profil - Ministry of Housing and Local Government

6KhamisTingkat mutu pengurusan sisa pepejal25 Ogos 2011Penswastaan pastikan perkhidmatan kutipan sampah, pembersihan awam lebih efisienOleh Habsah Dinin dan SitiNurazlinin Azmibhnews@bharian.com.myPNASIONALLIPUTANMEDIA2011ENSWASTAAN PengurusanSisa Pepejaldan PembersihanAwam mulai 1 September2011 sebenarnya memberi lebihbanyak impak positif kepadaorang ramai walaupunmereka tidak dikenakan sebarangbayaran.Antara lain, kualiti khidmatkutipan sampah danpembersihan awam dipertingkatkandengan lebih efisien.Orang ramai juga diberijaminan berpuas hati dengankhidmat syarikat konsesiyang dilantik kerajaan.Sebaliknya, jika orang ramaimendapati kualiti khidmatsyarikat tidak memuaskanmereka boleh membuataduan terus kepada PPSPPAdan tindakan dikenakan kepadasyarikat dalam bentukpenalti dan menolak mataKPI syarikat konsesi iaitu E-Idaman Sdn Bhd bagi negeriPerlis dan Kedah, Alam FloraSdn Bhd bagi negeri Pahang,Wilayah Persekutuan KualaLumpur dan Wilayah PersekutuanPutrajaya dan syarikatkonsesi SWM Sdn Bhdbagi negeri Melaka, NegeriSembilan dan Johor.Ketua Pengarah JPSPN,Datuk Dr Nadzri Yahaya, berkatabiarpun syarikat konsesiterpaksa menukar lorisampah yang lebih modendan canggih serta mengedarkantong sampah baru kepadarumah di atas tanah,orang ramai tidak perlu bimbangkerana tidak akan dikenakanapa-apa bayaran.Penukaran lori sampahdan juga pengedaran tongsampah yang baru akan diadakansecara berperingkatbermula 1 September ini.Pada September 1995, JemaahMenteri bersetuju supayaPengurusan Sisa Pepejalseluruh negara di bawahseliaan Pihak Berkuasa Tempatan(PBT) diswastakan.Keputusan penswastaankerana kerajaanmendapati PBTkekurangan faktorkewangan, kepakarandan sumber manusiauntuk memberi khidmatpengurusan sisa pepejaldan pembersihan awamyang berkualitiDr Nadzri YahayaKetua Pengarah JPSPNKatanya, penswastaan dipersetujuidibahagikan mengikutzon iaitu Zon Utara,Zon Selatan, Zon Tengah, ZonSarawak dan Zon Sabah. Bagaimanapuncadangan penswastaanberjalan hanya diSemenanjung (kecuali di Selangor,Perak dan Pulau Pinang)tetapi tidak di Sabahdan Sarawak disebabkan perbezaanperundangan.“Keputusan penswastaankerana kerajaan mendapatiPBT kekurangan faktor kewangan,kepakaran dan sumbermanusia untuk memberiperkhidmatan pengurusansisa pepejal dan pembersihanawam yang berkualiti.“Apabila Akta PengurusanSisa Pepejal dan PembersihanAwam (Akta 672) diluluskanParlimen dan diwartakanpada 2007, ia memberikuasa eksekutif kepada KerajaanPersekutuan untukmenyelaras sepenuhnya pengurusansisa pepejal danpembersihan awam di seluruhSemenanjung, WilayahPersekutuan, Putrajaya danLabuan,” ujarnya.Dr Nadzri menambah, tujuanpengambilalihan iniadalah untuk meningkatkankualiti perkhidmatan kutipansampah di Semenanjung.Penswastaan ini sekali gusakan membawa transformasipengurusan sisa pepejal danpembersihan awam negarake arah menjadikan Malaysiasebuah negara yang bersih,indah dan sejahtera.Di bawah penswastaan penuhkelak, kutipan masih dibuattiga kali seminggu dimana sisa organik seperti sisamakanan dan sisa pepejallain yang tidak boleh dikitarsemula dikutip dua kali seminggu,manakala satu kutipandikhususkan untukmengutip sisa pukal, sisa kebundan sisa yang boleh dikitarsemula.Menurutnya, kerajaan mewujudkanKey PerformanceIndeks (KPI) kepada syarikatkonsesi dan ia dimasukkanke dalam Perjanjian Konsesibagi memastikan penswastaanini membuahkan hasil sepertidikehendaki dari segikualiti pengurusan sisa pepejaldan pembersihan awamyang tinggi.Katanya, KPI terbahagi kepadaKPI primer dan sekunder,mengikut betapa seriusnyakesalahan.“Contohnya, titisan air leachatedari lori kompaktordianggap kesalahan beratdan termasuk di bawah KPIprimer menyebabkan syarikatkonsesi dikenakan dendadan penolakan markah,” tegasnya.Bagi melancarkan prosespemantauan, Kerajaan jugamewujudkan sebuah agensiiaitu Perbadanan Penguru-LandMatterssan Sisa Pepejal (PPSPPA)yang akan memantau , mengawalselia dan menguatkuasaanundang-undang.Bagaimanapun, katanya,pelaksanaan KPI penswastaanpengurusan sisa pepejaldan pembersihan awam inidijalankan secara berperingkatmengikut kawasan yangdipersetujui syarikat konsesidan kerajaan.Katanya, pada tahun kedua,sebanyak 30 peratus kawasanPBT akan mempunyaitong sampah dan lori barudan KPI baru akan berkuatkuasa di kawasan berkenaan,manakala pada tahun ketigasejumlah 75 peratus kawasanPBT akan dikuatkuasakandengan KPI baru dan tahunkeempat KPI baru akan dikenakandi semua PBT.Kerajaan juga di dalamPerjanjian Konsesi memperuntukkanmengenai kewujudansatu ‘call centre’ untukmenerima dan mengurusaduan dan pertanyaan berkaitanperkhidmatan kutipandan perkhidmatan pembersihanawam.Call Centre beroperasi setiaphari dari jam 6 pagi hingga12 tengah malam.