KNjIGA SAžETAKA / BOOK Of ABSTRACTS - Treći međunarodni ...

Recommendations

Info

3. TemATSkA cJelinA: kReiRAnJe i DiSTRiBUciJA pRoizvoDA RURAlnog TURizmA Dušan Jovanović Sveučilište Educons, Fakultet poslovne ekonomije Vojvode Putnika bb, 21208 Sremska Kamenica, Vojvodina, Srbija tel.: +381 63 511 492, faks: +381 (0) 21 45 40 46, e-mail: duda.jovanovic@gmail.com Rade B. Božović Sveučilište u Novom Sadu, Odsjek za geografiju, turizam i hotelijerstvo, Prirodno-matematički fakultet Trg D. Obradovića 3, 21000 Novi Sad, Vojvodina, Srbija, e-mail: bozovicr@yahoo.com Bela Muhi Sveučilište Educons, Fakultet poslovne ekonomije Vojvode Putnika bb, 21208 Sremska Kamenica, Vojvodina, Srbija, e-mail: muhi.bela@gmail.com Naslov izlaganja: Modeliranje poslovnih procesa u sektoru za hranu i piće ruralnog turizma Ključne riječi: ruralni turizam, HiP, ugostiteljstvo, BPM Vrsta izlaganja: Usmena, PowerPoint prezentacija Tema: Segment 1 točka 5 – Hrana (u ruralnom turizmu) ili Segment 3 točka 10 – Destinacijski menadžment Segment 3 točka 12 – Objedinjavanje ruralno-turističkog proizvoda Segment 5 točka 9 – Enologija i gastronomija turizma Svrha istraživanja: Svrha istraživanja bila je modeliranje poslovnih procesa u ruralno-turističkim poduzećima, što bi trebalo postati više vezano s kvalitetom u budućnosti. To je osobito učinkovito u sektoru hrane i pića. Metodologija/pristup: Pristup je dat proučavanju u vidu komparativne studije slučaja u vezi primjene BPM-a (eng.Business Process Modeling) kako bi se postiglo unificiranje uslužnih procesa sektora hrane i pića u ruralnom turizmu. Modeliranje procesa za proizvode i usluge u poslovanju u ugostiteljstvu, treba ih prilagoditi i modulirati za seoski turizam, tako homogenizirajući kvalitetu usluga i proizvoda u ovoj vrsti turizma. Metoda znanstvenog istraživanja korištena u radu je komparacija dvije studije slučaja implementiranja biznis proces modelinga – modeliranja poslovnih procesa u sektoru hrane i pića u ruralnom turizmu. Rezultati: Rezultatima se očekuje dokazati da je moguće pomoću modeliranja poslovnih procesa, taktično i dokumentirajući 110 Strukturirani apstrakt pristupiti standardizaciji sektora hrane i pića u ruralnom turizmu. Modeliranje također poboljšava upravljivost procesa u kojem se proizvode i služe jela i pića, prije svega za turiste koji uživaju u blagodatima seoskog turizma. Također je moguće unaprijediti tehnike proizvodnje hrane i pića, što ima nekoliko drugih posljedica na poboljšanje kvalitete (primjerice otkaz osoblja, promjene u kvaliteti namirnice, i slično). Na osnovici istraživanja u objektima ugostiteljske djelatnosti, došlo se do znanstveno značajnih rezultata u primjeni modeliranja za određene dijelove poslovnih procesa u usluživanju hrane i pića u ugostiteljstvu. Rad prikazuje dva načina za implementiranje BPM (eng.Business Process Modelling) sustava u sektoru hrane i pića u objektima ruralnog turizma. Izvornost/Doprinos/Vrijednost: Do ovoga trenutka BPM (Business Process Modelling) se koristi kao alat menadžera diljem svijeta, ali se u smislu usluga hrane i pića, prije svega u području ruralnog turizma, ne primjenjuje dovoljno temeljito. Također, vrijednost ove metode na putu prema cjelovitoj standardizaciji sektora hrane i pića u ugostiteljstvu je od neprocjenjive