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Kesko's year 2007

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50<br />

<strong>Kesko's</strong> <strong>year</strong> <strong>2007</strong><br />

A developing and motivating working community<br />

is a prerequisite for the wellbeing<br />

and excellent performance of employees. At<br />

Kesko, the development of the workplace is<br />

measured using a job satisfaction survey.<br />

The survey measures satisfaction with one’s<br />

own job, the superior’s performance, one’s<br />

own unit’s operations and Kesko’s operations<br />

in general. The response rate was 63.5%.<br />

Leadership skills and career progress are<br />

supported by Kesko’s own three-step superior<br />

and management training.<br />

In addition since 2004, Kesko has implemented<br />

a long-term development programme<br />

for the management and potential management.<br />

There are some 200 participants in the<br />

programme, whose purpose is to ensure adequate<br />

managerial resources both in terms of<br />

quality and quantity. The main themes of<br />

management training in <strong>2007</strong> included customer<br />

loyalty and responsible management.<br />

In August, the K-Group launched its first own<br />

K-retail eMBA programme in cooperation<br />

with the Helsinki University of Technology.<br />

The programme aims to train top experts in<br />

international retail management.<br />

For the best personnel<br />

productivity in the trading sector<br />

The importance of work productivity has<br />

increased. Good productivity relies on efficient<br />

and uniform business models determined<br />

specifically for each chain, supporting<br />

information technology and personnel competence.<br />

The immediate supervisors’ good<br />

leadership ensures that every employee can<br />

work efficiently, knows his duties and targets,<br />

and is given feedback on his performance.<br />

hR strategy goals and critical success factors<br />

of hR management at Kesko and its stores<br />

the best<br />

personnel<br />

productivity<br />

● Kesko’s and the stores’ good reputation<br />

as employers<br />

● Responsible and value-guided<br />

management<br />

● Efficient performance leadership and<br />

motivating immediate superiors<br />

● Competitive salary and benefits<br />

In the trading sector<br />

the most<br />

competent and<br />

motivated<br />

personnel<br />

Kesko’s Occupational Health unit focuses<br />

on operations that maintain work capacity<br />

and promote the wellbeing of the working<br />

community. In Finland, 35–45% of the aggregate<br />

costs of occupational health are allocated<br />

to these activities. Long-term projects<br />

focusing on wellbeing at the workplace are<br />

being implemented by several companies. The<br />

aim is to increase work productivity by reducing<br />

sickness absences and raising retirement<br />

age.<br />

Work productivity is also raised through<br />

different working time systems, which are<br />

being increasingly adopted.<br />

The Kesko Staff Club encourages and supports<br />

the personnel’s hobby and recreational<br />

activities.<br />

In <strong>2007</strong>, all of the Kesko Group companies<br />

in Finland adopted the SAP HR Master main<br />

system for personnel data management. The<br />

system is planned for adoption abroad and in<br />

retail stores in the next few <strong>year</strong>s.<br />

The work and productivity programme<br />

launched in <strong>2007</strong> defines the most important<br />

HR goals and actions for the new strategy<br />

period.<br />

Information about the personnel can also<br />

be found in the Corporate Responsibility<br />

Report for <strong>2007</strong>, which will be published in<br />

spring 2008.<br />

the most<br />

attractive<br />

workplace<br />

● Competence management and diverse<br />

development of competencies in<br />

the whole chain<br />

● Service centre of competence<br />

development supporting business<br />

operations<br />

● Capable and committed key persons

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