“Call Centre atau SistemAduan diwujudkan dan diintegrasikandengan ketigatigasyarikat konsesi menggunakantalian bebas tol 1-800-88-7472,” tambahnya.By Salleh Buang (salleh@propertytimes.my)SYARIKAT konsesi menukar lori sampah lebih moden dan canggihserta mengedarkan tong sampah baru namun orang ramai tidakdikenakan apa-apa bayaran.KUTIPAN masih dibuat tiga kali seminggu manakala sisa organik seperti sisa makanan dan sisapepejal lain yang tidak boleh dikitar semula dikutip dua kali seminggu.PropertyPropertyNEW STRAITS TIMES FRIDAY, OCTOBER 14, 2011 P5Towards offering more houses tolower income groupsBudget 2012 is encouraging the building of more affordable homes, curbing of speculativeactivities and prevention of delayed or abandoned projectsBy Zoe PhoonWith the basic necessitiesof food, clothingand shelter atrunaway prices especially inurban areas, Budget 2012has come as a huge reliefto the poor and the low-tomiddleincome groups.“This is the most inclusivenational budget I’ve everseen since becoming amember of parliament in the1990s,” said Housing andLocal Government MinisterDatuk Wira Chor CheeHeung.“The various types ofhomeownership schemesto make housing accessibleto the lower income groupsare testimonies of this inclusiveness.”According to him, initiativeshave been put in placeto make homeownershipmore affordable and accessible.In 2010 alone, to increasehomeownership, the governmentprovided RM568million to build 300 unitsof affordable homes underProjek Bantuan PerumahanBandar, 79,000 units underProgram Perumahan Rakyat(PPR) and 8,000 units underProjek Bantuan Rumah Sewa.As there are many in thelower income groups whohave yet to have a home,the government will continuewith the PPR initiative bybuilding 75,000 affordablehousing units nationwideunder the 10th MalaysiaPlan (2011-2015).For next year, Budget2012 has allocated RM443million to build 8,000 unitsfor sale and 7,000 units tobe rented out.The government, aware ofdifficulties faced by youngworking adults with monthlyincomes of less thanRM3,000 in owning a home,introduced My First HomeScheme (MFHS) in Marchthis year.Under the scheme,the government throughCagamas Bhd will providea guarantee on the10 per cent downpaymentfor houses pricedbelow RM220,000, whichmeans first-time buyers withhousehold income of underRM3,000 a month can obtaina 100 per cent loan withouthaving to pay the 10 per centdownpayment.Under Budget 2012,the ceiling price will beincreased from RM220,000to RM400,000 which willgive buyers access to morechoices.For homes not exceedingRM350,000, first-time buyersare also given stamp dutyexemption of 50 per cent oninstruments of transfer and onloan agreement instruments.Meanwhile, to preventthe risk of more delayed orabandoned housing projects,Islamic banks have agreedto provide syariah-compliantfinancing and undertake constructionrisks, Chor said.Instalments will only commenceafter the unit is completed,and applies to housescosting RM600,000 andbelow.This proposal came aboutfrom the shortcomings in thesell-then-build (STB) conceptunder which most housesFor 2012, the government willrehabilitate 1,270 abandoned houseswith a RM63 million allocation.are sold before constructionstarts and buyers bear risksof projects being delayed orabandoned.To protect buyers, thegovernment will encourageconstruction of more homesusing the build-then-sell (BTS)concept. This is where Islamicbanks can play a crucial rolein increasing homeownership.However, it is hoped thatthey can come out with theway of financing the BTS systemsoonest possible.Chor said the BTS concept– where a buyer pays a 10per cent deposit to buy ahome and settles the balanceafter it is completed – wasintroduced in the country in2007 whereby developerswere encouraged to buildthen sell houses.However, the conceptreceived lukewarm responsefrom developers as only fivehousing projects have fullyadopted it so far.He noted all loan-relatedissues will be discussed withfinancial institutions andBank Negara Malaysia beforethe proposal to amendthe Housing Development(Control and Licensing) Act1966 (Act 118), which providesfor the BTS approach,is tabled to the cabinet.