Regulament de organizare si functionare a serviciilor ... - Ploiesti.ro
Regulament de organizare si functionare a serviciilor ... - Ploiesti.ro
Regulament de organizare si functionare a serviciilor ... - Ploiesti.ro
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suporta <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>spagubirile datorate utilizatorilor. Pe perioada intreruperii, operatorul este<br />
obligat sa a<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>gure, cu mijloace tehnice p<strong>ro</strong>prii, nevoile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> apa ale utilizatorului;<br />
7.7. sa evacueze apa patrunsa in subsoluri din cauza <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>fectiunilor la <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>stemul public <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng><br />
alimentare cu apa <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> canalizare, pe cheltuiala sa;<br />
7.8. sa exploateze, sa intretina, sa repare <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> sa verifice contoarele instalate la<br />
bransamentul fiecarui utilizator. Verificarea periodica se face conform dispozitiilor <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng><br />
met<strong>ro</strong>logie in vigoare <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> se suporta <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> catre operator. Contoarele instalate la bransamentul<br />
fiecarui utilizator casnic, <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>fecte sau suspecte <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> inregistrari e<strong>ro</strong>nate, se <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>monteaza <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng><br />
operator <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> se supun verificarii in laboratorul met<strong>ro</strong>logic autorizat. Cheltuielile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> verificare,<br />
montare <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>montare vor fi suportate astfel:<br />
- <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> catre operator, daca se<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>zarea a fost intemeiata;<br />
- <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> catre utilizator, daca se<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>zarea s-a dovedit a fi neintemeiata;<br />
7.9. sa schimbe, pe cheltuiala sa, contorul instalat la bransamentul utilizatorului, in cazul<br />
in care s-a constatat ca este <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>fect, in termen <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> maximum 15 zile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> la constatare.<br />
Constatarea <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>fectiunii se face in termen <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> cel mult 3 zile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> la se<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>zare;<br />
7.10. sa aduca la cunostinta utilizatorilor modificarile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> tarif <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> alte informatii referitoare<br />
la facturare, prin adresa atasata facturii sau prin afisare la utilizator.<br />
CAPITOLUL VI<br />
Drepturile <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> obligatiile utilizatorului<br />
Art. 8. - Utilizatorul are urmatoarele drepturi:<br />
8.1. sa beneficieze <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> serviciile publice <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> alimentare cu apa <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> canalizare in<br />
conditiile prevazute in contract;<br />
8.2. sa conteste facturile cand constata diferente intre consumul facturat <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> cel<br />
realizat,dar aceasta nu reprezinta motiv pentru neachitarea totala a facturii, in<br />
termen.(refuzul partial sau total poate fi facut conform art.17)<br />
8.3. sa solicite in scris verificarea contoarelor instalate pe bransamentul p<strong>ro</strong>priu, <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>fecte<br />
sau suspecte <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> inregistrari e<strong>ro</strong>nate, pe cheltuiala sa.<br />
Art. 9. - Utilizatorul are urmatoarele obligatii:<br />
9.1. sa utilizeze rational apa numai pentru necesarul p<strong>ro</strong>priu;<br />
9.2. sa respecte in punctul <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng>scarcare in retea conditiile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> calitate a apelor, potrivit<br />
normelor <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> normativelor in vigoare, precum <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> regulamentul <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>organizare</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>functionare</st<strong>ro</strong>ng> al<br />
serviciului;<br />
9.3. in cazul in care bransamentul se afla pe p<strong>ro</strong>prietatea utilizatorului, acesta va<br />
a<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>gura integritatea <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>stemelor <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> masurare, va a<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>gura accesul operatorului la contor<br />
pentru efectuarea citirilor, verificarilor, precum <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> pentru operatiile <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> intretinere <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng> <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng><br />
interventii;<br />
9.4. sa a<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>gure prezenta personal sau prin imputernicit la citirea contoarelor, la data <st<strong>ro</strong>ng>si</st<strong>ro</strong>ng><br />
ora stabilite <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> comun acord cu operatorul;<br />
9.5. sa nu execute manevre la <strong>ro</strong>binetul/vana <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> conce<st<strong>ro</strong>ng>si</st<strong>ro</strong>ng>e. Izolarea instalatiei interioare<br />
se va face prin manevrarea <strong>ro</strong>binetului/vanei <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> dupa contor;<br />
9.6. sa nu foloseasca in instalatia interioara pompe cu aspiratie din reteaua publica,<br />
direct sau prin bransamentul <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> apa;<br />
9.7. sa ia masuri pentru prevenirea inundarii subsolurilor prin montarea <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> clapete <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng><br />
retinere sau vane pe coloanele <st<strong>ro</strong>ng>de</st<strong>ro</strong>ng> scurgere din subsol;<br />
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