ECHS Website

Version 1.0
2011
ECHS Website
MK
ECHS

ECHS confidential – Restricted Access
This document contains confidential and proprietary information and is to be distributed, routed, or
made available solely to authorized persons. If you are not an authorized person, you are hereby
notified that any review, dissemination or copying of this document, or the information contained
herein is prohibited.
This document contains intellectual property of ECHS use, distribution, dissemination or modification
of this information may and can constitute infringement of Intellectual Property rights.
First Edition (September, 2011)
This edition applies to Indian Army ECHS WebSite User Guide.
Please send your comments and suggestions to:
ECHS
IHQ of MOD AG’s Branch
Maude Lines
Delhi Cantt
New Delhi – 110 010
Phone: +91-11-2568-4847
Copyright© 2011 Ex-Servicemen Contributory Health Scheme. All rights reserved.

Revision History
Date Version Description Author Reviewed By
01-19-2011 1.0 Lt Col Manish Kumar Col V Bhatt, Brig S P PATIL YSM

CONTENT
SNO TOPIC PAGE NO.
1. ECHS Website……………………………………………………………..1.
2. Tab Detail…………………………………………………………………...2.
a. Tab 1………………………………………………………………2.
b. Tab 2………………………………………………………………2.
c. Tab 3………………………………………………………………3.
d. Tab 4………………………………………………………………3.
e. Tab 5………………………………………………………………4.
f. Tab 6………………………………………………………………5.
3. Web Site Link……………………………………………………………….6.
4. Download……………………………………………………………………6.
5. LOG IN………………………………………………………………………..7.
6. Status…………………………………………………………………………8.
7. SPOTLITE……………………………………………………………………9.
a. Bed State empanelled Hospital………………………………9.
b. E-Book Policies………………………………………………….9.
c. Frequently Asked Questions………………………………...10.
d. Citizen Charter………………………………………………….11.
e. ECHS Seminar Chandigarh Gallery …………………………11.

ECHS
1 ECHS
ECHS WEBSITE
1. ECHS Website. Presently ECHS information is hosted on Indian Army Net with limited
access to updation. A need was felt by ECHS to have a website/domain of its own for quick
dissemination of info for its beneficiaries/functionaries through website.
2. Central Organisation has launched an integrated website for all stakeholders. This
website can be accessed by typing the URL (http://www.echs.gov.in) in any web browser.
Login facility to e_CRMS (Complaint Resolution Management System) for beneficiaries and all
functionaries of ECHS has been provided on this page along with other essential information
on ECHS matters.
3. On typing the URL (http://www.echs.gov.in / ) in any web browser, home page of echs
gov.in can be seen, the view of the home page will be as below:-
http://www.echs.gov.in
Fig 1
4. There are six tabs on the home page each tab corresponds to new page related to the
subject on written on each tab.

Tab Details
5. These tabs are self explanatory.
ECHS
Tab 1
2 ECHS
Fig 2
(a) TAB 2. Pressing tab 2 button will open the policy page
OPS AND
Tab 2
Tab 3
Tab 4
MEDICAL PROCUREMENT AND FUND CONTROL GENRAL
Fig 3
Tab 5
Tab 6
(i) Echs policy related to different subjects on (OPS and Coord,Medical and
Procurement and Fund Control ) has been hosted on this page.
(ii) To view any policy user has to click the subject given in the table.

ECHS
3 ECHS
(b) TAB 3 Recent activities and development pertinent to echs can be viewed.
Fig 4
(c) TAB 4 Snap shots of ECHS activities has been hosted on this page.
Fig 5

ECHS
4 ECHS
(d) TAB 5 Updated list of contact and email details can be viewed from here. The
PDF file can also be downloaded.
Fig 6

ECHS
5 ECHS
(e) TAB 6 Pressing tab 6 button will open the support page. This page contain user manual on ECHS
website and e-CRMS (Electronic Complaint Resolution Management System)
6. Information on front Dashboard:
Fig 7
(a) About Us : Brief on ECHS click on ‘Read More’ for details.
(b) News : Recent news click on ‘Read More’ for details.
(c) New Policies: Link given for new policy which has been recently formalized
in ECHS .
(d) Polyclinic/Regional Centre/Station HQ: Detail, Contact of PC, RC with their
Dependent Stn HQ is available. Click on ‘Read More’
Fig 7

7. Web sites Link
ECHS
(a) MoD, DoESW : Link to Mod, DoESW
(b) Indian Army : Link to Indian Army
(c) Indian Navy : Link to Indian Navy
(d) Indian Airforce : Link to Indian Air Force
(e) Indian railways: Link Indian Railways
6 ECHS
Fig 8
8. Downloads: The Download section provides various documents for downloads, major
content of download page are membership form and empanelment application.
Fig 9

ECHS
7 ECHS
9. LOG IN Log in link for Electronic Complaint resolution management system
(e_CRMS),NIC email and e-office has been provided on this page, work flow e_CRMS has
been documented on the user manual.
(e_CRMS)
Fig 10

ECHS
8 ECHS
10. Status : Shows claim status of 4-5 lac, above 5 lac.and hospital empanelment.
(a) On clicking individual claim uder heading ‘status’, opens the downloadable PDF
file with claim details
(b) Hospital applied for
empanelment can view their
status.

11. SPOTLITE
ECHS
9 ECHS
Fig 11
(a) Bed State empanelled Hospital : For Empanelled hospitals to upload the bed
position.
(b) E-Book Policies :
E-books on Ops and Coord, Med & PFC available in PDF Format for downloads are
available user has to click on the link as shown above
Fig 12

ECHS
10 ECHS
(c) Frequently Asked Questions . FAQ on following subject are available for ESM.
(i) General
(ii) Eligibility
(iii) Smart Card
(iv) Referrals
(v) Empanelled Hospital
General Eligibility Smart Card Referrals Empanelled Hospital
Fig 13

ECHS
11 ECHS
(d) Citizen Charter: Brief about ECHS function has been documented in the Citizen Charter PDF file.
This file is available for download
Fig 14
(e) ECHS Seminar Chandigarh Gallery: Takes the link to the Gallery html page.
Note : Additional Information will be incorporated based on the changes in ECHS website