Buku JKM

RASIONAL LOGO 

Legasi 

JKM 

MELANGKAUI ZAMAN 

DSW LEGACY ACROSS GENERATIONS 

Logo berbentuk angka 70, membawa maksud Jabatan Kebajikan Masyarakat menyambut usia 70 tahun. 

Dinamik dan ceria. 

Angka 70 berwarna korporat adalah lambang usia dan usaha Jabatan Kebajikan Masyarakat. Sebagai bukti tempoh masa 

khidmat bakti Jabatan Kebajikan Masyarakat dalam melaksanakan tanggungjawab dengan dedikasi Jabatan dan ikhlas. Kebajikan Melahirkan Masyarakat 

sifat kasih masyarakat bahawa Jabatan Kebajikan Masyarakat telah lama ditubuhkan dan sedia membantu. 

1

Legasi 


MELANGKAUI ZAMAN 

DSW LEGACY ACROSS GENERATIONS 

1946 - 2016 

2 Jabatan Kebajikan Masyarakat

Diterbitkan oleh Bahagian Kawalan Standard, 

Jabatan Kebajikan Masyarakat, 

Kementerian Pembangunan Wanita, 

Keluarga dan Masyarakat. 

Diterbitkan April 2016 

Hak cipta © 2016 Jabatan Kebajikan Masyarakat. Semua hak cipta terpelihara. 

Tiada bahagian daripada penerbitan ini boleh diterbitkan semula, dicetak semula atau disiarkan dalam sebarang bentuk 

atau dengan sebarang cara, elektronik atau sebaliknya, tanpa terlebih dahulu mendapat kebenaran bertulis daripada 

Ketua Pengarah Kebajikan Masyarakat atau hubungi: 

JABATAN KEBAJIKAN MASYARAKAT 

ARAS 6, 9-18, NO.55, 

PERSIARAN PERDANA, PRESINT 4, 

62100 PUTRAJAYA 

TEL: 03-8323 1656 / 03-8323 1658 

FAX: 03-8323 2094 

Penghargaan: 

Penerbitan buku "Legasi JKM Melangkau Zaman" ini adalah hasil usaha berterusan YBhg. Dato' Norani Hj. Mohd 

Hashim, mantan Ketua Pengarah Kebajikan Masyarakat dalam membantu penerbitan Coffee Table Book (CTB) ini. 

Justeru, JKM merakamkan ucapan penghargaan dan terima kasih kepada beliau dan mantan-mantan Ketua Pengarah 

Kebajikan Masyarakat yang terlibat secara langsung dalam menjayakan penghasilan CTB ini. 

Datuk Ann A. Majeed, Datuk Dr. Abdullah Malim Baginda, Tuan Haji Mohamed Hassan Ngah Mahmud, 

Dato' Mohamad Hussain, Dato' Jaafar Abdul Wahid, Dato' Sayed A. Rahman Sayed Mohd, 

Dato' Shamsiah Abdul Rahman, Dato' Rafek Reshidullah, Dato' Meme Zainal Rashid, Dato' Haji Hadzir Md Zain, 

Dato' Norani Hj. Mohd Hashim 

Sekalung penghargaan dan ucapan terima diucapkan khusus kepada YBhg. Dato' Hj. Zulkiply bin Ramli, Ketua 

Pengarah Kebajikan Masyarakat atas sokongan dan dorongan beliau dalam memastikan CTB ini direalisasikan. 

Buku ini telah dihasilkan dengan bantuan organisasi berikut: 

Kementerian Pembangunan Wanita, Keluarga dan Masyarakat 

Jabatan Arkib Negara Malaysia 

Perpustakaan Tun Sri Lanang, Universiti Kebangsaan Malaysia 

Sekolah Tunas Bakti, Sungai Besi, Kuala Lumpur 

Institut Sosial Malaysia, Kuala Lumpur 

Yayasan Kebajikan Negara 

Jabatan Kebajikan Masyarakat juga ingin mengucapkan terima kasih kepada semua yang terlibat secara langsung 

dan tidak langsung dalam penghasilan buku ini serta mereka yang bersetuju membenarkan kami mendapatkan koleksi 

gambar peribadi mereka. 

Dicetak oleh Smart Print & Stationer Sdn. Bhd. 

ISBN 978-967-11454-6-3 

9 789671 145463 

Jabatan Kebajikan Masyarakat 

3


ISI KANDUNGAN CONTENTS 

KATA-KATA ALUAN 6 - 11 

FOREWORD 

GAMBAR KETUA PENGARAH KEBAJIKAN MASYARAKAT (1946 - 2016) 12 - 15 

PHOTOS OF DIRECTOR GENERAL OF SOCIAL WELFARE (1946 - 2016) 

BAB 1 PENGENALAN 17 - 19 

CHAPTER 1 

INTRODUCTION 

ERA SEBELUM KEMERDEKAAN (1946 HINGGA 1957) 20 

THE ERA BEFORE INDEPENDENCE (1946 TO 1957) 

BAB 2 PERINTIS KERJA SOSIAL DI MALAYA 21 - 33 

CHAPTER 2 

SOCIAL WORK PIONEERS IN MALAYA 

ERA SELEPAS KEMERDEKAAN (1957 HINGGA 2016) 34 

THE ERA AFTER INDEPENDENCE (1957 TO 2016) 

BAB 3 ANAK WATAN TONGGAK KEPIMPINAN 35 - 48 

CHAPTER 3 

LOCAL LEADERS HELM THE LEADERSHIP 

BAB 4 PENERAJU PROFESIONALISME KERJA SOSIAL 49 - 70 

CHAPTER 4 

INITIATORS OF SOCIAL WORK PROFESSION 

BAB 5 PENGEMUDI MASYARAKAT PRIHATIN 71 - 84 

CHAPTER 5 

FRONT LINERS OF CARING SOCIETY 

BAB 6 PEMACU KEGEMILANGAN JKM 85 - 112 

CHAPTER 6 

GLORIFIERS OF DSW 

BAB 7 PEMANGKIN INISIATIF PERKHIDMATAN JKM 113 - 120 

CHAPTER 7 

DSW CATALYST OF NEW INITIATIVES 

BAB 8 PENGGERAK SINERGI TRANSFORMASI JKM 121 - 136 

CHAPTER 8 

DSW TRANSFORMATION SYNERGY PRIME MOVER 

BAB 9 KEUTUHAN SAHSIAH MELAKAR KEUNGGULAN 137 - 144 

CHAPTER 9 

CHARTING EXCELLENCE THROUGH VIRTUOUS CHARACTER 


5

MENTERI 

Pembangunan Wanita, Keluarga dan Masyarakat 

Minister of Women, Family and Community Development 

Dato’ Sri Rohani Abdul Karim 

Menteri Pembangunan Wanita, Keluarga dan Masyarakat 



KATA - KATA ALUAN FOREWORD 

Assalamualaikum Warrahmatullahi Wabarakatuh dan Salam 

Kebajikan. 

Assalamualaikum Warrahmatullahi Wabarakatuh and Warm 

Greetings. 

Alhamdulillah, setinggi-tinggi kesyukuran ke hadrat Allah 

S.W.T kerana dengan izinNya usaha Jabatan Kebajikan 

Masyarakat (JKM) telah berjaya menerbitkan Coffee Table 

Book bertemakan “Legasi JKM Melangkaui Zaman”. Buku 

yang mencoretkan legasi dua puluh satu Ketua Pengarah 

Kebajikan Masyarakat sejak tahun 1946 hingga 2016. 

Diharapkan dengan penulisan buku ini dapat menjadi 

wadah perkongsian ilmu, pengalaman dan sejarah Jabatan 

Kebajikan Masyarakat. 

Jabatan Kebajikan Masyarakat telah meniti usia ke 70 tahun 

dan di antara agensi kerajaan yang terawal ditubuhkan, 

pastinya pelbagai onak dan duri, pengalaman pahit dan 

manis telah dilalui dalam menabur bakti kepada masyarakat 

dalam memacu agenda pembangunan negara. Sepanjang 

tempoh ini pelbagai inisiatif, kejayaan dan sejarah telah 

tercoret sebagai legasi yang bergerak bersama denyut nadi 

rakyat dalam menikmati manfaatnya. Warga JKM perlulah 

memastikan bahawa kesinambungan perkhidmatan yang 

telah disemai mulai era pramerdeka, semasa kemerdekaan 

dan pascamerdeka terus kekal relevan serta signifikan 

dalam pembangunan sosial negara demi kebajikan dan 

kesejahteraan rakyat Malaysia. 

With gratitude and grace to the Almighty, the Department of 

Social Welfare has successfully produced the Coffee Table 

Book with the theme "DSW Legacy Across Generations". The 

book comprises the legacy of twenty one Director General of 

Social Welfare since 1946 to 2016. Hopefully, this book can 

serve as a platform for knowledge sharing, experience and 

the history of the Department of Social Welfare. 

The Department of Social Welfare has moved on vigorously 

for the past 70 years and one of the earliest established 

government agencies has certainly gone through tremendous 

changes, encountering bitter and sweet experiences in the 

process of serving the community and driving the country’s 

development agenda. During this period, various initiatives, 

success and legacy of the department have moved towards 

benefiting the society. The Department’s staff should ensure 

the continuity of service that has been sown from preindependence, 

during independence and post-independence 

continues to remain relevant and significant in national social 

development, for the prosperity and wellbeing and of the 

people. 

Saya mengambil kesempatan ini untuk mengucapkan 

tahniah dan terima kasih kepada mereka yang terlibat secara 

langsung dan tidak langsung dalam menerbitkan buku 

ini. Saya pasti ianya akan menjadi inspirasi dan panduan 

kepada semua warga Jabatan Kebajikan Masyarakat secara 

khususnya dan warga Kementerian Pembangunan Wanita, 

Keluarga dan Masyarakat secara amnya. Semoga setiap 

perkara yang dilakukan akan sentiasa mendapat keberkatan 

Allah S.W.T. 

Salam hormat, 

I take this opportunity to congratulate and thank those 

involved directly and indirectly in publishing this book. I am 

sure it will be an inspiration and guidance to all the staff of the 

Department of Social Welfare and Ministry of Women, Family 

and Community Development. Hopefully every undertaking 

will always get the blessings of the Almighty. 

Yours sincerely, 

Dato’ Sri Rohani Abdul Karim 




7

KETUA SETIAUSAHA 


Secretary General of the Ministry of Women, Family and Community Development 

8 Jabatan Kebajikan Masyarakat 

Dato’ Sabariah Hassan 

Ketua Setiausaha Kementerian Pembangunan Wanita, Keluarga 

dan Masyarakat 

Secretary General of the Ministry of Women, Family and 

Community Development

Assalamualaikum Warrahmatullahi Wabarakatuh dan Salam 

Mesra. 

Syabas diucapkan kepada Jabatan Kebajikan Masyarakat 

dengan terbitnya Coffee Table Book mengenai perkhidmatan 

dua puluh satu Ketua Pengarah Kebajikan Masyarakat sejak 

tahun 1946 hingga 2016. 


melalui Jabatan Kebajikan Masyarakat sentiasa komited dalam 

memberi pelbagai perkhidmatan kepada kumpulan sasar 

diantaranya kanak-kanak, keluarga, warga emas, orang kurang 

upaya, komuniti, mangsa bencana dan termasuk pertubuhan 

sukarela kebajikan sebagai rakan strategik dalam membentuk 

masyarakat Malaysia yang prihatin dan penyayang. Jabatan 

Kebajikan Masyarakat dalam tempoh 70 tahun telah berjaya 

berperanan sebagai sebuah jabatan yang menjadi peneraju 

kepada perkhidmatan kebajikan dan pembangunan sosial 

negara. 

Di kesempatan ini, saya juga menyarankan agar semua warga 

Jabatan Kebajikan Masyarakat mengimbau kembali detikdetik 

perjalanan dan sejarah perkhidmatan Ketua Pengarah 

Kebajikan Masyarakat semenjak ia ditubuhkan sehingga 

kini sebagai panduan dan rujukan untuk memaju serta 

memanfaatkan diri bukan hanya untuk kepentingan Jabatan 

dan juga negara. 

Dengan ini saya mengucapkan setinggi-tinggi tahniah dan 

syabas kepada mereka yang terlibat dalam penerbitan buku 

ini. 

Sekian, terima kasih. 

KATA - KATA ALUAN 

FOREWORD 

Assalamualaikum Warrahmatullahi Wabarakatuh and Warm 

Regards. 

Congratulations to the Department of Social Welfare for 

publishing the Coffee Table Book on the services rendered by 

the twenty one Director Generals of Social Welfare since 1946 

to 2016. 

The Ministry of Women, Family and Community Development 

through the Department of Social Welfare is always comitted 

to provide various services to the target groups which include 

children, families, elderly, persons with disabilities, community, 

victims of natural disasters and voluntary welfare organizations, 

as a strategic partner in creating a concerned and caring 

society. In its 70 years of establishment, the Department of 

Social Welfare has succesfully played its role as the lead 

agency in providing welfare and social development services. 

I take this opportunity to call upon all the staffs of the Department 

of Social Welfare to cherish the journeys and services of the 

Director General. This book should be a guide and reference 

not only for developing and leveraging themselves but also to 

benefit the Department and the nation. 

I express my heartfelt congratulations to those involved in 

undertaking and materializing the publishing of this book. 

Thank you. 

Dato’ Sabariah Hassan 

Ketua Setiausaha Kementerian Pembangunan Wanita, 

Keluarga dan Masyarakat 

Secretary General of the Ministry of Women, Family and 

Community Development 


9

KETUA PENGARAH 

KEBAJIKAN MASYARAKAT 

Director General of Social Welfare 

Dato’ Hj. Zulkiply Ramli 

Ketua Pengarah Kebajikan Masyarakat 


10 

Jabatan Kebajikan Masyarakat

KATA - KATA ALUAN FOREWORD 

Assalamualaikum Warrahmatulllahi Wabarakatuh, 

Salam Sejahtera Dan Salam Kebajikan 

Assalamualaikum Warrahmatulllahi Wabarakatuh, 

and Warm Greetings 

Alhamdulillah, Coffee Table Book mengenai Ketua Pengarah 

Kebajikan Masyarakat sejak tahun 1946 hingga kini 2016 

bertemakan “Legasi JKM Melangkaui Zaman” telah berjaya 

diterbitkan. Mengimbau kembali sejarah, perkhidmatan 

kebajikan masyarakat di Malaysia bermula selepas era 

Perang Dunia Kedua 1946 yang tertumpu kepada menjaga 

kebajikan anak-anak yatim dan mereka yang tidak mempunyai 

penempatan pada masa itu. Fokus awal Jabatan Kebajikan 

Masyarakat (JKM) juga membantu wanita, remaja perempuan 

dan mereka yang kurang upaya serta memberi bantuan 

kewangan kepada golongan miskin. 

Dalam masa 70 tahun, JKM telah mengalami evolusi bagi 

memenuhi peranannya dalam arus pembangunan masyarakat 

dan negara. Bermula dengan menangani pelbagai masalah 

yang timbul akibat peperangan, peranan dan fungsi jabatan 

ini telah berkembang kepada perkhidmatan pencegahan 

dan pemulihan terhadap isu-isu sosial serta pembangunan 

masyarakat. 

Perkhidmatan kemudiannya berkembang mencakupi aspek 

perlindungan, pemulihan, pencegahan, pembangunan dan 

pengintegrasian. Seiring dengan agenda transformasi negara, 

JKM kini menjurus kepada lima aspek iaitu Outsourcing Social 

Innovation, Social Enterprise, Smart Partnership dan Corporate 

Social Responsibility. Program Capacity Building akan terus 

menjadi teras tumpuan dalam usaha Jabatan menyediakan 

modal insan yang kompeten, mantap dan berdaya saing. 

Praise be to Allah the Almighty, the Coffee Table Book on the 

Director General of the Department of Social Welfare (DSW) 

since 1946 to 2016, with the theme, “DSW Legacy Across 

Generations”, has been published. Reflecting on the history, 

social welfare services in Malaysia began in 1946 after World 

War 2. Its main role was to provide for the welfare of orphaned 

children and those who were homeless. At that time DSW’s 

initial focus was to assist women, young girls and those with 

disabilities and to provide financial assistance to the poor. 

In its 70 years, DSW has evolved to fulfill its role in line with 

the needs of the community and national development. Its 

initial role and function was to handle problems arising from the 

effects of the war, but eventually expanded to cover preventive 

and rehabilitative services to overcome social issues as well as 

ensure community development. 

The services then grew to encompass aspects of protection, 

rehabilitation, prevention, development and integration. Along 

with the national transformation agenda, DSW now focuses 

on five aspects, namely Outsourcing, Social Innovation, 

Social Enterprise, Smart Partnership and Corporate Social 

Responsibility. Capacity Building Programmes will continue to 

be a core focus in providing human capital which is competent, 

robust and competitive. 

Penerbitan Coffee Table Book ini bertujuan untuk memperingati 

legasi dan sumbangan 21 orang Ketua Pengarah Kebajikan 

Masyarakat (KPKM) yang telah banyak menabur bakti kepada 

perkembangan jabatan semenjak ianya ditubuhkan 70 yang 

lalu. 

Semoga pengalaman dan sejarah yang telah dilalui oleh 

semua KPKM terdahulu akan menjadi landasan mantap 

dalam kita menelusuri dan menangani cabaran isu sosial yang 

semakin kompleks dengan penuh inovatif dan berkeyakinan. 

Justeru marilah kita sama-sama memanjatkan doa ke hadrat 

Yang Maha Esa agar JKM akan terus menerajui perkhidmatan 

kebajikan dengan penuh komitmen dan iltizam kita untuk terus 

meningkatkan kesejahteraan masyarakat dan pembangunan 

sosial. 

The publication of this Coffee Table Book is to commemorate 

the legacy and contributions of 21 Director General of Social 

Welfare who have contributed enormously to the growth and 

development of the department since it was establish 70 years 

ago. 

Hopefully the experiences of all the twenty one Director General 

will be a reference to address the challenges of meeting the 

complex social issues, with creativity and confidence. So let 

us pray together to Allah Almighty that the department will 

continue to lead the welfare services with full commitment and 

continue to improve social wellbeing and social development of 

the target groups over community at large. 

Sekian, terima kasih. 

Thank you 

Dato’ Hj. Zulkiply Ramli 

Ketua Pengarah Kebajikan Masyarakat 



11

KETUA PENGARAH DIRECTOR GENERAL 

KEBAJIKAN MASYARAKAT OF SOCIAL WELFARE 

DR. C.P.RAWSON 

(1946-1952) 

MR. J.C. MCDOUALL 

(1952-1957) 

TAN SRI DATO’ ZAINAL 

ABIDIN ABBAS 

(1957-1961) 

TUAN MOHAMAD 

SANUSI BAKI 

(1961-1962) 

DATO’ MOHAMAD 

YUSOF AHMAD 

(1962-1962) 

TUAN BADARUDDIN 

ALANG AHMAD 

(1962-1965) 

12 




DATO’ ANJANG 

SAITH ABBAS 

(1965-1969) 

TUAN 

SOCKANATHAN A/L 

SINNANDURAI 

(1969-1976) 

DATO’ ADNAN ABDULLAH 

(1976-1981) 

DATUK ANN A. 

MAJEED 

(1981-1982) 

DATUK ABDULLAH 

MALIM BAGINDA 

(1982-1987) 

TUAN MOHAMED HASSAN 

NGAH MAHMUD 

(1987-1993) 


13



DATO’ MOHAMAD 

HUSSAIN 

(1993-1997) 

DATO’ JAAFAR 

ABDUL WAHID 

(1997-1999) 

DATO’ SAYED A. 

RAHMAN SAYED MOHD 

(1999-2003) 

DATO’ SHAMSIAH 

ABDUL RAHMAN 

(2003-2006) 

DATO’ RAFEK 

RESHIDULLAH 

(2006-2007) 

DATO’ MEME ZAINAL 

RASHID 

(2007-2010) 

14 




DATO’ HJ. HADZIR MD ZAIN 

(2011-2012) 

DATO’ NORANI HJ. 

MOHD HASHIM 

(2012-2015) 

DATO’ HJ. ZULKIPLY RAMLI 

(2015 Hingga Kini) 


15

16 


BAB 1: PENGENALAN 

CHAPTER 1: INTRODUCTION 


17

JABATAN KEBAJIKAN MASYARAKAT 

Jabatan Kebajikan Masyarakat (JKM) telah ditubuhkan pada 

bulan April 1946 oleh pentadbiran tentera British dan kini telah 

mencapai usia 70 tahun. Sepanjang jangka masa tersebut, 

JKM telah mengalami evolusi bagi memenuhi peranan dan 

fungsinya dalam pembangunan negara. Bermula dengan 

penglibatan dalam menangani pelbagai masalah sosial yang 

timbul akibat Perang Dunia Kedua, peranan dan fungsi Jabatan 

ini telah berkembang kepada perkhidmatan pencegahan, 

pemulihan terhadap isu-isu sosial serta perkembangan dan 

pembangunan masyarakat. 

Sebagai salah sebuah Jabatan kerajaan yang memainkan 

peranan penting dalam pembangunan sosial, Jabatan ini 

telah ditempatkan di bawah beberapa jabatan/kementerian 

mengikut urutan berikut: 

1946 – 1951 Jabatan Kebajikan Masyarakat Malaya 

1952 – 1955 Jabatan Perusahaan dan Perhubungan Sosial 

1956 – 1957 Jabatan Kesihatan dan Kebajikan Sosial 

1957 – 1958 Kementerian Kesihatan dan Kebajikan Sosial 

1958 – 1959 Kementerian Buruh dan Kebajikan Masyarakat 

1960 – 1962 Kementerian Kesihatan dan Kebajikan 

Masyarakat 

1963 – 1964 Kementerian Buruh dan Kebajikan Masyarakat 

1964 – 1982 Kementerian Kebajikan Am 

1982 – 1990 Kementerian Kebajikan Masyarakat Malaysia 

1990 – 2004 Kementerian Perpaduan Negara dan 

Pembangunan Masyarakat 

2004 – kini Kementerian Pembangunan Wanita, 

Keluarga dan Masyarakat 

Sepanjang usia 70 tahun, Ibu Pejabat Kebajikan Masyarakat 

telah berubah lokasi sebanyak enam (6) kali atas faktor 

kesesuaian lokaliti dan juga pertambahan pegawai kakitangan 

seiring dengan transformasi perkhidmatan yang melibatkan 

pengwujudan bahagian baru. Lokasi Ibu pejabat Kebajikan 

Masyarakat adalah seperti berikut: 

THE DEPARTMENT OF SOCIAL WELFARE 

The Department of Social Welfare (DSW) was established in 

April 1946 by the British Military Administration. Within a period 

of 70 years, the department has evolved in fulfilling its role in 

national development. From its involvement in dealing with 

various problems arising from the Second World War, the role 

and functions of the department has expanded to preventive 

and rehabilitative measures of social issues and development in 

community. 

As one of the government departments that play an important 

role in social development, the Department has been placed 

under several ministries since its inception: 

1946 – 1951 Department of Social Welfare Malaya 

1952 – 1955 Department of Industries and Social Relations 

1956 – 1957 Department of Health and Social Welfare 

1957 – 1958 Ministry of Health and Social Welfare 

1958 – 1959 Ministry of Labour and Social Welfare 

1960 – 1962 Ministry of Health and Social Welfare 

1963 – 1964 Ministry of Labour and Social Welfare 

1964 – 1982 Ministry of Welfare Services 

1982 – 1990 Ministry of Social Welfare Malaysia 

1990 – 2004 Ministry of National Unity and Social Development 

2004 – Present Ministry of Women, Family and Community 

Development 

Throughout the 70 years, the Headquarters of the Department 

of Social Welfare operated in six (6) different locations due to 

locality, suitability and to accommodate the expansion of staff. 

This is also in line with the transformation of its services. The 

locations are as follows: 

18 


Jalan Brodrick (Jalan Mati) dan 

kemudiannya dikenali dengan nama Batu 

Road, Kuala Lumpur, 1946 

Jalan Brodrick (Jalan Mati) now known as 

Batu Road, Kuala Lumpur, 1946 

Bangunan Wisma Shen, Jalan Masjid 

India, Kuala Lumpur, 1980 

Wisma Shen Building, Jalan Masjid India, 

Kuala Lumpur, 1980 

Kompleks Pejabat Damansara, Blok C, 

Jalan Semantan, Kuala Lumpur 

Block C, Damansara Office Complex, 

Jalan Semantan, Kuala Lumpur 

Bangunan Kompleks Kerajaan Persekutuan, 

Jalan Duta, Kuala Lumpur, 1978 

Federal Government Complex, Jalan Duta, 

Kuala Lumpur, 1978 

Bangunan Tun Ismail Mohd Ali (TIMA) di 

Jalan Raja Laut, Kuala Lumpur, 2005 

Tun Ismail Mohd Ali (TIMA) Building, 

Jalan Raja Laut, Kuala Lumpur, 2005 

Bangunan Kementerian 

Pembangunan Wanita, Keluarga dan 

Masyarakat, Putrajaya, 2011 

Ministry of Women, Family and 

Community Development Building, 

Putrajaya, 2011 


19

ERA SEBELUM KEMERDEKAAN 

(1946 HINGGA 1957) 

THE ERA BEFORE INDEPENDENCE 

(1946 TO 1957) 

20 


BAB 2: 

PERINTIS KERJA SOSIAL DI MALAYA 

CHAPTER 2: 

SOCIAL WORK PIONEERS IN MALAYA 


21

Dr C.P. Rawson Chief Social Welfare Officer bersama dengan salah satu daripada kumpulan terawal pelajar kebajikan sosial 

dari Malaya belajar di London School of Economics,1947 

Chief Social Welfare Officer Dr. C.P. Rawson along with one of the earliest Social Welfare group from Malaya studying at the 

London School of Economics,1947 

22 


1. DR. C.P.RAWSON (1946-1952) 

Beliau berasal dari England dan merupakan Chief Social 

Welfare Officer (Ketua Pegawai Kebajikan Masyarakat) yang 

pertama di JKM Malaya mulai 18 Jun 1946 dan berkelulusan dari 

London School of Economics, United Kingdom. Sebagai Ketua 

Pegawai Kebajikan Masyarakat yang pertama di Persekutuan 

Tanah Melayu beliau telah memperkenalkan pengurusan 

kerja kes kebajikan masyarakat. Sepanjang pentadbirannya, 

beliau juga memberikan tumpuan dari aspek latihan dalam 

bidang perkhidmatan kerja sosial dan bertanggungjawab 

memperkenalkan perkhidmatan perlindungan dan pemulihan 

kepada kumpulan sasar. Setelah memberikan perkhidmatan 

cemerlang di Persekutuan Tanah Melayu, beliau telah kembali 

ke England pada bulan Jun 1952. 

