en Gegevensbeheer Ronald Boekhoudt - Scripties UMCG

6 RESULTATEN ................................................................................................................................................................................ 21
6.1 INVENTARISATIE PRODUCTEN EN DIENSTEN FGB ............................................................................................................................................................... 21
6.1.1 Functioneel applicatiebeheer ........................................................................................................................................................................... 21
6.1.2 Diensten .................................................................................................................................................................................................................. 21
6.2 HUIDIGE INTRANETPAGINA’S FGB....................................................................................................................................................................................... 22
6.3 INVLOEDSFACTOREN ............................................................................................................................................................................................................ 22
6.3.1 Het intranet ............................................................................................................................................................................................................ 22
6.3.2 OD beleid ................................................................................................................................................................................................................ 23
6.3.3 Richtlijnen en regels ............................................................................................................................................................................................ 24
6.4 WENSEN INTRANET INTERN ................................................................................................................................................................................................. 24
6.5 RESULTATEN INTERVIEWS ICT ADVISEURS .......................................................................................................................................................................... 25
6.5.1 Knelpunten ............................................................................................................................................................................................................. 25
6.5.2 Wensen ................................................................................................................................................................................................................... 26
7 CONCLUSIES ................................................................................................................................................................................ 27
8 AANBEVELINGEN ........................................................................................................................................................................ 29
8.1 ONTWIKKELFASE 1: OPZETTEN INTRANETSITE FGB .......................................................................................................................................................... 29
8.1.1 Systeem ................................................................................................................................................................................................................... 29
8.1.2 Inhoud ..................................................................................................................................................................................................................... 29
8.1.3 Structuur ................................................................................................................................................................................................................. 29
8.1.4 Kwaliteitscriteria ................................................................................................................................................................................................... 30
8.1.5 Rollen ..................................................................................................................................................................................................................... 34
8.1.6 Koppeling ................................................................................................................................................................................................................ 36
8.1.7 Stappenplan ........................................................................................................................................................................................................... 38
8.2 ONTWIKKELFASE 2: INTEGREREN BEDRIJFSPROCESSEN ...................................................................................................................................................... 40
8.2.1 Digitale contactformulieren .............................................................................................................................................................................. 40
8.2.2 Stappenplan ........................................................................................................................................................................................................... 40
9 SLOT ................................................................................................................................................................................. 43
LITERATUURLIJST .......................................................................................................................................................................... 45
BIJLAGE 1 INVENTARISATIELIJST FGB BEHEERDE APPLICATIES EN INFORMATIESYSTEMEN .........................................................................................48
BIJLAGE 2 CONTENTPLAN ........................................................................................................................................................................................................... 57
BIJLAGE 3 ORGANOGRAM UMCG ........................................................................................................................................................................................... 71
BIJLAGE 4 CHECKLIST USABILITY ................................................................................................................................................................................................ 72