The Army Maintenance Management System (TAMMS) Users Manual

More documents

Recommendations

Info

(a) Explanation. Any defect or recommendation that does not meet the criteria of a Category I. (b) Processing. Prepare and forward the original SF 368 to the proper MSC in table 10–1 within 5 working days after the defect or problem is found. The report or recommendation may be sent by the SF 368 format of figure 10–1, the message format of figure 10–3, or by electronic mail using the SF 368 electronic facsimile. Table 10–1 Army screening points RIC Activity address/message address Phone E-mail DODAAC/MATCAT 1st position B14 U.S. Army RDECOM-ARDEC Rock Island, IL 61299–7300 CDRRDECOM-ARDEC ROCK ISLAND IL// AMSRD-AAR-QEP-C)// AKZ A12 B16 B46 B56 B17 B64 U.S. Army Tank-automotive and Armaments Command ATTN: AMSRD-TAR-E/ PQDR Warren, MI 48397-5000 CDR TACOM WARREN MI//AMSRD- TAR-E/PQDR// U.S. Army Communications Electronics Command ATTN: AMSEL-LC-LEO-D-CS- CFO// Ft. Monmouth, NJ 07703–5000 CDRCECOM FT MONMOUTH NJ//AM- SEL-LC-LEO-D-CS-CFO// U.S, Army Aviation and Missile Command ATTN: AMSAM-MMC-MA-NM Redstone Arsenal, AL 35898-5000 CDR AMCOM REDSTONE ARSENAL AL//AMSAM-MMC-MA-NM// B14 U.S. Army JMC ATTN: SFSJM-QAP Rock Island, IL 61299–6000 CDR JMC ROCK ISLAND IL//SFSJM- QAP// Voice (309) 782–7698 DSN 793–7698 FAX (309) 782-6653 DSN 793-6653 Voice (586) 574-5422 DSN 786-5422 FAX (586) 574-5666 DSN 786-5666 Voice (732) 532–4839 DSN 992–4839 FAX (732) 532-1413 DSN 992-1413 Voice (256) 842–6665 DSN 788–6665 FAX (256) 876-4904 DSN 788-4904 Voice: (309) 782-6466 DSN 793-6466 FAX (309) 782-7341 DSN 793-7341 qawqdrs@ria.army.mil W91AS2/D, M tacomdrs@tacom.army.mil W81D19/K cfo@cecom2.Monmouth.army.mil W15GK9/G, P, Q, V cfo@redstone.army.mil W81D17/H, L Margaret.Johnson1@us.army.mil W52P1J Notes: 1 Report Product Quality Deficiencies to the Army using the AEPS Web site: http://aeps.ria.army.mil/ for the submittal of QDRs on all Army materiel. Army screening point addresses and information are provided as supplemental information. If assistance is needed in submitting the QDR in AEPS, contact any phone number above. 2 Deficiencies in ammunition (other than malfunctions) shall be sent to B14, U.S. Army Joint Munitions Command as listed above. c. Handling procedures are as follows: (1) Special handling procedures for software. If it is known that the problem is associated with software, complete the SF 368 per the preparation instructions for figure 10–3. (2) Telephone numbers and mailing addresses for the SF 368 (table 10–1). The MSC is identified by the MATCAT as shown below: (a) The MATCAT can be found by looking up the national item identification number (the NSN without the first four numbers) on the AMDF. The MATCAT is a five-position code on the Federal Logistics Record (FED LOG). Table 10–1 break out the responsible MSC by the first position code of the MATCAT. (b) For computer software deficiencies, use the MATCAT or the FSC for the equipment on which the software is loaded. (3) Copies. (a) Keep one copy of the SF 368 until the Army screening point closes the case. Retention of the document beyond that date for historical records and eventual disposition of the hard copy should be at the discretion of the originating activity. (b) Send one copy of the SF 368 to the support maintenance activity. If required locally, also send a copy of the SF 368 responses to the maintenance support unit. d. The SF 368 is not to be returned to the sender or delayed simply because it is not clean or contains spelling, grammar, or punctuation errors. e. SF 368 is to be sent in even though— (1) Other units in the command sent in an SF 368 on the same subject or problem. 186 DA PAM 750–8 22 August 2005
