EL MUNDO hOy. GESTIÃN DE LA DIVERSIDAD. UN IMPERATIVO ...
EL MUNDO hOy. GESTIÃN DE LA DIVERSIDAD. UN IMPERATIVO ... EL MUNDO hOy. GESTIÃN DE LA DIVERSIDAD. UN IMPERATIVO ...
The Successful Adaptation of Expatriates and the Intercultural... concluded that all the persons sent to a foreign country to work have to adapt to the job, to the interaction with local people and to the general environment (Black and Stephens, 1989). Since there has so far been no information about research carried out with Latin American expatriates and specifically in Mexico to confirm if the three dimensions of the adaptation of the expatriates are valid for the sample of expatriates Ex-A-Tec in this research we put forward the following hypothesis. Figure 1 Expatriate’s Adaptation Model Figure 1. Expatriate’s Expatriate’s Adaptation Adaptation Model Model Adaptation Factors DURING the Assignment Personal Factors Expatriate’s adaptation General Characteristics Language Fluency General Adaptation Intercultural Communicative Competence Cultural Distance Social Adaptation Job Adaptation Parental Demand Family Factors Family Cohesion Organisatonal FActors Salary Package Company Support Assignment’s Vector Cultural Training Job Factor Work Inducement Rol e Clarity Source: Own Sources (adapted from Black et al, 1991) H1: The adaptation Source: Own Sources of the (adapted expatriate from Black to et the al, 1991) international assignment is a construct which includes three different sides: general, social and job adaptation. From the initial adaptation model (Black et al., 1991), different authors have been adding to the list of factors that are involved in the expatriate’s cultural adaptation (Arthur and Bennet, 1995; Cerdin, 1999; Shaffer et al., 1999; Parker and McEvoy, 1993; Selmer, 149 1998) during the international assignment. Nevertheless, researchers keep confirming the 8
INTERNAcionaLIZACIÓN Y CAPITAL HUMANO 4. Intercultural Communicative Competence From the different factors that are involved in the expatriate’s adaptation during the assignment we decided to analyse the intercultural communicative competence, so as to find out whether this competence has an influence on the expatriate’s adaptation or not. According to Hutchings (2003), due to business globalization and the increase of international governmental and non governmental contacts over the last twenty years, this competence is currently more important than ever for the daily operation of the international business of the different subsidiaries all over the world. When trying to define the term intercultural communicative competence, we found a great variety of definitions and we decided to consider the definition quoted by Iglesias (2003). The definition of intercultural communicative competence’ is therefore for our purposes «the personal skills which allow each individual to act in a suitable and flexible way when facing the actions, attitudes and expectations of persons belonging to other cultures» 6 . This includes the knowledge of the language and cultural differences between both cultures, one’s own culture and the new one, the ability to solve intercultural problems and the necessary interpersonal skills, as well as being able to maintain one’s own identity in the mediation process between cultures, (faith, attitudes, knowledge and skills). Chen and Starosta (1996) think that the people who want to live and work in the new global village must develop an intercultural communicative competence. Chen has been studying since the end of the 80s the intercultural communicative competence from the theoretical point of view, the construct and its different dimensions, as well as from the empirical point of view and how to measure it. The said construct has been classified into three different forms: intercultural competence, intercultural feeling and intercultural awareness. Studying the model of intercultural communicative competence developed by Chen and Starosta (1996), we see that this competence is seen as a big umbrella that covers cognitive, affective and behavioural skills. (Vilà, 2002). 6 Iglesias, I. (2003), Building intercultural competence on beliefs, knowledge and skills. Universidad de Oviedo, [http://www.aulaintercultural.org/IMG/pdf/Isabel_Iglesias.pdf ] looke up in November 2006. 150
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The Successful Adaptation of Expatriates and the Intercultural...<br />
concluded that all the persons sent to a foreign country to work have to<br />
adapt to the job, to the interaction with local people and to the general<br />
environment (Black and Stephens, 1989).<br />
Since there has so far been no information about research carried<br />
out with Latin American expatriates and specifically in Mexico to confirm<br />
if the three dimensions of the adaptation of the expatriates are<br />
valid for the sample of expatriates Ex-A-Tec in this research we put<br />
forward the following hypothesis.<br />
Figure 1 Expatriate’s Adaptation Model<br />
Figure 1.<br />
Expatriate’s Expatriate’s Adaptation Adaptation Model Model<br />
Adaptation Factors DURING the Assignment<br />
Personal Factors<br />
Expatriate’s adaptation<br />
General<br />
Characteristics<br />
Language<br />
Fluency<br />
General Adaptation<br />
Intercultural<br />
Communicative<br />
Competence<br />
Cultural<br />
Distance<br />
Social Adaptation<br />
Job Adaptation<br />
Parental<br />
Demand<br />
Family Factors<br />
Family<br />
Cohesion<br />
Organisatonal FActors<br />
Salary<br />
Package<br />
Company<br />
Support<br />
Assignment’s<br />
Vector<br />
Cultural<br />
Training<br />
Job Factor<br />
Work<br />
Inducement<br />
Rol e<br />
Clarity<br />
Source: Own Sources (adapted from Black et al, 1991)<br />
H1: The adaptation Source: Own Sources of the (adapted expatriate from Black to et the al, 1991) international assignment<br />
is a construct which includes three different sides: general, social and job<br />
adaptation.<br />
From the initial adaptation model (Black et al., 1991), different authors have been adding<br />
to the list of factors that are involved in the expatriate’s cultural adaptation (Arthur and<br />
Bennet, 1995; Cerdin, 1999; Shaffer et al., 1999; Parker and McEvoy, 1993; Selmer,<br />
149<br />
1998) during the international assignment. Nevertheless, researchers keep confirming the<br />
8