Public reports pack PDF 3 MB - Blaby District Council
Public reports pack PDF 3 MB - Blaby District Council
Public reports pack PDF 3 MB - Blaby District Council
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Performance – Exceptions<br />
FOI requests – number of new<br />
requests<br />
This Qtr Target Against<br />
Target<br />
1<br />
Previous<br />
qtr<br />
Comparison Against<br />
Perf. v<br />
previous<br />
qtr<br />
Same<br />
qtr last<br />
year<br />
Perf. v<br />
last year<br />
166 N/A N/A 199 ☺ 113 ����<br />
Comments: 47% increase on same period last year - Although the team continue to put work relating to<br />
FOI on the web site, the case load and work involved with FOI’s continues to increase. Analysis being<br />
undertaken to understand types of request and time taken.<br />
Number of young people involved<br />
in sports, health & recreational<br />
activities (Change 4 Life Project)<br />
1176 1100 ☺ 1229 ���� 1448 ����<br />
Comments: The programme performed well this quarter. The number of participants has reduced from last<br />
year as the programme has changed to deliver more focussed activities based on customer needs. Toddler<br />
Town is a particularly successful service with regular attendances of 80 per session.<br />
Whole <strong>Council</strong> - Number of<br />
working days lost due to sickness<br />
absence (average per employee)<br />
Corporate Services, Performance & Leisure<br />
Quarter 2<br />
2012/13<br />
Portfolio Priorities<br />
1. Put the customer first in all we do.<br />
2. Focus on continuous performance improvement.<br />
3. Ensuring that the right people with the right skills deliver excellent services for <strong>Blaby</strong>.<br />
4. Deliver efficient and cost effective support services.<br />
5. Improve opportunities for residents to engage in sport, leisure, recreation and cultural<br />
activities.<br />
2.06 1.74 ���� 2.09 ☺ 1.39 ����<br />
Comments: As previously outlined, the method for recording sickness absence has changed which has<br />
made sickness absence more accurate. For this reason, the <strong>Council</strong> is likely to see an increase in sickness<br />
absence compared to last year. We will continue to review this, highlighting trends and addressing areas of<br />
concern.<br />
Year to date figures are 4.14 days per employee compared to 2.93 days per employee at the end of<br />
September 2011, this equates to an extra 282 days sickness across the council in comparison to the year to<br />
date figure for Sept 11.<br />
Page 97<br />
September 2012
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