Guideline 09-02

Recommendations

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ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO MBM Voltar para: Procedimento Fora de Base Modelo e-mail: De: atendimento Enviada em: XX\XX\XXXX Para: Daiane.lima@mbmseguros.com.br; patricia.cruz@mbmseguros.com.br; micheke.klaus@mbmseguros.com.br; Cc: gmartins@ikeasistencia.com.br; supervisorescat@ikeasistencia.com.br; Assunto: MBM – Fora da base – SISE XXXXXX Prezados (as), Segue e-mail informativo para formalizar a recusa dada ao atendimento nº XXXXXX, devido ao segurado não estar em base de dados. O mesmo foi orientado a fazer contato diretamente com a seguradora para esclarecimentos. Nome do segurado: CPF: Serviço solicitado: Ficamos à disposição. Att.,
ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO ASSUEM Voltar para: Procedimento Fora de Base ASSUEM: Conta: 1895 - SERVASSIST - AMIGOS DO LAR ASSUEM - FORA DA BASE Horário comercial e Fora do Horário Comercial: Antônio Marcondes / Tel: (21) 3565-0532 / (21) 97186-4462 / (21) 98883-5471 // Cesar de Oliveira Garcia / (11) 2674 8089 ou (11) 77549807 ou (11) 9 81937659 // Carlos Lima / (11) 2959-3799 ou (11) 7820-8516 ou (11) 9 9941-7157. Caso não consiga contato: Prestar atendimento e marcar como refaturamento para a SERVASSIST e enviar e-mail especificando o nome do produto, nome do cliente e serviço para: amarcondes47@gmail.com / amc47@terra.com.br; cesar.garcia@servassist.com.br e carloslima@servassist.com.br
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GUIDELINE OPERACIONAL - CAT Escolha
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ATENDIMENTO ACIONAMENTO ACOMPANHAME
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Guideline 09-02

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