AppleCare Protection Plan

AppleCare Protection Plan for Apple Display
Quick Reference Guide
Try these simple steps before contacting Apple for help.
Before taking any of the following steps, make sure your computer is turned on, all the cables are
connected properly to your computer and display, and your computer is not in sleep mode. If an issue
persists, go to the next step.
1. If the USB or FireWire ports on the back of the display are not working
Verify that the display’s USB and FireWire cables are firmly plugged into the computer. The ports
on the back of your display only work if these cables are attached to the computer.
2. If part of the screen is dim
It may take several minutes for the display to reach its full operating brightness.
• Set the display brightness controls if part of the screen is dim after the display has
warmed up:
• Macintosh users—use the brightness buttons on the side of the display or choose
Apple (apple) > System Preferences, and click Displays.
• Windows users—use the brightness buttons on the side of the display. Other
display control options vary by video card and computer manufacturer. Refer to the
documentation that came with your computer or video card.
• Contact Apple for assistance if part of the screen is still dim after the display has warmed up
and the white LED on the front of the display is flashing a repeating pattern.
3. If the white LED on the front of the display is flashing
The white LED on the front of the display is normally ‘on’ when you turn the display on, then
goes off when an image appears on the screen. The light will slowly pulse when the system it is
connected to is asleep. The LED is ‘off’ when you turn the display off. If the LED is flashing:
English
7