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Charting the course (cont’d) • The dangers of bug regression - Just because a bug is marked as fixed, it's not off the radar and failed verifications is one of the main reasons for the bounce post ZBR
A spoonful of sugar helps the bug count go down • The bug database and the competitive spirit of teamwork coupled with a little "sugar" help it along - Bug find/fix “leaderboards” leaderboards with nightly updates - Co-workers helping others out to help them get ahead • A mature development team balances fixing lots of low priority bugs over fixing high priority bugs Pre‐Pro Production Game Complete ZBR RTX RTM
Page 1 and 2: You ARE the Support, pp , Son! Supp
Page 3 and 4: About me • Started in the game in
Page 9 and 10: How producers support their team on
Page 11 and 12: How producers support their team on
Page 13 and 14: General roadmap of shipping • Cod
Page 15 and 16: General roadmap of shipping (cont
Page 17 and 18: Advice and methods for supporting y
Page 19 and 20: Playing for keeps (cont’d) • Pl
Page 21 and 22: Playing for keeps Playing for keeps
Page 23 and 24: Playing for keeps (cont’d) • Ca
Page 25 and 26: Charting the course Charting the co
Page 27 and 28: Charting the course (cont’d) •
Page 29: Charting the course (cont’d) •
Page 33 and 34: A spoonful of sugar sugar… (cont
Page 39 and 40: Letting your leaders lead • Formi
Page 41 and 42: Letting your leaders lead (cont’d
Page 43 and 44: One must talk little and listen muc
Page 46: Thanks for listening! g Please fill

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