LEGASI PERKHIDMATAN 

1946 

Bertujuan untuk menangani pelbagai masalah yang timbul 

akibat Perang Dunia Kedua 

(1940-1945) 

He was from England and became the first Chief Social Welfare 

Officer, Department of Social Welfare (DSW), Federation of 

Malaya from 18 th June 1946. He graduated from the London 

School of Economics, United Kingdom. As the Chief Welfare 

Officer, he introduced social welfare casework management. 

Throughout his administration, he also focused on the training 

aspect of social work to welfare officers. After his outstanding 

services in Malaya, he returned to England in June 1952. 

SERVICE LEGACY 

1946 

Services at this time were intended to deal with various 

problems arising from the Second World War (1940-1945) 

‣ ¾ Antara perkhidmatannya, ialah: 

• Skim Bantuan Tragedi Jalan Keretapi Burma/Siam 

(Landasan Keretapi Maut) 

• Kebajikan Orang Asli 

• Perlindungan Wanita dan Gadis 

• Kebajikan Orang Buta 

• Skim Bantuan Am 

• Penubuhan dan Pengurusan Restoran Rakyat 

• Tabung Perlindungan Kanak-Kanak 

• Salah Laku Juvana dan Perkhidmatan Akhlak 

• Rumah Perlindungan dan Institusi 

• Penubuhan dan pengurusan Sekolah yang diluluskan. 

Pendidikan yang disediakan adalah dengan kerjasama 

Perkhidmatan Akhlak 

 

Among the services were: 

• Burma/Siam Railway Relief Scheme 

• Welfare work for aborigines 

• Women and Girls Protection Services 

• Welfare for the blind 

• Public Assistance Scheme 

• Establishment and control of ‘Restoran Rakyat’ 

• Children Protection Fund 

• Probation and Juvenile Delinquency 

• Shelter Homes and Institutions 

• Establishment and management of Approved Schools. 

The education provided was with the cooperation of 

Probation Service 


23

Rumah Budak Laki-Laki Serendah, 1946 

Serendah Boys’ Home,1946 

24 


Pegawai Kebajikan Masyarakat mula diberi latihan dalam 

bidang sains sosial di peringkat tempatan dan luar negara 

• Empat (4) orang pegawai dihantar menjalani latihan di 

United Kingdom dengan tajaan JKM Malaya iaitu: 

1. Che Fatimah binti Musa 

2. Che Saleha binti Mohd. Ali 

3. Mrs Then Chien Nyean 

4. Mr. F.C. Arulanandam 

Penubuhan Majlis Pusat Kebajikan yang memberi 

perkhidmatan kepada mangsa Perang Dunia Kedua 

Serendah Boys’ Home telah ditubuhkan hasil sumbangan 

daripada Save the Children Fund of Great Britain 

 

 

 

Social Welfare Officer commenced training in social 

science locally and abroad 

• Four (4) officers were sent for training in United 

Kingdom sponsored by the Social Welfare 

Department: 

1. Che Fatimah binti Musa 

2. Che Saleha binti Mohd. Ali 

3. Mrs Then Chien Nyean 

4. Mr. F.C. Arulanandam 

The establishment of Central Welfare Council to provide 

services to the victims of World War II 

Serendah Boys’ Home was set up and managed by Save 

the Children Fund of Great Britain 

Kem Pelarian dan Orang Asing di bawah Pentadbiran 

Tentera British telah diambil alih oleh JKM Malaya dan 

dinamakan sebagai Kem Kebajikan Sosial Tanah Merah, 

Jitra, Kedah untuk menempatkan pelarian, pesalah juvana 

dan pesakit tibi 

Penubuhan Rumah Kebajikan: 

• Johor Bharu, Johor 

• Kampar, Perak 

• Klang Road, Selangor 

• Kuala Terengganu, Terengganu 

The Refugees and Displaced Persons Camp established 

by the British Military Administration was taken over by the 

Social Welfare Department and was renamed The Tanah 

Merah Social Welfare Camp, Jitra, Kedah to provide 

shelter to refugees, destitutes, juvenile offenders and 

tuberculosis patients 

The establishment of Welfare Homes: 

• Johor Bharu, Johor 

• Kampar, Perak 

• Klang Road, Selangor 

• Kuala Terengganu, Terengganu 


25

Perasmian Pusat Kebajikan 1950 

The Launch of Welfare Centre 1950 

26 


1947 

Perkhidmatan JKM dikembangkan kepada: 

• Ordinan Kanak-Kanak dan Orang Muda 1947 

dikuatkuasakan 

• Juvenile Courts Ordinance dijadikan Undang-Undang 

Mahkamah Juvana 1947 

• Ordinan dan Enekmen Perlindungan Wanita dan 

Gadis (Hal Ehwal Kaum Cina) 1947 

• Pengurusan Institusi Jagaan dan Perlindungan 

kepada anak yatim, balu, orang tua, pesakit melarat 

dan pengemis 

• Kebajikan kepada pesakit tibi 

• Kebajikan kepada pesakit kusta 

• Kebajikan kepada keluarga bermasalah 

• Pengurusan pendatang asing 

• Pengurusan bencana 

• Pengurusan skim mengenai masalah kekurangan zat 

dan kemiskinan di luar bandar termasuk pembelian 

dan pengagihan bekalan 

• Pendidikan pemakanan seimbang dengan kerjasama 

Perkhidmatan Kesihatan dan Perkhidmatan Awam 

• Mengurus penghantaran pulang warga asing yang 

tidak dapat menyesuaikan diri 

• Penubuhan dan pengurusan pusat penjagaan kanakkanak 

• Penyelarasan dan penggalakan usaha kesukarelawan 

• Pengurusan bantuan geran untuk membantu rumah 

kebajikan dan institusi swasta dan badan sukarela 

• Menghubungkan jabatan kerajaan di peringkat negeri 

seperti kesihatan, pendidikan, buruh dan hal ehwal 

kaum cina 

• Pengenalan kepada pembangunan kebajikan sosial 

ke arah keselamatan sosial 

• Pengenalan kepada skim pemulihan luar bandar dan 

pengurusan pusat kerja 

• Latihan perkhidmatan kepada pekerja tempatan 

melalui kursus khas dan kerja praktikal berkaitan 

perkhidmatan Jabatan 

1947 

The DSW services then expanded to: 

• y Children and Young Persons Ordinance 1947 was 

enforced 

• y Juvenile Courts Ordinance 1947 enforced in Juvenile 

Courts 

• y Women and Girls Protection Ordinance and Enactment 

(Chinese Protectorate) 1947 enforced 

• y Management of institutions for the care and protection 

of orphans, widows, aged, chronically ill and destitutes 

• y Welfare work for tuberculosis patients 

• y Welfare work for leprosy dependents 

• y Working with Family in disputes 

• y Management of immigrants 

• y Disaster Management 

• y Establishment of schemes to combat malnutrition 

and economic insecurity in rural areas including the 

purchase and distribution of supplies 

• y Dietary education in conjunction with medical services 

and public services 

• y Arrangement for repatriation of displaced persons 

• y Establishment and management of crèches 

• y Coordination and encouragement of voluntary efforts 

• y Administration of grant-in-aid to support privately 

managed homes and institutions and voluntary efforts 

• y Liaison with state departments - medical, education, 

labour, Chinese affairs 

• y Introduction of development of social welfare leading 

to social security 

• y Introduction of rural rehabilitation schemes and the 

management of working centres 

• y Departmental in-service training through special 

courses and practical work for locally recruited staff 


27

Kem Sungai Buluh ditubuhkan (kini dikenali sebagai 

Sekolah Tunas Bakti Sg. Besi, Kuala Lumpur) untuk 

penempatan kes pesalah juvana yang diperintah oleh 

Mahkamah Juvana 

 

Sungai Buloh Camp was established (now known as 

Sekolah Tunas Bakti Sg. Besi, Kuala Lumpur) for the 

placement of the juvenile offender cases governed by 

the Juvenile Court 

Latihan pegawai diteruskan dengan menghantar dua 

(2) orang pegawai melanjutkan pelajaran dalam bidang 

sains sosial ke United Kingdom iaitu: 

1. Che Mokhtar bin Yassin 

2. Mr. Cheong Weng Choong 

Buku Laporan Tahunan yang pertama dikeluarkan 

(1947) 

1948 

Latihan pegawai diteruskan dengan menghantar lima 

(5) orang pegawai melanjutkan pelajaran dalam 

bidang sains sosial ke United Kingdom iaitu: 

1. Raja Abdul Jalil Raja Badiozaman 

2. Che Rahmah binti Hamzah 

3. Mr. Khoo Onn Soo 

4. Mrs. R. Niyogi 

5. Mr. S. Sockhanathan 

Another two (2) officers were sent to the United 

Kingdom for further studies in social science: 

1. Che Mokhtar bin Yassin 

2. Mr. Cheong Weng Choong 

The first Annual Report was published in 1947 

1948 

Another five (5) officers were sent for further studies 

to the United Kingdom in social science: 

1. Raja Abdul Jalil Raja Badiozaman 

2. Che Rahmah binti Hamzah 

3. Mr. Khoo Onn Soo 

4. Mrs. R. Niyogi 

5. Mr. S. Sockhanathan 

Penubuhan Sekolah Bagi Kanak-Kanak Buta Princess 

Elizabeth di Johor Bharu, Johor 

 

The establishment of Princess Elizabeth Children 

Home for the Blind in Johor Bharu, Johor 

1949 

Buku Laporan Tahunan yang kedua dikeluarkan (1948) 

Pegawai Kebajikan Sosial menghadiri Kursus Orientasi 

di UNICEF Geneva, Switzerland 

1950 

Peraturan-Peraturan Tempat Tahanan 1950 diluluskan 

1951 

Skim ‘Repatriation of Detainees’ (Penghantaran kembali 

orang yang ditahan ke negara asal) dikuatkuasakan. 

1949 

Second Annual Report was published in 1948 

Social Welfare Officers from 

Malaya at an Orientation 

Course at UNICEF in Geneva, 

Switzerland 

1950 

Detention Regulations 1950 

was approved 

1951 

‘Repatriation of Detainees’ 

(returning the detainee to their 

respective countries) scheme 

was enforced. 

28 


Pegawai Kebajikan Sosial dari Malaya semasa Kursus Orientasi di UNICEF Geneva, Switzerland, 1949 

Social Welfare Officers from Malaya at an Orientation Course at UNICEF in Geneva, Switzerland, 1949 


29

Perasmian Sungai Besi Boys' School, Kuala Lumpur oleh General Sir Gerald Templer, Pesuruhjaya Tinggi British bagi Malaya, 

24 September 1953 

Official Opening of Sungai Besi Boys' School, Kuala Lumpur 24 th September 1953 by the British High Commissioner to Malaya, 

General Sir Gerald Templer 

Perasmian Sungai Lereh House School Girls', Melaka 1953 

Official Opening Ceremony of Sungai Lereh Girls' School, Malacca 1953 

30 


2. MR. J.C. MCDOUALL (1952-1957) 

Beliau dilantik pada bulan Jun 1952 sebagai Chief 

Social Welfare Officer di JKM Malaya menggantikan 

Dr. C.P. Rawson. Sebelum itu, beliau bertugas di Hong 

Kong sebagai Hong Kong Social Welfare Officer pada 

tahun 1947 hingga Mei 1952. Beliau telah berkhidmat di 

Tanah Melayu bermula pada tahun 1952 sehingga April 

1957. Sebagai Chief Social Welfare Officer yang kedua, 

beliau meneruskan kesinambungan program yang telah 

dijalankan oleh Dr. C.P. Rawson dan memperkenalkan 

perkhidmatan kebajikan di Institusi. Oleh kerana 

perkhidmatannya yang cemerlang, dinaikkan pangkat 

sebagai ‘Secretary Chinese Affairs in Hong Kong’. Beliau 

meninggalkan Persekutuan Tanah Melayu pada April 

1957. 


1952 

Rancangan Kebajikan Kanak-Kanak dibentuk 

He was appointed as the Chief Social Welfare Officer, 

DSW Federation of Malaya in June 1952 replacing Dr. C.P. 

Rawson. Prior to that, he worked in Hong Kong as the Hong 

Kong SWO in 1947 until May 1952. He began to serve in 

Malaya from 1952 until April 1957. As the second Chief SWO, 

he continued with the programmes introduced by Dr. C.P. 

Rawson. He also introduced welfare services in institutions. 

Due to his outstanding service, he was promoted as Chinese 

Affairs Secretary in Hong Kong. He left Malaya in April 1957. 


1952 

The Child Welfare Plan was formulated 

 

Bantuan Kanak-Kanak diperkenalkan 

 

Introduced The Child Assistance Scheme 

 

Bantuan Kepada Orang Tahanan diperkenalkan 

 

Introduced Assistance for Detained Persons 

 

Penubuhan Rumah Orang Tua di Ulu Kinta, Perak 

 

Establishment of Old Folks Home at Ulu Kinta, Perak 

1953 

Perkhidmatan Belia diwujudkan 

1953 

Youth Services Section was established 

 

Skim Wang Amanah diperkenalkan 

 

Trust Fund Scheme was introduced 

 

Perasmian Sungai Lereh House Girls’ School, Melaka 

oleh Lady Templer, isteri Pesuruhjaya Tinggi British 

bagi Malaya pada 22 September 1953 

• Sekolah ini merupakan sekolah yang pertama 

bagi juvana perempuan 

 

Official opening of Sungai Lereh Girls’ School, Malacca 

by Lady Templer, wife of the British High Commissioner 

of Malaya on 22 nd September 1953 

• This school is the first school for female juvenile 

delinquents 

 

Perasmian Sungai Besi Boys’ School, Kuala Lumpur 

oleh General Sir Gerald Templer, Pesuruhjaya Tinggi 

British bagi Malaya pada 24 September 1953. 

 

Official opening of Sungai Besi Boys’ School, Kuala 

Lumpur by General Sir Gerald Templer, British High 

Commissioner of Malaya on 24 th September 1953. 


31

Rumah Kanak-Kanak Selangor 

The Selangor Children's Home 

32 



33

ERA SELEPAS KEMERDEKAAN 

(1957 HINGGA 2016) 

THE ERA AFTER INDEPENDENCE 

(1957 TO 2016) 

34 


BAB 3: 

ANAK WATAN TONGGAK 

KEPIMPINAN 

CHAPTER 3: 

LOCAL LEADERS HELM 

THE LEADERSHIP 


35

Peserta kursus Pembantu Kebajikan Am, 2 hingga 6 Ogos 1960 

Participants at the Course, Welfare Assistants, 2 nd to 6 th August 1960 

Satu hidangan untuk penghuni di Rumah Orang Tua Cheras 

Meal at the Cheras Home for Older People 

Yang di-Pertuan Agong melawat Serendah Boys' Home, 

Selangor,1961 

Yang di-Pertuan Agong visited Serendah Boys' Home, Selangor,1961 

36 


3. TAN SRI DATO’ ZAINAL ABIDIN ABBAS (1957-1961) 

Tan Sri Dato’ Zainal Abidin Abbas yang sebelum ini 

berkhidmat sebagai Pegawai Perkhidmatan Awam 

Malaya telah mengambil alih jawatan Chief Social 

Welfare Officer daripada J.C. McDouall pada tahun 1957. 

Beliau merupakan anak kelahiran Negeri Perak. Beliau 

meneruskan kesinambungan pelaksanaan program dan 

aktiviti yang telah diperkenalkan oleh Dr. C.P. Rawson dan 

Mr. J.C. McDouall dengan membuat penambahbaikan 

dari aspek pengurusan bantuan orang buta yang telah 

diperluaskan sebagai bantuan orang cacat. 


1960 

Skim Bantuan Orang Buta telah digantikan dengan 

Skim Bantuan Orang Cacat 

Tan Sri Dato’ Zainal Abidin Abbas, who was serving in 

the Malayan Civil Service, took over the position as Chief 

SWO from J.C. McDouall in 1957. He was born in Perak. 

He continued the programmes and activities introduced 

by Dr. C.P. Rawson and J.C. McDouall while making 

improvements in the management of assistance for the 

blind which was later extended as public assistance for 

the handicapped. 


1960 

Public Assistance for the Handicapped replacing 

Public Assistance for the Blind 

Persidangan Kanak-Kanak Antarabangsa yang 

pertama diadakan di Kuala Lumpur 

Penubuhan Johore Cheshire Home. 

 

 

First International Children Conference held at Kuala 

Lumpur 

Johore Cheshire Home was established. 


37

4. TUAN MOHAMAD SANUSI BAKI (1961-1962) 

Beliau merupakan anak kelahiran Negeri Perak kedua yang 

dilantik sebagai Pengarah Kebajikan Masyarakat menerajui 

JKM bermula dari tahun 1961 dan menamatkan perkhidmatan 

pada tahun 1962. Pada masa ini jawatan Chief Social Welfare 

Officer ditukar kepada Pengarah Kebajikan Masyarakat. 

Pentadbirannya yang singkat tidak memberi peluang kepada 

beliau untuk memperkenalkan inisiatif baru dalam perkhidmatan. 

Beliau hanya meneruskan perkhidmatan dan aktiviti yang 

diperkenalkan oleh YBhg. Tan Sri Dato’ Zainal Abidin Abbas. 

He was born in Perak and appointed as Director of DSW from 

1961 to 1962. During this time the designation of Chief SWO 

was changed to Director of Social Welfare. His short service with 

the department did not enable him to introduce new initiatives. 

He continued the services and activities introduced by Tan Sri 

Dato’ Zainal Abidin Abbas. 

Seorang Pegawai Kebajikan Sosial mengedarkan bantuan kewangan 

A Social Welfare Officer distributing financial aid 

38 


5. DATO’ MOHAMAD YUSOF AHMAD (1962) 

Beliau dilahirkan pada 14 Mac 1912 di Kampung Brisu, 

Melaka dan merupakan Pengarah Kebajikan Masyarakat 

yang ketiga. Beliau berkhidmat di JKM pada awal tahun 1962 

hingga November 1962. Beliau merupakan seorang Pengarah 

Kebajikan yang berpengetahuan luas dalam bidang pendidikan 

dan pentadbiran kerana pernah menjadi guru pada tahun 1932. 

Pada tahun 1937, beliau menukar profesion kepada pegawai 

tadbir sehingga menjawat jawatan sebagai Setiausaha Tetap 

kepada Menteri Buruh pada tahun 1960 hingga 1961. Pada 

Disember 1962, beliau dinaikkan pangkat sebagai Setiausaha 

Kerajaan Negeri Perak. 

Bintang Anugerah 

Dianugerahkan Darjah Dato’ Paduka Mahkota Perak (D.P.M.P.) 

yang membawa gelaran Dato’ (1962). 

He was born on 14 th March 1912 at Kampung Brisu, Melaka 

and was appointed as the third Director of Social Welfare. He 

served DSW at the beginning of 1962 until November 1962. 

He was Director who was very acknowledgable in the field of 

education and administration as he was a teacher in 1932. 

Later from 1937 he changed his profession to an administrative 

officer. He also served as Permanent Secretary to the Minister 

of Labour from 1960 to 1961. In December 1962, he was 

promoted as State Secretary of Perak. 

Honours Awarded 

Awarded Darjah Dato’ Paduka Mahkota Perak (D.P.M.P.) 

(1962). 

Dato’ Mohamad Yusof Ahmad bersama Dato’ V. Manickavasagam, Menteri Buruh 

Dato’ Mohamad Yusof Ahmad with Dato' V. Manickavasagam, Minister of Labour 


39

Ucapan Dato’ Mohamad Yusof Ahmad semasa menjadi Pengarah Kebajikan 

Masyarakat,1962 

Speech by Dato’ Mohamad Yusof Ahmad during his tenure as Director of Social 

Welfare,1962 

40 


Rumah Kanak-kanak Kuala Kangsar 

Children's Home in Kuala Kangsar 


41

Duduk dua dari kiri: Tuan Badaruddin Alang Ahmad, 1962 

Sitting second from left: Tuan Badaruddin Alang Ahmad, 1962 

42 


6. TUAN BADARUDDIN ALANG AHMAD (1962-1965) 

Beliau dilahirkan pada tahun 1912 di Kuala Kangsar, Perak dan 

dilantik sebagai Pengarah Kebajikan Masyarakat pada tahun 

1962. Seorang Pengarah Kebajikan yang berpengetahuan luas 

dalam bidang pentadbiran kerana pernah menjawat jawatan 

sebagai Penolong Pegawai Daerah dan Pegawai Daerah di 

Negeri Sembilan dan Negeri Perak. Selain itu beliau pernah 

menjadi ‘Deputy Commissioner of Land Federation’ di Kuala 

Lumpur dan Majistret di Tapah, Perak. Semasa pentadbirannya 

beliau telah berjaya memperluaskan perkhidmatan kebajikan 

sosial ke Negeri Sabah dan Sarawak dan memberi tumpuan 

terhadap pengurusan kanak-kanak di Institusi. 


1963 

Antara perkhidmatannya, ialah: 

Perkhidmatan Kebajikan Sosial diperluaskan Ke Negeri 

Sabah dan Sarawak 

He was born in 1912 in Kuala Kangsar, Perak and was 

appointed as The Director of Social Welfare in late 1962. He 

was knowledgeable in the administration areas because he 

had served as Assistant District Officer and District Officer in 

Negeri Sembilan and Perak. Later, he served as The Deputy 

Commissioner of Land Federation in Kuala Lumpur and 

Magistrate in Tapah, Perak. During his administration, he 

expanded social welfare services to the State of Sabah and 

Sarawak and focused more on the management of children in 

institutions. 


1963 

Among his services were: 

Expansion of Social Welfare Services to the State of Sabah 

and Sarawak 

 

 

 

 

Geran Pelancaran dilancarkan 

Penubuhan Cheshire Home Selangor 

Pendaftaran Majlis Kebajikan Masyarakat Tanah Melayu 

sebagai Pertubuhan Sukarela pada 18 Mei 1963 

Rumah Kanak-Kanak (RKK) Sultan Abdul Aziz, Kuala 

Kangsar, Perak dibina 

• RKK yang pertama dibina menggantikan Kampar 

Children Orphanage Home di Kampar, Perak. Reka 

bentuk RKK ini adalah berdasarkan lakaran oleh Y.M. 

Raja Teh Zaiton, Pengarah Keluarga dan Kanak-Kanak 

pada masa itu dengan menggunakan konsep cottage 

system di United Kingdom dan dirasmikan oleh Raja 

Perempuan Perak, Raja Muzwin Ibni Almarhum Raja 

Arif Shah pada 27 April 1963. 

Introduced the Launching Grant Scheme 

Established The Selangor Cheshire Home 

Registration of the Welfare Council of Malaya as NGO on 

18 th May 1963 

The opening of Sultan Abdul Aziz Children’s Home Kuala 

Kangsar, Perak 

• The first Children’s Home which was built to replace 

Kampar Children Orphanage Home at Kampar. The 

Home model (design) was based on a sketch by YM 

Raja Teh Zaiton, who was then the Director of Family 

and Children Division, the concept derived from the 

Cottage System in United Kingdom. It was officiated 

by the Duli Yang Maha Mulia Raja Perempuan Perak, 

Raja Muzwin Ibni Almarhum Raja Ariff Shah on 27 th 

April 1963. 


43

1964 

Rumah Kanak-Kanak Tengku Budriah, Cheras, Kuala 

Lumpur yang kedua dibina dengan menggunakan konsep 

yang sama. Dirasmikan oleh DYMM Raja Permaisuri 

Agong yang ke-3, Tengku Budriah Ibni Al-Marhum Tengku 

Ismail pada 25 September 1964 

1964 

Tengku Budriah Children’s Home, Cheras, Kuala Lumpur 

was the second to be built using the same concept. It was 

officiated by the 3 rd DYMM Raja Permaisuri Agung, Tengku 

Budriah Ibni Al-Marhum Tengku Ismail on 25 th September 

1964 

Kempen Anti Tibi (Tuberculosis) sebagai langkah 

pencegahan telah dilancarkan bersama Jabatan Kesihatan 

Perkhidmatan Belia dipindahkan ke Kementerian 

Kebudayaan Belia dan Sukan 

 

 

Anti TB (Tuberculosis) Campaign as a preventive measure 

was launched together with The Department of Health 

The Youth Service was transferred to the Ministry of 

Culture, Youth and Sports 

1965 

Rumah Kanak-Kanak Tengku Ampuan Fatimah, Kuantan, 

Pahang adalah yang ketiga dibina 

1965 

Tengku Ampuan Fatimah Children’s Home, Kuantan, 

Pahang was the third to be built using the same concept 

Skim Perkhidmatan Pengemis diperkenalkan 

 

Services for the Destitute Scheme was introduced 

Beliau meninggal dunia pada 14 Mac 1965, semasa dalam 

perkhidmatan ketika berusia 53 tahun. 

