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Télécharger le rapport (152 p.) - KCE

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90 Urgences <strong>KCE</strong> reports vol. 19B<br />

FIRST AUTHOR-<br />

YR-CTRY.<br />

GIESEN P.-<br />

2002-NL.<br />

GILL J.M.-<br />

2000-USA.<br />

HALLAM L.-<br />

1994-UK.<br />

HALLAM L.-<br />

1994-UK.<br />

HORROCKS S.-<br />

2002-UK.<br />

TYPE STUDY OBJECTIVE(S) METHOD(S) RESULTS DISCUSSION<br />

Case control<br />

study with semiquantitative<br />

questionnaire.<br />

Cross-sectional<br />

study in a 100%<br />

samp<strong>le</strong> of<br />

Medicaid<br />

patients.<br />

Te<strong>le</strong>phone<br />

survey to health<br />

authorities in<br />

UK.<br />

Systematic<br />

review of<br />

published data.<br />

Systematic<br />

review of RCT<br />

and prosp.<br />

observational<br />

studies.<br />

Studying the impact of a central GPcoop.<br />

for the GPÊs.<br />

Examining whether continuity of care<br />

with 1 healthcare provider is<br />

associated with the number of EDvisits.<br />

Determining the use and organisation<br />

of out of hours services in primary<br />

care.<br />

Study of the PC outside working<br />

hours<br />

DETERMINING WHETHER NURSE PRACT.<br />

CAN PROVIDE EQUIVALENT CARE AS<br />

DOCTORS IN A PC SETTING.<br />

Questionnaire analysis, comparing GPÊs<br />

yes or no participating in a GPCO.For<br />

the participants a comparaison was also<br />

made before and after the start of the<br />

GPCO.<br />

Multivariate analysis of the usual<br />

provider continuity index<br />

Related to the no,1 ,multip<strong>le</strong> ED visits in<br />

Medicaid pats from 0 to 64 yrs.<br />

Tel. recording of the rate of use of out<br />

of hours care, provision methods, ro<strong>le</strong> of<br />

authorities.<br />

Research and review of published data<br />

according to GP-arrangements, need and<br />

demand for out-of hrs care,<br />

inappropriate ED-use.<br />

Cochrane control<strong>le</strong>d trials register.<br />

Inclusion of RCT Âand obs.studies<br />

related to pat. satisfaction, health status,<br />

costs, process of care.<br />

Workload decreases for participants(to 80%).-<br />

Less deputising to other services-Quality of<br />

family life improves.-Harassment by agressive<br />

pats. decreases.<br />

Continuity is significantly associated with a lower<br />

likelihood of making a sing<strong>le</strong> ED visit and even<br />

more strongly with a lower likelihood of making<br />

multip<strong>le</strong> ED visits.<br />

12-25 % of authorities were unab<strong>le</strong> to answer<br />

key questions because of lacking info.Mean of<br />

night visits/pats/yr was 35 %..<br />

Few suggestions of innovative schemes of PC<br />

dealing with ED calls.-Models proposed: nursing<br />

triage, GP-coop., commercial deputising services,<br />

walk-in centres are not yet experienced, altough<br />

an increasing demand by GPs.<br />

Included st.: 11 trials and 23 obs. studies.More<br />

pat satisf. With nurses, no differences in health<br />

status, more investigations don eby nursepract.,<br />

no differences in prescriptions, return consults,<br />

referrals.<br />

A GPCO has a real benefit for<br />

PC,and this cooperative spurs<br />

the further integration of GPÊs<br />

with the ED. This is a second<br />

desirab<strong>le</strong> step,but first the<br />

GPCO has to be well<br />

organised.<br />

High provider continuity is<br />

associated with lower ED use<br />

fot the Medicaid peop<strong>le</strong>.·<br />

Financial incentives like lower<br />

co-payments fotr pats with 1<br />

regular provider would<br />

encourage this instead of not<br />

warranted ED visits.<br />

Without good info systems<br />

family health authorities will<br />

not be ab<strong>le</strong> to monitor the<br />

effect on quality and<br />

cost/effectiveness of care.<br />

Further research is<br />

worthwhi<strong>le</strong> and needs to be<br />

evaluated before being<br />

adopted in public health.<br />

Increasing availability of nurse<br />

pract. in PC settings can <strong>le</strong>ad<br />

to high <strong>le</strong>vels of pat.<br />

satisfaction and high quality of<br />

care.

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