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E-FILED - SC Superior Court E-Filing

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E-<strong>FILED</strong>: Oct 15, 2012 5:00 PM, <strong>Superior</strong> <strong>Court</strong> of CA, County of Santa Clara, Case #1-08-CV-129264 <strong>Filing</strong> #G-47834<br />

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“Depr %,” and “Depreciation Amount.”<br />

o Compared the data in these fields to the most recent CIS available<br />

within the claim file.<br />

o For any record found to contain inaccurate or incomplete<br />

information as compared to the most recent CIS, updated relevant<br />

field(s). 4<br />

� For PPIF data located in “Tbl_PPIF”:<br />

o Reviewed each record to ensure the accuracy of fields “Item<br />

Condition,” “Item Age or Purchase Date,” “Replacement Repair or<br />

Restoration Cost,” “Today’s Value,” and “Value.”<br />

o Compared the data in these fields to the PPIF found within the<br />

claim file.<br />

o For any record found to contain inaccurate or incomplete<br />

information as compared to the PPIF, updated relevant field(s).<br />

42.1 Percent Of Claimed ACV Items Reviewed Contain Depreciation Amounts That Match<br />

The Applicable Depreciation Per The SF Depreciation Guide; 81% Of Claim Files<br />

Reviewed Contain Depreciation Amounts That Match The Applicable Depreciation Per The<br />

SF Depreciation Guide<br />

9. To evaluate the extent to which State Farm used a standard estimating system<br />

known as the “Depreciation Guide” to set the depreciation used in settling policy holder claims, I<br />

analyzed the depreciation State Farm used to settle ACV personal property claims per the CIS<br />

forms vis-à-vis the depreciation indicated based on the SF Deprecation Guide. Because both the<br />

age and State Farm’s depreciation of the item are required to use the SF Depreciation Guide, I<br />

could only include those claim files that have both a CIS and a PPIF. To perform this analysis, I<br />

performed the following steps:<br />

� From the Claim File Database, I obtained a listing of claimed items where<br />

the settlement option was equal to “Actual Cash Value” (“ACV Settlement<br />

Items”); 5<br />

� From the SF Depreciation Guide, I prepared a schedule that listed<br />

depreciation amounts by classification and subclassification (“SF<br />

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Our review revealed that, for many records, the “Item Desc/Mfg” field had been summarized or<br />

truncated. We updated this field in each instance where we determined that the additional<br />

information from the CIS form would be useful in our subsequent matching of the item to a<br />

specific category on the SF Depreciation Guide.<br />

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See ACV Settlement Items list at Appendix 5. This step resulted in identifying 2,551 claimed<br />

items from 40 claim files. Of these, 1,826 claimed items from 37 claim files included a known<br />

age greater than zero.<br />

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Declaration of Bruce McFarlane In Support of Motion For Class Certification

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