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Product Catalog 2010 - HPI Technologies

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HOW CAN I RECEIVE PRICING FOR THE COPIER/PRINTER SUPPLIES I NEED <br />

How can I receive pricing for the copier/printer supplies I need<br />

Please contact your Sales Representative and they can give you competitive prices over the phone,<br />

via our website and e-mail.<br />

How do I order supplies<br />

Orders can be placed by calling & speaking with one of our Sales Representative, via phone,<br />

website or e-mail.<br />

Who should I call to place an order<br />

Please call your Sales Representative and they will assist you.<br />

Will I have a dedicated sales representative for my account<br />

Yes, each one of our Customers has an assigned Sales Representative that will personally<br />

handle all of your needs. Your personal Sales Representative will understand your business,<br />

customers and what requirements you have to better serve you.<br />

How late can I place an order<br />

Orders placed between 7 a.m. and 3 p.m. CST are shipped same day for in-stock products.<br />

Orders placed after 3 p.m. will ship the following business day<br />

Do you provide tracking numbers & order confirmation for my orders<br />

Yes, our automated order entry system provides shipment confirmation, freight charges, your PO<br />

information and package tracking information which will be e-mailed to you the following morning.<br />

What shipping options do I have<br />

<strong>HPI</strong> <strong>Technologies</strong> currently utilizes UPS, Fed Ex, Airborne, DHL & various freight carriers to<br />

accommodate all of your shipping requests.<br />

What locations do you ship from<br />

<strong>HPI</strong> <strong>Technologies</strong> currently distributes from Texas, Ohio, Colorado, Nevada, Wisconsin, California, Virginia and Illinois etc.<br />

What other products does <strong>HPI</strong> <strong>Technologies</strong> offer<br />

Besides having an extensive inventory of OEM & compatible HP, Lexmark, IBM, Okidata, Canon & Xerox<br />

toner & inkjet cartridges. We also offer Copier drums and Laserjet Printer parts. Our combination of Parts & Supplies<br />

matched with excellent pricing allows <strong>HPI</strong> <strong>Technologies</strong> to be your one source copier supplies solutions provider.<br />

www.hpitechnologies.com 174

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