07.02.2013 Views

Best Practices for SAP BI using DB2 9 for z/OS - IBM Redbooks

Best Practices for SAP BI using DB2 9 for z/OS - IBM Redbooks

Best Practices for SAP BI using DB2 9 for z/OS - IBM Redbooks

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

You need to ascertain:<br />

► Which users are complaining? (You need to know their user IDs.)<br />

► On what date and time did the users have the problem?<br />

► Which server was the user was logged onto or which server was the<br />

batch/process chain executing on?<br />

► Most importantly, which query or load process is ca<strong>using</strong> problems?<br />

After establishing the E-Facts, you can begin your analysis. If many users are<br />

complaining of poor per<strong>for</strong>mance or system hangs, or all the load processes are<br />

overrunning, <strong>for</strong> example, then this may be a system-wide problem. If all users<br />

on one particular server are complaining of poor per<strong>for</strong>mance, then the problem<br />

may be only with that particular server.<br />

Figure 8-2 illustrates a road map <strong>for</strong> analysis of server-wide and system-wide<br />

per<strong>for</strong>mance problems.<br />

Figure 8-2 Sample road map <strong>for</strong> analysis of per<strong>for</strong>mance problems<br />

We will look at each step in a little more detail:<br />

1. Check <strong>SAP</strong> system logs.<br />

138 <strong>Best</strong> <strong>Practices</strong> <strong>for</strong> <strong>SAP</strong> <strong>BI</strong> <strong>using</strong> <strong>DB2</strong> 9 <strong>for</strong> z/<strong>OS</strong><br />

Check <strong>SAP</strong> system logs<br />

Check <strong>SAP</strong> application<br />

server health<br />

Check database<br />

connections<br />

Check z/<strong>OS</strong> database<br />

server health

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!