He passed away on 14 th March 1965, while in service at the age 

of 53 years. 

44 


Rumah Kanak-Kanak Tengku Budriah, Cheras 

Tengku Budriah Children’s Home, Cheras 

Rumah Kanak-Kanak Tengku Ampuan Fatimah, Kuantan Pahang 

Tengku Ampuan Fatimah Children’s Home, Kuantan Pahang 


45

Imelda Marcos, wanita pertama Filipina, melawat rumah kebajikan sosial untuk golongan miskin di Cheras. Di sebelah kiri beliau 

adalah Ketua Pengarah Kebajikan Masyarakat, Dato 'Anjang Saith,1968 

Imelda Marcos, the First Lady of the Philippines, visiting a social welfare home for the poor in Cheras. On her left is the Director- 

General of Social Welfare, Dato’ Anjang Saith,1968 

46 


7. DATO’ ANJANG SAITH ABBAS (1965-1969) 

Beliau berasal dari Negeri Perak dan dilantik sebagai Pengarah 

Kebajikan Masyarakat pada tahun 1965 hingga tahun 1969. 

Beliau merupakan adik kepada Tan Sri Dato’ Zainal Abidin 

Abbas, mantan Pengarah Kebajikan Masyarakat yang ketiga. 

Semasa pentadbirannya, perkhidmatan kebajikan melalui 

proses modenisasi dan isu sosial yang diketengahkan. 


1966 

Persidangan Pegawai-Pegawai Kanan Kebajikan 

Masyarakat Malaysia Barat yang pertama diadakan dan 

dirasmikan oleh YAB Tun Abdul Razak, Timbalan Perdana 

Menteri. Persidangan ini menjadi landasan kepada 

Pegawai Kebajikan Masyarakat untuk mengetengahkan 

isu sosial yang berbangkit kepada pegawai kerajaan 

He was born in Perak and appointed as Director of Social 

Welfare from 1965 to 1969. He was the brother of Tan Sri Dato’ 

Zainal Abidin Abbas, the former Director of Social Welfare. 

During his tenure, welfare services went through a process of 

modernization and social issues were highlighted. 


1966 

The first West Malaysia Senior Social Welfare Officers’ 

Conference was held and officiated by YAB Tun Abdul 

Razak, Deputy Prime Minister. The conference acted as a 

platform for social welfare officials to highlight social issue 

arising to the government 

Majlis Kebajikan Masyarakat Kebangsaan Malaysia 

dirasmikan oleh Tan Sri Abdul Hamid Khan Sakhamat Aki 

Khan, Menteri Kebajikan Masyarakat pada 3 Februari 1966 

 

National Social Welfare Council of Malaysia was officiated 

on 3 rd February 1966 by Tan Sri Abdul Hamid Khan 

Sakhamat Aki Khan, Minister for Social Welfare 

1967 

Perkhidmatan JKM dikembangkan kepada: 

• Skim Kebajikan Pesakit Melarat 

• Badan Pemasaran - khas untuk OKU penglihatan 

1967 

Expansion of DSW services: 

• Welfare scheme for chronically ill patients 

• Marketing Board - specially for the blind 

Asrama Akhlak Paya Terubong, Pulau Pinang dirasmikan 

pada 25 November 1967 

 

Paya Terubong Probation Hostel, Penang was officiated on 

25 th November 1967 

1969 

Penguatkuasaan Arahan Pusat Pemulihan Bagi Orang- 

Orang Cacat Anggota Cheras (Lembaga Pelawat) 

1969 

Enforcement of Rules for Rehabilitation Centre for The 

Physically Handicapped Persons Cheras (Board of Visitors) 

Rumah Kanak-Kanak Taman Bakti Kepala Batas, Pulau 

Pinang merupakan Institusi Kanak-kanak yang keempat 

dibina. 

 

Taman Bakti Children’s Home, Kepala Batas, Penang was 

the fourth home built by the Department. 


47

48 


BAB 4: 

PENERAJU PROFESIONALISME 

KERJA SOSIAL 

CHAPTER 4: 

INITIATORS OF SOCIAL WORK 

PROFESSION 


49

50 


8. TUAN SOCKANATHAN A/L SINNANDURAI (1969-1976) 

Beliau dilahirkan pada tahun 1921 di Selangor dan merupakan 

Ketua Pengarah Kebajikan Masyarakat (KPKM) yang pertama 

dilantik dalam kalangan Kumpulan Pekerja Sosial pada 

tahun 1969. Perlantikan ini adalah atas usaha dan desakan 

oleh Kesatuan Pekerja Sosial kepada pihak kerajaan. 

Semasa pentadbirannya, beliau banyak memfokuskan 

kepada profesionalisme kerja sosial, meningkatkan kebajikan 

kakitangan dan menghargai bakat melalui pertandingan yang 

diadakan. 

Pendidikan 

Certificate in Social Science, London School of Economics, 

United Kingdom (1950) 


Dianugerahkan Bintang Kesatria Mangku Negara (K.M.N.) 

(1964) 

Dianugerahkan Bintang Johan Setia Mahkota (J.S.M.) (1983) 

Penglibatan Selepas Bersara 

Pada tahun 1976, beliau berkhidmat sebagai Ahli Mahkamah 

Industri dan Suruhanjaya Pilihanraya sehingga berumur 65 

tahun 


1971 

Majlis Keselamatan Negara telah menetapkan tugas JKM 

sewaktu bencana - MKN 20 

1972 

Pertandingan Tilawah Al-Quran JKM pertama kali 

diperkenalkan 

1973 

Skim Kebajikan Kakitangan diperkenalkan 

He was born in 1921 in Selangor and was the first among the 

group of social workers to be appointed as Director General of 

Social Welfare in 1969. This appointment was the effort and 

lobbying by the Social Workers Union to the government. During 

his tenure, he focused more on the social work professionalism, 

enhanced the wellbeing of staffs and honour talents through 

competitions. 

Academic Qualification 

Certificate in Social Science, London School of Economics, 



Awarded Bintang Kesatria Mangku Negara (K.M.N.) (1964) 

Awarded Bintang Johan Setia Mahkota (J.S.M.) (1983) 

Involvement After Retirement 

In 1976, he served as a member of the Industrial Court and the 

Election Commission until the age of 65 years 


1971 

National Security Council set the functions and 

responsibilities of the Department of Social Welfare for 

disaster management - MKN 20 

1972 

Initiated the first Social Welfare Department Al-Quran 

Competition 

1973 

Employee Welfare Scheme was introduced 

Bahagian Penyelidikan, Perancangan dan Penilaian 

diwujudkan 

 

Research, Planning and Evaluation Division was set up 

1974 

Perkhidmatan Kebajikan di Hospital dilancarkan 

1974 

Welfare Services was introduced in Hospitals 


51

1975 

Perkhidmatan Pemulihan Dadah diperkenalkan 

1975 

Drug Rehabilitation Services was introduced 

Taman Sinar Harapan Tampoi, Johor Bahru dibina 

Kursus Perkhidmatan Bantuan Guaman yang pertama 

diadakan untuk PKM pada 27 Mac 1975 hingga 19 April 

1975 

 

 

Taman Sinar Harapan Tampoi, Johor Bahru was set up 

First Legal Aid Service Course for Welfare Officers was held 

on 27 th March 1975 to 19 th April 1975 

Beliau meninggal dunia pada 13 Oktober 1997. 

He passed away on 13 th October 1997. 

52 



53

54 


9. DATO’ ADNAN ABDULLAH (1976-1981) 

Beliau dilahirkan pada 10 Oktober 1926, di Kuala Lumpur dan 

dilantik sebagai KPKM dari tahun 1976 hingga 10 Oktober 1981. 

Beliau merupakan antara dua belas (12) orang Pegawai Akhlak 

yang pertama dilantik dan ditempatkan di Mahkamah Juvana. 

Beliau juga merupakan salah seorang Ahli Jawatankuasa Khas 

dalam penerbitan buku ‘Kebajikan di Malaya’ yang ditaja oleh 

Dewan Bahasa dan Pustaka, Kuala Lumpur. 

Pendidikan 

Diploma in Social Studies, University College of Swansea, 

London (1950) 


Dianugerahkan Pingat Johan Mangku Negara (J.M.N.) 

Dianugerahkan Darjah Dato’ Paduka Mahkota Selangor 

(D.P.M.S.) yang membawa gelaran Dato’ (1981) 

Penglibatan Selepas Bersara 

Beliau terlibat dalam kerja sukarela dengan Persatuan 

Mencegah Dadah Malaysia (PEMADAM) 

He was born on 10 th October 1926 in Kuala Lumpur and 

was the Director General of Social Welfare from 1976 to 10 th 

October 1981. He was among the first twelve Probation Officers 

appointed and placed at the Juvenile Courts. He was also a 

member of The Special Committee for the publication of the 

book ‘Kebajikan di Malaya’ sponsored by Dewan Bahasa dan 

Pustaka, Kuala Lumpur. 


Diploma in Social Studies, University College of Swansea, 



Awarded Pingat Johan Mangku Negara (J.M.N.) 

Awarded Darjah Dato’ Paduka Mahkota Selangor (D.P.M.S.) in 

1981 which carries the title Dato’ 


He was involved in voluntary work such as the Malaysian Drug 

Prevention Association (PEMADAM) 


1976 

Skim Bantuan Kesejahteraan Keluarga atau Bantuan 

Guaman diperkenalkan 


1976 

Family Welfare Assistance Scheme or the Legal Aid 

Assistance was introduced 

Peraturan Jawatankuasa Kebajikan Juvana (Perlindungan 

dan Kewajipan 1976) diwarta 

Perasmian Sekolah Tunas Bakti, Jerantut, Pahang pada 22 

April 1976 

 

 

Rules and Regulations of Juvenile Welfare Committee 

(Constitution and Responsibilities) 1976 was gazetted 

Sekolah Tunas Bakti, Jerantut, Pahang was launched on 

22 nd April 1976 


55

Yayasan Kebajikan N 

1981 ~ 

YKN is incorporated on 5 December 19 

1982 

The first meeting of YKN’s Board of Trus 

4 February 1982. It is chaired by Ministe 

Services Tan Sri Aishah Ghani. 

The 7th Yang di-Pertuan Agong official 

on 6 April 1982. 

56 


1990 

YKN’s Jantung Hatiku Telethon, organis 

raises RM5.7 million for heart and kidne 

1999 

The first YKN donation boxes are placed 

branches across Malaysia.

1977 

Bantuan Kebajikan Sekolah dan Keluarga Angkat Bagi 

Pekerja Kilang Wanita dilaksanakan 

1977 

School Welfare Assistance and Foster Parents Scheme for 

Female Factory Workers were implemented 

Arahan bagi Pusat Pemulihan Cacat Akal 1977 diluluskan 

Akta Orang-Orang Papa 1977 diwarta dan dikuatkuasakan 

Taman Seri Puteri, Rembau, Negeri Sembilan dibina pada 

1976 dan telah dirasmikan pada 12 Mei 1977 

• Pusat Perlindungan Wanita dan Gadis ini ditubuhkan 

selepas penutupan Rumah Poh Leong Kok Pulau Pinang 

pada 1976 

 

 

 

The rules for Rehabilitation Centers of The Mental Disability 

1977 was enforced 

Destitute Persons Act 1977 came into force 

Women and Girls Refuge Centre, Rembau, Negeri 

Sembilan was opened in 1976 and officiated on 12 th May 

1977 

• This Women and Girls Refuge Centre was opened after 

the closure of the Penang Poh Leong Kok Home in 

1976 

1978 

Perkhidmatan Komuniti di Rumah Pangsa diwujudkan 

Majalah Berita Kebajikan pertama diterbitkan pada Januari 

1978 

Peraturan Pengurusan Rumah Sakit Melarat 1978 mula 

beroperasi pada 17 Ogos 1978 

1978 

Community Services at the Flats was established 

The first ‘Berita Kebajikan’ was published in January 1978 

 

Rules For The Management of Homes For The Chronically 

Ill 1978 came into operation on 17 th August 1978 

1979 

1979 

Peraturan Bengkel Terlindung 1979 diwarta dan 


 

Sheltered Workshop Rules 1979 was enforced 

1980 

JKM bekerjasama dengan Jabatan Perangkaan untuk 

memasukkan faktor kecacatan ke dalam Borang Soal 

Selidik Bancian Penduduk 1980 

1980 

DSW collaborated with the Department of Statistics to 

include disability in the Population Census Questionnaire 

Form 1980 for persons with disabilities 

Projek Wanita dalam Pembangunan dimulakan dengan 

pembiayaan kerajaan Australia 

Jurnal Kebajikan Masyarakat yang pertama diterbitkan 

 

 

Women in Development Project was established and 

funded by the Australian Government 

The first Journal of Social Welfare was published 

1981 

Penubuhan Yayasan Kebajikan Negara 

Beliau meninggal dunia pada 21 Julai 2002. 

1981 

The National Welfare Foundation was established 

He passed away on 21 st July 2002. 


57

58 


10. DATUK ANN A.MAJEED (1981-1982) 

Beliau dilahirkan pada 20 Mac 1927 di Kuala Lumpur dan 

merupakan wanita pertama sebagai KPKM pada bulan 

Oktober 1981. Mula berkhidmat sebagai Kadet Pegawai 

Kebajikan Masyarakat pada tahun 1948 dan ditempatkan di 

Pejabat Kebajikan Masyarakat Daerah ( PKMD) Johor Bahru, 

Johor dengan pengkhususan dalam bidang kebajikan kanakkanak 

cacat penglihatan. Beliau merupakan pengasas, tenaga 

pengajar dan dilantik sebagai Pengetua Sekolah Princess 

Elizabeth Johor Bahru (1948) iaitu sebuah sekolah khas bagi 

kanak-kanak buta. 

Dalam usaha untuk meningkatkan perkhidmatan kepada 

kanak-kanak buta, beliau telah menyedia dan melaksanakan 

modul pembelajaran, sistem persekolahan, pengurusan 

dan penjagaan, pendidikan awal, latihan vokasional, bidang 

pertanian, agensi pemasaran dan penempatan pekerjaan 

hasil lawatan ke lima belas (15) buah negara. Berdasarkan 

kepakaran yang diperolehi dalam usaha memperkasakan 

orang buta, beliau telah dipinjamkan kepada Persatuan Bagi 

Orang Buta Malaysia (MAB) selama empat (4) tahun. 

Sekembalinya ke JKM, beliau menyandang jawatan berikut: 

• PKMN Kelantan 

• Pengarah Bahagian Latihan di Ibu Pejabat JKM 

• Pengarah Bahagian Pencegahan di Ibu Pejabat JKM 

• Timbalan Ketua Pengarah 

Born on 20 th March, 1927 in Kuala Lumpur and the first woman 

appointed as the Director General of Social Welfare in October 

1981. She began her career as a Social Welfare Cadet in 1948 

and her first appointment was at the Johor State Social Welfare 

Department specializing in the welfare of the visually impaired 

children. She was the founder and the Principal of Princess 

Elizabeth School Johor Bharu (1948) which was a special 

school for children with visual impairments. 

In her effort to enhance better services for blind children, she 

succeeded in developing and implementing new learning 

modules such as the school system, management and care, 

early education, vocational training, the field of agriculture, 

marketing agencies and job placement which was the 

outcome of her visits to 15 countries. She was seconded to 

the Malaysian Association for the Blind (MAB) for four years to 

empower the visually impaired because of her vast knowledge 

and contribution. 

Upon her return to the DSW, she held various positions namely: 

• Kelantan State Director of Social Welfare 

• Director of Training Division, DSW Headquarters 

• Director of Prevention Division, DSW Headquarters 

• Deputy General Director 

Para pelajar di Sekolah Orang Buta Princess Elizabeth 

Johor Bahru 

Students at the Princess Elizabeth School for the Blind in 

Johor Bahru 


59

60 

Persembahan para pelajar di Sekolah Orang Buta Princess Elizabeth di Johor Bahru,1961 

Performance by students of Princess Elizabeth School for the Blind in Johor Bahru,1961 


Pendidikan 

Diploma in Social Science and Administration 

Certificate in Special Education 

Certificate in Administration in Major Rehabilitation Programmers 

College for Administrators for the Blind, United Kingdom (1949- 

1951) 


Dianugerahkan British Empayar Medal (B.E.M. UK) (1957) 

Dianugerahkan Pingat Ibrahim Sultan Johor (P.I.S.) 



Dianugerahkan Darjah Panglima Jasa Negara (P.J.N.) yang 

membawa gelaran Datuk (1967) 

Penglibatan selepas bersara 

• Majlis Kebajikan Kanak-Kanak Malaysia, 

• Pengasas penubuhan Persatuan Kanak-kanak Terencat Akal 

Selangor 

• Ahli Lembaga Pengarah Yayasan Kebajikan Negara 

• Pengasas dan Pengerusi National Council for Women 

in Development (NACIWID) di Jabatan Perdana Menteri 

selama 6 tahun 

• Pengasas dan Pengerusi Badan Antarabangsa iaitu ASEAN 

Women’s Programme 


1981 

Memperluaskan perkhidmatan Pembangunan Orang Kurang 

Upaya Penglihatan 

Peraturan dan Kaedah-Kaedah (Rumah Kebajikan) Orang- 

Orang Papa 1981 telah diluluskan. 


Diploma in Social Science and Administration 

Certificate in Special Education 

Certificate in Administration in Major Rehabilitation Programmers 

College for Administrators for the Blind, United Kingdom (1949- 

1951) 


Awarded British Empayar Medal (B.E.M. UK) (1957) 

Awarded Pingat Ibrahim Sultan Johor (P.I.S.) 

Awarded Bintang Kesatria Mangku Negara (K.M.N.) 


Awarded Darjah Panglima Jasa Negara (P.J.N.) in 1967 

which carries the title Datuk 


• Member of The Malaysian Children’s Welfare Council 

• Founder of Selangor Mental Handicapped Association 

• Member of the Board of Directors for National Welfare 

Foundation. 

• Founder and Chairperson of National Council for Women in 

Development (NACIWID), Prime Minister’s Department. 

• Founder of ASEAN Women’s Programme 


1981 

During her tenure she successfully expanded the 

Handicapped Person Services 

 

The Destitute Person Rules and Regulations 1981 was 

approved. 

Para pelajar di Sekolah Orang Buta Princess Elizabeth Johor Bahru 

Students at the Princess Elizabeth School for the Blind in Johor Bahru 


61

62 


11. DATUK ABDULLAH MALIM BAGINDA (1982-1987) 

Beliau dilahirkan pada 21 Mac 1932 di Pulau Pinang dan dilantik 

menjadi KPKM pada Januari 1982 dan telah bersara pada 

20 Mac 1987. Perkhidmatan pertama beliau adalah sebagai 

Pembantu Hospital di Hospital Kerajaan Pulau Pinang pada 

Julai 1952 hingga Disember 1954. Pada Januari 1955, beliau 

memulakan perkhidmatan dengan JKM sebagai Pegawai 

Akhlak di Pulau Pinang, Selangor, Kedah, Perlis dan Kelantan. 

Seterusnya beliau menyandang jawatan berikut: 

• PKMD Kinta, Perak 

• Superintendant Serendah Boys’ Home, Selangor 

• Pegawai Perkhidmatan Kanak-Kanak di Ibu Pejabat, JKM 

• PKMD Kuala Kangsar, Perak 

• Pegawai Kebajikan Masyarakat JKMN Terengganu 

• Pengetua Pusat Latihan Belia Negara di Pertak, Selangor 

• Penolong Pegawai Hal Ehwal Belia, Bahagian Belia, 

Kementerian Kebudayaan, Belia dan Sukan 

• Pegawai Hal Ehwal Belia, Bahagian Belia, Kementerian 

Kebudayaan, Belia dan Sukan 

• Pengarah Belia, Bahagian Belia, Kementerian Kebudayaan, 

Belia dan Sukan 

• Penolong Pengarah Bahagian Penyelidikan, Perancangan 

dan Penilaian di Ibu Pejabat, JKM 

• Pengarah Bahagian Penyelidikan, Perancangan dan 

Penilaian di Ibu Pejabat, JKM 


Beliau merupakan antara pengasas Persatuan Pekerja Sosial 

Malaysia dan memegang jawatan sebagai Presiden yang 

pertama pada tahun 1973. Persatuan Pekerja Sosial Malaysia 

telah ditubuhkan pada 3 Mac 1973 dan berdaftar dengan 

Pendaftar Petubuhan pada 28 Mac 1974 

Born on 21 st March 1932 in Penang and was appointed as 

Director General of Social Welfare in January 1982 and retired 

on 20 th March 1987. His first service was as a Hospital Assistant 

at Penang General Hospital in July 1952 to December 1954. In 

January 1955, he started his service with the DSW as Probation 

Officer in Penang, Selangor, Kedah, Perlis and Kelantan. 

Subsequently he held the following positions: 

• District Social Welfare Officer Kinta, Perak 

• Superintendent Serendah Boys’ Home, Selangor 

• Children Service Officer, DSW Headquarters 

• District Social Welfare Officer Kuala Kangsar, Perak 

• Terengganu State Social Welfare Officer 

• Principal National Youth Training Centre, Pertak, Selangor 

• Assistant Youth Affairs Officer, Youth Division, Ministry of 

Culture, Youth and Sports 

• Youth Affairs Officer, Youth Division, Ministry of Culture, 

Youth and Sports 

• Director of Youth Division, Ministry of Culture, Youth and 

Sports 

• Assistant Director of Research, Planning and Evaluation 

Division, DSW Headquarters 

• Director of Research, Planning and Evaluation Division, 

DSW Headquarters 

• Deputy Director General 

He was among the founders of the Malaysian Association of 

Social Workers (MASW) and became its first President in 1973. 

