Ramsey Winch Company

Troubleshooting GuideCondition Possible Cause CorrectionMOTOR RUNS IN ONLYONE DIRECTIONDefective or stucksolenoidJar each solenoid to free contacts. Check each solenoidby applying the appropriate voltage (12 or 24 volts) to coilterminal (it should make an audible click when energized).Defective remote controlswitchDisengage winch clutch, remove remote control switchplug from the socket and jump pins at 8 and 4 o'clock.Motor should run. Jump pins at 8 and 10 o'clock. Motorshould run.MOTOR RUNSEXTREMELY HOTLong period of operation Cooling off periods are essential to prevent overheating.Insufficient batteryCheck battery terminal voltage (for each battery) underload. If 10 volts or less, replace or parallel another batteryto it.MOTOR RUNS, BUTWITH INSUFFICIENTPOWER, OR WITH LOWLINE SPEED.Bad connectionInsufficient chargingsystemMOTOR RUNS, BUT Clutch not engagedDRUM DOES NOT TURNCheck battery cable for corrosion; clean and grease.Replace with larger capacity charging systemIf clutch engaged but symptom still exists, it will benecessary to disassemble winch to determine cause andrepair.MOTOR WILL NOTOPERATEDefective or stucksolenoidDefective remote controlswitchDefective motorLoose ConnectionsJar each solenoid to free contacts. Check each solenoidby applying the appropriate voltage (12 or 24 volts) to coilterminal (it should make an audible click when energized).Disengage winch clutch, remove remote control switchplug from the socket and jump pins at 8 and 4 o'clock.Motor should run. Jump pins at 8 and 10 o'clock. Motorshould run.If solenoids operate, check for voltage at armature post;replace motor.Tighten connections on bottom side of hood and onmotor.MOTOR WATERDAMAGEDSubmerged in water orwater from high pressurecar washAllow to drain and dry thoroughly, then run motor withoutload in short bursts to dry windings.10