Respuestas recibidas sin formulario I - II- III

Drivers with chauffeur’s licenses must serve passengers with service dogs.
Cincinnati: App must provide a link, app link, or phone number for local accessible service
providers.
Colorado: A passenger’s disability may not result in them being charged more for service.
Drivers may not refuse to transport service animals. If a driver is unable to transport a
customer’s mobility equipment, they must refer them to another driver or transportation
service provider who can.
Columbus: Apps must include a mechanism whereby an available driver may be contacted
and asked whether or not their vehicle can accommodate an individual with disabilities.
Dallas: Operating authorities are required to state on their website that wheelchair
accessible vehicles are available upon request.
Wheelchair accessible service may not have a higher rate than non-­‐accessible service. When
a wheelchair accessible vehicle is requested, the company that fielded the request must
cause one to be provided, without unreasonable delay.
DC: Companies are required to produce a report detailing how they intend to increase
access to wheelchair accessible service. They also must ensure that their websites and apps
are usable by the blind, visually impaired, deaf, and hard of hearing.
No additional charges may be levied on the disabled, in the course of accommodating them.
If a wheelchair cannot fit into a vehicle, then no cancellation fee maybe charged.
Drivers must be trained in how to load and unload wheelchairs and in how to treat disabled
passengers with courtesy and respect.
Houston: All permittees and registrants (this covers TNCs) are required to provide
“consistent and equivalent service” to the disabled. Failing to do so can result in revocation
or suspension of licenses / permits.
If a TNC cannot provide accessible service to a passenger, it must direct them to a licensed
provider that can.
Illinois: TNC drivers must comply with all applicable laws regarding the accommodation of
service animals.
Disabled customers cannot be charged more for TNC service as a result of their disabilities.
If a TNC cannot provide accessible service to a passenger, it must direct them to an alternate
provider, if one is available.
Oklahoma City: Drivers are required to assist passengers who use wheelchairs, but are not
required to carry or lift them. Drivers are also required to assist with the assembly and
disassembly of wheelchairs, so long as tools are not required. Additional fees may not be