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Rapporten Eerstelijnsklachtenbehandeling 2010 - Vlaamse ...
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Rapporten Rapporten Eerstelijnsklac
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Te lange behandeltermijn: Afdoende
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De derde groep klachten (2) betrof
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De gegevens hieronder over de drage
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mocht ontvangen. Een inwoner van de
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= Inhoudsopgave Klachtendienst Fina
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Organogram van het beleidsdomein Fi
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2.2 Statistische gegevens Statistis
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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6.4 Registratierechten Klachtendien
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Klachtendienst Financiën - rapport
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Klachtendienst Financiën - rapport
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KLACHTENRAPPORT IN HET KADER VAN HE
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met de vermelding van ‘erkend doo
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2.2.4 PERSONEEL BASISONDERWIJS EN C
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805 878 993 2 Terugvordering 837 99
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verder gezet tijdens het schooljaar
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2.2.6 PERSONEEL SECUNDAIR ONDERWIJS
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1 Automatische terugvordering (957)
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Statistische gegevens over de termi
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2.2.9 HOGER ONDERWIJS 1. Tabel 2010
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Discriminatie stage (1063) Onontvan
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Statistische gegevens over de termi
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7 Klachten waren onontvankelijk omd
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Statistische gegevens over de termi
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Uitbetaling op een foutief rekening
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Een opleiding op maat werd ingerich
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Statistische gegevens over de termi
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verbetering vatbaar zijn. Sommige k
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3 GLOBALE EVALUATIE 3.1 VASTSTELLIN
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De behandeling van klachten over he
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AFDELING 5 AMBTELIJK STATUUT ART. 8
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De functioneel bevoegde Vlaamse min
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MINISTERIE VAN DE VLAAMSE GEMEENSCH
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Omzendbrief VR 2005/20 Datum: 18 ma
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Indien een klacht niet wordt behand
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Volgende standaardformulering wordt
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AANBEVELING 2008-23 De Vlaamse over
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AANBEVELING 2003-24 De Vlaamse over
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4.4 ENKELE KLACHTENCOÖRDINATOREN/O
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4.5 KLACHTENCOÖRDINATOREN VLAAMS M
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AGENTSCHAP VOOR ONDERWIJSDIENSTEN A
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AGENTSCHAP VOOR ONDERWIJSCOMMUNICAT
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MINISTERIE VAN ONDERWIJS EN VORMING
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Inhoud Verslag over de klachtenbeha
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1 Inleiding 1.1 Structuur van het G
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verwachtingen veel klachten voorkom
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categorie Deelaspecten paramedische
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Comfort Parking Lawaaihinder Andere
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Op het einde van de klachtenbehande
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900 800 700 600 500 400 300 200 100
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90% 80% 70% 60% 50% 40% 30% 20% 10%
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Inhoudelijke trends Bij de analyse
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2.1.3. Meldingsmedium VDAB huldigt
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2,0% 30,3% 53,8% Rapport klachtenma
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^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1035 and 1036:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1037 and 1038:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1039 and 1040:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1041 and 1042:
= = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1043 and 1044:
minimumfactuur is aangerekend. U we
- Page 1045 and 1046:
tijdstippen, welke de oorzaak vormd
- Page 1047 and 1048:
heeft. Het feit dat u recentelijk r
- Page 1049 and 1050:
(de ontstopping + 1 werkuur) versch
- Page 1051 and 1052:
2010/059: Naar aanleiding van voorn
- Page 1053 and 1054:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1055 and 1056:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1057 and 1058:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1059 and 1060:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1061 and 1062:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1063 and 1064:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1065 and 1066:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1067 and 1068:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1069 and 1070:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1071 and 1072:
= = = = = = = = = = = = pìÖÖÉë
- Page 1073 and 1074:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1075 and 1076:
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- Page 1077 and 1078:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1079 and 1080:
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- Page 1081 and 1082:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1083 and 1084:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1085 and 1086:
Q - ÜÉí=~~åí~ä=ÖÉÖêçåÇ
- Page 1087 and 1088:
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- Page 1089 and 1090:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1091 and 1092:
= = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1093 and 1094:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1095 and 1096:
= NK=`áàÑÉêÖÉÖÉîÉåë s
- Page 1097 and 1098:
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- Page 1099 and 1100:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1101 and 1102:
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- Page 1103 and 1104:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1105 and 1106:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1107 and 1108:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1109 and 1110:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1111 and 1112:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1113 and 1114:
oÉëéÉÅí=îççê=ÇÉ=éÉê
- Page 1115 and 1116:
R = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1117 and 1118: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1119 and 1120: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1121 and 1122: Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1123 and 1124: = NO= wçêÖîìäÇáÖÉ=áåí
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- Page 1127 and 1128: aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1129 and 1130: = = S
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- Page 1135 and 1136: aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1137 and 1138: ÇÉ=îêÉÇÉêÉÅÜíÉêK=lé
