2005 Sustainability Report - Lafarge

Staying in constant touch
with our
stakeholders
Using expertise and taking
a long-term view at Group level
REGULARLY CONSULTING
OUR STAKEHOLDER PANEL
PAGE 06 | 2005 SUSTAINABILITY REPORT | LAFARGE
The Group performance is closely connected to our ability to make our sites an integrated part
of the local community. This permanent concern feeds the development of best practices and
the highest-profile partnerships forged at Group-wide level.
Created in 2003, Lafarge's stakeholder
panel provides an external view on
emerging issues and expresses opinions
on the Group's practices to help it
progress.
During the November 2005 meeting, the
following issues were discussed: a
diversity policy, responsible lobbying,
sustainable construction, Lafarge's
efforts in the aftermath of the tsunami
in Indonesia and the identification of
priorities for the years to come.
To enhance the quality of the relationship
with the panel, all parties were interviewed
on the discussions held and their impact
on Lafarge's policy. While the Group
believes that the panel is essential and
has a genuine influence over its actions,
the panel would like its comments to be
taken into account to a greater extent in
decision-making. During 2005, the
operating procedures for both parties
were also formally laid down in a
reference document.
DEVELOPING
OUR PARTNERSHIPS
These partnerships bring us expertise
in areas extending well beyond the
traditional scope of our operations. In
return, we provide our partners with our
perspective as an international and
multi-local business and fund some of
their initiatives.
Renewal of our partnership
with WWF International
After a five-year partnership, WWF
International and Lafarge renewed their
mutual commitment for three years. The
areas of sustainable construction and
persistent pollutants were added to
those of climate change and biodiversity.
We also wish to bolster the initiatives
developed jointly by the national WWF
organizations and our local units,
notably by funding local projects.
CARE International:
from consultation
to a partnership in the field
This partnership specified general
principles of the Group policy in the
fight against HIV/AIDS. Long term
programs were developed in ten Sub-
Saharan countries in which we operate.
The programs that have been launched
are dedicated to employees and their
families, depending on the local context,
but also to local communities through
public/private partnerships. Initially set
up in Africa, this program will gradually
be extended to other regions and other
health issues, such as the fight against
malaria.
Worldwide partnership
signed by Lafarge and
Habitat for Humanity in 2005
> See page 37
For more information on the engagements taken
with our partners, see our website.
CRISIS MANAGEMENT IN
WESTBURY (UNITED KINGDOM)
In late 2004, Lafarge Cement UK
discovered that the alkali level in its
cements had been under evaluated over the
last two years. Lafarge Cement UK
immediately reacted in a transparent and
responsible way and informed all its clients.
A number of ready-mix concrete producers
may therefore have inadvertently supplied
non-conforming concrete to customers. Soon
afterwards, Lafarge Cement UK investigated
the situation to confirm that the incident
was isolated to Westbury Works and solely
related to the reporting of alkali levels.
Lafarge Cement UK reviewed its procedures
and controls in light of this incident and
adapted its quality management system to
ensure that such an incident could not recur
and set up a liaison committee involving
elected representatives, local NGOs and the
Environment Agency. The individuals
responsible for the misreporting no longer
work for the Group.