The MASW was established on 3 rd March 1973 and registered 

with the Registrar of Society on 28 th March 1974 


63

Pembentukan Persatuan Pekerja Sosial Malaysia adalah 

hasil daripada persetujuan dikalangan pekerja sosial dalam 

perkhidmatan kebajikan dan di hospital, mereka berpandangan 

perlu ada satu badan atau payung untuk memenuhi keperluan 

profesional mereka 

Pendidikan 

Diploma in Social Studies Part I, University of Malaya, Singapore 

(1959) 

Diploma in Social Planning in Developing Countries, London 

School of Economics and Political Science,United Kingdom 

(1974) 

Master Science in Social Planning, London School of Economics 

and Political Science, United Kingdom (1975) 


Dianugerahkan Pingat Jasa Kebaktian (P.J.K.) Terengganu 

(1964) 

Dianugerahkan Bintang Ahli Mangku Negara (A.M.N.) (1969) 


Dianugerahkan Pingat Order of Sacred Treasure, Class III, 

Jepun (1995) 

Dianugerahkan Darjah Panglima Jasa Negara (P.J.N.) yang 

membawa gelaran Datuk (2003) 

The MASW was a result of the agreement of social workers in 

social services and in hospitals as they foresee there should be 

a body to meet their own professional needs 



(1959) 

Diploma in Social Planning in Developing Countries, London 

School of Economics and Political Science, United Kingdom 

(1974) 

Master Science in Social Planning, London School of Economics 

and Political Science, United Kingdom (1975) 


Awarded Pingat Jasa Kebaktian (P.J.K.) Terengganu (1964) 

Awarded Bintang Ahli Mangku Negara (A.M.N.) (1969) 


Awarded Pingat Order of Sacred Treasure, Class III, Japan 

(1995) 

Awarded Darjah Panglima Jasa Negara (P.J.N.) in 2003 

which carries the title Datuk 

Aktiviti di Taman Asuhan Kanak-Kanak (TASKA) 

Activity at the Child Care Centre (TASKA) 

64 



Penolong Pengarah Eksekutif International Council for the 

Management of Population Programmes (ICOMP), Kuala 

Lumpur (Mac 1987 hingga Oktober 1988) 

• Pengarah Eksekutif Commonwealth Association 

for Local Action and Economic Development 

(COMMACT),Kuala Lumpur (Januari 1989 hingga Jun 

2005) 

• Visiting Fellow, Institute of Strategic and International 

Studies (ISIS), Malaysia (1991-1994) 

• Consultant, Brunei Government on Youth Development 

Programme (1994-1998) 

• Timbalan Ketua Pegawai Eksekutif, Sekretariat 

PINTAS Negara, Kuala Lumpur (1999-2002) 

• Pengarah EPI-Consult (1987 hingga sekarang) 


Assistant Executive Director of the International Council 

for the Management of Population Programmes (ICOMP), 

Kuala Lumpur (March 1987 to October 1988) 

• Executive Director of the Commonwealth Association 

for Local Action and Economic Development 

(COMMACT), Kuala Lumpur (January 1989 to June 

2005) 

• Visiting Fellow, Institute of Strategic and International 

Studies (ISIS), Malaysia (1991-1994) 

• Consultant, Brunei Government on Youth Development 

Programme (1994-1998) 

• Deputy Chief Executive Officer, Secretariat of PINTAS, 

Kuala Lumpur (1999-2002) 

• Director of EPI-Consult (1987 to present) 

Disamping itu beliau juga melibatkan diri dalam NGO’s seperti: 

Peringkat Kebangsaan 

• Persatuan Pekerja Sosial Malaysia 

(Ahli:1973-kini) (Presiden:1973-1976) 

• Persatuan Sains Sosial Malaysia 

(Ahli:1970-kini) (Presiden:1970-1973 ) 

• Persatuan Orang Buta Malaysia 

(Ahli:1987-kini) (Presiden:2010-2013) 

• Hospital Mata Nasional Tun Hussein Onn 

(Ahli: 2001-2013) (Pengerusi:2010-2013) 

He was also involved in NGO’s activities namely: 

National Level 

• Malaysian Association of Social Workers (1973-present) 

(President:1973-1976) 

• Malaysian Social Science Association (1970-present) 

(President: 1970-1973) 

• Malaysian Association for the Blind 

(1987-present) (President: 2010- 2013) 

• Tun Hussein Onn National Eye Hospital (2001-2013) 

(Chairman: 2010- 2013) 

Program Pemulihan Dalam Komuniti (PDK) 

Community Based Rehabilitation Programme (CBR) 


65

• Yayasan Amal USIAMAS Malaysia (Pengerusi 

Eksekutif:1990-2001) 

• Persatuan Kebajikan Usiamas Malaysia (Ahli 2001-kini) 

(Pengerusi:2001-2008) 

• Persatuan Pesara Kerajaan Malaysia (1998-kini) 

• Persatuan Gerontologi Malaysia 

(1997-kini) 

• Malaysian Association for Prevention of Tuberculosis 

(MAPTB) 

• Malaysian Kendo Association 

(Ahli 1970-kini) (Presiden:1972-kini) 

• Yayasan SALAM Malaysia Board 

(1996-2004) 

• King George V Silver Jubilee Home for the Elderly, Kuala 

Lumpur (1996-kini) 

• Majlis Kebajikan dan Pembangunan Masyarakat 

Kebangsaan Malaysia (MAKPEM) (Presiden:1998-2004) 

• Yayasan Amal USIAMAS Malaysia 

(Executive Chairman: 1990-2001) 

• Usiamas Welfare Association Malaysia (2001-present) 

(Chairman:2001-2008) 

• Government Pensioners Association Malaysia 

(1998-present) 

• Gerontological Association of Malaysia 


• Malaysian Association for Prevention of Tuberculosis 

(MAPTB) 

• Malaysian Kendo Association 

(1970-present) (President: 1972 - present) 

• Yayasan SALAM Malaysia Board 

(1996-2004) 

• King George V Silver Jubilee Home for the Elderly, Kuala 

Lumpur (1996-present) 

• National Council of Welfare and Social Development 

Malaysia (NCWSDM) (President:1998-2004) 

Minggu Kebajikan Negara, 1985 

National Welfare Week, 1985 

66 


Peringkat Antarabangsa 

• Commonwealth Association for Local Action and Economic 

Development (COMMACT),(1989-kini) 

• International Council of Social Welfare (ICSW) (Presiden, 

Southeast Asia and the Pacific Region 2000-2004) 

• Help Age International (1990-2002) 

• American Association of Retired Persons (AARP)(1994- 

kini) 

• International Association of Homes and Servicer for the 

Aged (IAHSA)(1996-2002) 

• Life Extension Foundation USA 

(1999-2010) 

• International Association of Impact Assessment (IAIA) 

(2011-kini) 

Penglibatan/Pengiktirafan Luar 

• Pensyarah sambilan di Universiti Sains Malaysia, Pulau 

Pinang (1976-1978) 

• Secretary to the UN International Plan of Action on Ageing, 

World Assembly on Ageing, Vienna, Austria 1982 

• Member of Editorial Board of “Social Development Issues”, 

University of lowa, USA (1986-1993) 

• Pensyarah sambilan di Kolej Damansara Utama untuk 

Manchester University Twinning Programme (1990-1993) 

• Dilantik sebagai Profesor Anjung, Universiti Utara Malaysia 

(1999-2008) 

• Menerima anugerah Doktor Kehormat dalam kerja-kerja 

sosial dari Universiti Utara Malaysia (UUM) (2001) 

International Level 

• Commonwealth Association for Local Action and Economic 

Development (COMMACT),(1989-present) 

• International Council of Social Welfare (ICSW) (President, 

Southeast Asia and the Pacific region 2000-2004) 

• Help Age International (1990-2002) 

• American Association of Retired Persons (AARP) 


• International Association of Homes and Servicer for the 

Aged (IAHSA)(1996-2002) 

• Life Extension Foundation USA 

(1999-2010) 

• International Association of Impact Assessment (IAIA) 


Other Involvement 

• Part-time lecturer at Science University of Malaysia, 

Penang (1976-1978) 

• Secretary to the UN International Plan of Action on Ageing, 

World Assembly on Ageing, Vienna, Austria 1982 

• Member of Editorial Board of “Social Development Issues”, 

University of lowa, USA (1986-1993) 

• Part-time Lecturer at Damansara Utama College for 

Manchester University Twinning Programme (1990-1993) 

• Appointed as ‘Professor Anjung’, Northern University of 

Malaysia (1999-2008) 

• Received Honorary Doctorate in social works from Northern 

University of Malaysia (UUM) (2001) 


1982 

Perkhidmatan JKM dikembangkan: 

Bahagian Perkhidmatan Perkembangan Sosial diwujudkan 


1982 

Expansion of DSW services: 

Establishment of Social Development Services 

 

Peraturan-Peraturan Asrama Akhlak 1982 diluluskan 

 

Probation Hostel Regulations 1982 was approved 

 

Kaedah-Kaedah Perlindungan Wanita Dan Gadis (Tempat 

Perlindungan) 1982 diluluskan 

Women and Girls Protection Rules (Place of Refuge) 1982 

was approved 


67

1983 

Program TASKA diperkenalkan 

 

 

 

 

 

Kaedah-Kaedah Rumah Orang Tua 1983 diluluskan 

Bahagian Perkembangan Sosial diwujudkan di Ibu Pejabat 


Persidangan PKMD yang pertama diadakan di Selangor 

pada 28 hingga 29 Oktober 1983 

Kajian mengenai pendapat banduan/badan pertubuhan 

sukarela mengenai cadangan Perintah Khidmat Masyarakat 

dimulakan 

Cadangan konsep Perintah Khidmat Masyarakat kepada 

banduan yang menjalani hukuman singkat diperkenalkan 

Perkhidmatan Pemulihan Dadah diserahkan kepada 

Kementerian Dalam Negeri (KDN) 

• Penempatan pegawai JKM secara Kader di KDN 

1984 

Majlis Perkhidmatan Kebajikan Negara ditubuhkan 

Program Pemulihan Dalam Komuniti yang pertama 

dilaksanakan di Batu Rakit, Terengganu 

JKM menyertai program Japan International Corporation of 

Welfare Services (JAICWELS) melalui Japan International 

Cooperation Agency (JICA) selama enam (6) minggu di 

Jepun 

Seramai 20 orang pegawai dan pembantu telah dihantar 

untuk menyertai program Study in Social Welfare di Australia 

Selatan selama tiga (3) bulan - Program bersama dengan 

Jabatan Kebajikan Masyarakat Australia Selatan 

1983 

Child Care Centre programme for children was introduced 

 

 

 

 

 

Rules for the Management Old Folks Home 1983 was 

introduced 

Social Development Division was formed at the DSW 

Headquarters 

District Social Welfare Officers Conference was held in 

Selangor on 28 th to 29 th October 1983. A total of 130 District 

Social Welfare Officers attended the conference 

An opinion research involving convicts/non-governmental 

organisations on the proposed Community Service Order 

was initiated 

The concept of Community Service Order for short 

sentenced prisoners was introduced 

Drug Rehabilitation Services was transferred to the Ministry 

of Home Affairs (MOHA) 

• Social Welfare Officers working with Drug Rehabilitation 

Services were seconded to the Ministry of Home Affairs 

MOHA 

1984 

National Welfare Services Council was formed 

 

 

 

The first Community-Based Rehabilitation Program was 

implemented at Batu Rakit, Terengganu 

Officers were sent for a six (6) weeks course to Japan 

through Japan International Cooperation Agency (JICA) 

-Joint programme with Japan International Corporation of 

Welfare Services (JAICWELS) 

A total of 20 officers and assistants were sent to South 

Australia to participate in the’ Study in Social Welfare’ for 

three (3) months - Joint programme with The Department of 

Social Welfare South Australia 

1985 

Akta Taman Asuhan Kanak-Kanak 1984 (Akta 308) dan 

Peraturan-Peraturan Taman Asuhan Kanak-Kanak 1985 

diwarta dan dikuatkuasakan 

Minggu Kebajikan Negara yang pertama diadakan pada 14 

hingga 20 Oktober 1985 

1985 

The Child Care Centre Act 1984 (Act 308) and Child Care 

Centre Regulations 1985 were enforced 

 

The first National Welfare Week was held from 14 th to 20 th 

October 1985 

68 


Menteri Kebajikan Am bersama Ketua Pengarah Kebajikan Masyarakat menghadiri program anjuran Jabatan 

Minister of Social Welfare with Director General of Social Welfare attending programmed held by the Department 

1986 

Projek Perintis Sistem Bayaran Bantuan Kewangan melalui 

Pos diperkenalkan pada 1 April 1986 di JKMWP Kuala 

Lumpur 

 

Persidangan Pengarah Kebajikan Masyarakat Negeri 

Seluruh Malaysia yang pertama diadakan di Johor Bahru, 

Johor pada 4 hingga 5 Februari 1986 

Semasa pentadbirannya beliau juga telah memperkenalkan: 

Logo Orang Kurang Upaya (OKU) di Malaysia 

 

 

Bas Mesra OKU yang pertama melalui sumbangan 

Kerajaan British 

Penjenamaan semula nama Institusi seperti: 

• Rumah Orang Tua kepada Rumah Seri Kenangan 

(RSK) 

• Sekolah Budak Laki-Laki kepada Sekolah Tunas Bakti 

(STB) 

• Rumah Perlindungan Wanita dan Gadis kepada 

Taman Seri Puteri (TSP) 

1986 

Pilot Project - Financial aid payment via post introduced on 

1 st April 1986 at DSW Kuala Lumpur 

 

The First State Directors of Social Welfare Conference held 

in Johor Bahru from 4 th to 5 th February 1986 

Other contributions during his tenure: 

Logo for Handicapped Persons in Malaysia 

 

 

 

First ‘Disabled Friendly Bus’ contributed by The British 

Government 

Rebranding of Welfare institutions: 

• ‘Rumah Orang Tua’ to ‘Rumah Seri Kenangan’ (RSK) 

• ‘Sekolah Budak Laki-Laki’ to ‘Sekolah Tunas Bakti’ 

(STB) 

• ‘Rumah Perlindungan Wanita dan Gadis’ to ‘Taman 

Seri Puteri’ (TSP) 

Replacement of fishermen at Kuala Perlis 

 

 

 

Penempatan semula nelayan di Kuala Perlis 

Penempatan dua (2) pegawai JKM sebagai petugas haji 

Penempatan pegawai JKM di Hospital sebagai ahli SCAN 

Team 

 

 

Placement of two SWOs with Tabung Haji in Saudi Arabia 

during Haj season 

Placement of SWO at the hospital as SCAN team member 


69

Projek Rintis Rumah Tunas Harapan Kuala Selangor 

Program Ekonomi untuk Mak Nyah 

Inisiatif penubuhan Pusat Pemulihan Khas untuk mangsa 

kemalangan industri dan sebagainya di Bangi, Selangor 

Asrama Akhlak Subang Jaya, Dato’ Keramat dan Kempas, 

Johor Bahru diperkenalkan melalui pembelian rumah/ 

premis yang telah siap dibina 

 

 

 

 

Pilot project - Cottage System Children’s Home (Rumah 

Tunas Harapan) Kuala Selangor 

Economic empowerment programme for the transvestite 

Establishment of a rehabilitation centre for victims of 

industrial accidents in Bangi, Selangor 

Established the Subang Jaya Probation Hostel for Boys and 

Dato’ Keramat Probation Hostel for Girls 

 

Program Wanita dalam Pembangunan di Perak dan Kuala 

Lumpur 

 

Women in development programme in Perak and Kuala 

Lumpur 

 

 

Institut Latihan Kebajikan Masyarakat (ILK) untuk pegawai 

dan kakitangan JKM di Kuala Kubu Bharu, Selangor 

diwujudkan 

Koperasi Kebajikan untuk pekerja sosial diperkenalkan 

 

 

Social Welfare Training Institute (ILK) in Kuala Kubu Bharu, 

Selangor 

Welfare Cooperative for social workers in DSW 

70 


BAB 5: 

PENGEMUDI MASYARAKAT 

PRIHATIN 

CHAPTER 5: 

FRONT LINERS OF CARING 

SOCIETY 


71

Tuan Mohamed Hassan Ngah Mahmud Ketua Pengarah Kebajikan Masyarakat di Institut Latihan Kebajikan, Kuala 

Kubu Bharu, Selangor 

Director General of Social Welfare Mr. Mohamed Hassan Ngah Mahmud at Social Welfare Training Institute, Kuala 

Kubu Bharu, Selangor 

72 

En Jack Riley mantan Pengetua Sekolah Tunas Bakti Sg. Besi bertemu Tuan Mohamed Hassan Ngah Mahmud Ketua Pengarah 

Kebajikan Masyarakat di Wisma Shen pada 27 Januari 1989 

Mr. Jack Riley former School Principal of Tunas Bakti Sg. Besi met Director General of Social Welfare Mr. Mohamed Hassan 

Mahmud Ngah at Wisma Shen on 27 th January 1989 


12. TUAN MOHAMED HASSAN NGAH MAHMUD (1987-1993) 

Beliau dilahirkan pada 19 Oktober 1938 di Negeri Perak dan 

dilantik sebagai KPKM pada 21 Mac 1987 hingga 18 Oktober 

1993. Perkhidmatan pertama beliau adalah sebagai Pegawai 

Akhlak pada tahun 1962 di Sekolah Tunas Bakti, Teluk Air Tawar, 

Butterworth, Pulau Pinang. Seterusnya beliau menyandang 

jawatan berikut: 

• Pegawai Pendaftar Perkahwinan 

• PKMD Kuala Terengganu, Terengganu 

• Pembantu Penyelidik di Kementerian Pembangunan Negara 

dan Luar Bandar 

• Timbalan Pengarah di Sekolah Tunas Bakti Taiping, Perak 

• PKMN Terengganu 

• PKMN Kedah 

• Timbalan Pengarah Pemulihan Akhlak di Kementerian 

Kebajikan Masyarakat 

• Penolong Pengarah Bahagian Penyelidikan di Ibu Pejabat, 


• Pengarah Bahagian Pemulihan di Kementerian Dalam 

Negeri 

• Pengarah Bahagian Pembangunan Sosial di Ibu Pejabat, 



Born on 19 th October 1938 in Perak and was appointed as 

Director General of Social Welfare on 21 st March 1987 until 

18 th October 1993. His first post was as Probation Officer in 

1962 at Teluk Air Tawar Approved School, Butterworth, Penang. 

Subsequently he held the following positions: 

• Registrar of Marriages 

• District Social Welfare Officer Kuala Terengganu, 

Terengganu 

• Research Assistant at the Ministry of National and Rural 

Development 

• Deputy Principal Approved School Taiping, Perak 

• Terengganu State Director of Social Welfare 

• Kedah State Director of Social Welfare 

• Deputy Director, Rehabilitation Division, Ministry of Social 

Welfare 

• Assistant Director of Research Division, DSW Headquarters 

• Director Rehabilitation Division, Ministry of Home Affairs 

• Director of Social Development Division, DSW 

Headquarters 


Salah seorang penerima bantuan 

kewangan melalui sistem bayaran 

BSN-Giro 

One of the recipients of financial 

assistance through the payment 

system, BSN-Giro 


73

Pendidikan 


Master in Criminology, University of Keele, United Kingdom 

Master in Social Administration, University of York, United 

Kingdom 




• Yayasan Pencegahan Jenayah Malaysia (MCPF) 

• Persatuan Kanak-Kanak 

• Persatuan Warga Emas 

• Kini beliau terlibat dengan Persatuan Pengguna Wilayah 

Persekutuan 

• Persatuan Penduduk Seksyen 17, Petaing Jaya, Selangor 


1987 

Perkhidmatan Organisasi Komuniti diwujudkan 

Jogaton Kebajikan yang pertama diadakan pada 18 Januari 

1987 



Master in Criminology, University of Keele, United Kingdom 

Master in Social Administration, University of York, United 

Kingdom 




• Malaysian Crime Prevention Foundation (MCPF) 

• Association for Children 

• Association for Old Person 

• Currently he is involved with the Consumers Association of 

the Federal Territory 

• Section 17 Residents’ Association, Petaling Jaya, Selangor 


1987 

Community Service Organization was introduced 

Social Welfare Jogathon on 18 th January 1987 

1988 

Perasmian Rumah Tunas Harapan Kuala Selangor - 

Perkongsian bijak bersama AMWAY Malaysia Sendirian 

Berhad 

1988 

Smart partnership with AMWAY Private Limited Malaysia 

in The Cottage System Children’s Home (Rumah Tunas 

Harapan). Pilot project in Kuala Selangor 

1989 

Projek Rintis Sistem Bayaran Bantuan Kewangan Melalui 

Giro Bank Simpanan Nasional di Pulau Pinang pada 

Februari 1989 

Mesyuarat Menteri-Menteri Kebajikan ASEAN di Regent 

Hotel, Kuala Lumpur diadakan semula 

Rumah Orang Tua Islam Tidak Berwaris dibina dengan 

kerjasama Pejabat Daerah dan Kementerian Pembangunan 

Luar Bandar 

1989 

Pilot Project - Financial aid payment via Giro Bank Simpanan 

Nasional, Penang in February 1989 

 

 

Reintroduced the ASEAN Social Welfare Ministerial Meeting 

at the Regent Hotel, Kuala Lumpur 

The launching of Project ‘Rumah Orang Tua Islam Tidak 

Berwaris’ with cooperation with District Office and Rural 

Development Ministry 

74 


Pertandingan Pancaragam dan Sukan Antara Institusi 

diperkenalkan 

Fespic Kobe ’89 yang kelima pada 15 hingga 20 September 

1989 

• Kejohanan Sukan Orang Cacat Bagi Rantau Timur Jauh 

dan Pasifik Selatan yang pertama kali diadakan di Jepun 

pada tahun 1975 dan berterusan untuk tempoh 4 tahun 

sekali 

 

 

Introduced The Brass Band Competition and Inter institution 

Sports 

Participated in the 5 th Fespic Kobe ‘89 from 15 th to 20 th 

September 1989 

• The first Far East Region and South Pacific Sports 

for the Disabled was held in Japan in 1975 and 

takes place once in 4 years 

1990 

Pertandingan kebersihan dan keindahan Institusi 

diperkenalkan 

• Memfokuskan kepada kualiti, penjagaan penghuni 

dan akademik kanak-kanak 

1991 

Akta Perlindungan Kanak-Kanak 1991 (Akta 468) diwarta 

dan dikuatkuasakan 

 

Dasar Kebajikan Masyarakat Negara diluluskan 

Perkhidmatan Talian Telefon Bebas Tol Teledera 

diperkenalkan 

 

 

Pelancaran Ekspo Kebajikan Kanak-Kanak yang pertama 

diadakan pada 10 Ogos 1991 dan dirasmikan oleh DYMM 

Seri Paduka Baginda Yang di-Pertuan Agong IX Sultan 

Azlan Shah 

Pengisytiharan 1 Oktober sebagai Hari Orang Tua selaras 

dengan proklamasi Tahun Antarabangsa bagi Orang Tua 

oleh Pertubuhan Bangsa-Bangsa Bersatu 

1990 

The first Inter Institution competition on care and cleanliness 

• Focusing on children’s quality care and academic 

performance 

1991 

Child Protection Act 1991 (Act 468) was enacted 

 

 

National Social Welfare Policy was approved 

‘Teledera’ Toll Free Service was introduced 

First Child Welfare Expo was launched on 10 th August 1991 

by HRH Seri Paduka Baginda Yang di-Pertuan Agong IX 

Sultan Azlan Shah 

 

Declaration of 1 st October as the International Day of 

the Elderly in accordance with the proclamation of the 

International Year of the Elderly by the United Nations 

1992 

Peraturan-Peraturan Kanak-Kanak (Tempat Selamat) 1992 

diluluskan 

Program Rumah Kelompok untuk Orang Kurang Upaya 

diperkenalkan 

Pasukan Pelindungan Kanak-Kanak ditubuhkan 

Rumah Tunas Harapan, Jasin, Melaka mula beroperasi 

Rumah Tunas Harapan, Kuala Pilah, Negeri Sembilan mula 

beroperasi 

Rumah Tunas Harapan, Kuala Terengganu, Terengganu 

mula beroperasi 

1992 

Regulations Children (Place of Safety) 1992 was approved 

 

 

 

 

 

Group Homes Programme for the handicapped was 

established 

Child Protection Teams were formed 

Cottage System Children’s Home, Jasin, Melaka came into 

operation 

Cottage System Children’s Home, Kuala Pilah, Negeri 

Sembilan came into operation 

Cottage System Children’s Home, Kuala Terengganu, 

Terengganu came into operation 


75

76 


13. DATO’ MOHAMAD HUSSAIN (1993-1997) 

Beliau dilahirkan pada 15 Disember 1940 di Rembau, Negeri 

Sembilan dan dilantik sebagai KPKM pada 1993 dan bersara 

pada 1997. Perkhidmatan pertama beliau adalah sebagai 

Pembantu Kebajikan Masyarakat di JKMN Johor pada tahun 

1964. Setelah tamat pengajian peringkat diploma, beliau 

memegang jawatan sebagai PKMD Kuala Lumpur yang 

pertama pada tahun 1970. Seterusnya beliau menyandang 


• Timbalan Pengarah Kebajikan Masyarakat Negeri Melaka 

• Penolong Pengarah Perkhidmatan OKU 

• PKMN Wilayah Persekutuan Kuala Lumpur 

• Pengarah Bahagian Latihan di Ibu Pejabat, JKM 

• Pengarah Bahagian Perancangan di Ibu Pejabat, JKM 

• Timbalan Ketua Pengarah (Perkhidmatan Luar) 

Pendidikan 

Diploma in Social Studies Part I, National University of 

Singapore (1968) 

Degree in Social Work, National Institute of Social Work, United 

Kingdom (1976) 

Diploma in Social Science (Commendation), University of 

Cardiff, United Kingdom (1978) 

Master of Economics University of Wales, United Kingdom 



(1989) 


Dianugerahkan Darjah Dato’ Setia Negeri Sembilan (D.S.N.S.) 

yang membawa gelaran Dato’ (1995) 


• Pengerusi Koperasi Seri Rembau Sendirian Berhad 

• Pengarah Pengurusan syarikat perniagaan di Amcorp Mall, 

Petaling Jaya, Selangor 

Born on 15 th December 1940 in Rembau, Negeri Sembilan and 

was appointed as Director General of Social Welfare in 1993 

and served until 1997. His first appointment as Social Welfare 

Assistant was at Johor State Social Welfare Department in 

1964. After completing his diploma, he worked at Kuala Lumpur 

District Social Welfare Office in 1970. Subsequently he held the 

following positions: 

• Malacca Deputy State Director of Social Welfare 

• Assistant Director of Handicapped Division 

• Director of Social Welfare Federal Territory of Kuala Lumpur 


• Director of Planning, Research and Evaluation Division, 


• Deputy Director General (Field Service) 


Diploma in Social Studies Part I, National University of 

Singapore (1968) 

Degree in Social Work, National Institute of Social Work, United 


Diploma in Social Science (Commendation), University of 

Cardiff, United Kingdom (1978) 

Master of Economics, University of Wales, United Kingdom 




Awarded Darjah Dato’ Setia Negeri Sembilan (D.S.N.S) 

which carries the title Dato’ (1995) 


• Chairman of the Seri Rembau Co-operative Private Limited 

• Managing Director of a business enterprise in Amcorp Mall, 

Petaling Jaya, Selangor 


77

Dato’ Mohammad Hussain Ketua Pengarah 

Kebajikan Masyarakat menerima 

sumbangan cek daripada Persatuan Wanita Jepun 

Director General Social Welfare Dato’ Mohammad 

Hussain receiving a contribution from the Japanese 

Women’s Association 

Majlis Menandatangani MOU antara Jabatan 

Kebajikan Masyarakat dan Majlis Keselamatan 

Negara 

MOU Signing Ceremony between the Social Welfare 

Department and the National Security Council 

Dato’ Mohammad Hussain Ketua Pengarah 

Kebajikan Masyarakat menerima anugerah 

‘ESCAP/WMO Typhoon Committee Natural 

Disaster Prevention Award’ berupa wang tunai 

US$4,000 dan sebuah plague bagi pihak Jabatan 

Director General of Social Welfare Dato’ 

Mohammad Hussain receiving the ESCAP / WMO 

Typhoon Committee Natural Disaster Prevention 

Award in the form of a plague and US$4,000 cash 

on behalf of the Department 



1993 

Menggalakkan tanaman pokok buah-buahan dan tanaman 

herba di tanah lapang kawasan institusi 

 

Akta Pusat Jagaan 1993 (Akta 506) diwarta dan 


1993 

Encouraged planting herb and fruit trees at the institutions 

 

Care Centre Act 1993 (Act 506) was enacted 

1994 

Akta Keganasan Rumah Tangga 1994 (Akta 521) diwarta 

dan dikuatkuasakan 

Peraturan-Peraturan Pusat Jagaan 1994 diluluskan 

Pelancaran Piagam Pelanggan JKM pada 30 Mac 1994 

Tiga (3) buah Pusat Aktiviti Kanak-Kanak (PAKK) dibuka, 

iaitu: 

• Ladang Perai Bukit Mertajam, Pulau Pinang 

• Bukit Cagar, Johor 

• Bandaraya Ipoh, Perak 

Rumah Pesakit Melarat Kuala Kubu Bharu, Selangor siap 

dibina 

Sambutan Hari Orang Cacat Kebangsaan yang pertama 

dilancarkan pada 3 Disember 1994 selaras dengan Resolusi 

PBB No 47/3 yang telah mengisytiharkan 3 Disember 

sebagai Hari Orang Cacat Antarabangsa 

1994 

Domestic Violence Act 1994 (Act 521) enacted 

 

 

 

Care Centres Regulations 1994 enacted 

The Social Welfare Department’s Charter was launched on 

30 March 1994 

Three (3) of the Children Activity Centres were opened at: 

• Ladang Perai Bukit Mertajam, Pulau Pinang 

• Bukit Cagar, Johor 

• Ipoh City Hall , Perak 

Home for Terminally Ill Kuala Kubu Bharu, Selangor 

completed 

National Day for the handicapped was first launched on 3 rd 

December 1994 in accordance with UN Resolution No. 47/3 

proclamation 

78 


1995 

Dasar Warga Tua Negara digubal 

JKM dianugerahkan ‘ESCAP/WMO Typhoon Committee 

Natural Disaster Prevention Award’ 

• Anugerah ini diberikan sebagai pengiktirafan kepada 

Jabatan yang cemerlang dalam bidang pencegahan 

dan persediaan menghadapi bencana 

Sebanyak 25 buah PAKK dibuka, iaitu di Wilayah Persektuan 

Kuala Lumpur, lima (5), Selangor, lima (5), Perak, lima (5), 

Johor, dua (2), Pulau Pinang, dua (2), Negeri Sembilan, dua 

(2), Terengganu, dua (2), Melaka, satu (1) dan Kedah, satu 

(1) 

1995 

‘Dasar Warga Tua Negara’ formulated 

ESCAP/WMO Typhoon Committee Natural Disaster 

Prevention Award was awarded to the Social Welfare 

Department 

• This award was given in recognition to an outstanding 

department in the areas of prevention and disaster 

preparedness 

A total of 25 Children’s Activity Centers were opened, five (5) 

in the Federation Territory of Kuala Lumpur, Selangor and 

Perak five (5), two (2) in Johor, Penang, Negeri Sembilan 

and Terengganu, one (1) each in Malacca and Kedah 

1996 

Briged Kebajikan Perdana dilancarkan 

Perasmian Rumah Tunas Harapan Kota Bharu Kelantan 

1996 

‘Briged Kebajikan Perdana’ was first launched 

‘Rumah Tunas Harapan’ Kota Bharu Kelantan was officiated 

Perasmian Sekolah Tunas Bakti Perempuan Jerantut, 

Pahang pada 10 Ogos 1996 oleh YB Datin Hajah Paduka 

Zaleha binti Ismail, Menteri Perpaduan Negara dan 

Pembangunan Masyarakat 

Akta Keganasan Rumah Tangga 1994 diwarta dan 

dikuatkuasakan pada 1 Jun 1996 

Mengumpulkan data seluruh negara tentang Taska tidak 

berdaftar. 

