Guideline 09-02

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ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO Excedente da Cobertura Voltar para: Acionamento Funeral Atenção! 1. Antes de passar qualquer informação de excedente ao cliente/segurado, consulte o limite disponibilizado para o serviço no SISE e os itens que são cobertos pela assistência. 2. Em caso de dúvida consulte a supervisão ou a rede antes de passar qualquer informação. 3. Caso o cliente esteja em linha, informa-lo quer iremos fazer os levantamentos necessários e retornamos o contato para informar sobre o serviço.
ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO Itens Cobertos Voltar para: Atendimento Funeral 1- Para verificar quais os itens disponibilizados no plano contratado, devemos clicar em “Coberturas”. 2- Informaremos ao cliente apenas o que constar no descritivo. 3- Os itens podem variar de acordo com a cobertura
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GUIDELINE OPERACIONAL - CAT Escolha
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ATENDIMENTO ACIONAMENTO ACOMPANHAME
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Guideline 09-02

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