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Rapporten Rapporten Eerstelijnsklac
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Rapporten BAM - deel 1 BAM - deel 2
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Rapporten Woonpunt Zennevallei Woon
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Vragenlijst voor het verslag 2010 o
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Te lange behandeltermijn: Afdoende
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De derde groep klachten (2) betrof
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10 Doeltreffende algemene informati
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= 1. Cijfergegevens Aantal Totaal a
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De gegevens hieronder over de drage
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mocht ontvangen. Een inwoner van de
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= Inhoudsopgave Klachtendienst Fina
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Organogram van het beleidsdomein Fi
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2.2 Statistische gegevens Statistis
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Klachtendienst Financiën - rapport
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6 Evaluatie van het klachtenbeeld p
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6.3 Onroerende voorheffing Klachten
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6.4 Registratierechten Klachtendien
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gegevens voor de loonsberekening ma
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KLACHTENRAPPORT IN HET KADER VAN HE
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1 VOORWOORD Dit klachtenrapport bun
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Statistische gegevens over de termi
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met de vermelding van ‘erkend doo
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2.2.2 ONDERSTEUNINGSBELEID 1. Tabel
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1 Toepassen regelgeving recht op le
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2.2.4 PERSONEEL BASISONDERWIJS EN C
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805 878 993 2 Terugvordering 837 99
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verder gezet tijdens het schooljaar
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2.2.6 PERSONEEL SECUNDAIR ONDERWIJS
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1 Automatische terugvordering (957)
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2.2.7 SCHOLEN BASISONDERWIJS EN CEN
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3. Klachtenbeeld Onze afdeling ontv
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2.2.9 HOGER ONDERWIJS 1. Tabel 2010
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Discriminatie stage (1063) Onontvan
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7 Klachten waren onontvankelijk omd
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Uitbetaling op een foutief rekening
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Een opleiding op maat werd ingerich
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verbetering vatbaar zijn. Sommige k
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3 GLOBALE EVALUATIE 3.1 VASTSTELLIN
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4 BIJLAGEN 4.1 DEFINITIE KLACHT We
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- Een onderwijsklant heeft recht op
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De behandeling van klachten over he
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AFDELING 5 AMBTELIJK STATUUT ART. 8
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De functioneel bevoegde Vlaamse min
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MINISTERIE VAN DE VLAAMSE GEMEENSCH
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Omzendbrief VR 2005/20 Datum: 18 ma
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2.1. Nulde lijn: de Vlaamse Infolij
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3.3. De registratie van klachten. E
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Indien een klacht niet wordt behand
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Volgende standaardformulering wordt
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AANBEVELING 2008-23 De Vlaamse over
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AANBEVELING 2003-24 De Vlaamse over
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4.4 ENKELE KLACHTENCOÖRDINATOREN/O
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4.5 KLACHTENCOÖRDINATOREN VLAAMS M
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AGENTSCHAP VOOR ONDERWIJSDIENSTEN A
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AGENTSCHAP VOOR ONDERWIJSCOMMUNICAT
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MINISTERIE VAN ONDERWIJS EN VORMING
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Inhoud Verslag over de klachtenbeha
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1 Inleiding 1.1 Structuur van het G
