13.10.2013 Views

Obvladovanje kakovosti v razvoju

Obvladovanje kakovosti v razvoju

Obvladovanje kakovosti v razvoju

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

24. Kristensen Kai: Customer satisfaction and customer loyality in the Danish banking<br />

sector, 44th European Quality Congress, 2000<br />

25. Lohn L. Hradesky: Productivity & Quality improvement, McGraw-Hill, 1988<br />

26. Manabu Sawaguchi: Effective Approaches to Solving Technical Problems by<br />

Combining TRIZ with VE, Altshuller Institute TRIZCON2000, 2000<br />

27. MIL-STD-16291, Procedures for Performing a Failure Mode, Effects and<br />

Criticality Analysis<br />

28. Pentti Soderlin: The "Sabotage Model" or how to find the cause to difficult and<br />

mysterious problems: The case of Recovery Boiler compound tube corrosion,<br />

TRIZ Journal, 2000<br />

29. Peter Horvath: Target costing, A CAM-I Research Project, IFS International Ltd.,<br />

1993, ISBN 1-85907-004-3<br />

30. Peter Merrill: Use ISO 9000: 2000 to make a paper system into a people system,<br />

The 54th Annual Quality Congress Proceedings, 2000<br />

31. Philip Crosby: The Absolutes of Leadership, Jossey-Bass Publishers, 1996, ISBN<br />

0-7879-1052-X<br />

32. Richard A. Shores: Reengineering the factory, ASQC Quality Press, 1994, ISBN<br />

0-87389-249-6<br />

33. Sarv Singh Soin: Total Quality Control Essentials, McGraw-Hill, 1992, ISBN 0-<br />

07-059548-8<br />

34. Shores A. Richard: Reengineering the factory, ASQC Quality Press, 1994, ISBN<br />

0-87389-249-6<br />

35. Smith Dr. Steve: Re-engineering through quality, Cornhill Publications Limited,<br />

Business Strategy International, Vol 4, No 3<br />

36. Stamatis D. H.: Failure Mode and Effect Analysis, ISBN 0-87389-300-X, ASQC<br />

Quality Press, 1994<br />

37. Stenberg Bengt: Quality means Value, Value means progress, Quality Bulletetin,<br />

Issue No. 1/1988, Alfa Laval<br />

38. Steve Ungvari: The Anticipatory Failure Determination Fact Sheet, SPI, Inc.<br />

http://www.triz-journal.com/archives/1999/10/index.htm<br />

39. The Anticipatory Failure Determination TM Fact Sheet, 2001,<br />

http://ideationtriz.com/afd_main.htm<br />

40. Trebar A. in Merljak P.: Sedem orodij za obvladovanje <strong>kakovosti</strong>, Produktivnost<br />

management consulting d. o. o., 1997<br />

41. Trebar A., Brun D.: AUDIT – presoja sistema <strong>kakovosti</strong>, EDIL ING, d. o. o., 1993<br />

42. Victor R. Fey, Eugene I. Rivin: Guided Technology Evolution (TRIZ Technology<br />

Forecasting), TRIZ Journal, 1999<br />

43. Vladimir Proseanic (Ideation Int.), Dmitry Tananko (Ford Motor Co.), Svetlana<br />

Visnepolschi (Ideation Int.): The experience of the Anticipatory Failure<br />

Determination (AFD) method applied to an Engine Concern, Altshuller Institute<br />

TRIZCON2000, 2000<br />

44. Walter Masing: Moderno vodenje <strong>kakovosti</strong>, seminarsko gradivo – Produktivnost<br />

management, consulting, 1996<br />

45. Witcher Dr. Barry: The use of Hoshin Kanri as a planning tool to implement and<br />

align strategy in operations, http://www.bus.ed.ac.uk/ESRC/hoshin.html<br />

46. Yoji Akao: Quality Function Deployment: Integrating Customer Requirements<br />

into Product Design, ISBN 0-915299-41-0, Productivity Press, 1990<br />

47. Yoshainashi Eiichi, Jun Saito: TQC Activities in ISUZU motors, EOQ<br />

Proceedings, 1991<br />

199

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!