Public reports pack PDF 3 MB - Blaby District Council

Performance – Exceptions
Exceptionally good performance:
People – Exceptions
Service Total
FTE
No of
available
days
No of
working
days
lost
Vacancies Sickness
%
available
days lost
1
Days
lost due
to
sickness
% of
available
days lost
Neighbourhood
Services
70.22 4494.08 272 6.05%
Comments – there have been a number of long term sickness cases this year due to manual nature of the
job and an ageing work force. All of which have/are being managed appropriately through the absent
management process.
Portfolio Holder’s Quarterly Statement
Neighbourhood & Environmental Health Services
Quarter 2
2012/13
Portfolio Priorities
1. Improve the overall appearance and cleanliness of community spaces.
2. Ensure that Blaby’s Refuse and Recycling service is lean, efficient and fit for purpose.
PRIORITY 1 - Improve the overall appearance and cleanliness of community spaces
The service is reviewing how it monitors service requests to develop a more meaningful performance
indicator. We are examining the time taken for service requests to be actioned and what factors influence
this time by exception reporting. This will allow a more meaningful dataset which permits greater analysis
and valuation.
Empty Homes
Since the Empty Homes Strategy was adopted, proactive work has been undertaken to bring empty
homes back into use, through correspondence with owners of empty properties and enforcement action
with long standing empty homes. Within Q2 owners of 126 empty homes, were contacted and 91 of these
are now back in use. Enforcement action on tough long term empties has commenced on 10 properties
from within the district. We have served notices on 3 properties, stage 4 enforcement letters sent to 2
properties. Contact is currently being made with another 3 properties to understand what the owners
plans are for their properties and to make them aware of our enforcement procedures.
New initiatives are being explored by the Empty Homes Working Group to improve delivery of results for
the strategy. These include the introduction of new funding for empty home owners to assist in bringing
properties back into use (which will also provide housing for vulnerable households for a minimum of 2
years); developing links with local Estate Agents to assist owners with letting or marketing their properties;
and working with East Midlands Housing Association to identify owners wishing to participate in the
purchase and repair scheme which is being part funded by the Council.
Better Business for All
Start up pack now launched for new businesses to improve accessibility and awareness of regulators and
encourage and support economic business growth.
Page 103
September 2012