16.04.2013 Views

“Una aproximación al impacto del liderazgo gerencial en ... - Vaneduc

“Una aproximación al impacto del liderazgo gerencial en ... - Vaneduc

“Una aproximación al impacto del liderazgo gerencial en ... - Vaneduc

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

•<br />

12 Glasser William: “The Control Theory Manager”, Harper Bussines,<br />

New York, 1994.<br />

13 Kets de Vries, Manfred F.R. y Miller, Danny: “The Neurotic<br />

Organization”, Jossey-Bass, San Francisco, 1984.<br />

14 Kofman, Fredy: “Metamanagem<strong>en</strong>t 2 – Aplicaciones”, Granica,<br />

Bu<strong>en</strong>os Aires, 2001.<br />

15 Kofman, Fredy: “Metamanagem<strong>en</strong>t 3 – Filosofía”, Granica, Bu<strong>en</strong>os<br />

Aires, 2001.<br />

16 Kegan, R. y Lahey, L.: “How the Way We T<strong>al</strong>k Can Change the Way<br />

We Work. Sev<strong>en</strong> Languages for Transformation”, Jossey-Bass, 2000.<br />

17 MacGregor, Douglas: “El lado humano de las organizaciones”,<br />

McGraw-Hill, Bogotá. 1994.<br />

18 Fisher, R., Patton B., y Ury, W.: “¿Sí….de acuerdo!”, Editori<strong>al</strong><br />

Norma, Bu<strong>en</strong>os Aires, 1997.<br />

19 Grosso, Fernando: “Liderazgo y conducción”, Editori<strong>al</strong> Dunk<strong>en</strong>,<br />

Bu<strong>en</strong>os Aires, 2002.<br />

20 Albrecht, Karl: “Servicio <strong>al</strong> cli<strong>en</strong>te interno”, Piados Empresa,<br />

Barcelona, 1990.<br />

21 Brooking, Annie: “El Capit<strong>al</strong> Intelectu<strong>al</strong>”, Paidos Empresa, Bu<strong>en</strong>os<br />

Aires, 1997<br />

22 Boyatzis, Richard; Goleman, Daniel y McKee, Annie: “El Líder<br />

Resonante”, Javier Vergara, Bu<strong>en</strong>os Aires, 1999.<br />

109

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!