HACE 2009 HACE 2009 - Egyptian Chefs Association

أعضاء من المؤسسات
Sunrise Resort & Cruises Joins
ECA as Corporate Member
landscape. All this characterizes Sunrise Resorts & Cruises.
شيفس كورنر
The ECA wishes to welcome its new corporate
member Sunrise Resorts & Cruises, a hospitality
management company in Egypt operating
with international quality and environmental
standards. The success of the company started in
2003 with three hotels and now Sunrise Resorts
& Cruises operates seven resorts and four cruises
with two more resorts and two cruises soon to start
operation. In addition, since 2007, Sunrise Resorts
& Cruises is the hotel management company of
Festival Hotels & Resorts; and also since 2008 the hotel
management company of Sentido Hotels & Resorts.
By the end of 2010, the company will be operating 14
hotels & resorts and nine cruises.
Since its first day of operation, Sunrise Resorts &
Cruises’ main target is to provide excellent service,
quality control on regular basis with very high
standards and environmental protection, all of
which has ensured their success as one of the
leading hotel operation companies in Egypt. A well
balanced international guest mix is guaranteed by
very good business relations, mainly with the company Thomas
Cook/Neckermann as well as other international partners.
Under the slogan «Welcome Home» the resorts and cruises,
all of 4 and 5 star category, offer a very high quality and
comfort, culinary specialties, various sports activities and a
relaxing atmosphere for the guests. Due to this reason, the
company is the “quality brand” of Thomas Cook in Egypt. With
a cosmopolitan, hospitable and open minded attitude, the
company offers personalized service and exquisite culinary
cuisine with an ambience blending into the surrounding
The company's philosophy is based on three main pillars:
Quality Standards
Sunrise Resorts & Cruises operates a quality department
for all their resorts and cruises. Additional to the regular guest
comments, these departments are conducting a monthly control
including guest interviews, mystery-guest visits and comments
of the Thomas Cook travelers. In addition, the company
also conducts regular employee trainings and complaint
management training to guarantee a constant high standard.
Hygiene Control
Sunrise Resorts & Cruises is working together with “Cristal
International”, an international company based in England. This
company is checking the resorts and cruises on monthly basis,
which guarantees the guests constant high hygiene standards.
The hygiene control includes the following areas:
Temperature measurements of all foods
Bacteriological tests of all foods
Water test of the pools and tap water
Stock keeping and supplier control
Control of all F&B employees on hazardous illness as well
as preventive medical check-up (legionnaires' illness and
salmonella)
Environmental Protection
Sunrise Resorts & Cruises is working together with “Green
Globe 21”, a well acknowledged environmental certifying
organization worldwide, founded in 1993 through the World
Travel & Tourism Council based on the Agenda 21 (UN, Rio de
Janeiro, 1992). This company conducts annual re-auditing of
all certified enterprises. Sunrise Select Garden Beach, the first
property of Sunrise Resorts & Cruises, has been certified by
“Green Globe 21” in 2004 and has been recertified until 2007.
After the successful certification of Sunrise Select Royal Makadi
in January 2007, the company's target is to certify all Sunrise
Resorts with this international certification to be the first hotel
management company in Egypt to have all its operations
environmentally certified. The certificate includes for example:
Measures to save energy and water
Waste separation for recycling
Purchase and usage of environment-friendly and
dermatological tested cosmetic products
Purchase and storage with packing reduced products.
Whether you are interested in a taste of ancient history or
you would like to spend relaxing holidays with your family on
the beach with Sunrise Resorts & Cruises you will always find the
right place to experience a memorable holiday.
The ECA is looking forward to a fruitful cooperation with its new
corporate member Sunrise Resorts & Cruises.
31
يناير - فبراير 2010