2010 Vol. 4 Num. 1 - GCG: Revista de Globalización, Competitividad ...
2010 Vol. 4 Num. 1 - GCG: Revista de Globalización, Competitividad ...
2010 Vol. 4 Num. 1 - GCG: Revista de Globalización, Competitividad ...
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
90<br />
autores<br />
Cristian Salazar C. 1<br />
Académico Instituto<br />
<strong>de</strong> Administración,<br />
Universidad Austral<br />
<strong>de</strong> Chile<br />
cristiansalazar@<br />
uach.cl<br />
Pamela Fernán<strong>de</strong>z-<br />
Tejeda<br />
Ingeniero Comercial,<br />
Universidad Austral<br />
<strong>de</strong> Chile<br />
pamela.fernan<strong>de</strong>z@<br />
alumnos.uach.cl<br />
Paula Ubeda-<br />
Medina<br />
Ingeniero Comercial,<br />
Universidad Austral<br />
<strong>de</strong> Chile<br />
paula.ubeda@<br />
gmail.com<br />
E-Government Local: “Análisis<br />
<strong>de</strong> las conexiones a internet y <strong>de</strong><br />
los presupuestos municipales en el<br />
<strong>de</strong>sarrollo <strong>de</strong> e-servicios” *<br />
ÁREA: 1<br />
TIPO: Caso<br />
E-local government: “analysis of Internet connections and local government’s budgets for<br />
e-services <strong>de</strong>velopment”<br />
e-Administração Local: “Análise das ligações à Internet e dos orçamentos municipais no<br />
<strong>de</strong>senvolvimento <strong>de</strong> e-serviços”<br />
La investigación realizada tuvo como objetivo general i<strong>de</strong>ntificar el nivel <strong>de</strong> <strong>de</strong>sarrollo <strong>de</strong> los e-<br />
servicios, en el entorno municipal <strong>de</strong> la Región <strong>de</strong> Los Ríos, ubicada al sur <strong>de</strong> Chile. Para lograr<br />
<strong>de</strong>terminar el nivel <strong>de</strong> <strong>de</strong>sarrollo <strong>de</strong> los e-servicios, se utilizó un mo<strong>de</strong>lo diseñado y aplicado en el<br />
entorno municipal español, el cual medía este <strong>de</strong>sarrollo a través <strong>de</strong>l índice e-Valor. Se concluyó<br />
que el número <strong>de</strong> conexiones a Internet y el presupuesto comunal, no son factores <strong>de</strong>terminantes<br />
<strong>de</strong>l nivel <strong>de</strong> <strong>de</strong>sarrollo <strong>de</strong> los e-servicios estudiados.<br />
The research aimed to i<strong>de</strong>ntify the <strong>de</strong>velopment level of e-services in the municipal environment in the region of Los<br />
Ríos, located in south of Chile. To <strong>de</strong>termine the <strong>de</strong>velopment level of e-services, a mo<strong>de</strong>l was <strong>de</strong>signed and applied to<br />
measure them in the a spanish style municipal environment. This mo<strong>de</strong>l measured the local governments <strong>de</strong>velopment<br />
through the e-Value in<strong>de</strong>x level. It was conclu<strong>de</strong>d that the number of Internet connections and the budget, are not<br />
<strong>de</strong>terminants of the <strong>de</strong>velopment level of e-services which were studied.<br />
1. Autor <strong>de</strong> contacto:<br />
Instituto <strong>de</strong> Administración;<br />
Casa 27;<br />
Universidad Austral <strong>de</strong><br />
Chile; Campus Isla Teja;<br />
Código postal: 5110566<br />
VALDIVIA; CHILE<br />
A investigação realizada teve como objectivo geral i<strong>de</strong>ntificar o nível <strong>de</strong> <strong>de</strong>senvolvimento dos e-serviços no ambiente<br />
municipal da Região <strong>de</strong> Los Ríos, localizada no sul do Chile. Para conseguir <strong>de</strong>terminar o nível <strong>de</strong> <strong>de</strong>senvolvimento<br />
dos e-serviços, foi utilizado um mo<strong>de</strong>lo concebido e aplicado no ambiente municipal espanhol, o qual avaliou este <strong>de</strong>senvolvimento<br />
através do índice e-Valor. Concluiu-se que o número <strong>de</strong> ligações à Internet e o orçamento autárquico não<br />
são factores <strong>de</strong>terminantes do nível <strong>de</strong> <strong>de</strong>senvolvimento dos e-serviços estudados.<br />
DOI<br />
10.3232/<br />
<strong>GCG</strong>.<strong>2010</strong>.<br />
V4.N1.06<br />
* Trabajo preparado en base a Tesina presentada como requisito para optar al grado <strong>de</strong> Licenciado en Administración <strong>de</strong> la carrera <strong>de</strong><br />
Ingeniería Comercial en la Universidad Austral <strong>de</strong> Chile.<br />
<strong>GCG</strong> GEORGETOWN UNIVERSITY - UNIVERSIA <strong>2010</strong> VOL. 4 NUM. 1 ISSN: 1988-7116