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IBM Tivoli Access Manager for e-business: WebSEAL Administration ...

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Troubleshooting<br />

v<br />

Problem:<br />

query_contents<br />

does<br />

not<br />

work<br />

with<br />

-b<br />

ignore<br />

option<br />

on<br />

junctions.<br />

Explanation:<br />

If<br />

<strong>WebSEAL</strong><br />

and<br />

the<br />

Microsoft<br />

IIS<br />

Web<br />

plug-in<br />

are<br />

both<br />

configured<br />

and<br />

both<br />

use<br />

basic<br />

authentication,<br />

then<br />

a<br />

junction<br />

created<br />

in<br />

<strong>WebSEAL</strong><br />

to<br />

IIS<br />

with<br />

the<br />

-b<br />

ignore<br />

option<br />

specified<br />

might<br />

not<br />

be<br />

treated<br />

correctly<br />

in<br />

Web<br />

Portal<br />

<strong>Manager</strong><br />

or<br />

by<br />

the<br />

pdadmin<br />

command.<br />

This<br />

problem<br />

manifests<br />

itself<br />

in<br />

Web<br />

Portal<br />

<strong>Manager</strong><br />

by<br />

the<br />

object<br />

space<br />

branch<br />

not<br />

being<br />

expanded<br />

<strong>for</strong><br />

the<br />

<strong>WebSEAL</strong><br />

junction<br />

because<br />

the<br />

query_contents.exe<br />

command<br />

does<br />

not<br />

return<br />

any<br />

in<strong>for</strong>mation.<br />

Similarly,<br />

the<br />

pdadmin<br />

object<br />

list<br />

/<strong>WebSEAL</strong>/host_name/junction_name<br />

command<br />

might<br />

not<br />

display<br />

in<strong>for</strong>mation<br />

on<br />

the<br />

junction.<br />

Workaround:<br />

To<br />

avoid<br />

this<br />

problem,<br />

temporarily<br />

turn<br />

off<br />

basic<br />

authentication<br />

on<br />

the<br />

backend<br />

server<br />

when<br />

the<br />

administrators<br />

need<br />

to<br />

apply<br />

URI-level<br />

access<br />

control.<br />

Alternately,<br />

ensure<br />

that<br />

the<br />

query_contents.exe<br />

command<br />

is<br />

run<br />

from<br />

a<br />

directory<br />

that<br />

does<br />

not<br />

require<br />

basic<br />

authentication.<br />

Chapter<br />

10.<br />

<strong>WebSEAL</strong><br />

junctions<br />

313

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