 

 

 

‘Sekolah Tunas Bakti’ for Girls, Pahang was officiated on 

10 th August 1996 by YB Datin Hajah Paduka Zaleha binti 

Ismail, Minister of National Unity and Social Development 

Domestic Violence Act 1994 came into force on 1 st June 

1996 

Conducted a survey on registered and illegally operated 

Child Care Centres nationwide to overcome registration 

issues. 

Raja Permaisuri Agong Tunku Najihah di majlis lawatan ke Institusi 

Kanak-Kanak Jabatan Kebajikan Masyarakat 

Raja Permaisuri Agong Tunku Najihah during her visit to the 

Children’s Homes run by Social Welfare Department 

Majlis Sambutan Hari Orang Kurang Upaya dirasmikan oleh Perdana 

Menteri Malaysia YAB Dato’ Seri Dr. Mahathir bin Mohamad 

Celebration of the National Day of the Disable was launched by the 

Prime Minister of Malaysia YAB Dato' Seri Dr. Mahathir bin Mohamad 


79

80 

Majlis berbuka puasa di Sekolah Tunas Bakti, Sg. Besi, 

Kuala Lumpur 

Iftar programmed in the Sekolah Tunas Bakti, Sg. Besi, 

Kuala Lumpur 


14. DATO’ JAAFAR ABDUL WAHID (1997-1999) 

Beliau dilahirkan pada 28 Ogos 1944 di Batu Pahat, Johor dan 

dilantik sebagai KPKM pada tahun 1997 dan bersara pada 27 

Ogos 1999.Beliau telah memulakan perkhidmatan sebagai 

Kadet PKM pada 13 Ogos 1967 di JKMN Kelantan. Beliau turut 

menyandang beberapa jawatan seperti berikut: 

• y PKMD Kuala Pilah, Negeri Sembilan 

• y PKMD Klang, Selangor 

• y Pengarah Bahagian Pemulihan Dadah di Ibu Pejabat, JKM 

• y Pengarah Bahagian Latihan di Ibu Pejabat, JKM 

• y Pengarah Bahagian Pemulihan di Ibu Pejabat, JKM 

• y Timbalan Ketua Pengarah 

Pendidikan 

Bachelor of Arts (Social Work), National University of Singapore 

(1969) 

Master in Criminology, United Kingdom (1977) 



Dianugerahkan Darjah Dato’ Panglima Putra Jamalullail 

(D.P.P.J.) Perlis, yang membawa gelaran Dato’ (1999) 


• y Dilantik sebagai Ahli Suruhanjaya Perkhidmatan Awam 

dari tahun 1999 hingga 2005 

Born on 28 th August 1944 in Batu Pahat, Johor. Appointed 

as Director General of Social Welfare in 1997 and retired on 

27 th August 1999. He started his service as a Cadet Welfare 

Officer on 13 th August 1967 at Kelantan State Social Welfare 

Department. Subsequently he held the following positions: 

• District Social Welfare Officer in Kuala Pilah, Negeri 

Sembilan 

• District Social Welfare Officer in Klang, Selangor 

• Director of Drug Rehabilitation Division, DSW Headquarters 


• Director Rehabilitation Division, DSW Headquarters 




(1969) 

Master in Criminology, United Kingdom (1977) 



Awarded Darjah Dato’ Panglima Putra Jamalullail (D.P.P.J.) 

Perlis, 1999 which carries the title Dato’ 


• y He was appointed as a member of the Public Service 

Commission from 1999 to 2005 

Majlis perasmian Hari Warga Tua Kebangsaan 1996 oleh Menteri Perpaduan Negara dan Pembangunan Masyarakat 

YB Datin Paduka Hajah Zaleha Ismail 

Minister of National Unity and Community Development YB Datin Paduka Hajah Zaleha Ismail officiating the 

celebrations for the National Day of the Aged 1996 


81


1997 

Arahan Majlis Keselamatan Negara (MKN 20) telah 

memperluaskan peranan JKM dalam pengurusan bencana 

merangkumi kejadian bangunan runtuh 


1997 

National Security Council (MKN 20) had expanded the 

department’s role in disaster management to include the 

buildings that had collapsed. 

 

Bangunan dan fasiliti lima (5) buah Institusi telah dinaik 

taraf: 

• Rumah Seri Kenangan (RSK) Perlis (25 Februari 1997) 

• Rumah Seri Kenangan (RSK) Tanjung Rambutan, 

Perak (28 Jun 1997) 

• Rumah Seri Kenangan (RSK) Taiping, Perak (14 Julai 

1997) 

• Rumah Pesakit Melarat Kuala Kubu Bharu, Selangor 

(25 September 1997) 

• Rumah Seri Kenangan (RSK) Bedong, Kedah (30 

September 1997) 

 

Five (5) welfare institutions buildings and facilities were 

being upgraded: 

• Rumah Seri Kenangan (RSK) Perlis (25 th February 

1997) 

• Rumah Seri Kenangan (RSK) Tanjung Rambutan, 

Perak (28 th June 1997) 

• Rumah Seri Kenangan (RSK) Taiping, Perak (14 th July 

1997) 

• Rumah Pesakit Melarat Kuala Kubu Bharu, Selangor 

(25 th September 1997) 

• Rumah Seri Kenangan (RSK) Bedong, Kedah (30 th 

September 1997) 

82 


1998 

 

Pengstrukturan semula JKM dengan satu penjenamaan 

semula dan dua bahagian baru diwujudkan: 

• Bahagian Pembangunan Komuniti/Sosial (PKS) 

ditukarkan kepada Bahagian Perundingan dan Khidmat 

Masyarakat (PKM) 

• Penubuhan Bahagian Kaunseling pada 1 April 1998 

• Penubuhan Bahagian Perundangan dan Advokasi (PA) 

pada 16 April 1998 

1998 

 

Restructuring and rebranding of the Department of Social 

Welfare (DSW) and the creation of two(2) additional 

divisions: 

• The Community/Social Development Division (CSD) 

changed to Consultancy and Community Service 

Division (CCS) 

• Counseling Division on 1 st April 1998 

• Legislation and Advocacy Division (LA) on 16 th April 

1998 

 

Penglibatan JKM dalam program peringkat antarabangsa: 

• Ops SUKOM - 11-21 September 1998 Malaysia sebagai 

tuan rumah Sukan Komanwel XVI 

• Ops APEC - 12-18 November 1998 - Malaysia sebagai 

tuan rumah Mesyuarat Kerjasama Ekonomi Asia Pasifik 

• Ops La Nina - 20 November 1998 hingga bulan Mac 

1999 - peranan JKM dalam pengurusan bencana 

selaras dengan Arahan MKN 20 

 

The Department of Social Welfare’s involvement in the 

international programmes: 

• Ops SUKOM - 11 th to 21 st September 1998 –when 

Malaysia hosted the Commonwealth Games XVI; 

• APEC Ops - 12 th to 18 th November 1998 –when 

Malaysia hosted the Asia Pacific Economic Cooperation 

Conference 

• La Nina Ops - 20 th November 1998 to March 1999 – 

DSW’s role in disaster management in line with NSC 

(MKN 20) 

1999 

 

Program People Friendly Environment diperkenalkan pada 

bulan Julai 1999 

1999 

 

People Friendly Environment Programme was introduced 

in July 1999 

 

Persekitaran Mesra Kanak-Kanak telah diperkenalkan 

 

‘Children Friendly Environment’ was introduced 

 

Penubuhan Majlis Penasihat dan Perundangan Warga 

Emas Negara 

 

Establishment of National Older Persons Advisory and 

Legal Council 

 

 

 

Pelan Tindakan Dasar Warga Tua Negara diperkenalkan 

pada bulan September 1999 

Program International Year of Older Person di Kuala 

Lumpur dengan kehadiran Setiausaha Agung Pertubuhan 

Bangsa-Bangsa Bersatu. 

Semasa pentadbiran beliau, beliau telah merancang projek 

pembinaan seperti: 

• Bengkel Daya, Sungai Petani, Kedah 

• Rumah Kanak-Kanak Arau, Perlis 

• Rumah Pesakit Melarat, Dungun Terengganu 

• Taman Seri Puteri, Marang, Terengganu 

• Desa Bina Diri Jerantut, Pahang 

• Komplek Penyayang BAKTI Sg. Buloh, Selangor 

 

 

 

Plan of Action for Older Persons Policy was introduced in 

September 1999 

International Year of Older Persons Programme in Kuala 

Lumpur with the presence of the Secretary-General of the 

United Nations 

During his administration, he was involved in the planning 

of projects such as: 

• Sheltered Workshop, Sungai Petani, Kedah 

• Children’s Home, Arau, Perlis 

• Home for the terminally ill Dungun, Terengganu 

• Taman Seri Puteri Marang, Terengganu 

• Desa Bina Diri Jerantut, Pahang 

• Kompleks Penyayang BAKTI Sg. Buloh, Selangor 


83

84 


BAB 6: 

PEMACU KEGEMILANGAN 


CHAPTER 6: 

GLORIFIERS OF DSW 


85

86 


15. DATO’ SAYED A. RAHMAN SAYED MOHD (1999-2003) 

Beliau dilahirkan pada 2 April 1947 di Kuala Terengganu, 

Terengganu dan dilantik sebagai KPKM pada 28 Ogos 1999 

dan bersara pada 1 April 2003. Beliau telah memulakan 

perkhidmatan sebagai PKM pada tahun 1971 di JKMN 

Terengganu. Semasa dalam perkhidmatan, beliau telah 

dilantik sebagai Pengerusi untuk Persidangan ‘Committee on 

Population and Social Development’ second session anjuran 

United Nations “Economic and Social Commission for Asia and 

the Pacific”, (ESCAP) di Bangkok, Thailand pada 19 November 

hingga 23 November 1990. Seterusnya beliau menyandang 


• Pegawai dalam pasukan Penyediaan Pelan Induk Kuala 

Lumpur 1976-2000, Dewan Bandaraya Kuala Lumpur 

• PKMN Terengganu 

• Pengarah Bahagian Perkembangan Sosial di Ibu Pejabat, 


• PKMN Johor 

• Setiausaha pertama Yayasan Kebajikan Negara (YKN) 


Pendidikan 

Bachelor of Art, University of Malaya, Kuala Lumpur (1971) 

Diploma in Social Policy and Administration (Commendation), 

University of Wales, United Kingdom (1977) 

Master of Economics Social Planning, University of Wales, 



Dianugerahkan Pingat Jasa Cemerlang (P.J.C.), Terengganu 


(1994) 

Dianugerahkan Darjah Dato’ Paduka Mahkota Terengganu 

(D.P.M.T.) yang membawa gelaran Dato’ (1999) 

Born on 2 nd April 1947 in Kuala Terengganu, Terengganu. 

Appointed as Director General of Social Welfare on 28 th August 

1999 and retired on 1 st April 2003. In 1971, he began his career 

with the Social Welfare Department in Terengganu. During 

his service he was appointed as Chairman for ‘Committee 

on Population and Social Development’ second session 

Conference organized by United Nations “Economic and Social 

Commission for Asia and the Pacific”, (ESCAP) in Bangkok, 

Thailand held from 19 th November until 23 rd November 1990. 

He also held various positions namely: 

• Seconded as an Officer to City Hall in Kuala Lumpur Blue 

Prints Preparation Team 1976 to 2000 

• Terengganu State Director of Social Welfare 

• Director of Social Development Division, DSW Headquarters 

• Johor State Director of Social Welfare 

• First Secretary of the National Welfare Council 



Bachelor of Arts, University of Malaya, Kuala Lumpur (1971) 

Diploma in Social Policy and Administration (Commendation), 

University of Wales, United Kingdom (1977) 

Master of Economics Social Planning, University of Wales, 



• Awarded Pingat Jasa Cemerlang (P.J.C.), Terengganu 

• Awarded Bintang Kesatria Mangku Negara (K.M.N.) (1994) 

• Awarded Darjah Dato’ Paduka Mahkota Terengganu 

(D.P.M.T.) which carries the title Dato’ (1999) 


87


• Setiausaha Agung Persatuan Bulan Sabit Merah Malaysia 

(Jun 2003 hingga Januari 2005) 

• Ketua Pegawai Eksekutif Yayasan Kebajikan Negara 

(Januari 2005 hingga Disember 2013) 

• Professor Anjung Universiti Utara Malaysia (UUM) (Julai 

1999 hingga Ogos 2008) 

• Menjadi ahli di beberapa Jawatankuasa di Institusi 

Pengajian Tinggi tempatan dan NGO’s seperti: 

• Malaysian Leprosy Relief Assosiation (MALRA) 

• Selangor Spastic CentreMalaysian 

• Assosiation for the Blind (MAB) 

• Pakar Rujuk kepada Majlis Kebajikan dan 

Pembangunan Masyarakat Malaysia 

• Ahli Lembaga Eksekutif Persatuan Bulan Sabit Malaysia 

dan Ahli Majlis Persatuan Bulan Sabit Merah Malaysia 


1999 

Pemulihan Dalam Komuniti Network (PDKNet) 

diperkenalkan sebagai Projek Perintis 


• General Secretary of The Malaysian Red Crescent Society 

(June 2003 until January 2005) 

• Chief Executive Officer of National Welfare Council 

(January 2005 until December 2013) 

• Adjunct Professor Northern University of Malaysia (UUM) 

(July 1999 until August 2008) 

• Member of various committee at local Institution of Higher 

Education and NGO’s such as: 

• Malaysian Leprosy Relief Association (MALRA) 

• Selangor Spastic Centre 

• Malaysian Association for the Blind (MAB) 

• Consultant to the Welfare and Development Council 

Malaysia 

• Executive Board Member of The Malaysia Red Crescent 

Society and Council Member of The Malaysia Red Crescent 

Society 


1999 

Community-Based Rehabilitation Net (PDKNet) was 

introduced as a pilot project 

2000 

Mendapat pensijilan MS ISO 9002:2004 oleh MAMPU pada 

29 Julai 2000: 

• Melibatkan sistem pengurusan klien bagi perkhidmatan 

luar di JKM Ibu Pejabat, JKM WPKL, JKM WP Labuan, 

JKM Negeri Perlis, JKM Negeri Selangor, Pejabat 

Kebajikan Masyarakat Daerah Petaling, Gombak dan 

Hulu Selangor 

• Tempoh sijil mulai 29 Julai 2000 hingga 30 Julai 2003 

2000 

MS ISO 9002:2004 Certification by MAMPU on 29 July 

2000: 

• Client Management System (CMS) for field services 

at DSW Headquarters, DSW of Federal Territory of 

Kuala Lumpur and DSW of Federal Territory of Labuan, 

DSW of Perlis, DSW of Selangor, Social Welfare Office 

of Petaling District, Social Welfare Office of Gombak 

District and Social Welfare Office of Hulu Selangor 

District 

• Certification Period from 29 th July 2000 to 30 th July 2003 

88 


2001 

Perlaksanaan kadar baru Bantuan Kebajikan Masyarakat di 

bawah Pakej Rangsangan Baru Ekonomi Negara (MTEN) 

2001 

Implementation of financial assistance under New 

Economic Stimulus Package (MTEN) 

2002 

Akta Kanak-Kanak 2001 diwarta dan dikuatkuasakan 

 

 

Memperkenalkan Program Productive Welfare 

Menjalankan kajian menyeluruh tentang pendaftaran 

TASKA tidak berdaftar untuk tujuan pendaftaran 

2002 

Enforcement of The Child Act 2001 

 

 

Initiated the Productive Welfare Programme 

Conducted a survey on registered and illegally operated 

Child Care Centres nationwide to overcome registration 

issues 

Dato’ Sayed A. Rahman Sayed Mohd Ketua Pengarah Kebajikan Masyarakat bersama salah seorang penerima 

bantuan kewangan 

Director General Social Welfare Dato’ Mohd Sayed Sayed A. Rahman with the one of the recipients of financial 

assistance 


89

90 



91

92 


16. DATO’ SHAMSIAH ABDUL RAHMAN (2003-2006) 

Beliau dilahirkan pada 6 Ogos 1949 di Kuala Lipis, Pahang dan 

dilantik sebagai KPKM pada 2 April 2003. Beliau bersara wajib 

pada 5 Ogos 2005 dan meneruskan perkhidmatannya sehingga 

6 Mac 2006 secara kontrak. Beliau merupakan PKM terakhir 

yang dilatih dalam bidang Kerja Sosial di National University 

of Singapore. Dengan pembukaan Universiti Sains Malaysia 

(USM), Pulau Pinang, PKM diberi peluang untuk melanjutkan 

pelajaran dalam kursus Kerja Sosial di universiti tempatan 

bermula tahun 1973. Beliau mula berkhidmat sebagai Pegawai 

Kebajikan Hospital pada tahun 1973 di Hospital Kuantan, 

Pahang. Seterusnya sebagai PKM di PKMD Kuantan, Pahang 

pada tahun 1975. Sepanjang perkhidmatan, beliau telah 

menyandang jawatan seperti berikut: 

• Pengetua di Sekolah Tunas Bakti Sg. Lereh 

• Penolong Pengarah Bahagian Latihan di Ibu Pejabat JKM 

• Penolong Pengarah Bahagian Perancangan dan 

Pembangunan di Ibu Pejabat JKM 

• PKMN Selangor 

• Timbalan Ketua Pengarah (Operasi) 

Pendidikan 


(1972) 

Postgraduate Diploma in Social Studies Part II (Medical Social 

Work), National University of Singapore (1973) 

Master in Social Work Education, Universiti of Wales, United 



Dianugerahkan Ahli Setia Sultan Salahuddin Abdul Aziz Shah 

(A.S.A.) Selangor 


(1997) 

Dianugerahkan Pingat Setia Mahkota Pahang (S.M.P.) (2001) 

Dianugerahkan Darjah Indera Mahkota Pahang (D.I.M.P.) yang 

membawa gelaran Dato’ (2003) 

Born on 6 th August 1949 in Kuala Lipis, Pahang and appointed 

as Director General of Social Welfare on 2 nd April 2003. She 

retired officially in 5 th August 2005 but was reappointed on a 

contract basis until 6 th March 2006. She was the last batch of 

Social Welfare Officers who were trained in social work at the 

National University of Singapore. When social work course 

was offered in University Science Malaysia (USM), Penang, 

DSW started sending their staff to USM from 1973 onwards to 

pursue their studies. She began her career as a Medical Social 

Worker/Social Almoner at Kuantan Hospital, Pahang in 1973. 

Throughout her career in DSW started from 1975 as District 

Social Welfare Office at Kuantan, Pahang she held various 

positions namely: 

• Principle of Sekolah Tunas Bakti Sungai Lereh, Malacca 

• Assistant Director of Training Division, DSW Headquarters 

• Assistant Director of Planning and Development Division, 


• Selangor State Director of Social Welfare 

• Deputy Director General (Operation) 



(1972) 

Postgraduate Diploma in Social Studies Part II (Medical Social 

Work), National University of Singapore (1973) 

Masters in Social Work Education, University of Wales, United 



Awarded Ahli Setia Sultan Salahuddin Abdul Aziz Shah 

(A.S.A.) Selangor 


Awarded Pingat Setia Mahkota Pahang (S.M.P.) (2001) 

Awarded Darjah Indera Mahkota Pahang (D.I.M.P.) which 

carries the title Dato’ (2003) 


93


• Persatuan Pekerja Sosial Malaysia 

• Cheshire Home, Selangor 

• Majlis Kebajikan dan Pembangunan Masyarakat 

Kebangsaan Malaysia (MAKPEM) 

• Ahli Majlis Penasihat dan Perundingan Kanak-Kanak 

Kebangsaan 

• Ahli Majlis Penyelaras Pelindungan Kanak-Kanak Malaysia 

• Pengerusi Lembaga Pelawat Rumah Kanak-Kanak Tengku 

Budriah Kuala Lumpur 

• Pengerusi Lembaga Pengurus Kompleks Penyanyang 

Bakti Sg. Buluh, Selangor 


• Malaysian Association of Social Workers (MASW) 

• Selangor Cheshire Home 

• National Welfare and Community Development Council 

Malaysia (MAKPEM) 

• Member, Advisory and Consultative Council for Children 

• Member, Coordinating Council for the Protection of Children 

Malaysia 

• Chairperson, Board of Visitors, Tengku Budriah Children’s 

Home Kuala Lumpur 

• Chairperson, Board of Management Kompleks Penyayang 

Bakti Sg. Buloh, Selangor 


2003 

Perkhidmatan Sokongan Saksi Kanak-kanak bagi kanakkanak 

yang menjadi mangsa dan perlu memberi keterangan 


2003 

Initiated the Child Witness Support Service for victimized 

children who have to give evidence in Court 

 

 

 

 

 

 

 

 

Taman Sinar Harapan Jitra, Kedah siap dibina pada bulan 

Januari 2003 

Asrama Akhlak Perempuan, Jitra, Kedah siap dibina pada 

bulan Januari 2003 

Rumah Kanak-Kanak Kuching, Sarawak siap sepenuhnya 

pada bulan Februari 2003 

Konvensyen Pemulihan Dalam Komuniti Orang Kurang 

Upaya Kebangsaan di Kuala Lumpur pada 20 hingga 22 

Julai 2003 

Rumah Kanak-Kanak Kota Kinabalu, Sabah siap dibina 

pada bulan September 2003 

Sekolah Tunas Bakti Kota Kinabalu, Sabah siap sepenuhnya 

pada bulan November 2003 

Pengubahsuaian Rumah Budak Laki-Laki Tun Abdul Aziz, 

Melaka telah siap pada bulan November 2003 

Pusat Jagaan Harian Warga Tua (PJHWT) Kulim, Kuala 

Langat, Miri, Bentong dan Bukit Baru, Sandakan siap dibina 

pada November dan Disember 2003 

 

 

 

 

 

 

 

 

‘Taman Sinar Harapan’ in Jitra, Kedah was completed in 

January 2003 

Probation Hostel for Girls in Jitra, Kedah was completed in 

January 2003 

Children’s Home in Kuching, Sarawak was completed in 

February 2003 

Convention on Community-Based Rehabilitation for the 

Handicapped was held in Kuala Lumpur from 20 th to 22 nd 

July 2003 

Children’s Home in Sabah was completed in September 

2003. 

