Neomat A 89.028 NS rev1 - Rollo Rieper

5) What to do if… a small troubleshooting guide!
When the motor is switched on, the 2 beeps do not sound
and the Step-by-Step input does not control any movement.
Make sure the motor is powered with the correct voltage; if the power
input is correct there is probably a serious fault and the motor
needs replacing.
After a radio command, 6 beeps are heard and the
manoeuvre does not start.
The radio control unit is unsynchronised, repeat the transmitter
memorisation process.
After a command, 10 Beeps sound and then the manoeuvre
begins.
The auto-diagnosis of the memorised parameters has detected an
abnormality (incorrect positions, TTBUS address, wind and sun levels,
direction of movement). Check and repeat programming if necessary.
After a command the motor does not turn.
• The thermal protection might have triggered; in this case just wait
for the motor to cool down
• If a wind sensor has been connected, the set threshold might
have been exceeded
• You might try to switch the motor off and back on again; if the 2
beeps do not sound, there is probably a serious fault and the
motor needs replacing
During the UP phase, before reaching the set position
(pos. “0”, pos. “I”), the motor stops and then makes 3
attempts to start up again. This does not necessarily mean trouble:
if the programming of positions “0” ”1” was carried out SEMI-
AUTOMATICALLY: when excessive strain is revealed during the
upward movement, the motor will switch off for approximately 1 second,
after which the system will attempt to complete the manoeuvre.
Check for any obstacles which may be obstructing movement.
The motor will stop before reaching the set position (pos.
“0”, pos “I”, pos. “1”) during descent and ascent.
This does not necessarily mean trouble: in case of overload the
motor is switched off. Check to see if any obstacles are obstructing
movement.
The motor turns only if the control is manned.
If positions “0” and “1” have not been programmed the motor rolls
the shutter up or down only through manual control. Program positions
“0” and “1”.
Positions “0” and “1” have been programmed, but the
shutter moves down only if the control is manned.
The auto-diagnosis of the memorised parameters has detected an
abnormality in the motor position. Give the command to raise the
shutter and wait for it to reach position “0”
6) Technical characteristics
NEOMAT A series tubular motors
Supply voltage and frequency
: See the technical data on the label attached to each model
Current and power
: See the technical data on the label attached to each model
Torque and speed
: See the technical data on the label attached to each model
Continuous operating time
: Maximum 4 minutes
Work cycle : Maximum 20%
Protection class : IP 44
Operating temperature : -10 ÷ 70 °C
Precision (resolution) of the electronic limit switch : Greater than 0.55° (depending on the NEOMAT A version)
Electronic control unit
Signal voltage (step-by-step, sensors)
Wind sensor (anemometer) levels
Length of signal cables (step-by-step, sensors)
Radio receiver
Frequency
Coding
Range of ERGO and PLANO transmitters
: Approx. 24Vdc
: approx. 30 or 15 or 45 Km/h (with VOLO anemometer)
: max. 30m if near other cables, otherwise 100m
: 433.92 MHz
: 52 Bit rolling code FLOR
: Estimated 200 m in the open and 35 m inside buildings.
Nice S.p.a. reserves the right to modify its products at any time without notice
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