JENN-AIR® 30" AND 36" (76.2 CM AND 91.4 CM) TOUCH ...

JENN-AIR® 30" AND 36" (76.2 CM AND 91.4 CM) TOUCH ... JENN-AIR® 30" AND 36" (76.2 CM AND 91.4 CM) TOUCH ...

12.07.2015 Views

Before calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.12In the U.S.A.If the problem is not due to one of the items listed in the“Troubleshooting” section…Call the dealer from whom your appliance was purchased, or callJenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate anauthorized service company. When calling, please know thepurchase date and the complete model and serial number of yourappliance. Be sure to retain proof of purchase to verify warrantystatus.If the dealer or service company cannot resolve your problem,write to:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Web address: www.jennair.comOr call: 1-800-JENNAIR (1-800-536-6247)U.S. customers using TTY for deaf, hearing impaired or speechimpaired, call: 1-800-688-2080.NOTE: When writing or calling about a service problem, pleaseinclude the following information:1. Your name, address and daytime telephone number.2. Appliance model number and serial number.3. Name and address of your dealer or servicer.4. A clear description of the problem you are having.5. Proof of purchase (sales receipt).User’s guides, service manuals and parts information areavailable from Jenn-Air Brand Home Appliances, CustomereXperience Center.ASSISTANCE OR SERVICECooktop Cleaner(ceramic glass models)Order Part Number 31464Cooktop Protectant(ceramic glass models)Order Part Number 31463Cooktop Scraper(ceramic glass models)Order Part Number WA906BAccessoriesStainless Steel Cleaner and Polish(stainless steel models)Order Part Number 31462All-Purpose Appliance CleanerOrder Part Number 31682Replacement Grease FilterOrder Part Number W10240990Optional Jenn-Air ® Duct Free Filter Accessory Kit(for models JED3430, JED3536, JED4430, JED4536, JGD3430and JGD3536)Order Part Number JDA7000WXOptional Jenn-Air ® Duct Free Replacement FilterOrder Part Number JDA8000WXIn CanadaIf the problem is not due to one of the items listed in the“Troubleshooting” section…Call the dealer from whom your appliance was purchased, or callJenn-Air at 1-800-807-6777 to locate an authorized servicecompany. When calling, please know the purchase date and thecomplete model and serial number of your appliance. Be sure toretain proof of purchase to verify warranty status.If the dealer or service company cannot resolve your problem,write to:Jenn-Air Brand Home AppliancesCustomer eXperience Centre1901 Minnesota CourtMississauga, ON L5N 3A7Web address: www.jennair.caOr call: 1-800-807-6777.NOTE: When writing or calling about a service problem, pleaseinclude the following information:1. Your name, address and daytime telephone number.2. Appliance model number and serial number.3. Name and address of your dealer or servicer.4. A clear description of the problem you are having.5. Proof of purchase (sales receipt).User’s guides, service manuals and parts information areavailable from Jenn-Air Brand Home Appliances, CustomereXperience Centre.

JENN-AIR ® COOKING APPLIANCE WARRANTYLIMITED WARRANTYFor one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to orfurnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factoryspecified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designatedservice company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is usedin the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof oforiginal purchase date is required to obtain service under this limited warranty.SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTSIn the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructionsattached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to theproduct) if defective in materials or workmanship:■ Electric element■ Electronic controls■■Touch Pad and microprocessorGlass ceramic cooktop: if due to thermal breakageITEMS EXCLUDED FROM WARRANTYThis limited warranty does not cover:1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace orrepair house fuses, or to correct house wiring or plumbing.2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warrantycoverage.3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that iscontrary to published user or operator instructions and/or installation instructions.4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not inaccordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damageresults from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.6. Any food loss due to refrigerator or freezer product failures.7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to berepaired in the home and only in-home service is covered by this warranty.8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by anauthorized Jenn-Air servicer is not available.10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordancewith published installation instructions.11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warrantyis void if the factory applied serial number has been altered or removed from your major appliance.The cost of repair or replacement under these excluded circumstances shall be borne by the customer.DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIESCUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDEDHEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTALOR CONSEQUENTIAL DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OFINCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVESYOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCETO PROVINCE.If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may findadditional help by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call 1-800-536-6247. In Canada,call 1-800-807-6777. 6/09■■Magnetron tubeSealed gas burners13

<strong>JENN</strong>-AIR ® COOKING APPLIANCE WARRANTYLIMITED WARRANTYFor one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to orfurnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will pay for factoryspecified parts and repair labor to correct defects in materials or workmanship. Service must be provided by a Jenn-Air designatedservice company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is usedin the country in which it was purchased. Outside the 50 United States and Canada, this limited warranty does not apply. Proof oforiginal purchase date is required to obtain service under this limited warranty.SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTSIn the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructionsattached to or furnished with the product, Jenn-Air will pay for factory specified parts for the following components (if applicable to theproduct) if defective in materials or workmanship:■ Electric element■ Electronic controls■■Touch Pad and microprocessorGlass ceramic cooktop: if due to thermal breakageITEMS EXCLUDED FROM WARRANTYThis limited warranty does not cover:1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace orrepair house fuses, or to correct house wiring or plumbing.2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warrantycoverage.3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that iscontrary to published user or operator instructions and/or installation instructions.4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not inaccordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damageresults from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.6. Any food loss due to refrigerator or freezer product failures.7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to berepaired in the home and only in-home service is covered by this warranty.8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by anauthorized Jenn-Air servicer is not available.10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordancewith published installation instructions.11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warrantyis void if the factory applied serial number has been altered or removed from your major appliance.The cost of repair or replacement under these excluded circumstances shall be borne by the customer.DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIESCUSTOMER'S SOLE <strong>AND</strong> EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDEDHEREIN. IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. <strong>JENN</strong>-AIR SHALL NOT BE LIABLE FOR INCIDENTALOR CONSEQUENTIAL DAMAGES. SOME STATES <strong>AND</strong> PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OFINCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVESYOU SPECIFIC LEGAL RIGHTS, <strong>AND</strong> YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCETO PROVINCE.If outside the 50 United States and Canada, contact your authorized Jenn-Air dealer to determine if another warranty applies.If you need service, first see the “Troubleshooting” section of the Use & Care Guide. After checking “Troubleshooting,” you may findadditional help by checking the “Assistance or Service” section or by calling Jenn-Air. In the U.S.A., call 1-800-536-6247. In Canada,call 1-800-807-6777. 6/09■■Magnetron tubeSealed gas burners13

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