Informação na Gestão Pública da saúde sob uma ótica ... - capes

ABSTRACTThis study investigates the relationship between organizational culture of the local healthdepartments in the state of Minas Gerais, Brazil - from the perspective of managers andemployees - and how those agents deal with information on health from various sources. The“organizational culture” was seen as a way of shared work that includes attitudes constituentof an "informational conduct" and values and principles with specific meanings, forming an"informational culture". This culture was analyzed considering some of its externalconstraints - the local, regional, national and global cultures. The methodology included aquantitative analysis, done on a sample of municipalities of Minas Gerais, and a qualitativeanalysis, done in three municipalities intentionally chosen. The results showed various aspectsrelated to how the secretaries treat the information in health - in line with aspects of theregional and national culture, which varies between modernity and backwardness. The studywas called "anthropological" because it was guided by concepts from this field of knowledge– and tries to look with the "other’s eyes" at the reality of health information in themunicipalities, then drawing “local” inferences - but it’s possible to compare and generalizethe information by the triangulation of data obtained by the multireferences of the work. Thesymbolic level merited the construction of a specific hermeneutics, able to account for boththe "location" of languages and signs as the many and complex disciplines involved in health- political, technical, social, cultural, economic, administrative sciences - especially since thisarea deals with complex concepts such as "health" and "illness", not comprehensible in aneutral manner, but instead, carrying multiple meanings socially conditioned.Key-Words: Information anthropology. Culture. Public health.