pdf- Tamanho - Grupo CCR
pdf- Tamanho - Grupo CCR
pdf- Tamanho - Grupo CCR
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Users<br />
Principles<br />
Highways that ensure more comfort, safety and traffic flow<br />
Improved mass transportation<br />
Fair toll rates<br />
Qualified and courteous service<br />
Transparent and efficient communication<br />
Goals<br />
Keep investments growing in operations, maintenance, equipment, and personnel on the highways, in order<br />
to guarantee safer, more comfortable and faster roads<br />
Maintain excellence in all services performed for all users<br />
Offer top-level services in the mass transportation segment<br />
Offer programs that contribute to reducing accidents on the highways<br />
Improvements and accomplishments<br />
Total investments came to R$ 796 million, consolidating good economic, social and environmental results<br />
Won the western section of the São Paulo Ring Road, with operations beginning merely six months after<br />
the signing of the contract, and investments of R$ 95 million, which made it possible to obtain operating<br />
improvements and to incorporate existing services, such as the Road to Health program for truck drivers<br />
Advances in the development of Line 4 of the São Paulo Metro, with approval of financing for the work; the<br />
project will constitute the most modern line in operation in Latin America, providing greater safety and comfort<br />
for users<br />
Carrying out the Aprimorando project that involved around 3,800 employees, for the purpose of improving<br />
services to users<br />
Updating of toll rates according to the indexes established in the concession contracts<br />
Sites of the concessionaires provide up-to-date information on highway traffic levels. Concessionaires have invested<br />
in vertical and horizontal signing on the sections under concession, in order to inform users who are traveling on<br />
them. <strong>CCR</strong> produces the Giro das Estradas magazine, with travel tips and information regarding the Company<br />
and the numerous services offered to highway users. It also publishes the Amigo Chapa do Caminhoneiro<br />
magazine for truck drivers<br />
<strong>CCR</strong> supports programs that contribute to improving the quality of life of highway users. One example is the Road<br />
to Health program for truck drivers<br />
A poll taken of approximately 3,000 users reveals that 86.3% approve the Group’s achievements – which is a higher<br />
percentage than the 83.6% in 2007<br />
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