“Basically, the policy datefor implementing the BTSconcept will come in 2015,”he said, pointing out thedecision will depend on factorsincluding the financialinstitutions’ preparedness tooffer loans to buyers basedon the concept.Chor also said the government,via the abandonedhousing rehabilitationprogramme, has successfullyrevived and obtainedCertificates of Fitness for 83projects involving more than15,000 units as of Sept 30,2011.For 2012, the governmentwill rehabilitate 1,270 abandonedhouses with a RM63million allocation.The Housing and LocalGovernment Ministry itselfhas rehabilitated 83 projectsnationwide out of the 167housing projects declaredabandoned since 2009 andthat has benefited 9,278housebuyers, Chor said.Of the other 84 projects,NEW STRAITS TIMES FRIDAY, SEPTEMBER 23, 2011 P23By Zoe PhoonTFocusBe partners in achieving safe citiesMalaysia ranks high on the 2010 Global Peace Index; let’s keep it uphe public can help thepolice prevent crimeby being conscious oftheir own safety. The publiccan also help by reportingcrime to the police becausesuch information is veryuseful.Here’s why: Under thecountry’s crime preventionplan, the internet-linkedSafe City MonitoringSystem (SCMS) introducedby the Housing and LocalGovernment Ministry(KPKT) integrates theoperations of the local government,police and citycouncils.With the exchange ofinformation between theseparties, the police canrespond immediately viathe Police Reporting Systemand identify the location ofthe crime with the help ofthe respective local council.Currently being used in42 police stations in crimeproneareas in 12 localcouncils nationwide, SCMSalso assists the police andlocal councils in determiningthe crime hotspots tobe monitored. CCTV camerasare used to monitorthese areas.For 2011, the governmenthas set aside RM72million for 151 localcouncils under the SafeCity Programme (SCP). ATresponsibility of KPKT andits Federal Departmentof Town and CountryPlanning, the SCP is beingcarried out in 12 crime hotspotsand involves the localcouncils in Kuala Lumpur;Petaling Jaya, Shah Alam,Subang Jaya, AmpangJaya, Klang and Selayangin Selangor; Johor Baru,Johor Baru Tengah and PasirGudang in Johor; as well asPenang and Seberang Prai.According to KPKT,RM64 million was spent oninstalling safety features tocombat street crime (snatchtheft, gang robbery withoutfirearms, robbery withoutfirearms) such as betterstreet lighting in housingareas, building pedestrianwalkways farther from roadsto deter snatch thefts andfixing traffic mirrors at strategiclocations.Results show the SCP hasbeen effective and helpedreduce the overall crime rateby 15 per cent and the streetcrime rate by 35 per centin 2010. In fact, the 35 percent decline is well above the20 per cent target set underthe national key results areaon reducing crime.The government hastargeted to further bringdown the overall crimeindex by five per cent thisyear and the street crimeindex by as much as 40 percent compared to 2009’s.Safe city concepthe Federal Department of Town andCountry Planning defines “Safe CityMalaysia” as a city that’s free from anyform of physical, social and mentalthreats, where communities are ableto live in peace and harmony in a wellprotected and conducive environment.All this relates to the overall quality oflife.The safe city concept’s objectives areto establish cities free from violencesuch as thefts, break-ins, snatch theftsand other crimes that lead to loss oflives and properties; free from naturaldisasters such as floods and landslides;free from social and moral decay likedrug addiction, white collar crime andcorruption; and free from indoor/outdooraccidents such as fires and onsiteor road accidents.It does not take into account the rootcauses of crimes such as breakdown inContinuous efforts tofight crime will includeinstalling better lightingon pedestrian bridges, inunderground tunnels andat bus stops in the 12 localcouncils.Of the RM 72 million,another RM3 million isfor enhancing the PoliceReporting System andGeographical InformationSystem pertaining to crimemapping.The remaining RM5 millionis for the second phaseof the project to set upanother 496 CCTV camerasin 24 local councils includingSabah and Sarawak.KPKT will spend a totalof RM240 million between2010 and 2012 to assistlocal councils to implementthe SCP. This includesinstalling CCTV cameras incrime hotspots countrywideidentified by the police.Of that, RM36 millionwas spent in 2010 whileRM102 million each is for2011 and 2012.A dedicated team willmonitor the CCTVs 24/7 atthe command centres.The allocation to KPKTis also part of the government’sinitiative