vrijednosti. Istraživačka ograničenja/Implikacije: Primjena BPM-a na sektor hrane i pića ograničen je trenutačnim dosegom znanja o procesima u danoj oblasti. Također, ograničenja su posljedica raznolikih dijelova gospodarstva i infrastrukture u sektorima hrane i pića diljem industrije, posebice u ruralnom turizmu. Praktična primjena: Praktična primjena modeliranja poslovnih procesa je privlačna svim menadžerima u gospodarstvu, posebice onima u ruralnom turizmu. Praktično će primjenom BPM sustava menadžeri i znanstvenici moći lakše razumjeti i kontrolirati procese proizvodnje i usluživanja hrane i pića u ugostiteljskim objektima koji se bave ruralnim turizmom.
Dušan Jovanović EduconsUniversity, Business economy faculty Vojvode Putnika bb, 21208 Sremska Kamenica, Vojvodina, Serbia tel.: +381 63 511 492, fax: +381 (0) 21 45 40 46, e-mail: duda.jovanovic@gmail.com Rade B. Božović University of Novi Sad, Department for geography, tourism and hotel management, Science and Mathematics Faculty Trg D.Obradovića 3, 21000 Novi Sad, Vojvodina, Serbia, e-mail: bozovicr@yahoo.com Bela Muhi University Educons, Business economy faculty Vojvode Putnika bb, 21208 Sremska Kamenica, Vojvodina, Serbia, e-mail: muhi.bela@gmail.com Title of the contribution: Business Process Modeling in Food and Beverage sector of rural tourism Keywords: rural tourism, F’n’B, hospitality, BPM, Type of presentation: The presentation will be oral. PowerPoint presentation is used as a presentation tool. Language of presentation is English, or Croatian, which should be decided at the conference, in accordance with audience. Theme: Destination management 3. TemATSkA cJelinA: kReiRAnJe i DiSTRiBUciJA pRoizvoDA RURAlnog TURizmA Purpose of study: Purpose of the study is the acceptance of modeling of business processes in rural tourism enterprises, which should become more quality-based in the future. This is especially true on behalf of the Food and Beverage sector. Methodology/Approach: Approach is given to the study as the Comparative Case study of the BPM applications towards the unification of the service process of the Food and Beverage sector in the rural tourism. The process modeling for production and service operations should standardize and modulate them for rural tourism as well as for other service operations, thus homogenizing the quality of such services and products. The method of research is the comparation of two case study examples of business process modeling implementation in rural tourism sector of food and beverage management. Structured abstract Findings: Findings are surprising as it is not only possible, but it produces a tactical and documentable approach towards the standardization of the rural tourism’s Food and Beverage sector. It also improves the controllability of the process in which the products are produced and served for tourists that enjoy benefits of the rural tourism. It is also possible to improve the technique of Food and Beverage production. It has few other improvement consequences (exit of staff, change in groceries quality, etc.). The article is showing the two different ways of implementing the BPM system in food and beverage sector of the rural tourism establishments. Originality/Value: Up to this point the BPM is used as