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DAFTAR ISIABSTRAK ................................................................................................... ...... iABSTRACT ................................................................................................... ..... iiKATA PENGANTAR .................................................................................. .... iiiDAFTAR ISI ................................................................................................ .... viDAFTAR TABEL ........................................................................................ .... ixDAFTAR GAMBAR............................................................................................ xiDAFTAR BAGAN.............................................................................................. xiiDAFTAR LAMPIRAN ................................................................................. .. xiiiBAB I PENDAHULUAN1.1 Latar Belakang Masalah....................................................................... 11.2 Rumusan Masalah................................................................................ 51.3 Identifikasi Masalah............................................................................. 51.4 Tujuan Penelitian................................................................................. 51.5 Kegunaan Penelitian1.5.1 Kegunaan teoritis.................................................................... 61.5.2 Kegunaan praktis. .................................................................. 61.6 Kerangka Pemikiran............................................................................. 71.7 Operasional Variabel.......................................................................... 111.8 Metodologi Penelitian......................................................................... 121.9 Populasi dan Sampling........................................................................ 131.10 Teknik Pengumpulan Data.................................................................. 151.11 Teknik Analisis Data........................................................................... 16vi