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The Doan v. State Farm General Insurance Company Appendix 3<br />
Analysis of Basis For Depreciation Used For Claim Settlement<br />
Key Word Search of Activity Logs - Key Word: "Guide" ("Guidelines")<br />
Claim No.<br />
Activity Log<br />
No.<br />
Date of Activity<br />
Log Entry Excerpt Containing Key Word / Phrase Bates No.<br />
1 55-01R7-146 n/a 11/17/2011 CI complete, all items left open no ages provided. Depriciation added for items on guide. SF CL0000013<br />
2 55-01R7-146 n/a 11/11/2011 CP: Please add to CI addfl personal items that are in documentation titled "Inventory (personal<br />
property)" - received on 1117111. These items lack ages. Please f/up with PHs and obtain ages.<br />
Authority to use depreciation guide to determine ACV on contents. Please advise once complete. Thank<br />
you.<br />
SF CL0000013<br />
3 55-01R7-146 n/a 11/9/2011 CP: PH submitted inventory forms and letter listing down mattresses that were deemed a 'total loss' by<br />
EWS/contents company (sewage loss). Forms and list in documents (rec'd 11nI11). Please enter Items<br />
into CI. PH did not include ages of items, please follow up with PH to obtain ages. Okay to use<br />
depreciation guide in CI to determine ACV. Please advise CR once complete. Thank you.<br />
SF CL0000014<br />
4 55-Y233-652 111 2/24/2009 Depreciated per guidelines . SF CL0000084<br />
5 55-Y233-652 108 2/19/2009 Inventory has been depreciated per guidelines. Sent possible items to SFRS for quotes . SF CL0000085<br />
6 75-052K-095 n/a 2/1/2012 CP only reviewed OPEN items. other items already depreciated. Marked all furniture/frames 20%.<br />
Marked Crystal/china 10% along with antique type items that are glassware and railroad lantems. Gave<br />
clothing/purseslllnenslBBQ one year age with life expo as SF Depr. guide. stuffed animals and<br />
magazines 50%. All other items were given 25% depr. Cr needs to review before CP can make payment<br />
for any changes. Open items have no price<br />
SF CL0000145<br />
7 05-M443-777 59 2/27/2009 Input list of dmgd books. Insured replaced some - input RC and added shipping and handling to book #1.<br />
Remaining books were paperbacks. Applied 50% depreciation per guide.<br />
SF CL0000414<br />
8 05-M486-516 18 12/1/2010 DEPRECIATION: use depreciation guide SF CL0000462<br />
9 05-M486-516 7 9/14/2010 DEPRECIATION: use depreciation guide SF CL0000464<br />
10 05-M517-927 43 9/23/2011 Returned call to CP Dohner X2977620 - spoke CP Dohner, advised to use standard depreciation guide<br />
for depreciating property.<br />
SF CL0001041<br />
11 05-M517-927 44 9/23/2011 CP rec'd call OCR, directed CP to apply depreciation per guide. Printed SF CL0001041<br />
12 75-M566-207 50 2/4/2010 CP sent CSA instr to enter ppif into CI, using Deprec Guide for depreciation. SF CL0001257<br />
13 75-M566-207 47 2/4/2010 Rec'd refinishing estimate for $1,661.00. Cr rev'd estimate and called contractor to discuss. The<br />
contractor states these are the only peices that were able to be saved. pricing for work performed<br />
appears to be within industry standards per cr past experience. Contractor also states that repars are<br />
almost completed.<br />
Ppifs have been rec'd. called ph and discussed inventory and depreciation. Items are for like kind and<br />
quality. Normal wear and tear applies. Insureds daughter lived in the guest house by herself. Cr will<br />
forward to cp to process.<br />
"All Coverage issues resolved: Yes<br />
"Coverage extended: (Cov A, Cov B, Cov C?) coverage A and B<br />
"Pending Items to Conclude: process ppifs in images using depreCiation guide and normal wear and<br />
tear for like kind and quality.<br />
"Authority: none at this time<br />
SF CL0001257<br />
10/15/2012 1