management tool all over the World, but in the terms of the rural tourism standardization are not applied thoroughly enough. Also, the value of this part of the way towards the complete standardization of the Food and Beverage sector in the Hospitality industry is invaluable. Research limitations/Implications: The BPM application in the Food and Beverage sector is limited by up-to-date knowledge of the processes. Limitations are also derived from diversified industry and infrastructure of the F’n’B sectors around the industry. Practical implications: Practical application of the process modeling is attractive to all the managers in the field. By practical application of the BPM system, managers and scientists will be able to come to easier understanding and controlling of the production and service processes in F’n’B sector in rural tourism establishments. 111
Page 1 and 2:
3TREĆI MEĐUNARODNI KONGRES O RURA
Page 3 and 4:
POKROVITELJI: Ministarstvo turizma
Page 5 and 6:
CO-ORGANIZERS Association “Agrito
Page 7 and 8:
SADRŽAJ Pozdravna riječ. . . . .
Page 9 and 10:
3. MEĐUNARODNI KONGRES O RURALNOM
Page 11 and 12:
Page 13 and 14:
Page 15 and 16:
POZDRAVNA RIJEČ Dobrodošli na tre
Page 17 and 18:
Academician Andrija Mutnjaković, a
Page 19 and 20:
Ph D Eduard Kušen, architecture en
Page 21 and 22:
Klaus Ehrlich, General Secretary Eu
Page 23 and 24:
Eva Staltmane, tourism marketing sp
Page 25 and 26:
Dipl.-Pol. Panos Poulos Secretary G
Page 27 and 28:
Ms Muñoz Mercedes European Greenwa
Page 29 and 30:
Valerie J Carter: B. Sc (Hons) Memb
Page 31 and 32:
Milan Antolović, dipl. ing. agr. I
Page 33 and 34:
Ph. D Katica Arar Faculty of Agricu
Page 35 and 36:
Rade Božović University of Novi S
Page 37 and 38:
Izabela Ćavar Faculty of Science a
Page 39 and 40:
Mr. sc. Marija Dejanović Tourist b
Page 41 and 42:
Dijana Horvat, dipl. inž. Visoko g
Page 43 and 44:
Mr. sc. Silvije Jerčinović Colleg
Page 45 and 46:
M. Sc. Janja Juzbašić Zavičajni
Page 47 and 48:
Ph. D. Jasenka Kranjčević Institu
Page 49 and 50:
Mirjana Laganin Ecoplan Mostar Dr.
Page 51 and 52:
Ph. D. IvonaOrlić Ethnographic mus
Page 53 and 54:
Professor Cornelia Petroman Banat U
Page 55 and 56:
Phd. Student Ionut Mircea Petroman
Page 57 and 58:
Georgeta Rata, Assistant Professor
Page 59 and 60:
Sandra Runjaić University in Ljubl
Page 61 and 62: Ph. D. Pavlo Ružić Institute of a
Page 63 and 64: Mr. Slavica Samardžić Ministry of
Page 65 and 66: M. Sc. Elma Sefo Faculty of Agricul
Page 67 and 68: Petra Somek, prof. Publishing house
Page 69 and 70: Ph. D. Žarko Španiček Ministry o
Page 71 and 72: Prof.dr.sc. Vesna Židovec Universi
Page 73 and 74: Mrs. Tihana Stepinac Fabijanić Cro
Page 75 and 76: Branislav Gulan Editor-in-chief; me
Page 77 and 78: MSc In Ethnology Dunja Šarić The
Page 79 and 80: Jasna Babić, dipl. oec. Tourist Bo
Page 81 and 82: PhD in Geography Marko Koščak Stu
Page 83 and 84: Denis Ambruš, architect Faculty of
Page 85 and 86: Ph. D. Marija Knežević University
Page 87 and 88: MSc Vesna Kicošev Institute for Na
Page 89 and 90: Željko Milković, Engineer Interna
Page 91 and 92: Univ. Bacc. Oec. Lidija Mišćin Cr
Page 93 and 94: Lovro Babić, dipl. ing. Vukovar Vo
Page 95 and 96: Kristina Brščić Institute of Agr
Page 97 and 98: Prof., Ph. D. Jadranka Deže J. J.