(2) DA or the manufacturer, command, or correspondence indicates that they already know about the subject or problem. Note. Equipment improvement recommendations are not needed when the corrective action is printed in the Equipment Improvement Report and Maintenance Digest (TB 43–0001 series). f. If an SF 368 is submitted to recommend an improvement to equipment, consider submitting the idea as a suggestion (see AR 672–20). g. SF 368s are available on the Web (see appendix A). 10–3. Exhibits a. When SF 368 is used to report a deficiency, the item being reported is required to be held by the user. These items or samples of items are known as exhibits and are used to support investigation of the defect by the MSC responsible for the class of materiel. b. Exhibits must not be taken apart at unit or support maintenance levels just to see what caused the problem. If the condition is found during authorized disassembly, the exhibit is reassembled in the original condition. Everything considered a part of or contributing to the failure should be kept for investigation, analysis, and support of the SF 368. When contaminated fluids are drained for preservation, include a sample with the exhibit. Note. In all cases, block 22 or 23 of the SF 368 identifies the exhibit holding point, the name of a point of contact, e-mail address, and both commercial and DSN phone numbers. c. Retention of exhibits is as follows: (1) Each exhibit is tagged with DD Form 1575 (fig 10–5) and DD Form 2332 (fig 10–4) and classified in a suspended supply condition code L. (2) The originator of the SF 368s keeps each exhibit for at least 60 days or until disposition instructions are received from the responsible MSC. If after 60 days, shipping or disposition instructions have not been received, a followup may be conducted with the appropriate MSC. (3) Exhibits are secured and/or segregated from all other materiel. d. Shipping of exhibits is as follows: (1) When an exhibit is required for investigation, the request will be forwarded from the action officer assigned to the QDR. (2) The tagged exhibits, along with a copy of the SF 368 report, are adequately packaged, including necessary bracing and cushioning, to ensure safe delivery to the destination. AR 700–15 may be used for exhibit packaging and marking guidance. The outside of the package is clearly marked, To Be Opened In The Presence of a Government Representative and is also marked, PQDR Exhibit/Report Control Number XXX. (3) Category I PQDR exhibits are shipped priority designator (PD) 03 within 3 days after notification; Category II PQDR exhibits will be shipped PD 06 within 6 days after notification. If specific shipping priority instructions are not provided for an exhibit to be returned after completion of the investigation, then PD 09 will be used. (4) Notify appropriate major subordinate command of shipment of exhibits. e. Disposition of exhibits is as follows: (1) If disposition orders are not received within 60 days from the date on the SF 368 submission, and initiating activity followups prove unsuccessful in attaining disposition, dispose of the exhibit using current supply procedures. If it is know that disposition orders are coming, keep the exhibit until the orders are received. When normal supply procedures are used to dispose of the equipment, ensure that the condition code has been changed from a suspended condition code to a reclassified condition code as shown in AR 725–50, table C–38 and C–39. (2) Disposition instructions from the MSC show the assigned SF 368 report control number. The orders also give accountability and disposition information. To keep track of the exhibit during processing, the SF 368 report control number goes on all property and shipping papers. 