Pdf version (3.2 MB) - Kesko

sOCIal REsPONsIBILITy
Injuries and occupational diseases in Finland
2011 2010 2009
Fatal injuries
Occupational injuries, excl. commuting
0 0 0
injuries 154 149 173
Commuting injuries 75 62 47
Injury rate*/million working hours 9 9 10
Average degree of injury severity, days 17.3 23.3 15.5
Suspected occupational diseases 3 3 4
Occupational diseases
Sick days due to injuries and occupational
3 3 0
diseases 3,967 4,495 3,415
per employee 0.39 0.45 0.33
The calculation method 2010–2011: small injuries, i.e. those leading to
absence of less than three days, are not included in the figures.
Statistics do not include contractors or the following companies: Vähittäiskaupan
Takaus Oy, Vähittäiskaupan tilipalvelu VTP Oy, the Agricultural Foundation
of Trade.
* Excl. small injuries and commuting injuries, calculated with actual working
hours.
Sickness absences by country in 2011
Finland Estonia Latvia Lithuania Belarus* Russia Sweden Norway
Total number of sick days 126,722 3,288 5,129 25,393 11,856 13,126 10,707 6,516
per employee 12.6 5.6 9.9 8.3 8.9 7.3 9.4 14.2
per million working hours 6,372 2,735 4,916 4 ,101 4,370 3,697 5,324 8,060
The calculation method: Sick days per employee have been calculated on the average number of employees during the year.
* Data of Konsoma Belarus not included.
The expertise of the Occupational Health Service Unit is widely
used by Kesko’s retail companies in the development of workplace
ergonomics. In this context, ergonomics is a broad concept, including
chemical and physical, motion-related and psychosocial factors.
Occupational health care interviews involving the employee, the
superior and a representative of the Occupational Health Service
are part of basic operations in occupational health care. Cases in
which these negotiations can be conducted include, for example,
an employee’s reduced working capacity, vocational rehabilitation
planning, high absence rate, experience of work-related strain or a
conflict. The objective is early intervention in situations threatening
the individual's working capacity.
AvERAGE HOURS OF TRAINING PER EMPLOyEE, LA10,
AND PROGRAMMES FOR SKILLS MANAGEMENT AND
LIFELONG LEARNING, LA11
In Finland, the breakdown of Kesko’s employees by education, as far
as information available, is as follows: 13% (15%) have basic education,
69% (68%) have intermediate vocational education and 18%
(18%) have a degree from an institution of higher education. In other
countries, these percentages vary greatly by country.
K-instituutti is in charge of the planning, provision and sourcing
of training services for the K-Group in Finland. In 2011, approximately
34% (40%) of all training days were provided at K-instituutti.
A total of 23,823 (24,300) K-Group employees, including the store
staff employed by retailers, received training at K-instituutti.
K-instituutti is responsible for carrying out the Master Sales
Assistant training, one of Finland’s most extensive adult training
programmes. In 2011, 15,912 (16,352) K-Group employees participated
in the programme, studying in 12 different product lines. The objective
is to continuously develop the service attitude, sales skills and
product knowledge of sales assistants in cooperation with suppliers.
As in previous years, the Master Sales Assistant training programme
was also offered in about 100 business colleges and poly-
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Kesko Corporate Responsibility Report 2011
TREND IN NUMbER OF sICK Days
Sick days/million working hours
8,000
7,000
6,000
5,000
4,000
3,000
2,000
1,000
0
2011
Finland
Other countries
2010 2009
2011: Data of Konsoma Belarus, Russia and SIA Antti, Latvia not
included.
technics. Some 5,200 students took the opportunity to participate
in the training.
In 2011, 753 (871) employees had an apprenticeship contract and
224 (289) of them graduated with a vocational qualification.
The training programmes designed for K-retailers and store managers
focus on the daily management of the store, business planning
and entrepreneurship. K-instituutti also offers training in customer
service and selling for staff working at K-stores.
Leadership skills and career advancement are supported with
managerial, expert and management training programmes provided
to Kesko employees and store supervisors. In 2010, the general training
programmes were updated and the revised programmes were
launched in 2011. A separate development path was designed for
those employed in expert roles, and several new training courses
were produced especially for more experienced target groups. Several
brief tailored courses were carried out to support immediate
Training days and costs in 2011
2011 2010 2009
Training days
Finland 16,790 17,728 20,028
Other operating countries 1) 2) Training days per employee
15,219 10,558 3,050
Finland 1.7 1.8 2.0
Other operating countries 1) 2) Training costs, € million
1.8 1.5 0.6
Finland 3.0 2.7 3.4
Other operating countries 3) Training costs per employee, €
0.9 1.3 0.7
Finland 299 276 331
Other operating countries 3) 103 160 79
1) 2009–2010: data of SIA Antti, Latvia not included.
2) 2011: data of Byggmakker, Norway not included.
3) 2011: data of OOO Johaston, Russia included.