Page 99 and 100: Romana Franjić Chair of the Touris
Page 101 and 102: Snježana Gagić University of Novi
Page 103 and 104: Petar Gardijan Veleučilište u Ši
Page 105 and 106: Mag. ing. agr. Marina Gašić Češ
Page 107 and 108: Mag. oec. Draženka Grah Krapina-Za
Page 109 and 110: Dr. sc. Tatjana Gredičak Ministry
Page 111: 3. TemATSkA cJelinA: kReiRAnJe i Di
Page 115 and 116: M. Sc. Jelena Kristić J. J. Stross
Page 117 and 118: Mirna Leko Šimić Faculty of Econo
Page 119 and 120: Mag. oec. Goran Luburić Zagreb Sch
Page 121 and 122: Mirela Mabić University of Mostar
Page 123 and 124: PhD Diana Marin, assistant Banat Un
Page 125 and 126: MSc Marija Mesić Škorić Economic
Page 127 and 128: MSc Ilija Moric University of Monte
Page 129 and 130: Monika Mustač, Master engineer of
Page 131 and 132: MSc Zoran Najdanović Zagreb Busine
Page 133 and 134: 3. TemATSkA cJelinA: kReiRAnJe i Di
Page 141 and 142: PhD Mili Razović University of Zad
Page 143 and 144: Ph. D., Associate Professor Dora Sm
Page 145 and 146: Ivan Spužević Faculty of Agricult
Page 147 and 148: Phd Tatjana Stanovčić University
Page 149 and 150: Doc. dr. sc. Tihana Sudarić Facult
Page 151 and 152: Dr. Snežana Štetić, profesor Col
Page 153 and 154: Dr Snežana Štetić, professor Col
Page 155 and 156: B. S. Ana Težak Institute of Agric
Page 159 and 160: Doctor of Economic Sciences Božo V
Page 161 and 162: Master Dejan Zrilić Belgrade chamb
Page 163 and 164:
3. TemATSkA cJelinA: kReiRAnJe i Di
Page 165 and 166:
MSc Miroslav Ivanović Tourism orga
Page 167 and 168:
Bacc. ing. agr. Mirjana Ivasić Pro
Page 169 and 170:
Maja Magdić Hanžek State inspecto
Page 171 and 172:
Prof. Dr. Sci Svetislav Marković T
Page 173 and 174:
Page 175 and 176:
Page 177 and 178:
4. TemATSkA cJelinA: RegionAlni RAz
Page 179 and 180:
Page 181 and 182:
Page 183 and 184:
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Ph D Vesna Bedeković, Higher Schoo
Page 213 and 214:
Mato Čačić Croatian Agriculture
Page 215 and 216:
Ph. D. Daniela Gračan, associate p
Page 217 and 218:
Samo Grošelj International Sava Ri
Page 219 and 220:
Msc Sanja Jakovljević Belgrade Cha
Page 221 and 222:
Damir Jerković, MA tel.: +387 36 4
Page 223 and 224:
MSc Ana Jovičić University od Nov
Page 225 and 226:
Ph. D. Marcel Meler University of O
Page 227 and 228:
Mr. sc. Igor Stamenković Teaching
Page 229 and 230:
Borislav Puljić Ecoplan d.o.o. Mos
Page 231 and 232:
M. Sc. in Biology Marko Randić Pub
Page 233 and 234:
Prof. Dr Vladimir Stojanović Asocc
Page 235 and 236:
Mirela Šetka Prlić Ecoplan d.o.o
Page 237 and 238:
DVM Stjepan Šimundža Viteško alk
Page 239 and 240:
Prof. dr. sc Vjekoslav Šimunović
Page 241 and 242:
Ives Vodanović Student of Faculty
Page 243 and 244:
Mirjana Baban Faculty of Agricultur
Page 245 and 246:
Mr. sc Iva Jurković Stančićeva 7
Page 247 and 248:
Davorin Pamić, dipl. inž. agr. Cr
Page 249 and 250:
MA in Economics Željko Trezner Ass
Page 251 and 252:
Danijela Bićanić, dipl. nov. Agro
Page 253 and 254:
Mr. sc. Ivica Jerčinović Poduzetn
Page 255 and 256:
Darija Kuharić, senior lecturer Un
Page 257 and 258:
Professional Associate Franica Milo
Page 259:
HRVATSKA BANKA ZA OBNOVU I RAZVITAK
show all

KNjIGA SAžETAKA / BOOK Of ABSTRACTS - Treći međunarodni ...

Create successful ePaper yourself

Delete template?

Save as template?