ADB Toolkit: Unpacking the ADB — Khasi Version - Bank ...
ADB Toolkit: Unpacking the ADB — Khasi Version - Bank ...
ADB Toolkit: Unpacking the ADB — Khasi Version - Bank ...
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36 Ka <strong>ADB</strong>: Ka Lad ban kham sngewthuh ïa ka Asian Development <strong>Bank</strong><br />
Jai aïu hadien ba la mudui sha ka SPF (What happens after a complaint is filed with <strong>the</strong> SPF) ?<br />
1. Ka SPF ka buh jingthoh bad pynshisha ba ka la ïoh ki jingmudui (Registers and Acknowledges <strong>the</strong> Complaint)<br />
Shisien ba ka SPF ka la ïoh ki jingmudui, u/ka dei ban dei ban pyntip sha phi hapoh 7 sngi, lyngba ki jingthoh<br />
ba biang, ba u/ka la ïoh ïa ka jingmudui. Ka jingmudui la buh jingthoh ruh ha ka “Complaints Registry” (kot<br />
thoh jingmudui), kiba la phah sha ki nongpynïaid jong ka <strong>ADB</strong>, bad la buh ha ka website (internet) jong ka<br />
SPF.<br />
2. Ka SPF ka rai ba la ka jingmudui ki long ki ba donhok (Determines if <strong>the</strong> Complaint is Eligible)<br />
Ka SPF ka don 21 sngi na duh ka por ba ki ïoh ïa ka jingmudui ban rai ba ka don hok ne em (shong katkum<br />
ki jingkdew ba la buh ha ka “mano ba don hok bad ba i bit ne em” (“Who is Eligible?”). Ha ka ban rai lada<br />
don hok ne em, ka SPF ka khmih bniah ïa ki dulir jong ka projek ha ki ophis khlieh duh jong ka <strong>ADB</strong> (<strong>ADB</strong>’s<br />
headquarters) bad ka lah ruh ban leitjngoh ïa ki jaka ban ïakynduh markhmat bad ki nongmudui. Lada ka<br />
SPF ka shem ba ki jingmudui kim long kiba don hok, ïa u/ka yn sa pyntip lyngba ki jingthoh ba biang bad ka<br />
daw jong ka jingkyntait, bad ruh yn sa pyntip sha ki nongmudui ba ki lah ban mudui bad ka CRP.<br />
3. Ka SPF ka khmih bniah ïa jingmudui bad ai jingmut ïa ki lad ban weng ïa ki jingeh/diengpynkiang. (Reviews<br />
<strong>the</strong> Complaint and Proposes a Problem- Solving Method)<br />
Lada ka SPF ka shim ïa ki jingmudui, ki sdang ban khmih bniah bha ïa kine ki jingmudui da ka ba leit jngoh<br />
ïa ki jaka ba ka projek ka pyntreikam, kylli bad ïakren bad baroh kito ki ba donkti ha ka projek (ki nongmudui,<br />
nongpyntrei ïa ka projek, ka sorkar ba shimram bad ki nongtrei na <strong>ADB</strong>), bad ruh khmih bniah ïa ki dulir jong<br />
ka projek. Hamar ba dang khmih bniah, ka SPF kan <strong>the</strong>w kiei kita ki diengpynkiang kiba ka shem bad kan ai<br />
jingmut kumno lah ban weng ïa kine ki diengpynkiang kiba ki nongmudui la phah. 16 U/ka kin thoh ïa ka<br />
jingshem jong u/ka ryngkat bad ki jingai jingmut sha ka Review and Assessment Report 17 . Ïa kane yn phah<br />
sha kito ki nongmudui, ki tnat treikam jong ka <strong>ADB</strong> kiba ïadei bad kane, bad sha u/ka President jong ka<br />
<strong>ADB</strong>.<br />
Ha kane ka por, u/ka nongmudui u don 7 sngi ban jied ïa ki ar tylli ki lad. Lada kim sngew tynnad ne sngew<br />
hun bad ka jingai jingmut jong ka SPF, ki lah ban mih noh na ka jingïasyllok (consultation) bad thoh ki<br />
jingmudui sha ka CRP. Lada ki hun ïa kiei kiba ka SPF ka tyrwa bad ai jingmut, ki lah ban nang shong ha ki<br />
kyrdan jong ka jingïasyllok.<br />
4. ïa ki jingkynthoh jong ki nongmudui bad ki nongtrei jong ka <strong>ADB</strong> halor ki jingtyrwa jong ka SPF; ka SPF ka<br />
phah ïa ki jingtyrwa ba khatduh (final proposa) sha u President jong ka <strong>ADB</strong> na ka bynta ka jingmynjur jong<br />
u/ka.<br />
Lada ki nongmudui ki kwah ban ïai bteng bad ka kyrdan jingïasyllok, baroh ar- u/ka nongmudui bad ka tnat<br />
ba dei peit ïa ki jingpyntreikam jong ka <strong>ADB</strong> (<strong>ADB</strong> operations department) ki don 14 sngi ban phah ïa ki<br />
jingkynthoh sha ka jingtyrwa jong ka SPF. Nangta ka SPF kan sa shim ïa kine ki jingkynthoh na ka bynta ban<br />
pynkhreh ïa ka jingtyrwa ba khatduh, ha kaba u/ka phah sha u/ka President jong ka <strong>ADB</strong> na ka bynta ban<br />
mynjur. Lada u President u mynjur, ïa ki jingtyrwa jong ka SPF kan sdang ban pyntreikam.<br />
5. jingpyntreikam ïa ki ïa ki lad ban weng ïa ki jingeh/diengpynkiang. (Implementation of Problem-Solving<br />
Method)<br />
Ka surok treikam (Course of Action) la pyntreikam, ha kaba la buh ïa ki kyndon jingmynjur jong ki arliang<br />
mamla ha ka ban weng ïa ki jingeh/diengpynkiangkiba don ha ka jingmudui. Ka Kaiphot jinglong jingman<br />
jong ki surok treikam (course of Action) la pyllait paidbah lada baroh ar mamla ki mynjur. Ha ka por ba dang<br />
pyntreikam ia ka SPF, ki nongmudui ki laitluid ban mih noh na ka jingïasyllok ha kano kano ka por lada ki<br />
sngew ba kim hun, bad ki lah ban phah biang ïa ki jingmudui sha ka CRP. Ka long kaba kongsan ban tip ba<br />
lada don kino kino ki mamla, laitnoh ka SPF, kiba donkti lang ha ka jingïasyllok, ki nongmudui ki lah ban<br />
mih noh na kane ka jingïakren ha kano kano ka por lada kim sngew hun satia.