to reducecrime and make the streetssafer.The government aimsto lower the overall crimeindex by 25 per cent by2015.the family and psychological issues ofcriminals.The Safe City Programme is tailormadeto prevent property crimes(snatch thefts, break-ins, motorcycleand car thefts) rather than violentcrimes and emphasises crime preventionthrough environmental design (CPTED)through measures such as separatingpedestrian walkways from motor vehiclelanes, erecting bollards, clearing concealedareas and cleaning up unkemptspaces, ensuring unobstructed views ofpublic walkways and lighting up crimeproneareas.For developers, the CPTEDImplementation Guide will be usefulduring preparation of any developmentprojects to ensure the safety featuresand aspects of crime preventionare incorporated at the planning anddesign stages.Chor says thepolicy date forimplementingthe BTS conceptwill come in2015.The Safe City Programme prevents property crimes such as break-ins, motorcycle and car thefts,snatch thefts and wayside robberies via measures such as separating pedestrians from motor vehicularlanes (above), fixing traffic mirrors at strategic locations, setting up CCTV cameras in crime hotspotsand installing better street lighting.FocusNEW STRAITS TIMES FRIDAY, SEPTEMBER 16, 2011the government is in themidst of rehabilitating 62while the balance of 22 arein the planning process forrehabilitation.Of the 40 abandonedprojects in Selangor, Chorsaid two have been revived,21 are being revived whileanother nine are in the planningprocess for rehabilitation.On the real property gainstax (RPGT) which will still beat only five per cent underBudget 2012 for propertiesheld and disposed of withinthree to five years, he saidthe measure sends a positivesignal to the market and toforeign investors who can seecontinuity in government policiesand its efforts to encouragegenuine investment andcurb speculative activities.However, for propertiesheld and disposed of withintwo years, the RPGT rate hasbeen raised to 10 per centfrom five per cent.“Prices are stable at themoment but the governmentmay step in if there are drasticjumps, say, when pricessurged from RM200,000 tobetween RM500,000 andRM700,000 in the secondarymarket.“The increase in RPGTis among the measures toensure prices are stable.“Uncontrolled speculativeactivities will put pressureon property prices and jeopardisethe ability of low- andmiddle-income earners toown homes,” Chor said,adding that the central bankwill ask financial institutionsnot to give out loans easily ifprices of homes are artificiallyjacked up.PPSPPA tells how it manages the enforcement of Act 672P16PropertyCCTVs efTheir use is part of Safe City PBy Zoe PhoonIFocusnstallation of CCTVs inphase two under the SafeCity Programme (SCP) – aresponsibility of the Housingand Local GovernmentMinistry (KPKT) and itsFederal Department of Townand Country Planning – isexpected to commence inFebruary 2012 and take ayear to complete.Currently, the draft tenderdocuments for the CCTVphase two project are 75 percent completed.Improvements to the conditionsin the contract andtechnical specifications havealso been made based onthe experience from the firstphase of the project.Advertisements for thetender for phase two of theproject are expected to beout later this month.The scope of the entireproject is to install a total of496 units of rented CCTVs in25 local authorities by 2013,said KPKT Minister DatukWira Chor Chee Heung.Traffic and crime beingmonitored 24/7 atthe Traffic and CCTVControl System Unitwhere the police wouldalert the local authoritywhen a crime occurredat a particular spot.Getting the ducks in a rowBy Zoe PhoonFirst of a l, the Solid Waste andPublic Cleansing ManagementAct 2007 (Act 672), which cameinto force early this month, makes itcompulsory for solid waste managementand public cleansing servicesproviders to register for licences toenable them to continue their servicesfor one year.These services are solid waste collection,public cleansing managementand solid waste infrastructureoperations.Enforcement by licensing wi lenable Solid Waste and PublicCleansing Corporation (PPSPPA) tomonitor and retrieve useful informationfrom the licence holders, its chiefexecutive officer Datuk Zaini Md Norexplained.He said PPSPPA has over 600trained enforcement officers atpresent to carry out their duties ofmonitoring, supervising and enforcingAct 672 and to ensure that theconcessionaire companies – SWMEnvironment Sdn Bhd, Alam FloraSdn Bhd and