‘Sekolah Tunas Bakti’ in Kota Kinabalu, Sabah was 

completed in November 2003 

Tun Abdul Aziz Boys’ Home, Melaka completed the 

upgrading work in November 2003 

Day Care Centre for the Older Persons (PJHWT) in Kulim, 

Kuala Langat, Miri, Bentong, Bukit Baru and Sandakan 

were completed in November and December 2003 

94 


2004 

Dalam usaha meningkatkan perkhidmatan dan imej 

professional, JKM telah bekerjasama dengan Malaysian 

Assiosation of Social Workers (MASW) untuk menyediakan 

‘National Competency Standards for Social Work Practice 

and Education’ bagi menentukan pencapaian perkhidmatan 

kebajikan lebih profesional. Piawaian ini telah diluluskan 

oleh KPWKM dan dimasukkan ke dalam Rancangan 

Malaysia Ke-9 

2004 

The Department of Social Welfare with the cooperation 

of Malaysian Association of Social Workers (MASW) 

completed the task of preparing the ‘National Competency 

Standards for Social Work Practice and Education’ to 

ensure welfare services delivery is more professional. The 

Standard were approved by the Ministry of Women, Family 

and Community Development and was included in the 9 th 

Malaysia Plan 

 

 

Skim Bantuan Segera Kawasan Parlimen diwujudkan 

Penukaran emel rasmi Jabatan Kebajikan Masyarakat 

Malaysia kepada www.jkm.gov.my 

 

 

The introduction of the ‘Skim Bantuan Segera Kawasan 

Parlimen’ 

Departmental email address changed to www.jkm.gov.my 

 

TASKA Komuniti diperkenalkan 

 

Introduction of Community Child Care Centre concept 


95

2005 

Seminar “Independent Living And Disability Equality 

Training (DET)” pertama kali diadakan di Kuala Lumpur 

 

Anugerah Mayang Seri Endon (Caregivers) diperkenalkan 

Penstrukturan Semula JKM dari tujuh (7) Bahagian ke 10 

Bahagian pada 1 April 2005 

 

 

 

Penubuhan Majlis Kebajikan dan Pembangunan Masyarakat 

(MAYANG) Bagi Kawasan Parlimen 

Pusat Khidmat Setempat Orang Kurang Upaya (OKU) 

diperkenalkan 

Penubuhan Unit Khidmat Penyayang 

2005 

First seminar on Independent Living And Disability Equality 

Training (DET) held in Kuala Lumpur 

 

 

 

 

Introduction of the Mayang Seri Endon Award for Caregivers 

Enforcement of the Department of Social Welfare’s 

Reorganisation Structure from 7 Divisions to 10 Divisions 

effective from 1 st April 2005 

The establishment of Social and Development Council for 

Parliament Constituency (MAYANG) 

One Stop Centre for PWD’s was implemented in CBR 

centres 

 

Anugerah Pingat Hang Tuah diperkenalkan semula di 

Sambutan Hari Kanak-Kanak Sedunia 

 

 

‘Unit Khidmat Penyayang’ was introduced 

Reintroduction of the ‘Pingat Hang Tuah’ award in 

conjunction with the International Children’s Day 

2006 

Mendapat pensijilan MS ISO 9001:2000 dari MAMPU 

• Sistem pengurusan klien bagi perkhidmatan luar yang 

merangkumi OKU, Kanak-kanak, Orang papa, Warga 

Tua dan Bantuan Kewangan diperkenalkan di semua 

JKM Negeri dan Daerah 

• Tempoh sijil mulai 22 Februari 2006 hingga 23 Februari 

2003. 

2006 

Awarded MS ISO 9001:2000 certificate by MAMPU: 

• The registration scope was the Client Management 

System for field services inclusive of services for 

the PWD’s, destitute, elderly and public assistance 

operating at the headquarters and at all state and 

district level 

• Certification period was from 22 nd February 2006 until 

23 rd February 2009 

96 

Dato' Shamsiah Abdul Rahman (kedudukan ke 5 dari kanan barisan tengah) bersama rakan-rakan semasa belajar 

di University of Singapore 

Dato’ Shamsiah Abdul Rahman (standing 5 th from the right in the middle row) with his friends while studying at 

the University of Singapore 



97

98 


17. DATO’ RAFEK RESHIDULLAH (2006-2007) 

Beliau dilahirkan pada 22 Oktober 1951 di Tanjung Tualang, 

Perak. Beliau dilantik sebagai KPKM pada 1 Mei 2006 dan 

bersara pada 21 Oktober 2007. Beliau mula berkhidmat sebagai 

PKM di PKMD Jerantut, Pahang pada tahun 1977. Seterusnya 

beliau menyandang jawatan berikut: 

• Kaunselor di Pusat Insaf Diri, Kuala Kubu Bharu, Selangor 

• Kaunselor di Pusat Insaf Diri, Tampin, Negeri Sembilan 

• PKMD di Kuala Kangsar, Perak 

• PKMD Tapah, Perak 

• PKMN Melaka 

• Pengarah Bahagian Pemulihan di Ibu Pejabat JKM 

• PKMN Negeri Perak 


Pendidikan 

Diploma in Education, Universiti Kebangsaan Malaysia, 

Selangor 

Bachelor in Sosiology and Anthropology, Universiti Kebangsaan 

Malaysia, Selangor 


Dianugerahkan Pingat Paduka Mahkota Perak (P.M.P.) (2001) 


(2005) 

Dianugerahkan Darjah Indera Mahkota Pahang (D.I.M.P.) yang 

membawa gelaran Dato’ (2006) 


Dilantik sebagai Ketua Pegawai Eksekutif di Yayasan Kebajikan 

Negara mulai Januari 2014 

Born on 22 nd October 1951 in Tanjung Tualang, Perak. He was 

appointed as Director General of Social Welfare on 1 st May 

2006 and retired on 21 st October 2007. In 1977, he began his 

career as a District Social Welfare Officer Jerantut, Pahang. 

Throughout his career, he held various positions namely: 

• Counselor at the Drug Rehabilitation Centre (Pusat Insaf 

Diri), Kuala Kubu Bharu, Selangor 

• Counselor at the Drug Rehabilitation Centre (Pusat Insaf 

Diri) Tampin, Negeri Sembilan 

• District Social Welfare Officer at Kuala Kangsar, Perak 

• District Social Welfare Officer at Tapah, Perak 

• Malacca State Director of Social Welfare 

• Director of Rehabilitation Division, DSW Headquarter 

• Perak State Director of Social Welfare 

• Deputy Director General (Operation) 


Diploma in Education, National University of Malaysia 

Bachelor in Sociology and Anthropology, National University of 

Malaysia 


Awarded Pingat Paduka Mahkota Perak (P.M.P.) (2001) 


Awarded Darjah Indera Mahkota Pahang (D.I.M.P.) which 

carries the title Dato ( 2006) 


Appointed as the Chief Executive Officer of the National Welfare 

Foundation (YKN) effective from January 2014 


99

Pelepasan peserta konvoi ke seluruh negeri sempena ulang tahun ke-60 Jabatan dan pelancaran logo baru,2006 

Flag off in a nationwide convoy in conjuction with the Department’s 60th anniversary and launch of its new logo,2006 



2006 

Akta Pusat Jagaan (Pindaan) 2007 (Akta A 1292) telah 

diluluskan pada 23 Disember 2006 

 

 

 

 

 

 

Akta Taman Asuhan Kanak-Kanak (Pindaan) 2007(Akta A 

1285) telah diluluskan pada 23 Disember 2006 

Kadar Bantuan Kanak-Kanak dinaikkan daripada RM80.00 

kepada RM100.00 seorang dengan kadar maksimum 

RM350.00 kepada RM450.00 sebulan 

Kadar Bantuan Orang Tua dinaikkan daripada RM135.00 

kepada RM200.00 sebulan 

Pelancaran Tahun Kebajikan Negara Sempena Ulangtahun 

Ke 60, JKM pada 26 Julai 2006. 

Pelancaran Logo Bharu dan moto Jabatan Kebajikan 

Masyarakat 

Penerbitan “Coffee Table Book” dan “OKU Round Table” 

2006 

Care Centre Act (Amendment) 2007 (Act A 1292) came into 

force on 23rd December 2006 

Child Care Centre Act (Amendment) 2007(Act A 1285) 

came into force on 23 rd December 2006 

 

 

 

 

Financial Assistance for Children increased from RM80.00 

to RM100.00 each child and the maximum rate of RM350.00 

increased to RM450.00 per month 

Financial Assistance for elderly increased from RM135.00 

to RM200.00 per month 

Launching of National Welfare Year Celebration in 

conjunction with the DSW’s 60th anniversary on 26 th July 

2006. 

Launching of the Department of Social Welfare’s new logo 

and motto 

 

Publication of the “Coffee Table Book” and “OKU Round 

Table” 

100 


Sambutan Hari Kualiti 2006 

Quality Day Celebration 2006 

Kembara Kebajikan di Semenanjung Malaysia pada 27 

Julai hingga 4 Ogos 2006 

 

Welfare Exploration across Peninsula Malaysia from 27 th 

July until 4 th August 2006 

Kembara Kebajikan di Sabah, Sarawak dan Labuan pada 5 

hingga 8 Ogos 2006 

 

 

Penurunan kuasa meluluskan Bantuan Persekutuan 

daripada KPKM kepada PKMD 

Skim Bantuan Segera Kawasan Parlimen dinaikkan kepada 

RM30,000 

2007 

Elaun bulanan pelatih PDK dinaikkan daripada RM25.00 

kepada RM50.00 pada bulan Januari 2007 

 

 

Anugerah Mayang Seri Endon diperluaskan kepada: 

• Pekerja Institusi Pertubuhan Sukarela Kebajikan 

• Pertubuhan Sukarela Kebajikan Cemerlang 

Pusat Bantuan Khidmat Sosial di Chow Kit, Kuala Lumpur 

ditubuhkan 

 

 

Welfare Exploration in Sabah, Sarawak and Labuan from 

5 th to 8 th August 2006. 

Delegation of power for approval of Federal Financial 

Assistance from the Director General to the District Social 

Welfare Officer 

‘Bantuan Segera Kawasan Parlimen’ increased to 

RM30,000 

2007 

Allowance for CBR trainee increased from RM25.00 to 

RM50.00 effective January 2007 

 

 

Mayang Seri Endon Award extended to: 

• Workers/Carers at NGO’s Welfare Institutions 

• Outstanding Welfare NGO’s 

Establishment of the Social Service Assistance Centre at 

Chow Kit, Kuala Lumpur 


101

Tabung Bantuan Mangsa Serangan Binatang Buas 

diperkenalkan 

Penubuhan Bahagian Perintah Khidmat Masyarakat pada 

1 Febuari 2007 berdasarkan pindaan Akta Kanun Tatacara 

Jenayah (Pindaan) 2006 (Akta A 1274) bagi pesalah muda 

Projek pembangunan baru yang telah disiapkan: 

• Rumah Kanak-Kanak Arau, Perlis 

• Rumah Kanak-Kanak Kota Kinabalu, Sabah 

• Rumah Kanak-Kanak Kuching, Sarawak 

• Asrama Akhlak Jitra, Kedah 

• Asrama Akhlak Kuching, Sarawak 

 

 

Introduction of the Victims of Wild Life Attack Fund 

Setting up of a new division known as Community Service 

Order Division effective from 1 st February 2007 following the 

amendments of Section 293 of Criminal Code Procedure 

Act (Amendments) 2006 (Act A1274) 

New development projects completed: 

• Childrens’ Home in Arau, Perlis 

• Childrens’ Home in Kota Kinabalu, Sabah 

• Childrens’ Home in Kuching, Sarawak 

• Probation Hostel in Jitra, Kedah 

• Probation Hostel in Kuching, Sarawak 

102 



103

104 


18. DATO’ MEME ZAINAL RASHID (2007-2010) 

Beliau dilahirkan pada 7 Oktober 1953 di Kuala Lumpur dan 

dilantik sebagai KPKM pada 22 Oktober 2007 dan bersara 

pilihan pada 1 Februari 2011. Beliau mula berkhidmat sebagai 

PKM di JKM Wilayah Persekutuan Kuala Lumpur pada tahun 

1977. Seterusnya beliau menyandang jawatan berikut: 

• Penolong Pengarah di Bahagian Penyelidikan, 

Perancangan dan Penilaian, Kementerian Kebajikan Am 

• Penolong Pengarah di Bahagian Perkembangan Sosial, 

Kementerian Kebajikan Masyarakat Malaysia 

• Penolong Pengarah Bahagian Perancangan Penyelidikan, 

Penyelarasan dan Pembangunan Masyarakat, Kementerian 

Perpaduan Negara dan Pembangunan Masyarakat 

• Ketua Penolong Pengarah di Bahagian Perancangan dan 

Pembangunan di Ibu Pejabat, JKM 

• Setiausaha di Yayasan Kebajikan Negara 

• Pengarah Bahagian Pembangunan Komuniti/Sosial 

• Pengarah Bahagian Perancangan dan Sistem Maklumat 

• Timbalan Ketua Pengarah (Perancangan) 

Pendidikan 

Bachelor of Arts (History), Universiti Malaya, Kuala Lumpur 

(1976) 

Master of Arts (Gender and Development) University of Sussex, 



Dianugerahkan Bintang Ahli Mangku Negara (A.M.N.) (2003) 


(2007) 

Dianugerahkan Darjah Sultan Ahmad Shah Pahang (D.S.A.P.) 

yang membawa gelaran Dato’ (2008) 

Born on 7 th October 1953 in Kuala Lumpur. She was appointed 

as Director General of Social Welfare on 22 nd October 2007. 

She took optional retirement on 1 st February 2011. She began 

her career as a Social Welfare Officer at the Department of 

Social Welfare Federal Territory of Kuala Lumpur in 1977. 

Subsequently she held the following posts: 

• Assistant Director of Planning and Evaluation Division, 

Ministry of Welfare Services 

• Assistant Director of Social Development Division, 

Ministry of Social Welfare Malaysia 

• Assistant Director of Coordination and Social 

Development Division, Ministry of National Unity and 

Social Development 

• Principle Assistant Director of Planning and 

Development Division, DSW Headquarters 

• Secretary, of National Welfare Foundation 

• Director of Social Development Division 

• Director of Planning and Information Systems Division 

• Deputy Director General (Planning) 


Bachelor of Arts (History), University Malaya, Kuala Lumpur 

(1976) 

Master of Arts (Gender and Development), University of 

Sussex, United Kingdom (1991) 


Awarded Bintang Ahli Mangku Negara (A.M.N.) (2003) 


Awarded Darjah Sultan Ahmad Shah Pahang (D.S.A.P.) 

which carries the title Dato (2008) 


105


• Penasihat Persatuan Sindrom Down Malaysia 

• Penasihat Pertubuhan Bekas Penghuni Institusi di bawah 

Jabatan Kebajikan Masyarakat (J’KEB) 

• Ahli Lembaga Pelawat Rumah Kanak-Kanak Cheras, Kuala 

Lumpur 

• Penolong Setiausaha Persatuan Pekerja Sosial Malaysia 

• Ahli Pemegang Amanah Rotary BRDB Trust 

• Ahli Panel Penilai Anugerah Perdana Komuniti Mampan 

Petaling Jaya 2014 

• Ahli Pemegang Amanah Persatuan Pengasuh Berdaftar 

Malaysia 

• Ahli lembaga Penapis Filem, Kementerian Dalam Negeri 

sejak 1 Januari 2012 hingga kini 


• Advisor, Down Syndrome Society Malaysia 

• Advisor, Ex-residents of Welfare institutions 

Organisation (J’KEB) 

• Board of Visitors, Children’s Home Cheras, Kuala 

Lumpur 

• Assistant Secretary, Social Workers’ Association 

Malaysia (MASW) 

• Board of Trustee, The Rotary BRDB 

• Panel Member, Petaling Jaya Sustainable Community 

Premier Award 2014 

• Trustee of Registered Caregiver Association Malaysia 

• Board Member, Film Censorship Board, Ministry of 

Home Affairs since 1 st January 2012. 

106 

YABhg. Datin Seri Jeanne Abdullah, isteri Perdana Menteri Malaysia menyampaikan anugerah Pingat Hang Tuah 

YABhg. Datin Seri Jeanne Abdullah, wife of Prime Minister presented the Medal of Hang Tuah 



2007 

 

 

 

 

 

Akta Taman Asuhan Kanak-Kanak (Pindaan) 2007(Akta A 

1285) diluluskan pada 15 Februari 2007 

Akta Pusat Jagaan (Pindaan) 2007 (Akta A 1292) diluluskan 

pada 19 Julai 2007 

Karnival Sukan Warga Emas Jabatan Kebajikan Masyarakat 

(KAWE) yang pertama diadakan di Pahang pada 6 hingga 

9 Julai 2007 

Persidangan Penolong Pegawai Kebajikan Masyarakat 

Zon Tengah yang pertama diadakan di Perak pada 14 

hingga 16 Ogos 2007 

Anugerah Corporate Social Responsibility (CSR) Perdana 

Menteri diadakan di Kuala Lumpur pada 14 November 

2007 

Sistem Pengurusan Bantuan Kebajikan (SPBK) 

dibangunkan 

 

 

 

Dasar Orang Kurang Upaya (OKU) dan Pelan Induk 

Tindakan OKU dilaksanakan pada 21 November 2007 

Akta Orang Kurang Upaya 2008 (Akta 685) diluluskan 

pada 24 Disember 2007 

Taklimat ke seluruh negeri berkaitan perlaksanaan 

penguatkuasaan Perintah Khidmat Masyarakat kepada 

semua pegawai dan pihak Mahkamah diadakan 


2007 

Child Care Centre Act (Amendment) 2007(Act A 1285) 

approved on 15 th February 2007 

 

 

 

 

 

 

 

 

Care Centre Act (Amendment) 2007 (Act A 1292) approved 

on 19 th July 2007 

The first Social Welfare Sports Carnival for the Elderly 

(KAWE) in Pahang from 6 th to 9 th July 2007 

First Social Welfare Assistant Conference (Central Zone) 

held in Perak from 14 th until 16 th August 2007 

First ‘Prime Minister Corporate Social Responsibility (CSR) 

Award’ held in Kuala Lumpur on 14 th November 2007 

Development of Welfare Assistant Management System 

(SPBK) 

Implementation of Persons with Disability Policy and Plan 

of Action for Person with Disability on 21 st November 2007 

Persons With Disabilities Act 2008 (Act 685) approved on 

24 th December 2007 

Road show on Community Service Order was carried 

nationwide to all Social Welfare Officers and Courts 

Officials 

Menteri Pembangunan Wanita, Keluarga dan Masyarakat YB Dato’ Sri 

Dr. Ng Yen Yen merasmikan Sambutan Hari Warga Emas, 2008 


YB Dato Sri Dr. Ng Yen Yen officiated Seniors Day Celebration 2008 

Karnival Warga Emas 2009 

‘Warga Emas’ Carnival 2009 


107

Majlis Pelancaran Coffee Table Book, Caring for Malaysia: 60 Years of Social Welfare oleh YB Dato’ Sri Shahrizat Abdul Jalil, 


Launch of Coffee Table Book, Caring for Malaysia: 60 years of social welfare by YB Dato 'Sri Shahrizat Abdul Jalil, 


108 

2008 

 

 

 

 

 

Bantuan Penjagaan OKU Terlantar/ Pesakit Kronik (BPT) 

dilaksanakan pada 1 Januari 2008 

Elaun Pelatih PDK dinaikkan daripada RM50 kepada 

RM150 sebulan 

Elaun Pekerja Cacat (EPC) dan Bantuan Orang Tua 

dinaikkan daripada RM200 kepada RM300 sebulan 

Akta Orang Kurang Upaya 2008 (Akta 685) dikuatkuasakan 

pada 7 Julai 2008 

Akta Taman Asuhan Kanak-Kanak (Pindaan) 2007 (Akta A 

1285) dikuatkuasakan pada 1 Ogos 2008 

Akta Pusat Jagaan (Pindaan) 2007 (Akta A 1292) 

dikuatkuasakan pada 1 Ogos 2008 

 

 

 

 

 

 

 

Kompleks Penyayang Alor Gajah, Melaka siap dibina pada 

4 Februari 2008 

Projek naik taraf Kompleks Penyayang Sungai Buloh, 

Selangor siap dibina 

Pelancaran Buku ‘Coffee Table Book: Caring For Malaysia’ 

di Kuala Lumpur pada 16 Februari 2008 

Pertambahan Jawatan Pegawai dan Penolong Pegawai 

Psikologi dan Kaunseling – satu daerah satu kaunselor 

Program Penempatan Pekerja Pembangunan Komuniti di 

Projek Perumahan Rakyat (PPR) dikhaskan di Kawasan 

Berisiko Tinggi pada bulan Mei 2008 

• Proram Perintis Di PPR Seri Pahang, Kuala Lumpur, 

PPR Seri Lembah Pantai, Kuala Lumpur dan PPR 

Lembah Subang, Selangor 

Majlis Kebangsaan Bagi Orang Kurang Upaya telah 

ditubuhkan pada bulan Julai 2008 

Projek Cari dilancarkan di Kuala Lumpur pada 17 Julai 

2008 


2008 

 

 

 

 

Financial Assistance to Career of Bedridden PWDs/Chronic 

Patient was implemented on 1 st January 2008 

CBR trainee allowance increased from RM50 to RM150 per 

month 

Disabled Worker Allowance (EPC) and Old Person Financial 

Assistance (BOT) increased from RM200 to RM300 per 

month 

Persons With Disabilities Act 2008 (Act 685) came into force 

on 7 th July 2008 

Child Care Centre Act (Amendment) 2007 (Act A 1285) 

came into force on 1 st August 2008 

 

 

 

 

 

 

 

 

Care Centre Act (Amendment) 2007 (Act A 1292) came into 

force on 1 st August 2008 

‘Kompleks Penyayang Alor Gajah’, Melaka completed on 4 th 

February 2008 

Upgrading project at ‘Kompleks Penyayang Sungai Buloh’, 

Selangor completed 

Launching of the ‘Coffee Table Book: Caring For Malaysia 

in Kuala Lumpur on 16 th February 2008 

Approval of additional posts for counselors and assistant 

counselors – one district one counselor 

Community Development officer placement programme at 

‘Projek Perumahan Rakyat’ (PPR) especially in high risks 

areas in May 2008: 

• Pilot project at PPR Seri Pahang, PPR Seri Lembah 

Pantai and PPR Lembah Subang 

National Council for Persons With Disabilities (PWD’s) was 

established in July 2008 

‘Projek Cari’ was launched in Kuala Lumpur on 17 th July 

2008

Ketua Pengarah Kebajikan Masyarakat Dato’ Meme Zainal Rashid mengiringi YB Menteri Kementerian Pembangunan Wanita, 

Keluarga dan Masyarakat Dato’ Sri Shahrizat Abdul Jalil melawat mangsa banjir di Labuan, 2009 

Director General of Social Welfare Dato' Meme Zainal Rashid accompany the Honourable Minister of Women, Family and 

Community Development Dato' Sri Shahrizat Abdul Jalil to visit flood victims in Labuan, 2009 

 

Jabatan Pembangunan Orang Kurang Upaya, di Ibu 

Pejabat JKM telah ditubuhkan pada 1 September 2008 

 

Establishment of the Department of Persons With 

Disabilities (JPOKU) on 1 st September 2008 

 

Kadar Elaun Ibu Pelihara di Rumah Tunas Harapan 

dinaikkan daripada RM600 kepada RM1000 sebulan 

 

Allowances for Foster Mothers (Cottage System Children’s 

Home) was increased from RM600 to RM1000 per month 

 

Kenaikan Kadar Kelayakan Pemohon Bantuan mengikut 

Paras Garis Kemiskinan (PGK) semasa 

 

Eligibilities for approval of Financial Assistance was 

increased in line with Poverty Line Income (PLI) 

 

Pelancaran Unit Penyayang Warga Emas di Selangor 

sempena Sambutan Hari Warga Emas Peringkat 

Kebangsaan pada 15 November 2008 dengan mengagihkan 

11 buah van ke 10 buah negeri 

 

Launching of ‘Unit Penyayang Warga Emas’ in Selangor in 

conjunction with ‘Hari Warga Emas’ on 15 th November 2008 

by distributing 11 vehicles to 10 states 

Majlis Pecah Tanah Rumah Seri Kenangan, Cheras, Kuala Lumpur pada 17 Januari 2008 

Groundwork launching of Rumah Seri Kenangan Cheras in Kuala Lumpur on 17 th January 2008 


109

Hari Kanak-Kanak Sedunia 7 November 2009 

World Children's Day 7 th November 2009 

 

Anugerah Persijilan MS ISO 9001:2000 bagi penambahan 

skop dan aktiviti oleh Badan Persijilan Antarabangsa pada 

26 November 2008: 

• Melibatkan proses-proses pengintegrasian, 

pembangunan, pemulihan, perlindungan dan 

pencegahan kepada kumpulan sasar. 

