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The Book - Häfele

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How to order<br />

ORDER BY PHONE, FAX, MAIL, E-MAIL OR VIA www.hafele.com<br />

Customer Account Number<br />

In order to provide you with the best possible service, the more information you can provide when you contact us, the better we can<br />

service your requests. It is always helpful for you to have your account number and product item number ready when you call.<br />

PHONE: 1.800.423.3531 - �ive us a call via our toll�free number, and our sales department will help you �nd e�actly what you�re loo�in�<br />

for, even if you�re not sure what you need. �he toll�free number will automatically route your call to the sales of�ce located nearest you.<br />

FAX: 888.646.4349 - If fa�in� is the most convenient way to place your order, we are prepared to receive and process your request.<br />

www.hafele.com<br />

GET ANSWERS<br />

�eview frequently as�ed questions, mountin� instructions, and<br />

speci�cations. �tay updated with trade show and showroom<br />

schedules.<br />

VIEW CATALOGUES & BROCHURES<br />

�et a loo� at brand new product introductions and innovations.<br />

Download brochures for review later or to use as part of client<br />

presentations. �eview catalo�ue pa�es from the �omplete<br />

��fele �atalo�ue.<br />

How to Contact<br />

<strong>Häfele</strong> Sales and Distribution Centre<br />

����������<br />

���� �ohn �ucas Dr.<br />

�urlin�ton, �ntario ��� ���<br />

Phone: 800.423.3531<br />

Local: 905.336.6608<br />

Fax: 888.646.4349<br />

Fax: 905.319.4445<br />

LEARN MORE ABOUT HÄFELE<br />

�ind out about ��fele�s history, competencies, culture and spirit.<br />

�eview industry speci�c services and career opportunities.<br />

SHOP ONLINE<br />

� �lace �rders � �ecurely place your order online usin� your<br />

<strong>Häfele</strong> account number, online user ID and your credit card.<br />

� �hec� �rder �tatus � �eep up with the status of your online<br />

order. �ee if your order has been completed and what date it<br />

shipped.<br />

� �ccount History � �eview status of orders invoiced and<br />

credits issued.<br />

� �eview �pecials and �learance � �a�e advanta�e of<br />

promotional pricin�, and special offers.<br />

� �reate �hoppin� �ists � �dd your most frequently used items<br />

for ease of repeat orderin�.<br />

� �ind �hat �ou �eed � �ou can search by product item<br />

number or product description.<br />

� Download ��D Details � �et ��D data �les for use in your<br />

��D pro�ects. <strong>Häfele</strong>�s �ec��ervice ��D puts a continuously<br />

�rowin� library of ��D �les �ust a few mouse clic�s away.<br />

<strong>Häfele</strong> Sales and Distribution Centre<br />

Calgary<br />

�ay ��, �������nd �treet �.�.<br />

�al�ary, �lberta ��� ���<br />

Phone: 800.423.3531<br />

Local: 403.291.9670<br />

Fax: 888.646.4349<br />

Fax: 403.291.9592

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