10–4. Addresses for the SF 368 a. Use the AEPS Web site or applicable Web site whenever possible to send category I messages. b. If AEPS access is not available, send Category I messages and SF 368s to the Army screening points listed in table 10–1. These addresses are the screening points where all SF 368s are to be sent, regardless of who furnished the item. The screening point is identified in Position 1 of the MATCAT in the FED LOG for each Army NSN. If the NSN cannot be found in the FED LOG, contact the responsible MSC as identified by the equipment technical manual. c. These addresses supersede any forwarding addresses for SF 368s in equipment manuals. 10–5. Reporting initial failure of SFDLR This paragraph provides instructions for reporting initial failures of SFDLR. a. Explanation. (1) Initial failure. An initial failure occurs if the first time an SFDLR is used it does not work and the failure is not caused by accident, misuse, improper operation, improper installation, unauthorized repair, or alteration. Full 100 percent credit is authorized if the initial failure is validated. DA PAM 750–8 22 August 2005 187
Page 1 and 2:
UNCLASSIFIED Department of the Army
Page 3:
o Rescinds U.S. Army Communications
Page 6 and 7:
Contents—Continued General instru
Page 8 and 9:
Contents—Continued E. Department
Page 10 and 11:
Contents—Continued Figure 4-2: DD
Page 12 and 13:
Contents—Continued Figure E-2: Id
Page 15 and 16:
Chapter 1 Introduction 1-1. Purpose
Page 17 and 18:
(3) Historical processes, forms, re
Page 19 and 20:
equipment keep the data, reports, f
Page 21 and 22:
(3) Alert dispatch, DA Form 5987-1-
Page 23 and 24:
equipment as generators, air compre
Page 25 and 26:
Figure 2-1. Sample DA Form 348 (fro
Page 27 and 28:
PERMIT NUMBER (Initial). Enter the
Page 29 and 30:
DODAAC. Displays the DODAAC and uni
Page 31 and 32:
Legend for Figure 2-4; completion i
Page 33 and 34:
Notes: 1 Operator and supervisor or
Page 35 and 36:
DATE DISPATCHED. The date equipment
Page 37 and 38:
EQUIPMENT DATA. Administrative numb
Page 39 and 40:
REGISTRATION NO./SERIAL NO. The dis
Page 41 and 42:
Notes: 1 More than one component on
Page 43 and 44:
1. The person in charge of the equi
Page 45 and 46:
1. The dispatcher prints the name o
Page 47 and 48:
Legend for Figure 2-13; completion
Page 49 and 50:
j. This chapter provides procedures
Page 51 and 52:
(1) Purpose. DA Form 5410 is used t
Page 53 and 54:
pamphlet. Explain those symbols or
Page 55 and 56:
mileage/kilometers or hours in a 12
Page 57 and 58:
(1) Units using ULLS-G use the comp
Page 59 and 60:
conditions for inoperative equipmen
Page 61 and 62:
ack to the organization as a receip
Page 63 and 64:
(1) Copy one is kept by the owning
Page 65 and 66:
Table 3-3. List of SNT reportable i
Page 67 and 68:
(k) Certification or decertificatio
Page 69 and 70:
5. SERIAL NUMBER OF DEADLINED ITEM.
Page 71 and 72:
Page 73 and 74:
equired and AOE procedures are used
Page 75 and 76:
ORG WON/DOC. The organizational wor
Page 77 and 78:
Page 79 and 80:
Notes: 1 A system DD 314 is needed
Page 81 and 82:
Figure 3-13. Sample DD Form 314 sub
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Figure 3-19. Sample DD Form 314 com
Page 89 and 90:
Figure 3-21. Sample DD Form 314 use
Page 91 and 92:
Page 93 and 94:
Notes: 1 Administrative/bumper numb
Page 95 and 96:
Notes: 1 Administrative number/bump
Page 97 and 98:
INITIAL WHEN CORRECTED. The person
Page 99 and 100:
a. Enter the noun abbreviation and
Page 101 and 102:
. The operator/crew chief must ensu
Page 103 and 104:
1. ORGANIZATION. Enter the name of
Page 105 and 106:
2. NOMENCLATURE AND MODEL. a. Enter
Page 107 and 108:
Legend for Figure 3-32; Completion
Page 109 and 110:
Notes: 1 Status code, date, and tim
Page 111 and 112:
Notes: 1 DA Form 3999-4 has four bl
Page 113 and 114:
PHONE. Displays the phone number of
Page 115 and 116:
SECTION I—CUSTOMER DATA. Blocks 1
Page 117 and 118:
Page 119 and 120:
38d. TIME. Enter the military time
Page 121 and 122:
Legend for Figure 3-40; Completion
Page 123 and 124:
36d. TIME. Enter the military time
Page 125 and 126:
SECTION IV—TASK REQUIREMENTS DATA
Page 127 and 128:
3c. PHONE NO. Enter the phone numbe