• Tempoh sijil mulai 24 November 2008 hingga 23 

November 2011 

 

MS ISO 9001:2000 certification for additional scope and 

activities was awarded by Certification International (CI) on 

26 th November 2008: 

• The scope and activities are reintegration, rehabilitation, 

development, protection and prevention to target group 

• Certification period was from 24 th November 2008 until 

23 rd November 2011 

 

Kejohanan Pertama Special Olympics Jabatan Kebajikan 

Masyarakat Peringkat Kebangsaan 2008 di Kuala Lumpur 

pada 29 November hingga 1 Disember 2008 

 

First DSW’s National Special Olympic Championship held in 

Kuala Lumpur from 29 th November until 1 st December 2008 

2009 

Jabatan Pembangunan Orang Kurang Upaya mula 

beroperasi secara rasmi di bawah pentadbiran JKM pada 1 

Mei 2009 dengan penambahan 211 perjawatan demi untuk 

penyampaian perkhidmatan yang terbaik dan berkesan 

kepada kumpulan sasar 

Jabatan telah berjaya mendapat pensijilan MS 9001:2000 

mulai 23 November 2011 oleh Badan Persijilan Antarabangsa 

 

Perluasan Skim Bantuan Persekutuan ke Sabah dan 

Sarawak 

2009 

Department of Persons With Disabilities (JPOKU) under 

DSW came into operation on 1 st Mei 2009 with additional 

211 posts to provide quality service to the target group 

 

 

Certification of MS ISO 9001:2000 was awarded until 23 rd 

November 2011 

Federal Financial Assistance extended to Sabah and 

Sarawak 

110 


Penambahbaikan dari segi pengurusan bantuan untuk 

bayaran bantuan pada 1 haribulan setiap bulan mulai 1 

September 2009 di Semenanjung Malaysia 

Skim Bantuan OKU Tidak Berupaya Bekerja (BTB) 

diluluskan dan diperkenalkan 

Dasar Perlindungan Kanak-Kanak yang selaras dengan 

Konvensyen Mengenai Hak Kanak-Kanak dan Akta Kanak- 

Kanak 2001 telah diluluskan oleh Jemaah Menteri pada 29 

Julai 2009 

Projek baru dan menaik taraf di bawah Rancangan 

Malaysia ke-9 adalah seperti berikut: 

• Kompleks Penyayang Kuantan, Pahang 

• Taman Seri Puteri Cheras, Selangor 

• Asrama Akhlak Silibin Ipoh, Perak 

• Depot Simpanan Keperluan Bencana, Bedong, 

Kedah (Zon Utara) 

• Asrama Bahagia Kampung Pandan, Kuala Lumpur 

• Rumah Seri Kenangan Kangar, Perlis 

• Asrama Akhlak Kempas, Johor 

• Desa Bina Diri Jerantut, Pahang (FASA II) 

• Rumah Kanak-Kanak Rembau, Negeri Sembilan 

• Tempat Tahanan Sementara Wilayah Persekutuan 

Labuan 

• Depot Simpanan Keperluan Bencana Johor (Zon 

Selatan) 

Sistem eJKM dibangunkan 

 

 

 

Improvement in the management of disseminating financial 

assistance on 1 st day of the month was implemented on 1 st 

September 2009 in West Malaysia 

Financial Assistance for ‘Unable to Work PWD’s Scheme’ 

was approved for the amount RM150 per month 

Child Protection Policy which was inline with The 

Convention on The Rights Of The Child and Child Act 2001 

was approved by the Cabinet on 29 th July 2009 

New and upgrading projects completed under the Ninth (9) 

Malaysia Plan: 

• Kompleks Penyayang Kuantan, Pahang 

• Taman Seri Puteri Cheras, Selangor 

• Asrama Akhlak Silibin Ipoh, Perak 

• Disaster Storage Depot, Bedong, Kedah (Northern 

Zone) 

• Asrama Bahagia Kampung Pandan, Kuala Lumpur 

• Rumah Seri Kenangan Kangar, Perlis 

• Asrama Akhlak, Kempas, Johor 

• Desa Bina Diri Jerantut, Pahang (Phase II) 

• Children Homes Rembau, Negeri Sembilan 

• Temporary Detention Centre, Federal Territory of 

Labuan 

• Disaster Storage Depot, Muar, Johor (Southern 

Zone) 

 

Development of eJKM System 


111

Lawatan YABhg. Datin Seri Jeanne Abdullah ke Rumah Kanak-Kanak Tengku Budriah, Cheras, Kuala Lumpur 

YABhg. Datin Seri Jeanne Abdullah’s visit to Tengku Budriah, Cheras Children’s Home, Kuala Lumpur 

2010 

Pembayaran bantuan di Sabah dan Sarawak dilaksanakan 

mulai 1 Januari 2010 

Memorandum Jemaah Menteri bagi meningkatkan 

profesionalisma dalam bidang Kerja Sosial telah diluluskan 

oleh kabinet pada 23 April 2010 

 

Mendapat persijilan MS ISO 9001:2008 untuk tempoh sijil 

mulai 28 Januari 2010 hingga 23 November 2011 

“Hasrat dan harapan saya adalah untuk melihat tenaga 

kerja professional JKM dibekalkan dengan kemahiran dan 

kompetensi kerja sosial yang tinggi supaya berkeupayaan 

memberikan perkhidmatan kebajikan dan pembangunan sosial 

yang terbaik dengan memberi keutamaan kepada keperluan 

dan kepentingan individu atau kumpulan yang memerlukan.” 

2010 

Improvement in the management of disseminating financial 

assistance on 1 st day of the month was extended to Sabah 

and Sarawak 

 

 

The Cabinet approved ‘The Memorandum on enhancement 

of Social Work Professionalism in Social Work’ on 23 rd April 

2010 

Certification of MS ISO 9001:2008 was awarded for a period 

28 th January 2010 until 23 rd November 2011 

“My wish and hope is to see the DSW’s professional workforce are 

equipped with good social skills and social work competencies 

thus enabling them to provide the best welfare services and 

social development by giving priority to the needs and interests 

of individuals or groups in need.” 

112 


BAB 7: 

PEMANGKIN INISIATIF 

PERKHIDMATAN JKM 

CHAPTER 7: 

DSW CATALYST OF NEW 

INITIATIVES 


113

114 


19. DATO' HJ. HADZIR MD ZAIN (2011-2012) 

Beliau dilahirkan pada 29 April 1957 di Alor Setar, Kedah dan 

dilantik sebagai KPKM pada 1 Mac 2011 sehingga 16 Jun 2012. 

Beliau mula berkhidmat sebagai Pegawai Penyelidik pada 

tahun 1981. Seterusnya beliau menyandang jawatan berikut: 

• Penolong Setiausaha Bahagian Perancang Dasar, 

Kementerian Pertanian 

• Penolong Pegawai Daerah (Tanah), Seberang Prai Utara, 

Pulau Pinang 

• Penolong Pengarah Unit Perancang Ekonomi Sektor 

Pertanian Pulau Pinang 

• Penolong Setiausaha Bahagian Pembangunan 

Kementerian Belia dan Sukan 

• Penyelaras Projek Kanan Pengurusan Projek, Pusat 

Ekonomi INTAN 

• Pengarah INTAN Kampus Wilayah Tengah, Kuala Lumpur 

• Pendaftar INTAN Kampus Utama Bukit Kiara, Kuala 

Lumpur 

• Pengarah Pejabat Pembangunan Negeri Kedah 

• Selepas menjadi KPKM, beliau ditempatkan sebagai 

Pegawai Tugas-Tugas Khas di Unit Penyelarasan 

Pelaksanaan di Jabatan Perdana Menteri 

• Pegawai Kemajuan Negeri di Pejabat Pembangunan 

Negeri Kedah 

• Timbalan Ketua Pengarah Sektor Pusat Transformasi 

penyampaian di Unit penyelarasan pelaksanaan di Jabatan 

Perdana Menteri hingga kini 

Born on April 29, 1957 in Alor Setar, Kedah and appointed as 

Director General of Social Welfare on 1 st March 2011 until he 

was transferred to the Prime Minister’s Department on 16 th June 

2012. He is from the Diplomatic and Administrative Service and 

was seconded to DSW. He joined as a Research Officer in 

1981 and subsequently held the following positions: 

• Assistant Secretary for Policy and Planning Division, Ministry 

of Agriculture 

• Assistant District Officer (Land), Seberang Prai Penang 

• Assistant Director of the Economic Planning Unit in the 

Agriculture Sector Penang 

• Assistant Secretary in the Ministry of Development of Youth 

and Sports 

• Senior Project Coordinator, Economic Centre INTAN 

• Director of INTAN at Central Zone Campus , Kuala Lumpur 

• Registrar of INTAN, Bukit Kiara, Kuala Lumpur 

• Director of the Kedah State Development Office 

• Officer at the Special Duties Implementation Coordination 

Unit in the Department of Prime Minister (after serving as 

Director General of Social Welfare) 

• State Development Officer in Kedah 

• Deputy Director General Delivery Transformation Sector 

Implementation Coordination Unit in the Prime Minister’s 

Department till now. 

Lawatan Kerja Ketua Pengarah Kebajikan Masyarakat Tuan Haji Hadzir Md Zain 

Work visit of the Director General of Social Welfare Tuan Haji Md Zain Hadzir 


115

Sepanjang perkhidmatan beliau menjadi KPKM banyak ideaidea 

baru dicetuskan melalui insiatif-inisiatif dan penjenamaan 

semula diperkenalkan seiringan dengan proses transformasi 

yang dilancarkan oleh YAB Dato’ Seri Mohd Najib Tun Abdul 

Razak, Perdana Menteri Malaysia. 

Pendidikan 

Bachelor in Agriculture, Universiti Pertanian Malaysia, Selangor 

(1981) 

Diploma in Public Administration, INTAN, Kuala Lumpur (1982) 

Master of Sosiology, University of Leicester, United Kingdom 

(1992) 


Darjah Setia DiRaja Kedah (D.S.D.K.) yang membawa gelaran 

Dato’ (2015) 

During his tenure as the Director General of Social Welfare, 

he generated new ideas through initiatives and re-branding 

introduced in tandem with the transformation programme 

launched by Prime Minister YAB Dato’ Seri Mohd Najib Tun 

Abdul Razak. 


Bachelor in Agricultural University Malaysia, Selangor (1981) 

Diploma in Public Administration, INTAN, Kuala Lumpur (1982) 

Master of Sociology, University of Leicester, United Kingdom 

(1992) 

Honour Awarded 

Awarded Darjah Setia DiRaja Kedah (D.S.D.K.) which carries 

the title Dato’ (2015) 

116 


Pelancaran Saluran BabyTV Astro pada 9 Mei 2011 

Launching of Astro BabyTV Channel on 9 th Mei 2011


2011-2012 

Antara inisiatif yang diperkenalkan, ialah: 

Pelan Transformasi Kebajikan- KAR1SMA 

 

 

 

Penjenamaan semula bantuan kebajikan - Kebajikan Rakyat 

1 Malaysia (KAR1SMA) iaitu Perkhidmatan Bantuan yang 

disediakan kepada lima kumpulan sasar seperti berikut: 

• KAR1SMA Kanak-Kanak 

• KAR1SMA OKU 

• KAR1SMA Warga Emas 

• KAR1SMA Balu Tentera dan Polis 

• KAR1SMA Komuniti 

Pelancaran 22 Inisitaif telah dilaksanakan pada 24 Ogos 

2011 oleh YAB Perdana Menteri 

• Akaun Transit Kebajikan (e-TIKA) 

• Inisiatif Pengenalan Diri (IPD) 

• Menyatukan empat (4) kad kuasa kepada satu (1) kad 

kuasa yang merangkumi kuasa sebagai Pelindung, 

Pegawai Akhlak, Pegawai diberi kuasa Taska dan 

Pegawai diberi kuasa Pusat Jagaan 

• Inisiatif Promosi Jabatan 

Perancangan JKM untuk mengetengahkan program/aktiviti 

dan peranan Jabatan di media cetak, media elektronik dan 

media baru 

• Inisiatif Pelan Komunikasi (IPK) Pengarah Kebajikan 

Masyarakat/Pegawai Kebajikan Masyarakat Daerah/ 

Jajahan/ Bahagian (PKMN/ PKMD/ J/B) mengadakan 

komunikasi terancang dengan pemimpin tempatan 


2011-2012 

The implementation of Welfare Transformation Plan - 

KAR1SMA 

Rebranding DSW delivery services ‘Kebajikan Rakyat 1 

Malaysia’ (KAR1SMA) launched by the Prime Minister on 24 

August 2011. The services provided to the five target groups, 

namely: 

• KAR1SMA Children 

• KAR1SMA Persons With Disabilities 

• KAR1SMA Elderly 

• KAR1SMA Widows of Armed Forces and Police 

• KAR1SMA Community 

 

Implementation of 22 initiatives are as follows: 

• Akaun Transit Kebajikan (e-TIKA) 

• Single authorized Identification for officers (IPD) was 

introduced 

• New assessment procedure introduced for intake of 

S-41 officers which is conducted by Developing Welfare 

Officer Assessment Centre (PKAC) 

• Promoted and highlighted DSW programs / activities 

through print media, electronic media and new media 

• Developed good communication plans with local leaders 

(IPK) 

Ketua Pengarah Kebajikan Masyarakat bersama kanakkanak 

dalam Program Pemulihan Dalam Komuniti 

Director General of Social Welfare with a child in a 

Community Rehabilitation Programme 

Sambutan Hari Kanak-Kanak Sedunia, 2011 

Celebration of World Children's Day 2011 


117

Lawatan ke Pusat Pemindahan Mangsa Bencana banjir di Johor pada 22 Disember 2011 

A visit to the Flood Victims at the Evacuation Centre in Johor on 22 nd December 2011 

• Inisiatif Mas (IM) - PKM mengadakan semakan khusus 

mengenai penerima Bantuan Orang Tua dan penerima 

bantuan kewangan Jabatan yang telah meninggal dunia 

di balai polis daerah atau hospital pada setiap bulan untuk 

penjimatan perbelanjaan kewangan 

• Inisiatif Cekap (IC) - Perkongsian sumber sedia ada seperti 

Pengawal Keselamatan, Tukang Masak dan dapur antara 

dua buah institusi JKM, iaitu Asrama Akhlak Jitra dan Taman 

Sinar Harapan Jitra, Kedah 

• Inisiatif Sinar (IS) - Penyelarasan pembelian kerusi roda oleh 

PKMN dengan harga RM170 seunit berbanding pembelian 

sebelum ini dengan harga RM170 hingga RM300 seunit 

• Inisiatif Pengagihan Sumber Manusia (IPSM) - Penempatan 

semula gred S41 di lokasi yang kritikal (Negeri/Daerah/ 

Institusi) yang memerlukan khidmat untuk kumpulan sasar 

• Inisiatif Cepat Lulus (ICL) - Penurunan kuasa meluluskan 

permohonan bantuan kewangan kepada Penolong 

Pegawai Pembangunan Masyarakat (PPPM) Gred S27 

untuk menjadi pelulus permohonan 

• Inisiatif ‘Five One’ (IF1) 

Pengemaskinian profail penerima bantuan sedia ada dan 

migrasi data penerima bantuan kedalam sistem e-Bantuan. 

• Inisiatif Zakat (IZ) - Kerjasama JKM dengan Jabatan Agama 

Islam dalam menentukan bantuan bersesuaian kepada 

pemohon beragama Islam yang berkeperluan 

• Mas Initiative(IM) Conduct monthly checks to confirm 

clients’ status through the District Police Station 

• Efficient Initiative (IC) Institutions encouraged to share their 

resources such as security and kitchen services 

• Sinar Initiative (IS) To standardize prices for purchasing 

items like wheelchair 

• Initiative for allocation of human resources (IPSM) Involving 

in relocating officers according to the requirement of the 

service needed for the target groups 

• Fast Track Initiatives (ICL) Delegation of power to 

Grade S27 Assistant Community Development Officer for 

approving financial assistance applications 

• Initiative ‘Five One’ (IF1)- upgrading the data migration and 

profile of financial assistant recipients in e-bantuan 

• Zakat Initiative (IZ) – work in hand with the Islamic Religious 

Department in determining the appropriate assistance to 

the needy Muslim applicant 

118 


Majlis Sumbangan Persediaan Raya kepada Warga Emas pada 8 Ogos 2011 

Contribution to the Preparation of Senior Citizens on 8 th August 2011 

• Inisiatif Tinjauan Tanpa Notis (I2T) Pemantauan oleh 

pegawai kanan Ibu Pejabat yang dilantik untuk menjalankan 

tinjauan ke 51 PKMD/J yang terpilih seluruh Malaysia bagi 

menilai keberkesanan mutu penyampaian perkhidmatan 

• Inisiatif Kad OKU (IK-OK) Pengeluaran Kad OKU sementara 

digunakan kepada pemohon sebelum kad sebenar 

dihasilkan/dikeluarkan 

• Inisiatif Mentor (I-Men) Pengurusan tertinggi JKM menjadi 

mentor kepada JKMN 

• Inisiatif Maklum Balas Bantuan (IMB) 

Maklumbalas/jawapan terhadap keputusan permohonan 

bantuan diberikan melalui sms (short message service) – 

melalui ‘Bulk SMS’ di PKMD/J/B 

• Tinjauan Tanpa Notis (I2T) Initiative - Monitoring by senior 

HQ officers to conduct a survey on 51 PKMD/J, throughout 

Malaysia to assess the effectiveness of service delivery 

• Kad OKU Initiative (IK-OK) Issuing temporary card for the 

registration of PWD before the actual card are released. 

• Mentor Initiative (I-Men) Mentoring programme for state 

officers 

• Feedback Initiative (IMB) 

PKMD/J/B gives response to the clients through ‘Bulk SMS’ 

(short message service) 

Majlis Sambutan Hari Raya Jabatan Kebajikan Masyarakat, 2011 

Hari Raya Celebration Department of Social Welfare, 2011 


119

• Inisiatif Baki Sifar (IBS) 

Perancangan dan pengurusan peruntukan bantuan yang 

baik dan digunakan sepenuhnya khususnya kepada 

Bahagian Pembangunan Sosioekonomi dan Bantuan 

• Inisiatif Daya Usaha (IDU) 

Menggalakkan produk yang dikeluarkan oleh Bengkel Daya 

digunapakai di institusi-institusi JKM 

• Inisiatif Komunkasi Bencana (IKB) 

Bekerjasama dengan radio amatur dalam menyampaikan 

maklumat banjir dengan cepat dan pantas 

• Inisiatif Bebas Awal (IBA) 

Memendekkan tempoh penahanan kanak-kanak daripada 

tempoh yang sepatutnya sekiranya menunjukkan 

peningkatan 

• Inisiatif Keceriaan Institusi Anda (IKIA) 

Meningkatkan tahap keceriaan, kebersihan dan kekemasan 

di institusi serta menyediakan persekitaran yang kondusif 

kepada penghuni 

• Inisiatif OKU Promoter (I-OP) 

Membantu golongan OKU mendapatkan pekerjaan yang 

bersesuaian dan menggalakkan mereka berdikari 

 

 

Kempen Jom Daftar TASKA dilancarkan oleh YB Dato’ 

Sri Shahrizat Abdul Jalil, Menteri Pembangunan Wanta, 

Keluarga dam Masyarakat pada 2 Jun 2011 

Akta Keganasan Rumah Tangga Pindaan 2012 (Akta A 

1414) dikuatkuasa pada 20 Februari 2012. 

• Baki Sifar Initiative (IBS) 

Fully utilise budget allocation to 100% spending 

• Daya Usaha Initiative (IDU) - Promoting products 

manufactured by Bengkel Daya 

• Disaster Communication Initiatives (IKB) 

In cooperation with amateur radio in delivering information 

about disaster quickly and appropriately. 

• Bebas Awal Initiative (IBA) - Shortening the period of 

detention of children in Institutions. 

• Keceriaan Institusi Anda Initiative (IKIA) 

Enhancing the element of aesthetics, cleanliness,and 

neatness in the institution to provide a conducive 

environment 

• OKU Promoter Initiative (I-OP) - helping PWD’s find suitable 

employment and encourage them to be independent 

 

 

‘Jom Daftar TASKA’ (campaign to ensure registration 

of Child Care Centres illegally operated) was officially 

launched by the Minister of Women, Family and Community 

Development YB Dato’ Sri Shahrizat Abdul Jalil on 2 nd June 

2011 

Domestic Violence Amendment Act 2012 (Act A 1414) was 

enacted on 20 th February 2012. 

Majlis Pelancaran PDKNet di Melaka pada 14 Jun 2011 

Launching PDKNet in Malacca 14 th June 2011 

Program Merisik Khabar di Daerah Pokok Sena, Kedah, 2011 

‘Merisik Khabar’ Programmed at Pokok Sena, Kedah, 2011 

120 


BAB 8: 

PENGGERAK SINERGI 

TRANSFORMASI JKM 

CHAPTER 8: 

DSW TRANSFORMATION 

SYNERGY PRIME MOVER 


121

122 


20. DATO’ NORANI HJ MOHD HASHIM (2012 - 2015) 

Beliau dilahirkan pada 30 Mac 1955 di Kuantan, Pahang dan 

dilantik sebagai KPKM pada 20 Julai 2012 dan bersara pada 29 

Mac 2015. Diantara jawatan yang disandang: 

• Penolong Pengarah Bahagian Perkembangan Sosial di 

Kementerian Kebajikan Masyarakat 

• Penolong Pengarah Bahagian Pembangunan Komuniti / 

Sosial di Ibu Pejabat, JKM 

• Setiausaha Sulit Kanan Kepada Menteri Perpaduan 

Negara dan Pembangunan Masyarakat 

• Penolong Pengarah Bahagian Pembangunan Komuniti / 

Sosial di Ibu Pejabat, JKM 

• Timbalan Pengarah I di Jabatan Kebajikan Masyarakat 

Wilayah Persekutuan Kuala Lumpur 

• Pengarah Kebajikan Masyarakat Wilayah Persekutuan 

Labuan 

• Penolong Pengarah Bahagian Perkaunselan di Ibu Pejabat, 


• Penolong Pengarah Bahagian Perancangan dan Sistem 

Maklumat di Ibu Pejabat, JKM 

• Pengarah Bahagian Perundingan dan Khidmat Masyarakat 

/ Pembangunan Komuniti di Ibu Pejabat, JKM 

• Pengarah Bahagian Pembangunan Orang Kurang Upaya 

di Ibu Pejabat, JKM 

• Pengarah Bahagian Perancangan dan Pembangunan di 

Ibu Pejabat, JKM 

• Pengarah Jabatan Pembangunan Orang Kurang Upaya di 

Ibu Pejabat, JKM 


Penglibatan Luar 

‣ ¾Penglibatan aktif dalam membentangkan kertas kerja dan 

intervensi sosial di dalam dan luar negara seperti United 

Nations (UN) New York, Amerika Syarikat, UN Geneva, 

Brazil dan Negara ASEAN di samping mewujudkan 

kerjasama antarabangsa 

Born on 30 th March 1955 in Kuantan, Pahang, and appointed as 

Director General of Social Welfare on 20 th July 2012 and retired 

on 29 th March 2015. She held the following positions: 

• Assistant Director of Social Development Division at 

the DSW Headquarters 

• Senior Private Secretary to the Minister of National 

Unity and Social Development 

• Assistant Director of Social Development Community 

Division at the DSW Headquarters 

• Deputy Director I of Social Welfare Federal Territory of 

Kuala Lumpur 

• Director of Social Welfare Federal Territory of Labuan 

• Assistant Director of Counselling Division at the DSW 

Headquarters 

• Assistant Director of Planning and Information Systems 


• Director of Consultancy and Community Development 


• Director of People with Disabilities Department of 

Development at the DSW Headquarters 

• Director of Planning and Development Division at the 


• Director Department of Development People with 

Disabilities, at the DSW Headquarters 

• Deputy Director General (Operations) 

Major Contributions: 

‣ ¾Actively involved in presenting working papers and in 

social intervention activities locally and internationally such 

as at the United Nations (UN) New York, United States, 

UN Geneva, Brazil and the ASEAN countries in addition to 

establishing international co-operations. 


