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General roadmap of shipping (cont’d) ( ) • ZBR (Need to hit a bug count of zero every night and have no new bugs logged for 24 hours) - The “bounce” bounce - RC0 (RC LOL) - Priority 0 bugs become do not leave desk - RC0 is to practice shipping, it’s an exercise in how to get your team to ship Pre‐Pro Production Game Complete ZBR RTX RTM
General roadmap of shipping (cont’d) ( ) • RTX - Release to Certification - Xbox (TCRs), PS3 (TRCs), PC (publisher driven criteria), etc. - Package up the build build, submit documentation (ESRB also) - Four weeks allotted – allows for one “bounce” from Cert - Multiple regions Pre‐Pro Production Game Complete ZBR RTX RTM
Page 1 and 2: You ARE the Support, pp , Son! Supp
Page 3 and 4: About me • Started in the game in
Page 9 and 10: How producers support their team on
Page 11 and 12: How producers support their team on
Page 13: General roadmap of shipping • Cod
Page 17 and 18: Advice and methods for supporting y
Page 19 and 20: Playing for keeps (cont’d) • Pl
Page 21 and 22: Playing for keeps Playing for keeps
Page 23 and 24: Playing for keeps (cont’d) • Ca
Page 25 and 26: Charting the course Charting the co
Page 27 and 28: Charting the course (cont’d) •
Page 29 and 30: Charting the course (cont’d) •
Page 31 and 32: A spoonful of sugar helps the bug c
Page 33 and 34: A spoonful of sugar sugar… (cont
Page 39 and 40: Letting your leaders lead • Formi
Page 41 and 42: Letting your leaders lead (cont’d
Page 43 and 44: One must talk little and listen muc
Page 46: Thanks for listening! g Please fill

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