FKS 2200 B1 - Lidl Service Website

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Guarantee
This unit has a guarantee period of 36
months, or 12 months for units used on a
commercial basis or for replacement units
according to the statutory regulations.
Damages, which can be attributed to
natural wear, overloading or inappropriate
use, are excluded from the guarantee.
Certain component parts are subject to a
normal wear and are excluded from the
guarantee. In particular, these include:
Saw chain, chain bar, sprocket chain
wheel and carbon brushes, provided that
the complaints cannot be attributed to
flaws in the materials themselves. Also,
all damage to the machine, the saw chain
and the chain bar, which can be attributed
to inadequate lubrication, are excluded
from the guarantee.
Furthermore, a condition of the guarantee
services is that the maintenance intervals,
indicated in the operating instruction, have
been adhered to and the instructions on
the cleaning, care and maintenance have
been followed. Damages, which originate
due to material or manufacturer faults,
will be repaired free of charge by replacement
delivery or repair. This is conditional
on the saw being returned to the dealer
complete with purchase receipt and proof
of guarantee. Unqualified attempts at repairing
the unit or dismantling/opening the
motor casing result in loss of guarantee.
This is conditional upon the device being
returned in one piece complete with proof
of purchase and guarantee to our service
centre (see address on p. 109).
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Our Service-Center will also carry out any
non-guarantee repair work for a charge.
We will be happy to give you a quote.
We will only work on units that have been
sent in with the appropriate packaging,
postage paid.
You can avoid paying extra for bulk postage
or increased shipping costs by dismantling
the bar and chain, and packing
them together with the motor block in the
rear part of the original box. Cut off the
thinner front part, making sure that the
box keeps its rectangular form, and carefully
seal up the box on this side.
The sender carries the costs of postage
and packing.
Caution: Please, in no case, send defective
devices with filled oil tank. Completely
empty the tank. Possible material damages
(oil runs out if device is placed on its
side or upside down!) and/or fire damages
during transport are borne at the expense
of the sender.
Devices sent in with freight collect - by
bulk freight, express or with other special
freight - are not accepted.
If you have a justified guarantee claim,
please contact our service centre by telephone,
which will then advise you on how
the claim will be processed.
We will dispose of tools free of charge.