Installation of your pet door Please read the instructions Pose de la ...

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C. INSERTING A NEW DOOR PANEL
Gently insert the new flap from above with the gear tracks facing the wall, being careful to keep
it aligned, once it has engaged the gears you should be able to let it go and it will slide down and
close by itself. If it jams it might be out of alignment, if so then gently pull it back out and start
again.
11. REPLACING THE CARTRIDGE
One of the design features of the PC12 is that if there is a fault with the electronics you can
remove the cartridge and send away for repair or replacement without having to remove the
entire door.
Tools Required: Small Philips screw driver
A. REMOVING THE CARTRIDGE
To remove the cartridge first you must remove the door panel, see previous page instructions.
Once the door panel is removed you can remove the cartridge. First remove the 2 small Philips
screws from the back of the cartridge. Then pull the cartridge down and backwards to remove it.
Be careful to unplug the power and alarm cables upon removal.
B. INSTALLING THE CARTRIDGE
Attaching a new cartridge is the opposite of removal: plug it in, push it in forwards and up and
attach the two small screws at the rear. Then insert the flap as per above instructions.
12. TROUBLESHOOTING
Symptom: Alarm is going off
Door Panel might be Blocked: The PC12 is equipped with an additional security alarm which will
kick in after 2 unsuccessful attempts to close. In the case the door panel does not close due to
an obstruction please remove the object that is blocking the flap. Then with a short push of the
(Power Button) the door will initiate its closing procedure.
Door panel might be stuck: Dirty door tracks may be causing the door panel to stick, remove the
flap as per instructions and give the tracks a thorough clean out.
The Sensitivity of the door may need to be adjusted: Over time as components wear you may
need to make a one-time adjustment to the sensitivity of the door to ensure it doesn’t trigger
false alarms. See Maintenance section.
Symptom: The Door is stuck open
• Check that the door is turned on
• Check the door tracks for obstructions and clean them. Then with a short push of the
(Power Button) the door will initiate its closing procedure.
• The door panel may have become misaligned. Remove and reinsert the door panel as per
the instructions.
Symptom: The door isn’t letting my pet in or out
• Check that the collar tag is still attached to your pet’s collar
• Check that the tag is paired with the door (see pairing tags). Replace the collar tag batteries
Symptom: The Door becomes stuck during opening/closing
Opening: If the door panel becomes stuck during the opening process, it will stop and then close
after 5 seconds. During this period the red LED will flash to indicate there is a problem.
Closing: If the door panel becomes stuck during the closing process, it will stop and then
re-open. After 5 seconds it will attempt to close again.
If the door is unable to close, the door panel will stop and an internal buzzer will activate in
conjunction with the external alarm (optional). The red LED will begin flashing if this problem
occurs.
After solving the problem, press the Power Button for 5 seconds (but less than 10) and the door
will close. If the problem persists, adjust the door sensitivity.
13. MAINTENANCE
A. KEEP DOOR TRACKS CLEAR
To prevent the door panel from jamming the tracks in the sides and bottom of the door should
be kept clean and free of debris at all times.
B. CHANGING BATTERIES
Batteries in the collar tag need to be changed periodically so it pays to check them every so
often. To remove and replace collar tag see section 9.
C. ADJUST THE DOOR SENSITIVITY
Over time as the motor and components of
the dog door wear you may need to adjust the
door sensitivity to ensure it operates normally
and that it does not trigger a false alarm. To
do this you need to adjust the small dial in the
back of the cartridge with a small Flathead
screw driver.
• Turning the screw driver anticlockwise
witll make it become more sensitive.
• Turning the screw driver clockwise will
make it become less sensitive.
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