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data storage media - HPI Technologies

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HOW CAN I RECEIVE PRICING FOR THE COPIER/PRINTER SUPPLIES I NEED ?<br />

How can I receive pricing for the copier/printer supplies I need?<br />

Please contact your sales representative and they can give you competitive prices over the phone,<br />

via our website and e-mail.<br />

How do I order supplies?<br />

Orders can be placed by calling & speaking with one of our sales representatives, via phone,<br />

website or e-mail.<br />

Who should I call to place an order?<br />

Please call your customer representative and one of our sales representatives will assist you.<br />

Will I have a dedicated sales representative for my account?<br />

Yes, each one of our customers has an assigned sales representative that will personally<br />

handle all of your needs. Your personal sales representative will understand your business,<br />

customers and what requirements you have to better serve you.<br />

How late can I place an order?<br />

Orders placed between 9 a.m. and 4 p.m. EST are shipped same day for in-stock products.<br />

Orders placed after 4 p.m. will ship the following business day<br />

Do you provide tracking numbers & order confirmation for my orders?<br />

Yes, our automated order entry system provides shipment confirmation, freight charges, your PO<br />

information and package tracking information which will be e-mailed to you the following morning.<br />

What shipping options do I have?<br />

<strong>HPI</strong> <strong>Technologies</strong> currently utilizes UPS, Fed Ex, Airborne, DHL & various freight carriers to<br />

accommodate all of your shipping requests.<br />

What locations do you ship from?<br />

<strong>HPI</strong> <strong>Technologies</strong> currently distributes from Texas, Colorado, Nevada, Wisconsin, California and Illinois etc.<br />

What other products does <strong>HPI</strong> <strong>Technologies</strong> offer?<br />

Besides having an extensive inventory of OEM & compatible HP, Lexmark, IBM, Oki<strong>data</strong>, Canon & Xerox<br />

toner & inkjet cartridges. We also offer Copier drums and Laserjet Printer parts. Our combination of Parts & Supplies<br />

matched with excellent pricing allows <strong>HPI</strong> <strong>Technologies</strong> to be your one source IT supplies solutions provider.<br />

www.hpitechnologies.com 185

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