Public reports pack PDF 3 MB - Blaby District Council

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Exceptionally good performance: Website – number of unique users This Qtr Target Against Target Comments: 177% increase on same period last year 2 Previous qtr Comparison Against Perf. v previous qtr Same qtr last year Perf. v last year 101,806 N/A N/A 87,992 ☺ 36,776 ☺ Pavilion Sales £43,542 £37,320 ☺ £41,955 ☺ £36,063 ☺ Comments: Q2 highlights were 90 4-14yr olds per day for 6 weeks of the summer holiday. In addition the performance of the external pitches has exceeded the return on investment for year 1 with income at £7042 compared with an estimated £5000. Visitors to The Pavilion 56,289 55,300 ☺ 40,512 ☺ 11,953 Comments: Footfall through the centre continues to exceed expectations; this is a result of increased occupancy not just casual activities such as badminton and squash and increased marketing of club sessions, classes, meeting room bookings, Surestart activities and the children’s holiday schemes. In addition to the above, Community Action Partnership and the activities offered by the third sector continue to be well utilised by service users. Positive Activities Referral Programme – number of young 37 20 ☺ 15 ☺ N/A N/A people referred Comments: The project is developing well. Improved awareness with partner agencies has increased the level of referrals received. Feedback is positive from participants. People – Exceptions Service Total FTE Customer & Electoral Services Democratic Services No of available days No of working days lost Vacancies Sickness % available days lost Days lost due to sickness % of available days lost 17.37 1111.68 69.5 6.25% 5 294 38 12.93% Page 98 Comments 1 member of staff is currently off work with a long term sickness issue. The officer concerned is being supported through the illness and when appropriate will be assisted with a phased return to work. I member of staff was off work with a long term sickness issue. This is no longer ongoing and will therefore September 2012
Value for Money Indicators Systems Thinking – Room Bookings Other VFM indicators being developed This Year To date Approx. 22 weeks of staff time saved. Portfolio Holder’s Quarterly Statement PRIORITY 1 Put the customer first in all we do. Previous Year 3 not impact on future performance. Actions for Improvements This affects all services across the Council, but in particular Property Services, Customer Services and Caretakers. The benefits are the freeing up of staff time to deliver other work. See Priority 4. A Toolkit for engaging with Harder to Reach Groups has been developed to ensure that we attempt to understand all our customer views and that we design our services around what matters to the customer. The Service Managers are working together to prepare for a Customer Excellence Award. The work is leading to a more consistent approach to customer Services and to ensure shared learning. PRIORITY 2 Focus on continuous performance improvement. The Corporate Plan 2011-14 Critical Activities have been reviewed in order to ensure that they reflect current issues and changes. The progress of delivery will be monitored through a proposed new Performance Management Framework. This puts the Corporate Priorities and Ambitions at the centre of everything that we do which will support continuous improvement in service delivery across the Council. The Council’s Annual Report has been produced and distributed. This is a public facing document which highlights achievements, performance and financial reporting for 2011/12. Systems Thinking interventions have continued to be carried out across the Council. Room bookings have been completed with a new process being implemented. Understanding the service or ‘Check’ has taken place in Benefit Fraud and Benefits services and these are now moving into the re-design stage. The Council has also continued to look at ways of embedding the Systems Thinking Culture through articles on our intranet, a Blaby Lean Thinking group holding regular meetings, presentations to and involvement of Scrutiny and ‘end of check’ presentations now including all Senior managers and Members. Page 99 September 2012
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Blaby District Council Council Offi
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15. Broadband Roll Out for the Dist
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110 CABINET EXECUTIVE Minutes of a
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132. NEW HOMES BONUS UPDATE 112 Con
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136. AFFORDABLE HOUSING PROPOSALS F
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138. EXEMPT PARAGRAPH 116 Considere
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BLABY DISTRICT COUNCIL Meeting: Cab
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any options available to it at this
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Appendix 1 BLABY DISTRICT COUNCIL P
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across Blaby District Council to al
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Page 19 BLABY DISTRICT COUNCIL APPE
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Page 21 R4 Because of the low atten
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Page 23 R6 Cabinet should consider
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Page 27 Scrutiny Commission Communi
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Page 29 1. Working Group The workin
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Page 35 In April 2012, a one year p
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Page 37 Specific issues that were a
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Page 39 is making sure the location
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Page 41 16 -17 year old Homelessnes
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Page 43 Prevention and demand Deman
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Page 45 Data and information gather
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Authorised Capital Programme 2012/1
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6.5 Estimated Resources Carried For
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The following Officers/Members have
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Capital Expenditure - 2012/2013 Pri
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REVISED CAPITAL PROGRAMME 2012/13 A
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8. Other Options Considered • No
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Priority 1 - Vibrant Places - Susta
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Ambition 16: Vulnerable people are
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deals with Neighbourhood Plans. 6.4
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with them to help them realise thei
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application to be designated a Foru
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estimated as £2.8m. It is estimate
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Appendix A BT commercial deployment
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Nottingham Declaration and Climate
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emissions and also to improve resil
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APPENDIX 1 - CLIMATE LOCAL DECLARAT
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6.8 The Strategy has been developed
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• Blaby District Council PPG 17 O
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BLABY GREEN SPACE STRATEGY 2012 Dra
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Blaby District Council has risen to
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2.5 2.0 1.5 1.0 0.5 0 The charts be
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Disposal or Leasing of Sites The Co
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The risks associated with these pro
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Appendix 1 - Details of the Propose
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3. Replace Astro Turf external cour
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5. Additional car parking The incre
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Equalities • An EINA has been car
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Blaby District Council Strategy for
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A Strategy to Support Vulnerable Pe
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Section 2 - Evidence of Local Need
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3.2 Blaby District Council will use
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• · Children’s Centres, associ
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� Encourage the family to develop
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Page 235 Appendix 1 Identification
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Appendix 2— Map of Services Leice
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Public reports pack PDF 3 MB - Blaby District Council

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