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EL MUNDO hOy. GESTIÓN DE LA DIVERSIDAD. UN IMPERATIVO ...

EL MUNDO hOy. GESTIÓN DE LA DIVERSIDAD. UN IMPERATIVO ...

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INTERNAcionaLIZACIÓN Y CAPITAL HUMANO<br />

The GMAC 2003/2004 also asked the participants to evaluate the<br />

factors that are «frequently, sometimes or never» responsible for the failure<br />

of the assignment.<br />

It is obvious from Figure 1 that the most important factors in the<br />

failure of the assignment are those related, on the one hand, with the<br />

selection process and expatriate training, poor selection criteria (84%),<br />

lack of clear expectations (71%), adaptation failure (71%) and poor<br />

performance. (69%) and on the other hand, if we add the answers «frequently»<br />

and «sometimes» the factors derived from the situation of the<br />

expatriate’s family are shown to be the most important factors for failure,<br />

i.e. the lack of satisfaction of the expatriate’s spouse (90%), and other<br />

family problems (92%). Factors such as the salary and safety and guarantees<br />

appear to be the least significant when considering the reasons<br />

for the failure of the assignment.<br />

Figure 1. Obtained and translated from Global Relocation Services 2003/2004, GMAC<br />

2004, Figure p. 56 1.<br />

Obtained and translated from Global Relocation<br />

Services 2003/2004, GMAC 2004, p. 56<br />

Reasons for assignment failure<br />

Partner’s dissatisfaction<br />

Other family problems<br />

Lack of adaptation<br />

Poor performance<br />

Lack of knowledge of job expectations<br />

Living Standards<br />

Never<br />

Sometimes<br />

Frequently<br />

Poor Candidate selection<br />

Lack of satisfaction with<br />

salary<br />

Safety and guarantees<br />

0 20 40 60 80 100<br />

Source: Own Sources<br />

Source: Own Sources<br />

So as to understand the reasons behind the high rate of failure for<br />

the expatriate, Gómez-Mejía et al. (2001) identify six factors which<br />

So contribute as to understand to the the majority reasons behind of failures: the high career rate of stagnation failure for the of expatriate, the expatriate Gómez-<br />

Mejía within et al. the (2001) company; identify cultural six factors shock which derived contribute from to the cultural majority confrontation<br />

of failures: career<br />

stagnation and misunderstandings; of the expatriate within poor the or company; complete cultural lack of shock previous derived training from cultural of<br />

confrontation and misunderstandings; poor or complete lack of previous training of the<br />

expatriate and an excess of prioritization of technical skills, leaving aside other factors<br />

146<br />

such as considering expatriation a form of getting rid of an unwanted employee, or family<br />

problems such as spouse’s or children’s maladjustment, spouse’s career expectations,<br />

elderly parents and so on.<br />

According to Schell (1994), President of the relocation services agency Windham<br />

International in New York, “the recruitment process is faulty in nature … Assignments

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