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IBM Tivoli Access Manager for e-business: WebSEAL Administration ...

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HTTP<br />

error<br />

message<br />

pages<br />

When<br />

<strong>WebSEAL</strong><br />

is<br />

unable<br />

to<br />

process<br />

an<br />

access<br />

request<br />

from<br />

a<br />

client<br />

browser,<br />

<strong>WebSEAL</strong><br />

returns<br />

an<br />

HTML<br />

error<br />

message<br />

page<br />

to<br />

the<br />

client.<br />

The<br />

error<br />

message<br />

page<br />

explains<br />

why<br />

the<br />

access<br />

request<br />

failed.<br />

<strong>WebSEAL</strong><br />

provides<br />

a<br />

number<br />

of<br />

default<br />

message<br />

pages.<br />

You<br />

can<br />

modify<br />

the<br />

contents<br />

of<br />

these<br />

pages.<br />

You<br />

can<br />

also<br />

create<br />

you<br />

own<br />

error<br />

message<br />

pages,<br />

based<br />

on<br />

error<br />

codes<br />

returned<br />

by<br />

<strong>WebSEAL</strong>.<br />

This<br />

section<br />

contains<br />

the<br />

following<br />

topics:<br />

v<br />

“Default<br />

error<br />

message<br />

pages”<br />

v<br />

“Modifying<br />

existing<br />

HTTP<br />

error<br />

pages”<br />

on<br />

page<br />

86<br />

v<br />

“Creating<br />

new<br />

HTTP<br />

error<br />

pages”<br />

on<br />

page<br />

86<br />

v<br />

“Enabling<br />

the<br />

time<br />

of<br />

day<br />

error<br />

page”<br />

on<br />

page<br />

86<br />

v<br />

“Specifying<br />

error<br />

page<br />

location”<br />

on<br />

page<br />

87<br />

v<br />

“Backwards<br />

compatibility”<br />

on<br />

page<br />

87<br />

Default<br />

error<br />

message<br />

pages<br />

The<br />

error<br />

messages<br />

pages<br />

are<br />

installed<br />

when<br />

the<br />

<strong>WebSEAL</strong><br />

server<br />

instance<br />

is<br />

configured.<br />

Each<br />

error<br />

message<br />

page<br />

is<br />

a<br />

separate<br />

HTML<br />

file.<br />

The<br />

names<br />

of<br />

the<br />

files<br />

are<br />

the<br />

hexadecimal<br />

values<br />

of<br />

the<br />

returned<br />

error<br />

codes.<br />

Do<br />

not<br />

modify<br />

these<br />

file<br />

names.<br />

The<br />

location<br />

of<br />

the<br />

error<br />

files<br />

is<br />

configurable.<br />

See<br />

“Specifying<br />

error<br />

page<br />

location”<br />

on<br />

page<br />

87.<br />

The<br />

names<br />

of<br />

the<br />

error<br />

message<br />

files<br />

are<br />

listed<br />

in<br />

the<br />

following<br />

table.<br />

Filename<br />

Title<br />

Description<br />

HTTP<br />

Error<br />

Code<br />

132120c8.html<br />

Authentication<br />

Failed<br />

Credentials<br />

could<br />

not<br />

be<br />

retrieved<br />

<strong>for</strong><br />

the<br />

client<br />

certificate<br />

used.<br />

Possible<br />

reasons<br />

include:<br />

v<br />

the<br />

user<br />

supplied<br />

an<br />

incorrect<br />

certificate<br />

v<br />

the<br />

certificate<br />

has<br />

been<br />

revoked<br />

v<br />

the<br />

user’s<br />

credentials<br />

are<br />

missing<br />

from<br />

the<br />

authentication<br />

database<br />

38ad52fa.html<br />

Non-Empty<br />

Directory<br />

The<br />

requested<br />

operation<br />

requires<br />

the<br />

removal<br />

of<br />

a<br />

non-empty<br />

directory.<br />

This<br />

is<br />

an<br />

illegal<br />

operation.<br />

38cf013d.html<br />

Request<br />

Caching<br />

Failed<br />

The<br />

request-max-cache<br />

or<br />

request-body-max-read<br />

values<br />

have<br />

been<br />

exceeded.<br />

38cf0259.html<br />

Could<br />

Not<br />

Sign<br />

User<br />

On<br />

The<br />

resource<br />

requested<br />

requires<br />

the<br />

<strong>WebSEAL</strong><br />

server<br />

to<br />

sign<br />

user<br />

on<br />

to<br />

another<br />

Web<br />

server.<br />

However,<br />

a<br />

problem<br />

occurred<br />

while<br />

<strong>WebSEAL</strong><br />

was<br />

attempting<br />

to<br />

retrieve<br />

the<br />

in<strong>for</strong>mation.<br />

38cf025a.html<br />

User<br />

Has<br />

No<br />

Single<br />

Sign-on<br />

In<strong>for</strong>mation<br />

<strong>WebSEAL</strong><br />

could<br />

not<br />

locate<br />

the<br />

GSO<br />

user<br />

<strong>for</strong><br />

the<br />

requested<br />

resource.<br />

38cf025b.html<br />

No<br />

Single<br />

Sign-on<br />

Target<br />

<strong>for</strong><br />

User<br />

<strong>WebSEAL</strong><br />

could<br />

not<br />

locate<br />

the<br />

GSO<br />

target<br />

<strong>for</strong><br />

the<br />

requested<br />

resource.<br />

38cf025c.html<br />

Multiple<br />

Sign-on<br />

Targets<br />

<strong>for</strong><br />

User<br />

Multiple<br />

GSO<br />

targets<br />

are<br />

defined<br />

<strong>for</strong><br />

the<br />

requested<br />

resource.<br />

This<br />

is<br />

a<br />

mis-configuration.<br />

84<br />

<strong>IBM</strong><br />

<strong>Tivoli</strong><br />

<strong>Access</strong><br />

<strong>Manager</strong><br />

<strong>for</strong><br />

e-<strong>business</strong>:<br />

<strong>WebSEAL</strong><br />

<strong>Administration</strong><br />

Guide

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