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De transparantie van de Ombudsdiens
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formulering en in de afhandeling va
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categorie Deelaspecten paramedische
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Comfort Parking Lawaaihinder Andere
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900 800 700 600 500 400 300 200 100
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Inhoudelijke trends Bij de analyse
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formulier ‘aanvraag tot inschrijv
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topsporthal niet beschikbaar zal zi
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Page 1139 and 1140:
Page 1141 and 1142:
Page 1143 and 1144:
Page 1145 and 1146:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1153 and 1154:
Page 1155 and 1156:
Page 1157 and 1158:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1159 and 1160:
Page 1161 and 1162:
Page 1163 and 1164:
= = - ÜÉí=~~åí~ä=ÖÉÖêçå
Page 1165 and 1166:
Page 1167 and 1168:
Page 1169 and 1170:
^äë=ì=ëìÖÖÉëíáÉë=ÜÉ
Page 1171 and 1172:
Page 1173 and 1174:
Page 1175 and 1176:
Page 1177 and 1178:
= = = = = = = = = = = = = = pìÖÖ
Page 1179 and 1180:
Page 1181 and 1182:
Page 1183 and 1184:
Page 1185 and 1186:
Page 1187 and 1188:
Page 1189 and 1190:
= bê=áë=áå=OMNM=ÉÉå=éêç
Page 1191 and 1192:
NO= wçêÖîìäÇáÖÉ=áåíÉ
Page 1193 and 1194:
Page 1195 and 1196:
Page 1197 and 1198:
Page 1199 and 1200:
Page 1201 and 1202:
Q = = = = = = PK=hä~ÅÜíÉåÄÉ
Page 1203 and 1204:
Page 1205 and 1206:
Page 1207 and 1208:
Page 1209 and 1210:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1211 and 1212:
= = NK=`áàÑÉêÖÉÖÉîÉåë
Page 1213 and 1214:
Page 1215 and 1216:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1217 and 1218:
= = = = = å~~ã=î~å=ìï=ÇáÉ
Page 1219 and 1220:
Page 1221 and 1222:
Page 1223 and 1224:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1225 and 1226:
Page 1227 and 1228:
Page 1229 and 1230:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1231 and 1232:
Page 1233 and 1234:
Page 1235 and 1236:
Page 1237 and 1238:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1239 and 1240:
Page 1241 and 1242:
Page 1243 and 1244:
Page 1245 and 1246:
Page 1247 and 1248:
Page 1249 and 1250:
= = = = = = = pìÖÖÉëíáÉë\=
Page 1251 and 1252:
Page 1253 and 1254:
Page 1255 and 1256:
Page 1257 and 1258:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1259 and 1260:
= = = sÉêëä~Ö==OMNM= çîÉê=
Page 1261 and 1262:
Page 1263 and 1264:
= hä~ÅÜíÉå=ïÉÖÉåë=“å
Page 1265 and 1266:
Page 1267 and 1268:
Page 1269 and 1270:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1271 and 1272:
Page 1273 and 1274:
Page 1275 and 1276:
= = = = = pìÖÖÉëíáÉë\= ^ä
Page 1277 and 1278:
Page 1279 and 1280:
Page 1281 and 1282:
Page 1283 and 1284:
= QK=`çåÅêÉíÉ=êÉ~äáë~í
Page 1285 and 1286:
Page 1287 and 1288:
Page 1289 and 1290:
Page 1291 and 1292:
Page 1293 and 1294:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1295 and 1296:
Page 1297 and 1298:
Page 1299 and 1300:
Page 1301 and 1302:
Page 1303 and 1304:
Page 1305 and 1306:
Q eÉí=Öêçë=î~å=ÇÉ=âä~Å
Page 1307 and 1308:
Page 1309 and 1310:
Page 1311 and 1312:
Q hìåí=ì=ÇÉ=âä~ÅÜíÉå=
Page 1313 and 1314:
Page 1315 and 1316:
Page 1317 and 1318:
Page 1319 and 1320:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1321 and 1322:
= = = = = å~~ã=î~å=ìï=ÇáÉ
Page 1323 and 1324:
Page 1325 and 1326:
Page 1327 and 1328:
Page 1329:
Page 1332 and 1333:
Page 1334 and 1335:
Page 1336 and 1337:
Page 1338 and 1339:
aáí=îìäí=ì=~ääÉÉå=áå=
Page 1340 and 1341:
Page 1342 and 1343:
Page 1344 and 1345:
Page 1346 and 1347:
Page 1348 and 1349:
Page 1350 and 1351:
Page 1352 and 1353:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1354 and 1355:
Page 1356 and 1357:
Page 1358 and 1359:
= = = = = = = RK=mêçÅÉÇìêÉ=
Page 1360:
Page 1370 and 1371:
Page 1372 and 1373:
Page 1374 and 1375:
= = pìÖÖÉëíáÉë\= ^äë=ì=
Page 1376 and 1377:
Page 1378 and 1379:
Page 1380 and 1381:
Page 1382 and 1383:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1384 and 1385:
Page 1386 and 1387:
Page 1388:
NN= dçÉÇÉ=ìáíîçÉêáåÖ
Page 1393 and 1394:
Page 1395 and 1396:
Page 1397 and 1398:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1399 and 1400:
Page 1401 and 1402:
Page 1403 and 1404:
= = = = = = = = = pìÖÖÉëíáÉ
Page 1405 and 1406:
Page 1407 and 1408:
Page 1409 and 1410:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1411 and 1412:
Page 1413 and 1414:
Page 1415 and 1416:
Page 1417 and 1418:
_áàä~ÖÉ=N== = = = = = = = íÉ
Page 1419 and 1420:
Page 1421 and 1422:
Page 1423 and 1424:
_áàä~ÖÉ=N== = = = = = = = = í
Page 1425 and 1426:
= = = = = sê~ÖÉåäáàëí=îç
Page 1427 and 1428:
Page 1429 and 1430:
Page 1431 and 1432:
Page 1433 and 1434:
Page 1435 and 1436:
Page 1437 and 1438:
= = = = = = = = = = = = = = = = pì
Page 1439:
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Rapporten Eerstelijnsklachtenbehandeling 2010 - Vlaamse ...

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