- Page 1139 and 1140: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1141 and 1142: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1143 and 1144: = = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1145 and 1146: _áàä~ÖÉ=N== = = = = = = = = í
- Page 1153 and 1154: = = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1155 and 1156: aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1157 and 1158: _áàä~ÖÉ=N== = = = = = = = = í
- Page 1159 and 1160: = = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1161 and 1162: oÉÇÉäáàâÉ=ÄÉÜ~åÇÉäí
- Page 1163 and 1164: = = - ÜÉí=~~åí~ä=ÖÉÖêçå
- Page 1165 and 1166: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1167: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1171 and 1172: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1173 and 1174: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1175 and 1176: aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1177 and 1178: = = = = = = = = = = = = = = pìÖÖ
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- Page 1181 and 1182: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1183 and 1184: Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1185 and 1186: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1187 and 1188: ^~åí~ä=çåíî~åâÉäáàâÉ
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- Page 1193 and 1194: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1195 and 1196: Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1197 and 1198: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1199 and 1200: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1201 and 1202: Q = = = = = = PK=hä~ÅÜíÉåÄÉ
- Page 1203 and 1204: = NO= wçêÖîìäÇáÖÉ=áåí
- Page 1205 and 1206: ^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1207 and 1208: Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1209 and 1210: _áàä~ÖÉ=N== = = = = = = = = í
- Page 1211 and 1212: = = NK=`áàÑÉêÖÉÖÉîÉåë
- Page 1213 and 1214: aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1215 and 1216: _áàä~ÖÉ=N== = = = = = = = = í
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- Page 1221 and 1222:
R = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1223 and 1224:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1225 and 1226:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1227 and 1228:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1229 and 1230:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1231 and 1232:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1233 and 1234:
oÉÇÉäáàâÉ=ÄÉÜ~åÇÉäí
- Page 1235 and 1236:
R = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1237 and 1238:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1239 and 1240:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1241 and 1242:
oÉëéÉÅí=îççê=ÇÉ=éÉê
- Page 1243 and 1244:
R = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1245 and 1246:
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- Page 1247 and 1248:
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- Page 1249 and 1250:
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- Page 1251 and 1252:
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- Page 1253 and 1254:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1255 and 1256:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1257 and 1258:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1259 and 1260:
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- Page 1263 and 1264:
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aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1269 and 1270:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1271 and 1272:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1273 and 1274:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1275 and 1276:
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- Page 1277 and 1278:
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- Page 1279 and 1280:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1281 and 1282:
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- Page 1283 and 1284:
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- Page 1285 and 1286:
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- Page 1287 and 1288:
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- Page 1289 and 1290:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1291 and 1292:
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- Page 1293 and 1294:
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- Page 1295 and 1296:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1297 and 1298:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1299 and 1300:
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- Page 1301 and 1302:
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- Page 1303 and 1304:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1305 and 1306:
Q eÉí=Öêçë=î~å=ÇÉ=âä~Å
- Page 1307 and 1308:
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- Page 1309 and 1310:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1311 and 1312:
Q hìåí=ì=ÇÉ=âä~ÅÜíÉå=
- Page 1313 and 1314:
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- Page 1315 and 1316:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1317 and 1318:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1319 and 1320:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1321 and 1322:
= = = = = å~~ã=î~å=ìï=ÇáÉ
- Page 1323 and 1324:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1325 and 1326:
pìÖÖÉëíáÉë\= ^äë=ì=ëì
- Page 1327 and 1328:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1329:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1332 and 1333:
= = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1334 and 1335:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1336 and 1337:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1338 and 1339:
aáí=îìäí=ì=~ääÉÉå=áå=
- Page 1340 and 1341:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1342 and 1343:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1344 and 1345:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1346 and 1347:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1348 and 1349:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1350 and 1351:
= = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1352 and 1353:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1354 and 1355:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1356 and 1357:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1358 and 1359:
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- Page 1370 and 1371:
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- Page 1372 and 1373:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
- Page 1374 and 1375:
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- Page 1376 and 1377:
= NO= wçêÖîìäÇáÖÉ=áåí
- Page 1378 and 1379:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1380 and 1381:
= = = = = OK=fåÜçìÇ=î~å=ÇÉ
- Page 1382 and 1383:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1384 and 1385:
= = = = NK=`áàÑÉêÖÉÖÉîÉ
- Page 1386 and 1387:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
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- Page 1393 and 1394:
^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1395 and 1396:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1397 and 1398:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1399 and 1400:
= = = = = NK=`áàÑÉêÖÉÖÉî
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= = = = = = = = = pìÖÖÉëíáÉ
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^~åí~ä=çåíî~åâÉäáàâÉ
- Page 1407 and 1408:
Q = = = = = OK=fåÜçìÇ=î~å=Ç
- Page 1409 and 1410:
_áàä~ÖÉ=N== = = = = = = = = í
- Page 1411 and 1412:
= = = = = NK=`áàÑÉêÖÉÖÉî
- Page 1413 and 1414:
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- Page 1419 and 1420:
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- Page 1423 and 1424:
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- Page 1425 and 1426:
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- Page 1427 and 1428:
aÉ=ÖÉÖÉîÉåë=ÜáÉêçåÇ
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