BigTel 200/202 - Action On Hearing Loss

Appendix
Menu Structure
Phonebook
Handset Ring Tone External
Internal
Ringer Volume
Handset Name
Keypad Beep
Contrast
Auto Talk
Backlight Time
Confirm Beep
Select Base
Language
Registration
Boost On
Base Settings Ring Tone
Ringer Volume
Dial Mode Tone / Pulse
Recall Short / Long
System PIN
Time Set Alarm
Date and Time
Set Time Format
Tools Appointment
Stop Watch
Helpline UK 0844 800 6503
(See page 45 for costs and hours of operation)
APPENDIX
Help and support / Troubleshooting guide
Helpline
If you need some help and you’re in the UK, please first check
and see if your problem can be solved using the troubleshooting
guide below. If it can’t , please call us on 0844 800 6503
(using a UK landline, at the time of going to print: calls cost 6p
for connection charge and then 5p a minute. Mobile costs may
vary). Lines are open Monday to Friday, 9am to 5pm, excluding
public holidays. If you’ve a claim on your 2-year guarantee,
please contact your supplier.
☞ Some issues may simply be resolved by disconnecting the
power to the unit. In such instances the power to the main base
station should be switched off and batteries in the handset should
also be removed for about 20 minutes. After which reconnect
everything to determine if this has resolved the issue.
I can’t make phone calls
• Make sure the phone cable is connected properly. If it is,
there may be a fault. Please make sure you’re using the
phone cable that came with your phone.
• Check power’s plugged in, switched on and working.
• Make sure you aren’t too far from the base (in ideal conditions,
it should work up to 300 metres outdoors and up to 50
metres indoors).
• Test the phone line and socket by using another phone.
45