Environment IdamanSdn Bhd – render the required servicequality.The PPSPPA officers wi l undertakefo low-up action to investigate everycomplaint and have the authority totake action against offenders.Key performance indicators nism is already in place and concessionaireswhich failed to complyThe projected increase in theamount of solid waste generated to with any of the KPIs wi l be fined.30,000 tonnes daily in 2020 comparedto the current 24,000 tonnes Housing and Local GovernmentPPSPPA, under the purview of thedaily requires efficient management Ministry, was established inof solid waste and public cleansing 2008 under the Solid Waste andservices.Public Cleansing ManagementThese can only be delivered by the Corporation Act (Act 673) toconcessionaire companies complying administer Act 672.with the key performance indicators Zaini summed up: “Waste(KPIs) for every operation.requires proper management if weAccording to Zaini, KPIs wi l measurethe level of compliance in the ronment. Act 672 emphasises stra-want to maintain a healthy envi-provision of quality services by the tegic waste management planningconcessionaires.that adopts holistic implementationThe primary KPI refers to service by looking at how waste is managed– from the time it is disposedquality that delivers immediate andtangible outcome in terms of operations,environmental cleanliness and lection and transport before it isof into the bin to segregation, col-public health while the secondary disposed of at landfi ls.KPI involves service quality that may “The federal government isimpede the flow of operations and aware of the waste managementcause public inconvenience.issues and took the pre-emptive“The rakyat wi l notice a huge differencein their environment. For vise and manage waste co lectionstep to establish PPSPPA to super-example, before the enforcement in an integrated and standardisedof Act 672, the drains in some areas manner.were cleaned twice a year. But under “The effort to enhance managementof solid waste and publicthe Act, the concessionaire companieswi l now have to clean them cleansing is long-term planning asmonthly while garbage co lection wi l do any other rendered services.fo low strict co lection schedules. “In time, we hope to see an“The concessionaires need to enhanced service rendering qualitycome up with operational plans and that is more efficient and effective.schedules and PPSPPA monitors their We wi l need every party to beperformance based on the plans and involved in this nationwide effortschedules submitted monthly,” Zaini in ensuring a cleaner, healthier andsaid, noting that a monitoring mecha-sustainable country.”TheinstalleSeberaTaipingTeluk IGajahMalaccKluangKulai aJohor.Thein TemPahanDungKota KSandaKuchiUtaraSarawOfa totabeenthe Cis comSarawPerakMalaand TKedaThthe C12 mperioChect iWhat the publi“TZaini says that before theenforcement of Act 672, thedrains in some areas werecleaned twice a year. Underthe Act, the concessionairecompanies wi l now haveto clean them monthlywhile garbage co lectionwi l fo low strict co lectionschedules.he public can expect animprovement in the qualityof service provided by the concessionairecompanies. The change ismade possible through the key performanceindicators (KPIs) which areimposed on them,” said Solid Wasteand Public Cleansing ManagementCorporation (PPSPPA) chief executiveofficer Datuk Zaini Md Nor.According to him, they arerequired to fu ly comply with,among others, the service schedulesand co lection frequencies in collectingand transporting waste todesignated dumpsites.They must ensure that the bins areemptied completely and during theemptying process, waste around therefuse bins is picked up as we l.Furthermore, they are required toreplace existing compactors withnew ones of international standardcomplete with bin lifters. Theymust also supply 120-litre bins toa l premises free of charge. Theseactions are taken in stages.“While the KPIs provide animportant tool to enhance qualityof service, PPSPPA believes close collaborationand cooperation with theconcessionaires can provide the synergiceffect to ensure efat a l times. We also neethat services rendered aeffective and user-integZaini.“We also recognise thplaints can serve as anoavenue to improve theHence, we have a dedicbased public complaintsystem ca led E-Aduan.with the complaints sysalready exists in SWM ESdn Bhd, EnvironmentBhd and Alam Flora SdnHe noted E-Aduan ch49Kementerian PerumahanDan Kerajaan TempatanLaporan Tahunan 2011