Page 129 and 130:
Notes: 1 When used as a DA Form 240
Page 131 and 132:
5. If the delay is for a shop backu
Page 133 and 134:
Page 135 and 136:
UIC SUPPORT. Support unit UIC. UNIT
Page 137 and 138:
UIC’s SELECTED FOR THIS REPORT. E
Page 139 and 140:
g. Contamination is a problem that
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
c. This form is used to figure the
Page 147 and 148:
4. In column 11, PCW (previously co
Page 149 and 150: Table 5-1 Data input format (accept
Page 151 and 152: Table 5-4 Data input format (transf
Page 153 and 154: (a) “Permanent Log Book Copy” i
Page 155 and 156: 5-11. Records that go with equipmen
Page 157 and 158: Cumulative EFC RDS g. Add the numbe
Page 159 and 160: EFC RDS Fired e. Leave blank. Cumul
Page 161 and 162: 6. RDS/EFC COMPUTATION. Leave blank
Page 163 and 164: a. For all nontactical wheeled vehi
Page 165 and 166: 10. REGISTRATION NO. a. Enter the r
Page 167 and 168: c. For watercraft, enter the regist
Page 169 and 170: 13. CONTRACT NO. Enter the contract
Page 171 and 172: Legend for Figure 5-12; completion
Page 173 and 174: a. Enter the complete serial number
Page 175 and 176: . If no registration number has bee
Page 177 and 178: Legend for Figure 5-15; completion
Page 179 and 180: Notes: 1 Use block 21 to note any u
Page 181 and 182: 6-4. Request for disposition and/or
Page 183 and 184: Legend for Figure 6-1; completion i
Page 185 and 186: 28. STERN FRAME/SKEG/KORT NOZZLE. E
Page 187 and 188: (3) Send the third copy to Commande
Page 189 and 190: INSTALLATION. Assigned location. A
Page 191 and 192: SHOP. Name of installation. CLASS.
Page 195 and 196: c. The Joint Munitions Command and
Page 199: (2) Deficiencies due to design, man
Page 203 and 204: Notes: 1 Sketches and pictures shou
Page 205 and 206: 22. DETAILS. Enter the following in
Page 207 and 208: 1a. FROM (Originator). In addition
Page 209 and 210: Figure 10-3. Sample Category I SF 3
Page 211 and 212: TO. Enter the command message addre
Page 213 and 214: Figure 10-5. Sample DD Form 2332 (f
Page 215 and 216: Appendix A References Section I Req
Page 217 and 218: AR 750-6 Ground Safety Notification
Page 219 and 220: DA Form 2404 Equipment Inspection a
Page 221 and 222: DA Form 3266-2 Missile Materiel Con
Page 223 and 224: Table B-1 Failure codes, alphabetic
Page 225 and 226: Table B-1 Failure codes, alphabetic
Page 227 and 228: Table B-2 Failure codes, numerical
Page 233 and 234: Table B-6 Utilization codes—Conti
Page 235 and 236: Table B-11 Vehicle use codes Code D
Page 237 and 238: Table B-18 Equipment category codes
Page 249 and 250: Table B-20 Type maintenance request
Page 251 and 252:
Table B-21 Work request status code
Page 253 and 254:
Appendix C Warranty Control offices
Page 255 and 256:
Table C-2. Supporting logistics ass
Page 257 and 258:
Page 259 and 260:
Page 261 and 262:
Table D-1 Julian/ordinal date calen
Page 263 and 264:
Figure E-1. Identification of requi
Page 265 and 266:
Page 267 and 268:
Page 269 and 270:
Page 271 and 272:
Page 273 and 274:
Page 275 and 276:
Page 277 and 278:
Page 279 and 280:
Page 281 and 282:
Page 283 and 284:
Page 285 and 286:
Page 287 and 288:
Page 289 and 290:
Page 291 and 292:
Page 293 and 294:
Page 295 and 296:
Page 297 and 298:
Page 299 and 300:
Page 301 and 302:
Page 303 and 304:
Page 305 and 306:
Page 307 and 308:
Page 309 and 310:
Page 311 and 312:
Glossary Section I Abbreviations AC
Page 313 and 314:
DSN Defense Switched Network DSU di
Page 315 and 316:
MWO modification work order NBC nuc
Page 317 and 318:
SSN Social Security number STAMIS S
Page 319 and 320:
assembly A combination of component
Page 321 and 322:
line replaceable unit A combination
Page 323 and 324:
on-site maintenance Maintenance aut
Page 325 and 326:
system A combination of equipment e
show all

The Army Maintenance Management System (TAMMS) Users Manual

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?