zbornik radova (.pdf 11,5 MB) - Hrvatsko društvo inženjera sigurnosti

Table 6. Usage of management tools and organizational improvementsFrequencyPlanning 53Controlling 19Decision making 40Leading 30Working/operations 35Informing 22Organizing 31Behavior 6Other 0Total 113In this multiple response set respondents nominated areas which were improved as a consequence ofusing management tools. Participants in survey could select up to three areas of improvements. Resultsreveals that usage of management tools in Slovenia most frequently influence on planning, followedby decision making, working/operations, organizing, leading, etc.Table 7. The need for education about management tools in organizationFrequency Valid percentYes 121 78.6 %No 27 17.5 %Other 6 3.9 %Total 154 100 %We can summarize that employees use and know management tools, but there is still great need foreducation about management tools usage among employees.Management tools – international comparisonIn terms of management tools use we compared average use of management tools in selected areas. Aninternational comparison is presented in Table 8.Table 8. Management tools use – international comparisonManagement toolUse of management toolsGL NA EU SLO1. Benchmarking 1 2 2 (t) 22. Strategic Planning 2 1 1 83. Mission and VisionStatements 3 4 7 6 (t)4. Customer RelationshipManagement 4 3 4 6 (t)5. Outsourcing 5 8 5 (t) 16. Balanced Scorecard 6 13 (t) 13 97. Customer Segmentation 7 6 2 (t) 118. Business ProcessReengineering 8 10 (t) 10 (t) 109. Core Competencies 9 5 5 (t) 310. Mergers andAcquisitions 10 17 14 (t) 14Knowledge Management 14 12 10 (t) 4Strategic Alliances 11 7 9 17Scenario and ContingencyPlanning 13 9 8 12Growth Strategies Tools 16 10 (t) 10 (t) 18Total Quality Management 17 18 (t) 14 (t) 5M&S 8(2013) 101