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Manually Provisioning the Linksys PAP2T-NA - Igor Chudov

Manually Provisioning the Linksys PAP2T-NA - Igor Chudov

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<strong>Manually</strong> <strong>Provisioning</strong> <strong>the</strong> <strong>Linksys</strong> <strong>PAP2T</strong>-<strong>NA</strong><br />

If you purchased your <strong>Linksys</strong> <strong>PAP2T</strong>-<strong>NA</strong> from ano<strong>the</strong>r source o<strong>the</strong>r than Nextiva, you will need to<br />

make a few changes to your adapter to make sure it can properly work with our service.<br />

1.) Connect <strong>the</strong> device properly. Make sure <strong>the</strong> device is connected securely to your router or<br />

switch. Also make sure you have a handset phone plugged into <strong>the</strong> adapter. Be sure that all<br />

cables are snug and properly inserted to <strong>the</strong> correct ports on all devices involved. You will also<br />

need to make sure that you have a computer that can access <strong>the</strong> same router that <strong>the</strong> adapter is<br />

plugged into, which will be used later in this tutorial. You will also need <strong>the</strong> MAC address that<br />

is labeled on <strong>the</strong> bottom of <strong>the</strong> device. Its usually 12 characters in length and made up of<br />

numbers and letters. Please be sure not to confuse <strong>the</strong> mac address with <strong>the</strong> serial number, <strong>the</strong>y<br />

can look similar sometimes.<br />

2.) Make sure <strong>the</strong> device is at factory defaults. If you purchased your device from a second hand<br />

retail service such as Ebay.com, or from ano<strong>the</strong>r owner. It is likely that <strong>the</strong> device may have<br />

been configured for ano<strong>the</strong>r VOIP provider. To initiate a factory reset on your <strong>Linksys</strong> <strong>PAP2T</strong>-<br />

<strong>NA</strong> adapter, you will need to pick up <strong>the</strong> handset attached to <strong>the</strong> adapter. If it is a cordless<br />

handset, make sure you have pressed <strong>the</strong> talk button or activate line button. Please note that it<br />

you may not hear a dial tone, this is normal. Once you have picked up <strong>the</strong> handset or activate<br />

<strong>the</strong> cordless handset and dial *,*,*,*. Once you hear a automated voice speaking, dial RESET#<br />

(73738#). The device should restart and complete a factory reset.<br />

3.) Next, you will need to get <strong>the</strong> IP address that your router has assigned to your <strong>Linksys</strong> adapter.<br />

Just as before pick up <strong>the</strong> handset or activate <strong>the</strong> line on your cordless handset and dial *,*,*,*.<br />

Once you hear <strong>the</strong> automated voice, dial 110#. The automated voice will <strong>the</strong>n read <strong>the</strong> IP<br />

address that has been assigned to <strong>the</strong> phone. You will need to write this number down. Note: It<br />

starts reading <strong>the</strong> IP address quickly, you may need to repeat <strong>the</strong> process a few times until you<br />

have <strong>the</strong> number written down fully. Also, if you run into trouble, <strong>the</strong> IP address may help<br />

support staff if you need to contact <strong>the</strong>m.<br />

4.) Once you have <strong>the</strong> IP address written down, you will need to access that IP address from a webbrowser<br />

on your computer. You can do this by typing <strong>the</strong> IP address directly into <strong>the</strong> address bar<br />

of your browser. You will not need to type “WWW” or “HTTP”, your browser will fill it in for<br />

you. The devices webpage should appear.<br />

Figure #1 – Entering <strong>the</strong> IP Address into your browsers address bar<br />

Figure #2 – The <strong>PAP2T</strong>-<strong>NA</strong> Configuration page


5.) After you see <strong>the</strong> webpage for <strong>the</strong> <strong>Linksys</strong> device, you will need to log-in as an administrator.<br />

You should see an “Admin Login” in <strong>the</strong> top right area of <strong>the</strong> webpage. If you are prompted for<br />

a login when you click on <strong>the</strong> Admin Login link, <strong>the</strong> username is “admin” and <strong>the</strong> password is<br />

“v01p4f@n”.<br />

Figure #3 – Admin Login Link<br />

6.) Once you have successfully switched to administrative mode, you should see a link that says<br />

“switch to advanced view”, click on that now. Note: Do not click “switch to advance view”


efore clicking admin login. Although it may display more information, you will have to click it<br />

again after you click admin login.<br />

Figure #4 – Switch to advanced view link<br />

7.) Next, click on <strong>the</strong> “<strong>Provisioning</strong>” tab.<br />

Figure #5 – The <strong>Provisioning</strong> Tab<br />

8.) What you are looking for next is “Profile Rule:”. This area should be blank. You will need to<br />

type “http://dc.nextiva.com/Nextiva_Service_Provider/<strong>Linksys</strong>/<strong>PAP2T</strong>-<strong>NA</strong>/$MA.xml” in this<br />

area (with out quotations). Please also note that this link is case sensitive. So please type<br />

carefully.<br />

Figure #6 – The Profile Rule area (with address typed in)


9.) After you have <strong>the</strong> profile rule in place, please scroll to <strong>the</strong> bottom of <strong>the</strong> page and click “Save<br />

Settings”. The page should <strong>the</strong>n default to an acknowledgement page, and <strong>the</strong> device should<br />

restart. Once <strong>the</strong> device has restarted, it may not be ready to use yet. Entering <strong>the</strong> profile rule<br />

tells <strong>the</strong> device to download <strong>the</strong> configuration file. However, until <strong>the</strong> mac address has been<br />

added to our system, <strong>the</strong> device will not configure fully. At this time it is necessary for you to<br />

call Nextivas support staff at 1-800-983-4289 and give <strong>the</strong>m <strong>the</strong> MAC address from <strong>the</strong> bottom<br />

of <strong>the</strong> device. Please make sure you have done all <strong>the</strong> steps above and made sure all <strong>the</strong> correct<br />

information has been entered before contacting support, or this may leng<strong>the</strong>n your phone call.<br />

Figure #7 – Save your settings<br />

If you run into any o<strong>the</strong>r issues, please make note of <strong>the</strong>m and forward <strong>the</strong>m to us so we may help<br />

correct any future potential issues.

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