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50<br />
<strong>Kesko's</strong> <strong>year</strong> <strong>2007</strong><br />
A developing and motivating working community<br />
is a prerequisite for the wellbeing<br />
and excellent performance of employees. At<br />
Kesko, the development of the workplace is<br />
measured using a job satisfaction survey.<br />
The survey measures satisfaction with one’s<br />
own job, the superior’s performance, one’s<br />
own unit’s operations and Kesko’s operations<br />
in general. The response rate was 63.5%.<br />
Leadership skills and career progress are<br />
supported by Kesko’s own three-step superior<br />
and management training.<br />
In addition since 2004, Kesko has implemented<br />
a long-term development programme<br />
for the management and potential management.<br />
There are some 200 participants in the<br />
programme, whose purpose is to ensure adequate<br />
managerial resources both in terms of<br />
quality and quantity. The main themes of<br />
management training in <strong>2007</strong> included customer<br />
loyalty and responsible management.<br />
In August, the K-Group launched its first own<br />
K-retail eMBA programme in cooperation<br />
with the Helsinki University of Technology.<br />
The programme aims to train top experts in<br />
international retail management.<br />
For the best personnel<br />
productivity in the trading sector<br />
The importance of work productivity has<br />
increased. Good productivity relies on efficient<br />
and uniform business models determined<br />
specifically for each chain, supporting<br />
information technology and personnel competence.<br />
The immediate supervisors’ good<br />
leadership ensures that every employee can<br />
work efficiently, knows his duties and targets,<br />
and is given feedback on his performance.<br />
hR strategy goals and critical success factors<br />
of hR management at Kesko and its stores<br />
the best<br />
personnel<br />
productivity<br />
● Kesko’s and the stores’ good reputation<br />
as employers<br />
● Responsible and value-guided<br />
management<br />
● Efficient performance leadership and<br />
motivating immediate superiors<br />
● Competitive salary and benefits<br />
In the trading sector<br />
the most<br />
competent and<br />
motivated<br />
personnel<br />
Kesko’s Occupational Health unit focuses<br />
on operations that maintain work capacity<br />
and promote the wellbeing of the working<br />
community. In Finland, 35–45% of the aggregate<br />
costs of occupational health are allocated<br />
to these activities. Long-term projects<br />
focusing on wellbeing at the workplace are<br />
being implemented by several companies. The<br />
aim is to increase work productivity by reducing<br />
sickness absences and raising retirement<br />
age.<br />
Work productivity is also raised through<br />
different working time systems, which are<br />
being increasingly adopted.<br />
The Kesko Staff Club encourages and supports<br />
the personnel’s hobby and recreational<br />
activities.<br />
In <strong>2007</strong>, all of the Kesko Group companies<br />
in Finland adopted the SAP HR Master main<br />
system for personnel data management. The<br />
system is planned for adoption abroad and in<br />
retail stores in the next few <strong>year</strong>s.<br />
The work and productivity programme<br />
launched in <strong>2007</strong> defines the most important<br />
HR goals and actions for the new strategy<br />
period.<br />
Information about the personnel can also<br />
be found in the Corporate Responsibility<br />
Report for <strong>2007</strong>, which will be published in<br />
spring 2008.<br />
the most<br />
attractive<br />
workplace<br />
● Competence management and diverse<br />
development of competencies in<br />
the whole chain<br />
● Service centre of competence<br />
development supporting business<br />
operations<br />
● Capable and committed key persons