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Please revise this list before calling the service. It might save you time and money. This list includes frequent complaints that are<br />
not arising from defective workmanship or material usage.<br />
Complaint Possible Reason Solution<br />
Freezing of the food in the<br />
bottom drawer (crisper /<br />
zero degree<br />
compartment) of the<br />
fridge compartment.<br />
Ambient temperature is very low (around or lower<br />
than 10 ºC)<br />
• Switching the adjustment slider to the crisper position.<br />
• Moving the vegetables from this compartment to the upper<br />
crisper.<br />
• Crystallization on the outer surfaces of foodstuff such as meat<br />
is normal.<br />
• This is normal if the adjustment slider is at 0ºC position.<br />
Sweat at the side wall of the<br />
fresh food. (This affects the<br />
cooling performance of the<br />
refrigerator. Wipe the<br />
condensation using a dry<br />
cloth.)<br />
• Very cold ambient conditions.<br />
• Frequent opening an closing of the door.<br />
• Highly humid ambient conditions.<br />
• Storage of food containing liquid in open<br />
containers.<br />
• Leaving the door ajar.<br />
• Switching the thermostat to a colder degree.<br />
(2 or 4 ºC)<br />
• Decreasing the time the door left open or using it less frequently.<br />
• Covering the food stored in open containers with cover or stretch<br />
film.<br />
Compressor is<br />
not running<br />
The fridge is in defrost cycle.<br />
It is not plugged into the socket.<br />
This is normal for a full-automatically defrosting refrigerator.<br />
Defrosting cycle occurs periodically.<br />
Be sure that the plug is properly fit into the socket.<br />
The fridge is running<br />
frequently or for a long<br />
time.<br />
There is a power failure. Check the lights of the<br />
house to see if there is power.<br />
Your new refrigerator may be wider than the<br />
previous one.<br />
The room or the outside temperature may be high.<br />
The refrigerator might have been unplugged recently.<br />
Large amounts of hot food might have been<br />
put in the refrigerator recently.<br />
Doors might have been opened frequently or left<br />
ajar for a long time.<br />
Freezer or fridge compartment door might have<br />
been left ajar.<br />
Please call for an electrician.<br />
This is quite normal. Wider and more efficient refrigerators<br />
operate for longer times.<br />
Such running of the refrigerator under these conditions is quite<br />
normal.<br />
Cooling down of the refrigerator completely may last for a couple<br />
of hours.<br />
Hot food causes longer running of the refrigerator until<br />
they reach the desired temperature.<br />
The warm air that has entered into the refrigerator causes the<br />
refrigerator to run for longer periods. Open the doors less frequently.<br />
Be sure that the doors are at the same level. Ensure that the food<br />
and containers are not blocking the doors. Check for opening and<br />
closing of the doors at places where the problem occurs.<br />
19 EN