123

Pelancaran Dana Inspirasi Masa Depan Dutch Lady Malaysia bersempena Sambutan Ulang tahun ke 50 

tahun Dutch Lady Malaysia, 31 Januari 2013 

Launching of Dutch Lady Inspired Tomorrow Fund with 50 th Years Celebration Dutch Lady Malaysia on 

31 st January 2013 

‣ Menjadi focal point Malaysia dalam ASEAN Senior Officials 

Meeting on Social Welfare and Development (SOMSWD) 

‣ Merupakan Ahli Panel Industri Universiti Sains Malaysia 

sejak tahun 2009 sehingga sekarang 

Pendidikan 

Bachelor of Social Science, Universiti Sains Malaysia, Pulau 

Pinang (1985) 

Master in Advanced Social Work Policy and Practice, Sheffield 

University, United Kingdom (1994) 


Pingat Ahli Mahkota Pahang (A.M.P.) (2003) 

Pingat Setia Ahmad Shah Pahang (S.A.P.) (2011) 

Darjah Sultan Ahmad Shah Pahang (D.S.A.P.) yang membawa 

gelaran Dato’ (2012) 


Pingat Kedaulatan Negara (P.K.N.) 2014 (Ops Daulat Lahad Datu) 

‣ Malaysian focal point representative in the ASEAN 

Senior Officials Meeting on Social Welfare and 

Development (SOMSWD) 

‣ Member of the Industrial Panel, Science University of 

Malaysia since 2009 up to now 


Bachelor of Social Science, Science University of Malaysia, 

Penang (1985) 

Masters in Advanced Social Work Policy and Practice, 

Sheffield University, United Kingdom (1994) 


Awarded Pingat Ahli Mahkota Pahang (A.M.P.) (2003) 

Awarded Pingat Setia Ahmad Shah Pahang (S.A.P.) (2011) 

Awarded Darjah Sultan Ahmad Shah Pahang (D.S.A.P.) 

which carries the title Dato’ (2012) 


Awarded Pingat Kedaulatan Negara (P.K.N.) (2014) 

124 


Sambutan Hari Orang Kurang Upaya dirasmikan oleh Timbalan Menteri Pembangunan Wanita, Keluarga dan Masyarakat 

YB Dato’ Noriah Kasnon pada 3 Disember 2012 

The annual celebration of Persons with Disabilities day was officiated by the Deputy Minister of Women, Family and 

Community Development Dato' Noriah Kasnon on 3 rd December 2012 


2012-2015 

Penstrukturan Semula Organisasi pada bulan Oktober 

2013 

• Sebanyak 2,696 perjawatan baru telah diluluskan 

bagi memantapkan penyampaian perkhidmatan JKM 

kepada golongan sasar 

• Penstrukturan melibatkan pengwujudan dua (2) 

Bahagian baru menjadikan tigabelas (13) Bahagian 

dan beberapa kenaikan gerd penjawatan 

 

Penggubalan Rang Undang-undang Pekerja Sosial 

• Untuk memastikan kompetensi, pembangunan 

kemahiran dan profesionalisme Pegawai Kebajikan 

Masyarakat dipertingkatkan 


2012-2015 

Organisational Restructuring of DSW in October 2013 

• Successfully gained additional 2,696 new posts to 

improve DSW delivery service to the target groups 

• The reorganisation exercise also involved the creation 

of two (2) new divisions making it to13 Divisions and a 

few positions were upgraded 

 

 

Drafting of The Social Worker’s Bill 

• To ensure the enhancement of the Social Welfare 

Officers’ competencies, skill development and 

professionalism 

Drafting of the Children Bill. 

 

 

 

Pengubalan Rang Undang-undang Kanak-kanak. 

Seramai 27 pegawai diberi pelepasan sepanjang tahun 

2012-2014 untuk melanjutkan pengajian: 

• 17 peringkat Sarjana 

• 10 peringkat Doktor Falsafah 

Pelaksanaan Sijil Eksekutif Praktis Kerja Sosial dengan 

kerjasama Universiti Utara Malaysia khusus untuk 

Pembantu Kebajikan Masyarakat mendapat kelayakan 

bagi meningkatkan kompetensi serta profesionalisme 

dalam Kerja Sosial 

Pembinaan semula kuarters kakitangan di sembilan (9) 

Institusi di Jabatan Kebajikan Masyarakat yang melibatkan 

peruntukan sebanyak RM100 juta 

 

 

 

 

A total of 27 officers were approved to pursue their 

postgraduate studies throughout 2012-2014 

• 17 Masters level 

• 10 Doctor of Philosophy level 

Implementation of Executive Social Work Practice course 

at the Certificate Level in collaboration with Northern 

University of Malaysia specifically for the Social Welfare 

Assistants to acquire the basic qualification to improve their 

competencies and professionalism in Social Work 

Reconstruction of the staff quarters in nine (9) Social 

Welfare Institutions involving an allocation of RM100 million 

Upgrading projects and the construction of new buildings 

with an allocation of RM127.27 million 

 

Projek-projek naiktaraf dan pembinaan baru bangunan 

melibatkan RM127.27 juta 


125

Inisiatif baru untuk mentransformasi JKM 

New DSW Transformation Initiatives 

 

 

 

Pelaksanaan Productive Welfare bagi membantu klien 

Jabatan menjana pendapatan sendiri dan seterusnya 

berdikari, melibatkan seramai 9,015 klien 

Bersama-sama Productive Welfare, inisiatif berikut turut 

dilaksanakan serentak: 

• Economic Empowerment Programme (EEP) 

• Social Enterprise 

• Purple DNA Project 

• Wellfare Market (Well-Mart) 

• Exit Policy untuk Skim Bantuan Kebajikan 

• Akta Ketua Pengarah Untuk Skim Bantuan Kebajikan 

Diperbadankan 1948 

• Child Care & Child Protection Unit dengan UNICEF 

• Deinstitutionaslism / Foster Care 

Penubuhan enam (6) TASKA OKU yang pertama di Malaysia 

iaitu: 

i. TASKA Autism di Sibu, Sarawak 

ii. TASKA ANISD (Down Syndrome) di Putrajaya 

iii. TASKA ISTIKA JAYA (Kurang Upaya Pendengaran) di 

Puchong, Selangor 

iv. TASKA St. Nicholas ( Penglihatan) di Pulau Pinang 

v. TASKA Mesra Cheshire(Fizikal) di Sabah 

vi. TASKA Semangat Maju (Masalah Pembelajaran) di 

Ipoh, Perak 

Implementation of Productive Welfare concept to assist 

DSW’s clients generate their own income and thus becoming 

self-reliant. 9,015 clients were involved in the programme. 

The following initiatives were carried out: 

• Economic Empowerment Programme (EEP) 

• Social Enterprise 

• Purple DNA Project 

• Well-Mart 

• Exit Policy 

• Director General Of Social Welfare (Incorporation) Act 

1948 

• Child Care & Child Protection Unit with UNICEF 

• Deinstitutionaslism / Foster Care 

 

The establishment of 6 PWDs Child Care Centers in 

Malaysia namely: 

i. Child Care Centre for autism in Sibu, Sarawak 

ii. ANISD Child Care Centre for Down Syndrome in 

Putrajaya 

iii. ISTIKA JAYA Child Care Centre for hearing impaired in 

Puchong, Selangor 

iv. St. Nicholas Child Care Centre for visually impaired/ 

blind in Penang 

v. Mesra Cheshire Child Care Centre for persons with 

physically disabled in Sabah 

vi. Semangat Maju Child Care Centre for learning 

disabilities in Ipoh, Perak 

126 


Pelaksanaan Program Khidmat Bantu di Rumah yang telah 

diangkat oleh YAB Timbalan Perdana Menteri sebagai 

program dan agenda nasional 

Merealisasikan pelantikan Senator OKU yang kedua di 

Dewan Negara pada 18 November 2013 

Mewujudkan Perkongsian Pintar / NBOS melalui: 

• Projek Perintis Pusat Kecemerlangan 

bagi Perlindungan Kanak-Kanak melalui kerjasama 

dengan UNICEF 

• Program Job Coach, Disability Equality Training 

(DET) dan Independent Living (IL) dengan kerjasama 

Japan International Cooperation Agency (JICA) bagi 

meningkatkan pendayaupayaan dan pembangunan 

Orang Kurang Upaya 

• Project on Successful Ageing: Community Based 

Programmes and Social Support System dengan 

Japan International Cooperation Agency (JICA) 

bagi meningkatkan kualiti hidup dan pemerkasaan 

perkhidmatan untuk warga emas 

• Pengiktirafan Pusat Bertauliah oleh Jabatan 

Pembangunan Kemahiran (JPK) bagi 6 buah Institusi 


 

 

 

The Deputy Prime Minister adopted The Home Help 

Programmes as the National Agenda 

The appointment of the second Senator representing 

PWD’s in Dewan Negara on 18 November 2013 

Established / Introduced Smart Partnership / NBOS 

through: 

• Pioneer Project for Centre of Excellence for Child 

Protection in collaboration with UNICEF 

• Job Coach, Disability Equality Training (DET) and the 

Independent Living (IL) programmes in collaboration 

with the Japan International Cooperation Agency 

(JICA) to enhance the empowerment and development 

of PWD’s 

• Project on Successful Ageing involving Community 

Based Programmes and Social Support System 

was implemented together with Japan International 

Cooperation Agency (JICA) to enhance the quality of 

life and service provided to elderly 

• A total of six welfare institutions were certified as 

Accredited Centres by the Department of Skill 

Development (JPK) 

Sambutan KAR1SMA Ramadhan 2012 

KAR1SMA Ramadan Celebration 2012 


127

YABhg. Datin Seri Rosmah Mansor, isteri Perdana Menteri Malaysia merasmikan Sambutan Hari Kanak- 

Kanak Sedunia di Putrajaya,2012 

YABhg. Datin Seri Rosmah Mansor, wife of Malaysian Prime Minister officiated the celebration of World 

Children's Day in Putrajaya, 2012 

Perhimpunan Bulanan Jabatan Kebajikan Masyarakat 

Monthly Assembly of the Department of Social Welfare 

128 


Langkah mempermudahkan pendaftaran TASKA 

dikuatkuasakan mulai 22 November 2012 

 

 

Kenaikan Kadar Catuan Makanan di semua Institusi JKM 

daripada RM8.00 ke RM16.00 sehari diluluskan 

Kenaikan Wang Saku di Institusi Kanak-Kanak dan Warga 

Emas di bawah pentadbiran JKM untuk: 

• Penghuni Warga Emas daripada RM10.00 kepada 

RM30.00 

• Penghuni Kanak-Kanak bersekolah daripada RM1.50 

kepada RM3.00 

• Penghuni Kanak-Kanak tidak bersekolah daripada 50 

sen kepada RM1.00 

‣ ¾ Anugerah Pingat Emas dan Gangsa Produk Inovasi yang 

diperolehi di 43rd International Exhibition of Inventions of 

Geneva pada 15 hingga 19 April 2015 

Simplified measures were introduced to facilitate 

Registration of Child Care Centres effective from 22 nd 

November 2012 

 

 

The Ration Rate for residents in institutions was increased 

from RM8.00 to RM 16.00 per day 

Allowances/pocket money for elderly and children in 

institutions were increased: 

• Elderly from RM10.00 to RM 30.00 per month 

• School Going Children from RM 1.50 to RM 3.00 per 

day 

• Non School Going Children from RM 0.50 to RM 1.00 

per day 

‣ ¾ Gold and Bronze Medal Award for Innovation Product, 

obtained in the 43rd International Exhibition of Inventions 

of Geneva from 15 th to 19 th April 2015 

 

12 produk sedang dipatenkan untuk tujuan komersial hasil 

daripada pertandingan Inovasi JKM 

 

The Outcome of DSW innovation competition, 12 products 

are patented for commercial purposes 

 

Mengasaskan pengwujudan Universal Design Showcase 

untuk orang kurang upaya di Pusat Latihan Perindustrian 

dan Pemulihan (PLPP), Bangi 

 

Setting up the existence of: Universal Design showcase for 

persons with disabilities at the Industrial and Rehbailitation 

Training Centre, Bangi. 


129

Penghargaan yang telah diraih oleh JKM 

Mendapat persijilan MS ISO 9001:2008 oleh Sijil 

Pendaftaran Pensijilan Antarabangsa 

• Melibatkan proses-proses pengintegrasian, 

pembangunan, pemulihan, perlindungan dan 

pencegahan kepada kumpulan sasar 

• Tempoh sijil mulai 22 November 2011 hingga 23 

November 2014 

 

Anugerah Kategori Government Information System bagi 

Sistem Maklumat OKU (SMOKU) oleh Future Gov Magazine 

pada 3 Mac 2013 

Anugerah Kecemerlangan Pengurusan Kewangan 

berdasarkan Indeks Akauntabiliti Tahun 2012 oleh Jabatan 

Audit Negara bagi Ibu Pejabat JKM dan JKMN Johor 

 

Sijil Anugerah PTJ Terbaik e-Perolehan oleh Kementerian 

Kewangan pada 13 Mac 2013 

Pengiktirafan Sijil Penghargaan kepada laporan 

pencapaian outcome programme/projek pembangunan 

Jawatankuasa Kerja Penilaian Outcome (JKPO) 2013 oleh 

Unit Penyelarasan Pelaksanaan (ICU) Jabatan Perdana 

Menteri (JPM) 

 

Anugerah Cemerlang dan Penarafan 5 Bintang Laman Web 

JKM dalam Malaysia Government Portals and Website 

Assessment (MGPWA) bagi tahun 2013 

The appreciations/recognitions achieved by DSW 

MS ISO 9001:2008 certification by International Certification 

• The scope and activities involved are reintegration, 

development, rehabilitation, protection and prevention 

to target groups 

• Certification period from 22 nd November 2011 to 23 rd 

November 2014 

 

 

 

 

 

Future Gov Magazine awarded the Disabled Information 

Systems (SMOKU) under the Government Information 

System Award Category on 3 rd March 2013 

Financial Management Excellence Award Based on 

Accountability Index 2012 by the Auditor to the DSW 

Headquarters and the Johor Department of Social Welfare 

Excellent ‘PTJ’ e-Perolehan Certificate by the Ministry of 

Finance on 13 th March 2013 

Recognition of Certificates of Appreciation to Report on 

‘Outcome programmes/ development project’ Outcome 

Evaluation Working Committee(OEWC) 2013 by the 

Implementation Coordination Unit (ICU) Prime Minister’s 

Office (PMO) 

Excellence Award and 5-Star Rating for the Department of 

Social Welfare Website in Malaysia Government Portals 

and Websites Assessment (MGPWA) for the year 2013 

130 


JKM telah terlibat di dalam projek yang diterajui oleh 

MAMPU seperti berikut: 

• Emel 1GovUC telah dilancarkan dan digunakan 

bermula pada Disember 2013. Dengan perkhidmatan 

yang diberikan penghantaran dan penerimaan emel 

yang cepat dan tiada masalah 

• JKM adalah antara 7 agensi yang terlibat di dalam 

projek MyIDENTITY untuk pengintegrasian maklumat 

dari JPN. Sistem yang dicadang MyIDENTITY adalah 

eBantuan, ejkm dan SMOKU 

• Projek myGSOC (Malaysia Government Security 

Operation Centre), adalah projek di mana aset 

ICT di agensi yang dikenal pasti akan dipantau 

secara berpusat berdasarkan konsep perkhidmatan 

keselamatan ICT terurus Kerajaan. 

• Projek GDC2 (Government Data Centre 2) merupakan 

projek Government Data Centre. Memandangkan 

JKM telah mempunyai Data Centre sendiri, JKM 

hanya terlibat dalam Data Recovery Centre. Data 

Recovery Centre merupakan tempat penyimpanan 

data JKM secara berpusat di Petaling Jaya selain dari 

Data Centre di Bangunan KPWKM 

 

DSW involvement in projects led by MAMPU are as follows: 

• The initial launch and implementation of 1GovUC 

email which came to effect in December 2013. This 

System will provide a faster speed for sending and 

receiving email without any problem. 

• DSW is one of the 7 Agencies involved in MyIDENTITY 

project which will be integrated with information from 

Department of National Registration. The system 

sggested to integrate with MyIDENTITY, eBantuan, 

ejkm and SMOKU 

• The MyGOSC (Malaysia Government Security 

Operation Centre) is one where ICT assets in 

agencies are identified to monitor centrally, based 

on the concept of government managed security 

services for ICT. 

• GDC2 (Government Data Centre 2) is a government 

Data Centre project. The DSW is only involved in 

the Data Recovery since the department already 

have their own Data Centre. Data Recovery Center 

is located in Petaling Jaya to store the department’s 

data centrally, besides the Data Centre in KPWKM’s 

building. 

Mesyuarat bersetuju bahawa sistem myMesyuarat 

yang telah dibangunkan oleh pihak MAMPU, yang 

dikoordinasikan oleh KPWKM akan mula digunakan oleh 

JKM bagi Mesyuarat PengurusanTertinggi (MPT) 

 

The meeting agreed that the myMesyuarat system 

developed by MAMPU and coordinated by the MWFCD will 

be used by DSW for top management meetings 

 

JKM telah terlibat di dalam projek yang diterajui oleh 

ICU,JPM,JANM and JPN 

• Projek Penyepadukan Data Penerima Bantuan. 

Projek ini di terajui oleh ICU, JPM yang melibatkan 

eBantuan, eKasih, BRIM dan pelbagai agensi 

pemberi bantuan 

 

DSWs involvement in projects led by ICU, PMO, AGM and 

NRD 

• Integration Data and Aid Recipients led by ICU and 

DSW is only involved in providing eBantuan, eKasih, 

BR1M and various aid giving agencies 


131

• Pengintegrasian eBantuan dan 1GFMAS akan bermula 

pada 1 Januari 2015 dan bermula dari tarikh berkenaan 

penukaran dari eSPKB kepada 1GFMAS bagi membuat 

pembayaran kepada penerima bantuan JKM yang 

menggunakan perkhidmatan bank 

• Sistem ALiS JPN telah digunakan d semua JKMN dan 

PKMD seluruh Malaysia bagi menyemak status kematian 

penerima bantuan JKM 

• Integration of eBantuan and 1GFMAS will begin on 

1 st January 2015 and effective from this date there will be 

a conversion of eSPKB to 1GFMAS for making payments 

to DSW’s aid recipients who are using bank services 

• The ALiS JPN system is used in all the State and District 

DSW throughout Malaysia for checking aid recipients’ 

death 

Penganugerahan dan Penambahbaikan Portal JKM 

Portal JKM telah memperolehi Penganugerahan Cermelang 

Penarafan 5 Bintang dalam penilaian Malaysia Government 

Portal and Website Assessment (MGPWA) 2013 

Awards and Improvement of Portal JKM 

JKM Portal has been awarded Five Star Rating Excellence 

by Malaysia Government Portals and Websites Assessment 

(MGPWA) Committee 2013 

132 


Sambutan 67 Tahun Jabatan Kebajikan Masyarakat, 2013 

Celebration of 67 th Year Department of Social Welfare Anniversary, 2013


133

134 



135

Majlis Menandatangani MoA dengan Universiti Utara 

Malaysia, 2014 

Signning MoA Ceremony with Northern University of 

Malaysia, 2014 

Majlis Penyampaian Sijil Eksekutif di Universiti Utara 

Malaysia, Kedah pada 17 April 2014 

Executive Certificate Ceremony at the Northern University 

of Malaysia, Kedah on 17th April 2014 

136 


BAB 9: 

KEUTUHAN SAHSIAH MELAKAR 

KEUNGGULAN 

CHAPTER 9: 

CHARTING EXCELLENCE 

THROUGH VIRTUOUS 

CHARACTER 


137

138 


21. DATO’ HJ. ZULKIPLY RAMLI (2015 hingga kini) 

Beliau dilahirkan pada 31 Oktober 1957 di Jitra, Kedah dan 

dilantik sebagai Ketua Pengarah Kebajikan Masyarakat (KPKM) 

mulai pada 30 Mac 2015 hingga kini. Perkhidmatan beliau yang 

pertama adalah sebagai Pegawai Kebajikan Masyarakat Gred 

B11 di Pejabat Kebajikan Masyarakat Daerah Grik, Perak. 

Seterusnya beliau telah menyandang jawatan berikut sebelum 

dilantik sebagai KPKM: 

• Pegawai Kebajikan Masyarakat di beberapa tempat 

di Bahagian Rawatan dan Pemulihan Dadah (BRPD), 

Kementerian Dalam Negeri (KDN); Hulu Perak, Bukit 

Mertajam dan BRPD Negeri Perlis 

• Pegawai Kebajikan Masyarakat Tingkatan Kanan di Pusat 

Jagaan Lanjutan, Bukit Mertajam (KDN) dan Pusat Serenti 

Kangar, Perlis 

• Pegawai Kebajikan Masyarakat Daerah Kubang Pasu, 

Kedah 

• Penolong Pengarah di Jabatan Kebajikan Masyarakat 

Negeri Pulau Pinang 

• Pegawai Pembangunan Masyarakat Gred S44 di Jabatan 

Kebajikan Masyarakat Negeri Perlis 

• Ketua Penolong Pengarah Bahagian Warga Tua dan 

Keluarga di Ibu Pejabat JKM 

• Pengarah Kebajikan Masyarakat Negeri Perlis 

• Pengarah Kebajikan Masyarakat Negeri Kedah 


Pendidikan 

Ijazah Sarjana Muda Sains Kemasyarakatan, USM (1994) 

Diploma Psikologi Kaunseling, UKM (2002) 

Born on 31 st October 1957 in Jitra, Kedah and was appointed 

as Director General of Social Welfare on 30 March 2015 till 

now. His first appointment as a Social Welfare Officer, Grade 

B11, was at the District Welfare Office, Grik, Perak. He held 

several positions (as listed below), before being appointed as 

the Director General of Social Welfare: 

• Social Welfare Officer at Drug Treatment and 

Rehabilitation Centers, Ministry of Home Affairs; 

Hulu Perak, Bukit Mertajam and Drug Treatment and 

Rehabilitation Center, Perlis 

• Senior Social Welfare Officer at the Advanced Care 

Center, Bukit Mertajam and Drug Rehabilitation Center, 

Kangar Perlis 

• District Social Welfare Officer, Kubang Pasu, Kedah 

• Assistant Director, State Welfare Office, Penang 

• Community Development Officer Grade 44, State Welfare 

Office, Perlis 

• Principal Assistant Director, Older Persons and Family 

Division, Department of Social Welfare, Headquarters 

• Director, State Welfare Office, Perlis 

• Director, State Welfare Office, Kedah 

• Deputy Director General (Operational) 


Degree in Social Work, University Science Malaysia (1994) 

Diploma in Psychology Counselling, UKM (2002) 


139


Pingat Mahkota Perlis (PMP), Perlis (2003) 

Pingat Syed Sirajuddin Putra (SSP), Perlis (2006) 

Bintang Perkhidmatan Cemerlang Kedah (BCK.) (2009) 

Ahli Mahkota Kedah (AMK.), Kedah (2011) 

Darjah Setia DiRaja Kedah (D.S.D.K.) yang membawa gelaran 

Dato’ (2015) 


Awarded Pingat Mahkota Perlis (PMP) (2003) 

Awarded Pingat Syed Sirajuddin Putra (SSP) (2006) 

Awarded Bintang Perkhidmatan Cemerlang Kedah (BCK.) 

(2009) 

Awarded Ahli Mahkota Kedah (AMK.) (2011) 

Awarded Darjah Setia DiRaja Kedah (D.S.D.K.) which carries 

the title Dato’ (2015) 

140 


2015-2016 

‣ ¾ Konvokesyen Ke 15 Pelatih OKU di Pusat Latihan 

Perindustrian dan Pemulihan (PLPP) Bangi pada 23 April 

2015 

‣ ¾ Penganjuran Seminar Peringkat Antarabangsa Asia Pacific 

Supported Employment & Job Coach dengan kerjasama JICA 

di Royale Chulan, Kuala Lumpur pada 5 hingga 6 Mei 2015 

‣ ¾ Penganjuran Simulasi Pengurusan Bencana ARF-DiREX di 

Perlis pada 21 hingga 28 Mei 2015 

‣ ¾ Pelancaran hashtag KPKM #jkmberkatberjasa pada 7 Julai 

2015 

2015-2016 

‣ ¾ 15 th Convocation for trainees with disabilities, at the 

Industrial Training and Rehabilitation Centre, Bangi on 

the 23 rd April 2015 

‣ ¾ The Asia Pacific International & Job Coach Supported 

Employment Seminar in collaboration with JICA at the 

Royale Chulan, Kuala Lumpur on 5 th and 6 th May 2015 

‣ ¾ The ARF-DiREX (Disaster Management Simulation) in 

Perlis on 21 th to 28 th May 2015 

‣ ¾ Launching of KPKM #jkmberkatberjasa hashtag on 7 th 

July 2015 


141

142 


‣ ¾ Anugerah ICT OpenGov anjuran MAMPU, JPM pada 9 

Oktober 2015 

‣ ¾ Pencapaian 12 Sasaran Kerja Tahunan (SKT) dan Key 

Performance Indicator (KPI) Jabatan untuk tahun 2015 

‣ ¾ Pelancaran Program Gema Kasih@Komuniti di Kedah 

pada 15 November 2015 dan Gema Kasih@Komuniti di 

Johor pada 6 Disember 2015 

‣ ¾ Projek Komuniti Lestari (CSR) pemasangan sistem solar 

panel untuk jana pendapatan di 19 institusi terpilih dengan 

TNB di PLPP Bangi pada 26 November 2015 

‣ ¾ Pengenalan Turun Padang See To Care (C2C) KPKM ke 

JKM Negeri, Institusi dan PKMD yang memberi penekanan 

kepada pemantauan dan penilaian kepada penyampaian 

perkhidmatan selaras dengan standard Jabatan dan 

melepasi ekspektasi pelanggan 

‣ ¾ OpenGov ICT Award organized by MAMPU, Prime Minister’s 

Office on 9 th October 2015 

‣ ¾ Achievement of 12 Annual Targets and Key Performance 

Indicator (KPI) of the Department for 2015 

‣ ¾ Launching of the Gema Kasih @ Community program 

in Kedah on 15 th November 2015 and Gema Kasih @ 

Community in Johor on 6 th December 2015 

‣ ¾ Community Social Responsibility Project (CSR) with TNB 

which is installation of solar panels to generate revenue in 

19 selected welfare institutions held at the Industrial Training 

and Rehabilitation Centre Bangi on 26 th November 2015 

‣ ¾ Introduction of a Walkabout program “See To Care (C2C)” 

to the State Welfare Office, Institution and District Welfare 

Office emphasizing on monitoring and evaluation of service 

delivery standards in line with the Department and beyond 

customer expectations 

‣ ¾ Lawatan Kerja KPKM ke negeri-negeri. 

‣ ¾ Working visits to states. 


143

144

Buku JKM

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