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Public reports pack PDF 3 MB - Blaby District Council

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� Encourage the family to develop social networks with the community<br />

e.g. through take up of life time learning<br />

� Basic skills development including literacy and numeracy<br />

� Money Management<br />

4.12 The development of the supporting families programme is in its early<br />

development and <strong>Blaby</strong> will form a key part of this development and<br />

ensure it fits into our wider strategy for supporting vulnerable people.<br />

Section 5 - Measuring outcomes<br />

5.1 Social Return on Investment is a framework for understanding,<br />

measuring and managing the outcomes of an organisation’s activities.<br />

SROI can include all types of outcomes, social, economic and<br />

environmental the key is that they are based on involving the service<br />

user in determining distance travelled. SROI is different from other<br />

performance measures as it places a monetary value on outcomes<br />

which can then be measured against investments made.<br />

5.2 <strong>Blaby</strong> <strong>District</strong> <strong>Council</strong> is committed to evidencing the difference our<br />

support services have made. We have already begun to collect SROI<br />

data for our support services within the Community Services Team<br />

which includes service users scoring themselves on several different<br />

elements such as accommodation, finance, safety, health and<br />

wellbeing. These scores are collected when they access support<br />

services and reviewed every three months.<br />

5.3 On closure of a case where support is no longer required the scores<br />

will be collected again and alongside data about changes within their<br />

lifestyle i.e. starting work will evidence the distance an individual or<br />

family have travelled during the support process. This will evidence the<br />

difference BDC and its partner agencies have made to the individual or<br />

the families lives.<br />

Section 6 - Conclusion & Summary<br />

6.1 <strong>Blaby</strong> <strong>District</strong> <strong>Council</strong> acknowledges the strides that it has made to<br />

improve services to vulnerable people and recognises the need to<br />

make further progress. The development and roll out of Leicestershire<br />

Supporting families across the district will see an alignment of current<br />

support services to take forward this agenda. A vulnerability action plan<br />

has been developed which identifies key actions and lead officers to<br />

progress this work. The action plan will be reviewed quarterly.<br />

6.2 A report be brought back to Cabinet Board identifying progress made.<br />

on a regular basis.<br />

Page 233

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